Comfort Suites Mobile-South Alabama University Area

Hotels
•
Comfort Suites
6.8 (564 reviews)
80 Springdale Boulevard , Mobile , us
+12514732380

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Nice and clean common areas
Wonderful staff
Comfortable beds
Good breakfast
Cons:
Dirty rooms
Lack of towels
Maintenance issues
Unpleasant smells

Categories

Cleanliness
5.38
Multiple mentions of dirty rooms, bathrooms with hair and dirt, and unclean common areas.
Service
8.35
Staff was described as wonderful and accommodating despite issues.
Location
8.39
Conveniently located near restaurants and shopping malls.
Room Quality
5.34
Issues with cleanliness and comfort in various rooms.
Amenities
6.37
Basic amenities available, but some were not functional or lacking.
Value for Money
6.33
Considering the combined issues, perceived value for money was low.
Food and Beverage
6.88
Breakfast was decent, but with reservations about cleanliness.
Overall Experience
7.35
Overall experience was negative due to cleanliness issues but improved by service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:11

Property Description

Convenient Location
Located just off Interstate 65, the smoke-free Holiday Inn Express Hotel & Suites Mobile West is a mere 5-minute drive from Spring Hill College. Explore nearby attractions like Mobile Historic District and Exploreum Science Center with ease.

Comfortable Accommodations
Enjoy a daily continental breakfast with hot items, relax in the heated indoor pool, and stay connected with free WiFi and flat-screen cable TV in all suites. Each room is equipped with a refrigerator and microwave for your convenience.

On-Site Amenities
Keep up with your fitness routine at the hotel's fitness center, take care of business at the 24-hour business center, and take advantage of the complimentary parking. With Battleship USS Alabama and Mobile Regional Airport just a short drive away, your stay at our hotel promises both convenience and comfort.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MOB

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6.8
Based on 564 reviews
Cleanliness: 5.38
Service: 8.35
Location: 8.39
Room Quality: 5.34
Amenities: 6.37
Value for Money: 6.33
Food and Beverage: 6.88
Overall Experience: 7.35
C
Carmen • solo_traveller • al
5
Ok stay
Pros:

The rooms were comfortable

Cons:

The room had a peculiar smell , there were only 1 washcloths but when we did get a sufficient amount of washcloths and towels
Everything was dingy and stained.

2026-06-30 • via Nuitee
C
Carlos • family_with_children • us
1
Probably won’t stay again
Pros:

Not much was to like no WiFi restrooms were horrible

Cons:

Restrooms no WiFi for the price it didn’t meet the expectations I assumed I’d get!

2026-06-24 • via Nuitee
T
Tamya • couple • us
10
2026-06-18 • via Nuitee
B
Brittany • couple • us
8
2026-06-15 • via Nuitee
S
Steven • solo_traveller • us
10
8 out 10
Pros:

Everything was clean n nice

Cons:

Air wasn't working in hallway

2026-06-14 • via Nuitee
A
Anna • couple • us
2
Wish I could say good things, will not stay again.
Pros:

It was close to where I needed to be.

Cons:

There were many things in the room broken or worn out. There was a hole in the window, broken blinds, broken light fixtures, bathtub had huge dents in the bottom and rusted all around. Dryer was broken and so was the printer.

2026-06-12 • via Nuitee
M
Moore • solo_traveller • us
1
Just like joes apartment
Pros:

Nothing of the motel

Cons:

I didnt like the mold not in the bathroom but above my bed and i didnt like the cockroach every where it worse then the movie joes apartment i went and asked for a different she said no i asked for money no again asked to speak with boss she wouldn't call

2026-06-06 • via Nuitee
R
Regan • family_with_children • us
3
It was horrible and I canceled our next stay with them
Pros:

The location and space were nice

Cons:

It was not clean, and they could not give us another room. The shower was not cleaned and had a hygienic liner on the wall with hair around it.

2026-05-26 • via Nuitee
E
Edward • couple • us
8
2026-05-12 • via Nuitee
C
Christine • family_with_children • us
8
2026-05-09 • via Nuitee
B
Bernecia • couple • us
8
Night man staff was kind of rude because my kids were walking in the room and the people under us complained but it was
Pros:

Breakfast big room

Cons:

Good location

2026-04-27 • via Nuitee
A
Ashley • family_with_children • us
4
Never will I stay here again
Pros:

I was able to get a booking last minute

Cons:

I was told from booking no other payment should be made. I get there and get told that was a lie and I needed to pay $100 deposit. On top of that the room was not in good shape. There was tile that was not connected. Outlets were not connected to the walls woke up at 5 AM to go to the bathroom to a huge water bug or hissing cockroach crawling into the bathroom. With the pictures I have so many more pictures but it will only allow me to use 4

2026-04-21 • via Nuitee
B
Brandon • solo_traveller • us
7
2026-04-16 • via Nuitee
H
Heather_Ian_McDaniel • family_with_children • us
5
Ok for space and location.
Pros:

I liked the amount of space in the suite we stayed in. Enough for me, my husband and our 3 kids. The mini fridge was decent enough to hold a gallon of milk. I appreciated the sink and microwave in the unit.

Cons:

There were dead cockroaches on the floor when I arrived. The surface of the nightstand didn’t look wiped down, it had some water rings on it from someone else, and there was a “sanitary pad” stuck to the inside wall of the handicap shower. Additionally they didn’t have regular coffee available, and the breakfast left much to be desired.

2026-03-31 • via Nuitee
J
Jasmine • couple • us
6
Cons:

Lon wait to be seen my key card stop working

2026-03-16 • via Nuitee
R
Robbin • couple • us
4
Upon entering the room there were cabinet doors off in each r Sitting in the middle of the floors. No accommodation were
Pros:

The cleanliness
The water in the lobby

Cons:

Staff act like they couldn’t understand me.
No turkey sausage for breakfast

2026-03-04 • via Nuitee
S
Shawan • couple • us
9
Pros:

Quiet

Cons:

Nothing

2026-03-02 • via Nuitee
J
Jodi • couple • us
5
2026-02-26 • via Nuitee
G
Galadriel • couple • us
8
2026-01-25 • via Nuitee
A
Angelle • family_with_children • us
2
This place is definitely a one night sort of place. I would not stay more than that.
Pros:

It was convenient for our trip to Atlanta.

Cons:

The floors were dirty. The “smoking area”, was behind our window but there was a man who left the door open with a stick and was smoking just outside the door without a t-shirt on. The had a breakfast but when we got there at 7am there was nothing left. The guy who checked us in had really bad BO. There was also a $100 deposit for the room. Which I didn’t know about. If you used your card you got it back in 5 days, if you used cash you got it back once you checked out.

2026-01-19 • via Nuitee