Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Beautiful location
Well maintained property
Cons:
Room had no view
Long wait for check-in

Categories

Cleanliness
8.55
Standard quality for this hotel tier.
Service
8.75
Staff were of the highest calibre ready to please and cater to every request.
Location
8.65
Beautiful location, well maintained property.
Room Quality
8.55
Our room, The Queen’s Room, was opulent and very special.
Amenities
8.55
A range of quality dining options available.
Value for Money
8.45
Standard quality for this hotel tier.
Food and Beverage
8.65
Breakfast buffet offered many choices and was delicious.
Overall Experience
8.65
A real old school charm about the property, highly satisfied.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 18:50

Property Description

Luxurious Accommodation
The Grand Hotel, nestled on Nuwara Eliya Hill, offers a serene escape with lush surroundings and a pleasant climate. The rooms are cozy with modern amenities like heating, satellite TV, and a hot shower in the private bathroom.

Dining Excellence
Indulge in a culinary journey at the hotel's two restaurants - Barnes Hall for international cuisine and Grand Indian Restaurant for authentic North and South Indian delicacies. Don't forget to explore the exquisite wine cellar for a perfect pairing.

Recreational Activities
Unwind in the sauna, hit the gym, or enjoy a round of golf at the adjacent Nuwara Eliya Golf Course. With a 24-hour reception, business center, and laundry services, every guest's needs are catered to seamlessly.

Experience luxury and comfort at The Grand Hotel - book now for an unforgettable stay amidst the hills of Nuwara Eliya.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CMB

Location

Guest Reviews

8.6
Based on 321 reviews
Cleanliness: 8.55
Service: 8.75
Location: 8.65
Room Quality: 8.55
Amenities: 8.55
Value for Money: 8.45
Food and Beverage: 8.65
Overall Experience: 8.65
R
Roman • solo_traveller • ru
10
Pros:

Top-level service in the heart of history.

If you want to dive into the history of Sri Lanka in the 19th century, you can not find a better place.

Cons:

Nothing to complain about.

2026-08-15 • via Nuitee
N
Nader • solo_traveller • sa
6
Pros:

The backfast

Cons:

Price is too high to an old building

2026-08-13 • via Nuitee
R
Raghad • extended_group • qa
10
2026-08-10 • via Nuitee
P
Peradeepa • family_with_children • gb
7
2026-08-10 • via Nuitee
E
Elizabeth • couple • gb
10
2026-06-29 • via Nuitee
A
Ahmad Alnamari • couple • ae
10
2026-05-30 • via Nuitee
H
Hamad • couple • ae
10
Thanks alot
Pros:

Exceed expectations

Cons:

Add more lights in room

2026-05-27 • via Nuitee
P
pedro • extended_group • ie
10
2026-05-27 • via Nuitee
H
HAIQI • solo_traveller • ae
10
2026-05-26 • via Nuitee
G
Graham • couple • au
9
Very enjoyable luxury hotel in the highlands. The staff couldn't have been more helpful. Food quality in the restaur
Pros:

Beautiful old building and exceptional gardens

Cons:

Nothing

2026-05-19 • via Nuitee
D
Dammika • solo_traveller • lk
10
2026-05-11 • via Nuitee
C
Carolyn • couple • au
10
Wonderful stay
Pros:

The most outstanding breakfast we have ever seen

Cons:

The service at the cafe next to the Indian Restaurant is not in keeping with the rest of the hotel

2026-04-03 • via Nuitee
Y
Yeo Lee • family_with_children • sg
7
Pros:

-beautiful lawns and charming colonial building
-nice embience with music filling all corners of the hotel
-excellent breakfast spread
-good range of activities for guests
-interesting experience

Cons:

-the bathroom is tiny, and rather dated, needs upgrading to compliment the rest of the hotel.
-the cny dinner at the Thai restaurant was not great.

2026-03-22 • via Nuitee
K
K Sunanda • extended_group • ca
9
We had a great stay at Grand Hotel Nuwara Eliya—the place has a lovely old-style charm and a really nice atmosphere. We
Pros:

Location

2026-03-20 • via Nuitee
M
Martin • couple • de
10
Pros:

Wunderschönes Haus.

Cons:

. /.

2026-03-19 • via Nuitee
S
Stefan • couple • de
7
2026-03-01 • via Nuitee
Y
Yoko • couple • us
9
Very relaxed
Pros:

Quiet, good services by our butler

Cons:

Historical building and beautiful gardens

2026-03-01 • via Nuitee
A
ADI • couple • il
9
Best hotel in Nuwera Eliya, feels like you’re in Britain
Pros:

The location is great and the botanic harden are speculating. Breakfast was extraordinary

Cons:

The front desk service was inpatient

2026-02-27 • via Nuitee
M
Michael • family_with_children • gb
9
Would stay there again.
Pros:

Staff were excellent without exception.
Food was superb.

Cons:

Lack of electric sockets and charging points in the room.

2026-02-26 • via Nuitee
R
Robert • family_with_children • ie
10
Pros:

It's the Grand, what's not to like absolutely wonderful

Cons:

Only possible whinge would be the bed being softer than I would like

2026-02-25 • via Nuitee