Starhotels Grand Milan

Hotels
Starhotels
8.6 (6667 reviews)
Via Varese 23 , Saronno , it

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Good location
Spacious rooms
Quality breakfast
Cons:
Cold wellness area
Extra deposit requirement
TV issues

Categories

Cleanliness
8.5
Overall cleanliness was praised in multiple reviews.
Service
8.7
Staff were described as kind and helpful, contributing positively to the experience.
Location
8.6
The location was noted as convenient and strategic for access to nearby cities.
Room Quality
8.6
Rooms were spacious and comfortable, receiving positive feedback.
Amenities
8.4
Amenities were decent, but some issues noted with temperature in wellness area.
Value for Money
8.5
Overall value was seen as acceptable, considering the room quality and services offered.
Food and Beverage
8.9
Breakfast variety and quality received high praise from guests.
Overall Experience
8.6
Guests generally expressed a positive experience despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 01:06

Property Description

Luxurious Amenities
The Starhotels Grand Milan in Saronno boasts an indoor pool, fitness center, spa with sauna, and Turkish bath.

Convenient Location
Located just 500 meters from Saronno Station with easy access to Milan, and 2 km from the A9 motorway exit, this 4-star hotel is ideal for both leisure and business travelers.

Impressive Business Facilities
With 14 meeting rooms, including 11 with natural lighting, the Grand Milan is perfect for hosting conferences and events.

Experience comfort and sophistication at Starhotels Grand Milan. Book your stay now for a memorable experience!

Important information:

When booking a Non-Refundable Rate, please make sure that the name on the credit card used for the booking corresponds to the guest staying at the property. Otherwise, a third-party authorisation by the cardholder must be submitted when booking. Please note that the credit card used for the booking must be shown at check-in.

Please note that when booking a rate where payment is due before arrival, the property will provide detailed payment instructions, for example a link to a secured payment platform.

A swimming cap and slippers are compulsory in the swimming pool. Guests can bring their own or buy new ones at an extra cost. The cap costs EUR 5 while the slippers cost EUR 7.

The garage is available upon request at an extra cost of EUR 12 per day. It is suitable for vehicles of 2.10 metres height maximum.

When booking more than 5 rooms, different policies and additional supplements may apply.

Please note that 24-hour room service is available.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MXP

Property Policies

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 12 per day.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.6
Based on 6667 reviews
Cleanliness: 8.5
Service: 8.7
Location: 8.6
Room Quality: 8.6
Amenities: 8.4
Value for Money: 8.5
Food and Beverage: 8.9
Overall Experience: 8.6
G
Giovanni solo_traveller nl
8
2026-07-04 via Nuitee
A
Adrian family_with_children de
9
2026-07-04 via Nuitee
B
Bavaro solo_traveller it
10
Pros:

Staff molto cordiale e professionale, ambienti molto suggestivi ed eleganti, la colazione offriva una grande possibilità di scelta per tutti i gusti, la stanza era molto bella, pulita e ben decorata.

2026-07-04 via Nuitee
C
CMHJJ couple nl
8
2026-07-04 via Nuitee
A
Annelies extended_group nl
9
Pros:

Fijne ruime kamer

2026-07-04 via Nuitee
A
Antonello Domenico family_with_children it
1
Cons:

Ecco una versione più elegante, ferma e credibile:

La nostra esperienza è iniziata nel peggiore dei modi. Al nostro arrivo, invece di ricevere un benvenuto, la prima cosa che ci è stata detta è stata di parcheggiare l'auto nel parcheggio sottostante perché, a detta della reception, le auto lasciate all'esterno vengono spesso danneggiate. Un'accoglienza che non trasmette certo serenità.

Il check-in è durato oltre 45 minuti perché il personale non riusciva a trovare la prenotazione effettuata tramite Booking. In tanti anni di viaggi non ci era mai capitata una situazione simile.

Nonostante il lungo tempo perso al check-in, ci è stato comunicato che la camera non era ancora pronta e che avremmo dovuto attendere fino alle 15:00. Se avessimo voluto accedervi prima, avremmo dovuto pagare un supplemento, una richiesta che abbiamo trovato poco appropriata viste le difficoltà già riscontrate.

Anche la piscina è stata una delusione: non c'era personale a cui rivolgersi, gli asciugamani erano assenti e l'acqua era molto fredda.

Nel complesso, ciò che ci ha colpito maggiormente è stata la scarsa attenzione verso il cliente e l'atteggiamento poco cortese della reception. È un peccato, perché l'accoglienza è il primo ricordo che un ospite porta con sé. Purtroppo, dopo questa esperienza, difficilmente sceglieremo di tornare.

Questa versione è più autorevole e ha un impatto maggiore senza risultare offensiva.

2026-07-03 via Nuitee
G
Gary solo_traveller gb
8
Clean and comfortable
Pros:

Good sized room, clean and comfortable bed. Great air conditioning made for a pleasant stay.

Cons:

Severe lack of plug sockets in such a large room was surprising. Facilities in room basic and not enough tea/coffee products for 4 people.

2026-07-03 via Nuitee
A
Aigul extended_group de
10
2026-07-03 via Nuitee
A
Andrea solo_traveller fi
9
2026-07-03 via Nuitee
A
Abdulmajeed extended_group sa
1
2026-07-02 via Nuitee
M
MICHEL solo_traveller be
10
Séjour à nouveau réussi.
Pros:

Nous y revenons régulièrement car cet hôtel est tout simplement unique. Excellente situation, hyper confortable. Le restaurant est raffiné et les chambres sont très spacieuses et la literie très confortable. Tout y est parfait.

Cons:

Rien.

2026-07-02 via Nuitee
C
Christopher solo_traveller gb
9
A spacious and modern hotel in an excellent location
Pros:

Breakfast was excellent as was the room

Cons:

Nothing

2026-07-02 via Nuitee
A
amaury family_with_children fr
10
Je recommande cet établissement
Pros:

Tout
Nous ne sommes pas resté longtemps : mais c’était parfait

Cons:

Rien

2026-07-02 via Nuitee
G
Giuseppe family_with_children it
9
Pros:

Ristorante ottima soluzione con personale attento e gentilissimo. Piscina e palestra sono una ottima soluzione. Colazione super abbondante e varia. Letti comodissimi.

2026-07-02 via Nuitee
L
Lovena family_with_children fr
8
2026-06-30 via Nuitee
E
Esther extended_group es
8
Pros:

Hotel muy amplio.
Bien situado para coger el tren para ir a Milán.

Cons:

Está en zona con pocos servicios.

2026-06-29 via Nuitee
M
Marius couple ro
1
2026-06-29 via Nuitee
M
Mara solo_traveller it
9
2026-06-29 via Nuitee
M
Mara solo_traveller it
9
2026-06-29 via Nuitee
K
Karen solo_traveller gb
9
2026-06-29 via Nuitee