Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Outdated rooms
Noisy environment

Categories

Cleanliness
6.43
Several reviews indicated rooms were not clean enough, with specific mentions of dusty tables and dirty utensils.
Service
7.9
General sentiment was positive with mentions of accommodating staff and good breakfast service.
Location
8.94
Multiple reviews highlighted the great location near the water and key attractions.
Room Quality
6.89
Reviews indicated mixed sentiments with some rooms being comfortable but others reported dated and tiny accommodations.
Amenities
7.92
The facility offered several amenities that were appreciated, despite some concerns about soundproofing.
Value for Money
7.38
The pricing may not reflect the experience given the cleanliness issues and condition of some rooms.
Food and Beverage
7.93
Breakfast received positive reviews but there were some criticisms regarding the quality of food displayed.
Overall Experience
7.4
Overall feedback was mixed but leaned towards a pleasant experience given location and staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 19:33

Property Description

Historic Charm by the River
This 1860s carriage factory turned inn offers a unique blend of history and modern comforts on the St. Lawrence River. The private dock adds a touch of exclusivity to your stay.

Luxurious Rooms and Dining
Indulge in classical rooms equipped with all the essentials like cable TV, DVD player, and free Wi-Fi. The Watermark Restaurant serves delectable French cuisine while Muskie Jakes Tap & Grill offers a vibrant dining experience by the river.

Relaxation and Exploration
Unwind with organic products and spa treatments at the hotel spa. For adventure seekers, the Gananoque Boat Line for cruises and the Arthur Child Heritage Museum are just a stone's throw away.

Experience the perfect blend of history, luxury, and relaxation at The Gananoque Inn & Spa. Book now for an unforgettable getaway.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YGK

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7.6
Based on 1117 reviews
Cleanliness: 6.43
Service: 7.9
Location: 8.94
Room Quality: 6.89
Amenities: 7.92
Value for Money: 7.38
Food and Beverage: 7.93
Overall Experience: 7.4
C
Carolyn • couple • gb
9
Great place to stay very central
Pros:

Lovely location easy parking

Cons:

No lift
Breakfast slightly chaotic so don’t be in a rush

2026-07-25 • via Nuitee
C
chariclia • couple • ca
10
2026-07-25 • via Nuitee
D
Dagmar • solo_traveller • ca
9
Staff were excellant in helping me obtain a credit for a duplicate booking
Pros:

Waterfront location

2026-07-25 • via Nuitee
A
Azadeh • solo_traveller • ca
7
Pros:

I liked the location and water view.
The staff are very kind.

Cons:

There is no refrigerator in my room.

2026-07-23 • via Nuitee
T
Teresa • couple • ca
8
Pros:

The location

2026-07-21 • via Nuitee
N
Najwa • extended_group • ca
10
If I go again I will choose same hotel
Pros:

Booking .com Gogol

Cons:

Nothing

2026-07-21 • via Nuitee
D
DINA • solo_traveller • ca
8
Pros:

Location was great

Cons:

No elevators, not very clean in the room

2026-07-19 • via Nuitee
S
Shaz • couple • ca
7
2026-07-19 • via Nuitee
R
Reina • family_with_children • ca
3
Beautiful location but otherwise disappointing
Pros:

Location

Cons:

We chose the Gananoque Inn because of its beautiful waterfront location, but unfortunately the overall experience was disappointing.

The rooms are very dated, which we could have overlooked, but they also did not feel clean. That had the biggest impact on our stay.

The dining experience was also below expectations. At dinner, the restaurant had already run out of salmon, limiting the menu choices. The following morning, there was a regional power outage, which we understand was outside the hotel’s control. However, most breakfast options were unavailable, and the food that was served arrived cold and was of poor quality.

Service was another disappointment. The reception staff were not particularly welcoming, and there was no secure luggage storage available. We were asked to leave our suitcases in the middle of the lobby sitting area, which was inconvenient and did not feel secure.

What made this especially disappointing was the price. At close to CAD $500 for one night, we expected a much higher standard of cleanliness, service, and overall experience. The waterfront location is certainly beautiful, but in our opinion, the location alone does not justify the price. Unfortunately, we left feeling that the stay offered very poor value for money.

2026-07-19 • via Nuitee
Y
Yube • solo_traveller • ca
7
Pros:

Ubicación

Cons:

Instalaciones muy viejas. Pero está bien para pasar una o dos noches.

2026-07-19 • via Nuitee
A
Andreas • extended_group • de
7
2026-07-18 • via Nuitee
1
162carolynn • Couples
8
Great area to visit, nice hotel!
Pros:

Property was in a great location, right on the waterfront and close to the downtown area. The price included a free hot breakfast, daily.
The staff was very friendly and helpful. Our room was recently renovated and clean. Parts of the rest of the hotel are in need of renovation but it was still overall clean and pleasant.
Over all I would recommend this hotel.
Ganonque is a pretty little town, worth visiting while in the region.
The people are very friendly and the staff at Ganonque Inn were the true starts. They were wonderful.

2026-07-17 • via Tripadvisor
B
Boisclair • extended_group • ca
8
C'est la gentillesse des employés qui sauve la face.
Pros:

La gentillesse du personnel

Cons:

Pour le prix c'était vraiment ordinaire. Un hôtel plus commercial fait mieux que cela. Miroirs bariolés, pas de nappe sur les tables. Cela avait l'air d'un restaurant à hot dog. La douche était graisseuse. À ce prix (400 la nuit), je ne le recommande pas.

2026-07-16 • via Nuitee
C
Corrado • couple • ca
7
Ok value but will not go back
Pros:

Location was very good

Cons:

Property looks tired

2026-07-15 • via Nuitee
N
Nomad63363883204 • Couples
4
Won't return
Pros:

It would have been nice to know we were staying in a motel type room outside of the main inn when we booked. It was almost $300 a night. It was so damp and musty in the room everything felt wet. This has new East Indian owners and food was terrible (Free breakfast) cold buffet style. Seems the guys in kitchen also clean the rooms and do renovation on the property. Our friends ended up in what they called a "cottage" which was feet from the large parking lot. They also thought they booked a room in the Inn. The parking lot was half empty so we don't think they were at full capacity so why separate our group and stick us basically off the main property. We will definitely will be back to Gananoque but not to the Hotel.

2026-07-12 • via Tripadvisor
D
Dominique • couple • fr
8
Bel endroit pour un stop
Pros:

Emplacement
Chambre ok
Personnel sympa

Cons:

Pas d ascenseur

2026-07-12 • via Nuitee
N
nancy • couple • ca
6
Correct
Pros:

La vue

Cons:

Pas ascenseur

2026-07-11 • via Nuitee
L
Ludivine • solo_traveller • fr
6
Pros:

Literie confortable, parking gratuit 👍🏻

Cons:

Pas de frigo dommage car très utile pour y mettre sa boisson pour qu'elle soit fraîche pour le lendemain (randos etc), petit déjeuner début assez tard (7h30) lorsque l'on a de la route pour faire les activités de la journée, pas de self service c'est dû à la carte (1 seul plat salé du coup de compris par personne) 👎🏻

2026-07-09 • via Nuitee
J
Jameel • couple • pk
6
Over all good
Pros:

Location

Cons:

Old infrastructure

2026-07-09 • via Nuitee
A
Andrea • solo_traveller • us
8
Pros:

Beautiful location

2026-07-07 • via Nuitee