Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Outdated rooms
Noisy environment

Categories

Cleanliness
6.43
Several reviews indicated rooms were not clean enough, with specific mentions of dusty tables and dirty utensils.
Service
7.9
General sentiment was positive with mentions of accommodating staff and good breakfast service.
Location
8.94
Multiple reviews highlighted the great location near the water and key attractions.
Room Quality
6.89
Reviews indicated mixed sentiments with some rooms being comfortable but others reported dated and tiny accommodations.
Amenities
7.92
The facility offered several amenities that were appreciated, despite some concerns about soundproofing.
Value for Money
7.38
The pricing may not reflect the experience given the cleanliness issues and condition of some rooms.
Food and Beverage
7.93
Breakfast received positive reviews but there were some criticisms regarding the quality of food displayed.
Overall Experience
7.4
Overall feedback was mixed but leaned towards a pleasant experience given location and staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 19:33

Property Description

Historic Charm by the River
This 1860s carriage factory turned inn offers a unique blend of history and modern comforts on the St. Lawrence River. The private dock adds a touch of exclusivity to your stay.

Luxurious Rooms and Dining
Indulge in classical rooms equipped with all the essentials like cable TV, DVD player, and free Wi-Fi. The Watermark Restaurant serves delectable French cuisine while Muskie Jakes Tap & Grill offers a vibrant dining experience by the river.

Relaxation and Exploration
Unwind with organic products and spa treatments at the hotel spa. For adventure seekers, the Gananoque Boat Line for cruises and the Arthur Child Heritage Museum are just a stone's throw away.

Experience the perfect blend of history, luxury, and relaxation at The Gananoque Inn & Spa. Book now for an unforgettable getaway.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YGK

Location

Guest Reviews

7.6
Based on 1194 reviews
Cleanliness: 6.43
Service: 7.9
Location: 8.94
Room Quality: 6.89
Amenities: 7.92
Value for Money: 7.38
Food and Beverage: 7.93
Overall Experience: 7.4
M
Madreblair • couple • us
5
We paid for comfort and location , no other extras that would make us come back. Those stairs !!!!
Pros:

Location, close to town, other restaurants, playhouse, boat cruise, harbor , welcoming lobby and hard working staff ( I saw 4 young men cleaning rooms), a nice historical building, antique furniture and historical documents. The king size bed was comfy with very good pillows and comforter, good reception on the tv ( bathroom was fair as some mold needed removal), free coffee and extra comfy chairs. Walking distance to town, and the playhouse , beautiful property near the harbor.

Cons:

Front desk clerk , a young man who was just stepping in for that night was not equipped with the knowledge of how to find my paid in full reservation. After showing him proof he made a phone call and we were able to check in. We are in our 70's and they knew I was celebrating a birthday and yet we were still assigned a room on the 3rd floor ( NO ELEVATOR) facing the front street. ( No way to change since the young man at the front desk had no clue how to do it )

Staff at breakfast area were extremely slow to clean off the tables to sit, give us a menu and take our order ( which by the way one was done incorrectly) Their cooks tend to use Pakistani ways of making omelettes so be aware of that. We did not eat in any of their other restaurants.

I had requested a mini fridge and it did not work, I had sent a message through booking.com and there was no response. I had yogurt, cheese sticks and half a chicken wrap spoil and one medication that needed refrigeration.

The first night the fire alarm went off for about 1 minute and several of us in the rooms around 9 pm came out to see if there was smoke or anyone telling us on the 3rd floor to come down. After it was turned off and we all went back to our rooms , it happened again. So once again we look for anyone telling us this is a serious and real need to evacuate. NOTHING . NOBODY called us and told us ANYTHING about what happened.

