Cross Hotel Osaka

Hotels
8.9 (3582 reviews)
Chuo-ku Shinsaibashisuji 2-5-15 , Osaka , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Facilities for disabled guests
Ironing service
Currency exchange
See all facilities

Review Highlights

Pros:
Great location
Amazing breakfast
Spacious rooms
Cons:
Room smells a bit
Some noise from the street

Categories

Cleanliness
8.04
Room is a little bit smelling.
Service
9.51
Staff are very accommodating and speak fluent English.
Location
9.55
Excellent location near Dotonbori and Namba Station.
Room Quality
8.5
Spacious rooms with great shower and bath.
Amenities
8.53
Excellent lounge with drinks and snacks.
Value for Money
8.99
Good breakfast quality for the price.
Food and Beverage
9.04
Great breakfast with a huge range.
Overall Experience
9.01
Great hotel experience with luxurious amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:23

Property Description

Prime Location

Located just a minute's walk from the vibrant Dotonbori area and a short distance from Namba Subway Station, Cross Hotel Osaka offers a convenient and exciting stay in the heart of Osaka.

Modern Comforts

Experience stylish rooms equipped with free WiFi, flat-screen TVs, and thoughtful amenities like complimentary water bottles, air purifiers, and cozy en suite bathrooms with premium bath amenities.

Culinary Delights

Indulge in a variety of dining options including the Lime restaurant, Cafe TABLES for delectable sweets, and TERRACE & DINING ZERO for a delightful buffet experience.

Book your stay at Cross Hotel Osaka now for a memorable and comfortable visit to Osaka!

Important information:

The property is closed by construction from 2026 Feb 1st 11:00 to Mar 1st 15:00, from 2026 April 10th 11:00 to April 18th 15:00, 2026 June 19th 11:00 to 2026 June 27th 15:00.

Construction work will be carried out from 2026 Feb 1st to 2026 July 31st.

Guests may experience some noise or disturbances during construction work.

Please note that elevator will be unavailable during construction work.

From Kansai International Airport: Use Nankai Limited Express to get to Nankai Namba Station (a 35-minute ride). The hotel is a 10-minute walk from Nankai Namba Station.

Please note breakfast is not complimentary for children. Additional charges will apply regardless of age.

Please note, children who are 6 years and older may not sleep in an existing bed.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KIX

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.9
Based on 3582 reviews
Cleanliness: 8.04
Service: 9.51
Location: 9.55
Room Quality: 8.5
Amenities: 8.53
Value for Money: 8.99
Food and Beverage: 9.04
Overall Experience: 9.01
Y
Yi Mei • couple • sg
10
Pros:

the location is amazing. this is 2 mins walk from the glico man! room size is big given in japan. I cannot ask for more!

2026-06-13 • via Nuitee
C
Coral • couple • es
9
Pros:

Estuvo genial, el mejor hotel calidad precio de toda ruta Japón

Cons:

Tuvimos un problema con el olor a pintura de la habitación pero nos solucionaron el problema rápidamente y sin incidencias

2026-06-13 • via Nuitee
J
Janelle • couple • au
10
The perfect location in Dotonbori
Pros:

This place is in the perfect location right in the vibrant Dotonbori near the river. It is very stylish & modern inside & out and has automatic facilities for checkin and out which is super efficient. The staff were also very friendly and helpful

2026-06-13 • via Nuitee
F
Fiona • couple • au
8
A favourite close to the action with comfortable rooms
Pros:

We've stayed at the Cross before and while the prices are starting to creep up, you can't beat it for comfort, location and connections. We find the rooms quite large by Japanese standards and the beds comfortable (also a challenge in Japan). The bathroom /wet room is excellent - the best we've had in Japan. There is a microwave on every other floor as well as vending and ice machines. Good coffee in the room too. The restaurant was being renovated when we visited but there's plenty of places to eat nearby. We can catch the train straight from Kansai to Namba Stn which is perfect after a 9 hour flight and then its just a short walk from the hotel. It's a block away from Dotonbori and the izakaya in American Village. I know we will stay again the next time we come.

Cons:

It can get a bit noisy on Fri/Sat night as the boy racers come out to show off but the soundproofing is good and it's all quiet by midnight. It is after all, in one of Osaka's biggest entertainment precincts.

2026-06-12 • via Nuitee
Y
Yosef • solo_traveller • il
10
2026-06-12 • via Nuitee
Y
YANRONG • couple • tw
9
地點很好南海電波站出來走十分鐘以內會到，早餐好吃環境舒服優雅，浴缸很大泡起來很放鬆
Pros:

地點很好南海電波站出來走十分鐘以內會到，早餐好吃環境舒服優雅，浴缸很大泡起來很放鬆，沐浴乳味道挺好聞的

2026-06-12 • via Nuitee
J
Julia • couple • gb
8
2026-06-11 • via Nuitee
Z
Zoe • couple • au
10
Believe the hype, this is the only place to stay in Osaka
Pros:

Unbeatable location just off the canal. Helpful and friendly staff. Large well equipped rooms. Gorgeous Japanese style shower.

Cons:

Lack of enough lifts can take 10-15 minutes to get down in peak times.

2026-06-11 • via Nuitee
C
Celso • extended_group • ph
10
2026-06-11 • via Nuitee
K
karen • couple • il
10
Wonderful stay, would come back again
Pros:

Great stay ! location was perfect for us close to Dotonbori area. Clean, good size room with comfy bed. Amazing shower and amenities. Concierge very attentive and helpful, especially Lynn who helped us with reservations and cared to ask later how everything went. We were celebrating my birthday and they made sure to make us feel very welcome. They also helped us with sending luggage to next destination. Room had a nice view. They also have a vending machine for drinks on some floors which is nice if you need something late at night. There’s also a 7-11 next door.

Cons:

Elevator a bit slow (one was under repair so only one working) but that should be temporary issue

2026-06-10 • via Nuitee
S
Stefan • couple • us
8
2026-06-10 • via Nuitee
E
Elizabeth • couple • us
10
Pros:

Great location! Excellent breakfast buffet. I lived there matcha latte.

Cons:

I would have liked a bottle of water in the room.

2026-06-10 • via Nuitee
N
Noorhan • couple • eg
10
2026-06-10 • via Nuitee
현수 • family_with_children • us
10
Pros:

관광지 교통편 쇼핑시설과 접근성이 매우 좋습니다
호텔 조식도 잘 준비되었습니다

Cons:

수리중인 엘리베이터로 가끔 오래 기다려야 했습니다

2026-06-10 • via Nuitee
威廷 • family_with_children • tw
9
2026-06-10 • via Nuitee
O
Or • couple • il
10
2026-06-10 • via Nuitee
C
Christopher • couple • au
9
Really enjoyed our stay, great breakfast, great location
Pros:

Great location, clean and comfortable. Enjoyed the club lounge access. Fantastic breakfast, great variety including western choices.

Cons:

Ony 1 lift working due to renovation work on building.

2026-06-09 • via Nuitee
B
Badreyya • family_with_children • ae
7
2026-06-09 • via Nuitee
D
Davies • solo_traveller • au
7
Pros:

How close it is to everything

Cons:

Only 1 elevator

2026-06-09 • via Nuitee
A
Alessia • extended_group • it
9
Soggiorni molto confortevole
Pros:

Camere e colazione, ombrelli a disposizione dei clienti e phon potente

Cons:

Attesa per l’ascensore ma d’altra parte essendoci tanti piani è naturale

2026-06-08 • via Nuitee