Sudima Hotel Lake Rotorua

Hotels
7.6 (2459 reviews)
1000 Eruera Street , Rotorua , nz

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Basic amenities available
Cons:
Cleanliness issues
Poor food quality
Room quality concerns

Categories

Cleanliness
6.86
Room showed signs of wear, old bathrooms, and cleanliness issues reported.
Service
8.83
Staff were described as friendly and helpful throughout various reviews.
Location
8.87
Many reviews highlighted the great location and easy access to attractions.
Room Quality
6.82
Reports of dingy rooms, noise from outside, and plumbing issues.
Amenities
7.85
Basic amenities were available, though some required improvement.
Value for Money
7.31
Some guests felt the pricing did not match the quality received.
Food and Beverage
6.36
Breakfast received notably negative feedback, impacting the overall food experience.
Overall Experience
7.93
Mixed experiences noted, with some enjoyment but significant areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 02:18

Property Description

Lakeside Luxury at Sudima Lake Rotorua

Spectacular Views: Experience stunning lake views from the comfort of your room at Sudima Lake Rotorua, located on the shores of Lake Rotoura.

Culinary Delights: Indulge in a culinary journey at the Okareka Restaurant, offering a range of international cuisines and New Zealand wines, while enjoying panoramic views over Lake Rotorua at the Okareka Bar.

Relaxation and Entertainment: Unwind in the heated swimming pool, catch a Maori cultural show, or explore the area with ease, being just a short distance from the famous Polynesian spa and Skyline Rotorua.

Book now to elevate your stay at Sudima Lake Rotorua and create unforgettable memories by the lake.

Important information:

Please note that there is a 2.5% surcharge when you pay with a credit card.

Sudima Lake Rotorua requires a copy of your credit card upon check in to cover any incidental charges.

Free car parking is available on site for all hotel guests during their stay only.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ROT

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.6
Based on 2459 reviews
Cleanliness: 6.86
Service: 8.83
Location: 8.87
Room Quality: 6.82
Amenities: 7.85
Value for Money: 7.31
Food and Beverage: 6.36
Overall Experience: 7.93
L
LE • couple • au
8
2026-05-23 • via Nuitee
L
Li • extended_group • nz
10
Pros:

Very good service

2026-05-23 • via Nuitee
E
Elma Lara • solo_traveller • is
10
Awesome hotel on the lake!
Pros:

Well managed hotel literally on the lake! Super easy parking if you have a car. Clean, bed comfortable! Good location.

Cons:

I liked everything thanks!

2026-05-22 • via Nuitee
J
JAY • solo_traveller • nz
5
Outdated rooms. Can hear every sound happening in the hallway. Bed is comfortable. Bathroom outdated. Good proximity to
Pros:

Proximity to amenities.

Cons:

Rooms are outdated and I can hear everything that happened in the hallway which was noisy all night with groups of people talking loudly in the hallway and slamming doors. Smells like wet carpet in my room. Bathroom had a high bathtub that you need to step into which was awkward. Shower curtain. Popcorn ceilings. Pork belly dinner was overcooked and tough to chew.

2026-05-22 • via Nuitee
H
Heath • couple • au
10
Good location, clean and quite
Pros:

Good location

2026-05-21 • via Nuitee
J
Jessica • couple • au
9
Pros:

Great location, staff very helpful

2026-05-21 • via Nuitee
A
Anju • couple • nz
7
2026-05-21 • via Nuitee
S
Suliana • family_with_children • nz
10
Would definitely be back 💯
Pros:

2nd time staying here and it was better than the last. Room was accessible & great, breakfast is always a hit and because we came and it was a bit chilly the pool was heated. Would definitely be back💯

2026-05-21 • via Nuitee
H
Heath • couple • au
10
2026-05-21 • via Nuitee
T
Taylor • family_with_children • nz
10
Best getaway yet! Got engaged on our trip so will always be special to me now!
Pros:

Such a good location, spacious rooms, and close to everything!

2026-05-20 • via Nuitee
J
John • solo_traveller • nz
9
Pros:

Central location

2026-05-20 • via Nuitee
J
Jean Lendon • solo_traveller • au
8
2026-05-20 • via Nuitee
M
Moira • couple • nz
10
Pros:

Perfect location for local and international tourists. lake views were awesome.

Cons:

We only wished we could stay longer and enjoy more of the view and nearby attractions.

2026-05-19 • via Nuitee
T
Theresa • family_with_children • nz
7
2026-05-19 • via Nuitee
A
Anja • solo_traveller • au
8
2026-05-19 • via Nuitee
P
Paul • solo_traveller • nz
10
Great place to stay
Pros:

Close to amenities

2026-05-19 • via Nuitee
C
Cheyene • couple • nz
10
Pros:

Customer service was exceptional! The guy at reception was full of energy, and very welcoming! He asked all the right questions and explained everything really well! The rooms were great, warm and clean! The next morning, it was a different person in reception and he was just as nice too! Even greeted us with a “Morena” - breakfast was yum! And my husband got a coffee on the house! Thanks so much - we’ll definitely be back! Location was central to everything with lots of parking space! A++ highly recommend

Cons:

N/A

2026-05-17 • via Nuitee
R
Renato • couple • ph
9
Its a great stay, nice, clean, and walkable to stores and restaurants
Pros:

Nice view, spacious room

2026-05-17 • via Nuitee
T
tommy • family_with_children • nz
9
Was good and very worthed
Pros:

Close to central city

Cons:

Some area need TLC

2026-05-17 • via Nuitee
J
Jin • solo_traveller • nz
6
Pros:

Good location, serves our purpose for spa very well

Cons:

The bathroom is slightly outdated now.

2026-05-17 • via Nuitee