There is a lack of training in my opinion on what is important to a guest at their hotel. We paid $456 for 2 nights including breakfast .
Lastly we had to run the shower literally 5-10 minutes to get hot water. ( maybe since we were on the 3rd floor)

2026-08-29 • via Nuitee
R
Rosie • extended_group • gb
4
2026-08-28 • via Nuitee
C
Catarina • solo_traveller • pt
7
Pros:

Óptima localização

Cons:

Uma pena a falta de funcionários. Isso implica com a limpeza e o serviço.

2026-08-27 • via Nuitee
S
Stephan • family_with_children • de
7
1000 Islands Aufenthalt - Super Ausgabgspunkt
Pros:

Lage super - das Hotel ist ein Traditionshaus

Cons:

Das Hotel wird nicht mehr traditionell geführt und da geht der Flair verloren

Frühstück war ok aber relativ unfreundliches Personal, keine Gemütlichkeit

2026-08-27 • via Nuitee
G
gigliola • extended_group • it
10
Uno posto magico
Pros:

Il personale gentilissimo e super disponibile

2026-08-27 • via Nuitee
I
Inese • couple • ca
7
2026-08-26 • via Nuitee
J
Jacinthe • solo_traveller • ca
7
2026-08-26 • via Nuitee
T
Thomas • family_with_children • at
5
Pros:

Lage, Parkplatz

Cons:

keinesfalls 4 Sterne, veraltete Einrichtung, kein SPA, für die Ausstattung zu teuer

2026-08-26 • via Nuitee
K
Kristen • solo_traveller • us
7
An enjoyable stay with a great view!
Pros:

The room was comfortable, the bed was very comfortable and the staff was nice.

2026-08-24 • via Nuitee
B
Bert • couple • ca
8
2026-08-24 • via Nuitee
A
Alessandro • family_with_children • it
8
Pros:

Struttura un po’ datata ma gradevole con vista sul San Lorenzo a due passi dall’imbarco delle crociere. Buona colazione.

2026-08-24 • via Nuitee
S
Stephanie • couple • ca
7
Wonderful overnight get-a-way, walking distance to everything, beautiful sites.
Pros:

We loved the location and how clean the rooms and the common areas were. Very quiet. Even though we did not get a waterfront view, I think it would be difficult to not see the water from any vantage point in the rooms.

Cons:

I didn't like that there was no mini fridge or small microwave. Everything was on the main floor, including ice. A little annoying to go up and down after you check in or decide to get ice. No one gave us this information so we had to wander to find the ice machine.

2026-08-24 • via Nuitee
B
Benoit • couple • ca
9
Merveilleux
Pros:

Super belle vue sur terrasse du restaurant et beau terrain vue splendide

2026-08-24 • via Nuitee
Y
Yolande • couple • ca
7
Pros:

Nice location

Cons:

A bit expensive

2026-08-23 • via Nuitee
A
Aurélie • couple • ca
7
Pros:

Chambre très confortable et équipé, établissement très bien située.

Cons:

Le petit-déjeuner pourrait proposer plus d’options de boissons inclus (jus d’orange, lait, etc)

2026-08-23 • via Nuitee
S
sara • family_with_children • it
10
2026-08-22 • via Nuitee
L
Linda • family_with_children • ca
8
Très bien
Cons:

La nourriture pas tellement bonne.

2026-08-22 • via Nuitee
N
Nadon • solo_traveller • ca
5
Pros:

Emplacement

Cons:

C'est vieux, porte qui ferme mal,vieux tapis, air climatisé bruyant

2026-08-22 • via Nuitee
M
Marco • family_with_children • it
8
Pros:

La posizione è eccezionale

Cons:

La colazione non è a buffet. Ho dovuto pagare un supplemento per la camera vista sul fiume San Lorenzo.

2026-08-22 • via Nuitee
N
Nancy • couple • us
9
Historical inn that is comfy and a great value in a nice location
Pros:

Great location on the water. Good breakfasts and friendly staff

Cons:

The hours of the bar attached to the hotel and the spa was closed

2026-08-20 • via Nuitee