Stanza Hotel

Hotels
8.4 (2392 reviews)
Avenida Alvaro Obregon 13, Colonia Roma , Mexico City , MX
+52 55 5208 0052

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent central location
Friendly and helpful staff (concierge, restaurant staff, porter)
Comfortable beds
Good breakfast / praised on-site restaurant
Free parking and convenient transport options
Clean rooms reported by many guests
Cons:
Small bathrooms/showers; occasional water leakage
No laundry service despite being listed
Wi‑Fi is mediocre
Some reception staff reported as rude
Outdated rooms in parts and thin walls/noise
Perceived as expensive for what is offered
Occasional musty smell or inconsistent housekeeping

Categories

Cleanliness
7.6
Mixed signals: many guests praise clean rooms and a spotless cleaning lady, but several reviews mention insufficient housekeeping and at least one report that the room was not clean enough.
Service
9.2
Generally very positive: numerous mentions of friendly, helpful staff (concierge, restaurant staff, porter Daniel). A minority report rude reception staff, but overall service is a strong point.
Location
9.5
Consistently praised: central, safe, very walkable with many restaurants/cafés nearby, bike rental and easy transport options; repeatedly described as a key strength.
Room Quality
7.5
Mixed: several guests enjoy comfortable beds and large, well-appointed rooms, while others note small bathrooms/showers, occasional musty smells, outdated finishes and thin walls.
Amenities
7.8
Some useful amenities (free parking, gym, bike rental, breakfast options) but drawbacks include no advertised laundry service, mediocre Wi‑Fi and small bottled water provisioning.
Value for Money
7.2
Mixed perceptions: some guests report good price-quality, but a number of reviews explicitly call the hotel expensive for what it offers.
Food and Beverage
8.8
Positive overall: hotel breakfast described as delicious by some and the on-site restaurants (Maiz and Olivo) and restaurant staff receive strong praise.
Overall Experience
9.6
Overall very positive: many guests report wonderful or magnificent stays, long-time repeat visits and intent to rebook despite isolated issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:19

Property Description

Convenient Location
Situated in the vibrant Roma-Condesa area of Mexico City, Stanza Hotel is a mere 30-minute drive from Benito Juarez International Airport.

Modern Amenities
Enjoy complimentary Wi-Fi, access to a well-equipped gym, and dine at the Maíz and Olivo restaurant offering a delightful Mediterranean-Mexican Fusion experience.

Nearby Attractions
Explore the Historic Center just 15 minutes away or visit the World Trade Center, a short 20-minute drive from the hotel.

Experience comfort and convenience at Stanza Hotel Mexico City. Book your stay now!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

International reservations must be paid at the moment of check in.

Please note that taxes are not included. Property will add taxes to the total price.

Please note that the accommodations will only accepts Credit Cards to guarantee a reservations. Debit cards such as Debit Mastercard will not be accepted.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEX

Location

Guest Reviews

8.4
Based on 2392 reviews
Cleanliness: 7.6
Service: 9.2
Location: 9.5
Room Quality: 7.5
Amenities: 7.8
Value for Money: 7.2
Food and Beverage: 8.8
Overall Experience: 9.6
S
SergioFSFernandes • family_with_children • dk
9
2026-10-31 • via Nuitee
L
Linda Ailed • couple • mx
5
2026-10-30 • via Nuitee
F
Fermín Carrillo • family_with_children • es
5
Hotel que necesita mejoras
Pros:

Es un hotel bien situado. La cama es confortable.

Cons:

Varios aspectos no me gustaron:
- que el baño es muy pequeño, con un plato de ducha chico, y que se sale el agua
- que decía la web de booking que tenían servicio de lavandería y no lo tiene. Fue un problema gordo. Hay tintorería en la misma cuadra.
- el wifi no es malo pero es mejorable
- es muy caro para lo que ofrece.

2026-10-30 • via Nuitee
N
Nathan • couple • us
7
2026-10-30 • via Nuitee
N
Nancy • solo_traveller • pa
10
Excellent
Pros:

Kindness of the restaurant staff. Cleanliness of the rooms. Also the concierge was kind and gave us excellent advice.

2026-10-30 • via Nuitee
J
Joao • solo_traveller • us
10
2026-10-27 • via Nuitee
N
Nikita • couple • us
7
2026-10-27 • via Nuitee
R
Rodolfo Halffter • family_with_children • mx
10
2026-10-27 • via Nuitee
M
Megan Audra • couple • us
10
2026-10-26 • via Nuitee
M
Marianne • solo_traveller • us
10
Good location and helpful staff with drinking water available
Pros:

Location and room comfort and lovely helpful staff.

Cons:

Water was given in small plastic bottles. We found the big bottle of purified water in the gym so had enough drinking water without plastic pollution but weren’t told by the desk.

2026-10-26 • via Nuitee
O
Osmin • family_with_children • us
8
Pésimo personal de recepción
Pros:

Buena relación precio calidad.

Cons:

El personal de recepción muy mal educados, no saludan a los clientes ni cuando entran ni cuando salen, siendo ellos la cara del hotel.

2026-10-26 • via Nuitee
A
Angelita • couple • br
8
Muito boa
Pros:

Localização

Cons:

O chuveiro precisa melhorar.

2026-10-25 • via Nuitee
C
Carla • couple • tt
8
Absolutely loved the location, safety was not an issue - I enjoyed my stay overall.
Pros:

We didn't have breakfast at the hotel, however, there were many cafés and restaurants within walking distance.

Cons:

The housekeeping could be a little better, but the staff was super friendly.

2026-10-25 • via Nuitee
Y
ying • extended_group • ca
6
位置佳，设施落后了点
Pros:

位置

Cons:

洗澡，网络

2026-10-24 • via Nuitee
G
gerard • extended_group • ie
10
2026-10-22 • via Nuitee
K
Kerri • family_with_children • us
9
Great stay - would stay again
Pros:

The hotel was great and the location was good. We could walk to a lot of restaurants and coffee shops. The breakfast at the hotel was delicious. The beds were comfortable as well. There were lots of locals staying at the hotel as well as foreign tourists.

Cons:

I liked everything.

2026-10-20 • via Nuitee
C
Claudia • family_with_children • us
10
Great location, price, friendly and comfortable place.
Pros:

Location was fantastic with plenty of delicious food options. Easy to get it and out of the area via uber. Bike rental directly in front of hotel. Very walkable and felt safe and secure. I brought my children with me and we enjoyed our stay at this location. The staff were very friendly and helpful. Will recommend and return next time.

Cons:

There was a bit of a musty smell at times but not sure if it was the towels, otherwise I had no issues.

2026-10-20 • via Nuitee
P
Patricia • extended_group • cl
9
Pros:

Buena ubicación, comfort y atención del personal

Cons:

Que no incluyera wl desayuno

2026-10-19 • via Nuitee
C
Carolina • couple • sv
10
2026-10-16 • via Nuitee
T
Teresa • solo_traveller • gb
10
Pros:

Always a clean and comfortable stay, with friendly staff inducing the porter Daniel who is kind and helpful

2026-10-12 • via Nuitee