Comfort Inn & Suites Airport Convention Center

Hotels
•
Comfort
7.9 (640 reviews)
1250 East Plumb Lane , Reno , US
+1 775-682-4444

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Private parking
Laundry washed per local authority guidelines
See all facilities

Review Highlights

Pros:
Convenient location (close to airport and convention center)
Comfortable beds and pillows
Friendly, helpful staff (refunded nights, assisted with shuttle and lost items)
Airport shuttle available (early service)
Generally clean rooms and quick check-in reported by several guests
Good option for short/overnight stays
Cons:
Limited breakfast options and early breakfast end time; few dietary-friendly choices
Occasional strong odors and specific cleanliness incidents (overflowing toilet, fish smell)
Perceived poor value / high price for the property's age and quality
Maintenance issues: worn carpet, tub caulking, loose/broken door hardware
Inconsistent front-desk presence and parking/points policy complaints
Lobby amenities (coffee, water) sometimes unavailable

Categories

Cleanliness
6.8
Multiple reports of odors (including strong fish smell), an overflowing toilet and wet bathroom floor, and general signs of aging (carpet, tub caulking) indicate cleanliness issues that lowered this score.
Service
9.5
Staff repeatedly described as friendly and helpful (calls about forgotten items, refunded unused nights, shuttle assistance). Good guest service moments strongly support a high rating.
Location
9.5
Frequently noted as convenient — close to the airport and convention center — making it an excellent location for short stays and travel.
Room Quality
8
Beds and pillows praised as comfortable and rooms described as a good size, but some guests noted odors and dated fixtures, yielding a generally positive but mixed room quality rating.
Amenities
7.6
Airport shuttle and early shuttle availability are positives, but limited breakfast service (early end time, no coffee sometimes), occasional lack of lobby water refill, and parking guidance concerns reduce the amenities score.
Value for Money
6.6
Several guests felt the price was too high for the age/quality of the property; complaints about rates and lack of loyalty points negatively impacted perceived value.
Food and Beverage
6.5
Breakfast repeatedly described as limited with few healthier/dietary-friendly options and quality complaints (eggs watery), resulting in a below-average food & beverage score.
Overall Experience
8.7
Many guests report pleasant, convenient stays—especially for overnight/airport needs—with friendly staff and comfortable beds, though recurring cleanliness, breakfast, and value concerns temper the overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:19

Property Description

Fitness Centre and Free Airport Shuttle
Enjoy staying fit during your travels with our on-site fitness centre, and take advantage of our complimentary airport shuttle service to and from Reno-Tahoe International Airport, just a quick 5-minute drive away.

Spacious Suites and Complimentary Amenities
Relax in our select suites with a generous seating area, and enjoy free Wi-Fi, a delicious full breakfast, and convenient coffee-making facilities in every room. Start your day right with a breakfast spread including fresh eggs, yogurt, and fruit, all offered daily.

Convenient Location and Business Facilities
With the Reno-Sparks Convention Center just a 5-minute drive away and the University of Nevada within 5 miles, our hotel is perfect for both business and leisure travelers. Take advantage of our 24-hour reception and business centre during your stay.

Book your stay at Comfort Inn & Suites Airport Reno now for a comfortable and convenient experience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RNO

Location

Guest Reviews

7.9
Based on 640 reviews
Cleanliness: 6.8
Service: 9.5
Location: 9.5
Room Quality: 8
Amenities: 7.6
Value for Money: 6.6
Food and Beverage: 6.5
Overall Experience: 8.7
S
Susan • extended_group • us
10
Nice time to visit family.
Pros:

Firm mattresses and plenty of pillows.

Cons:

The breakfast was rather limited. For people with dietary problems there were few selections that did not have sugar, salt, gluten, and fat.

2026-10-31 • via Nuitee
M
Matheo • extended_group • fr
2
Utile
Pros:

Le petit déjeuner était bien pour un hôtel peu cher

Cons:

à peine arrivé les toilettes débordait et le sol de la salle de bain était inondé. le réceptionniste à simplement posé une serviette au sol (pour ne pas que je glisse) et s'est ensuite énervé lorsque je lui ai demandé si cela était propre (après tout l'eau sortait des toilettes) il n'a pas nettoyé le sol ni proposé de me changer de chambre. nous nous passeront de cet hôtel lors de notre prochaine venu à Reno.

2026-10-23 • via Nuitee
C
Catherine • couple • us
8
Passing through Reno and had stayed at this location last year as well.
Pros:

Convienent location, friendly staff.

Cons:

Needed some updating; carpet and tub caulking.

2026-10-23 • via Nuitee
P
Patricia • extended_group • us
9
2026-10-18 • via Nuitee
P
Peggy • solo_traveller • us
10
2026-10-16 • via Nuitee
A
Antony • extended_group • us
7
2026-10-09 • via Nuitee
T
Tracy • couple • us
9
2026-10-08 • via Nuitee
K
Karla • solo_traveller • us
10
2026-09-17 • via Nuitee
E
Edward • solo_traveller • us
9
2026-09-14 • via Nuitee
L
Luis • couple • us
9
Grate
Pros:

Conveniently located to what I needed

2026-09-14 • via Nuitee
J
Jorge Juan • solo_traveller • es
1
Esta reserva nunca se llegó a realizar , fue por error al hacerla doble el alojamiento la canceló allí y vosotros en boo
Pros:

Nada

Cons:

Booking

2026-09-10 • via Nuitee
A
Andrew • family_with_children • us
8
Cheaper than taking asleep at the wheel
Pros:

On the phone, prior to arrival, The night desk attendant was frank about the parking situation and advised we park in the fire lane. I am driving a large pickup towing a large vehicle.

Cons:

Paying 3x the regular daily rate and not being eligible for any points.

2026-09-08 • via Nuitee
J
Joanne • couple • us
10
2026-09-06 • via Nuitee
O
orderedchaos • solo_traveller • ch
8
Good for an overnight stay close to the airport.
Pros:

The bed was comfortable and the room was a nice size. In the morning, a staff member was very kind and immediately took me over to the airport in the shuttle bus.

Cons:

Although the place was decent and comfortable, the price is relly too high for the overall age and quality of the hotel.

2026-08-26 • via Nuitee
B
bourlier • solo_traveller • us
4
It was an one night stay, but never again.
Pros:

Beds and covers

Cons:

The plugs were not covered, There was an odor in the room when we arrived, then after we came back the night there was a very strong fish smell coming into the room. Did not like the fact that there was no check in person, I would like a person checking me in and out.

2026-08-22 • via Nuitee
A
Andrea • solo_traveller • us
7
2026-08-20 • via Nuitee
J
Jackeline • couple • us
6
Pros:

The location is great

Cons:

Breakfast ends too early. They should extended to 10am to allow people to rest and prepare for their day.
Not even coffee available for guests

2026-08-13 • via Nuitee
H
Hernandez • solo_traveller • us
10
Pros:

Staff were extremely friendly and helped with whatever I needed. We were there for my husband's surgery. I booked the room for 3 nights and we ended up being discharged early and they refunded the last night. This was the 2nd time we stayed and will stay again.

2026-08-04 • via Nuitee
O
Omar • family_with_children • us
10
2026-08-03 • via Nuitee
C
Cherish • family_with_children • us
8
Good for the weekend.
Pros:

The breakfast was ok. Check in was quick. Room was clean and quiet.

Cons:

The door looked like it had been broken into and can’t lock the deadbolt. The door is lose latched like someone has kicked it in. The breakfast was ok. Eggs had a lot of liquid in it. More healthier options would be beneficial. The water in the lobby was never refilled.

2026-08-03 • via Nuitee