Cross Hotel Osaka

Hotels
8.9 (3516 reviews)
Chuo-ku Shinsaibashisuji 2-5-15 , Osaka , jp

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Facilities for disabled guests
Ironing service
Currency exchange
See all facilities

Review Highlights

Pros:
Great location
Amazing breakfast
Spacious rooms
Cons:
Room smells a bit
Some noise from the street

Categories

Cleanliness
8.04
Room is a little bit smelling.
Service
9.51
Staff are very accommodating and speak fluent English.
Location
9.55
Excellent location near Dotonbori and Namba Station.
Room Quality
8.5
Spacious rooms with great shower and bath.
Amenities
8.53
Excellent lounge with drinks and snacks.
Value for Money
8.99
Good breakfast quality for the price.
Food and Beverage
9.04
Great breakfast with a huge range.
Overall Experience
9.01
Great hotel experience with luxurious amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:23

Property Description

Prime Location

Located just a minute's walk from the vibrant Dotonbori area and a short distance from Namba Subway Station, Cross Hotel Osaka offers a convenient and exciting stay in the heart of Osaka.

Modern Comforts

Experience stylish rooms equipped with free WiFi, flat-screen TVs, and thoughtful amenities like complimentary water bottles, air purifiers, and cozy en suite bathrooms with premium bath amenities.

Culinary Delights

Indulge in a variety of dining options including the Lime restaurant, Cafe TABLES for delectable sweets, and TERRACE & DINING ZERO for a delightful buffet experience.

Book your stay at Cross Hotel Osaka now for a memorable and comfortable visit to Osaka!

Important information:

The property is closed by construction from 2026 Feb 1st 11:00 to Mar 1st 15:00, from 2026 April 10th 11:00 to April 18th 15:00, 2026 June 19th 11:00 to 2026 June 27th 15:00.

Construction work will be carried out from 2026 Feb 1st to 2026 July 31st.

Guests may experience some noise or disturbances during construction work.

Please note that elevator will be unavailable during construction work.

From Kansai International Airport: Use Nankai Limited Express to get to Nankai Namba Station (a 35-minute ride). The hotel is a 10-minute walk from Nankai Namba Station.

Please note breakfast is not complimentary for children. Additional charges will apply regardless of age.

Please note, children who are 6 years and older may not sleep in an existing bed.
An accommodation tax per person, per night is not included in the price and must be paid at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KIX

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.9
Based on 3516 reviews
Cleanliness: 8.04
Service: 9.51
Location: 9.55
Room Quality: 8.5
Amenities: 8.53
Value for Money: 8.99
Food and Beverage: 9.04
Overall Experience: 9.01
M
Mertcan couple de
10
In the hearth of Osaka
Pros:

Perfect location and super clean

Cons:

NA

2026-05-23 via Nuitee
S
Sophie solo_traveller fr
9
2026-05-22 via Nuitee
J
jean Michel couple fr
9
2026-05-22 via Nuitee
K
KATY SEARLE family_with_children gb
3
Overpriced, characterless hotel.
Pros:

It's in a very good location right next to the lively nightlife of Osaka

Cons:

It was overpriced for what it was. No bar area. Very small room and bathroom. Dark rooms in massive building with zero character. Really expensive for basic service.

2026-05-22 via Nuitee
Z
Zaida family_with_children ao
10
Super recomendo!
Pros:

A melhor localização possível... bem no meio da rua mais "in" de Osaka. Ao lado das marcas todas de referencia.
Nas ruas de tras, a 5 minutos de caminhada, a zona mais badalada e de lojas, restaurantes da cidade.
Pequeno almoço optimo com buffet extenso e com opções variadas.
Um restaurante estilo italiano na cave (não do hotel) para dias longos de passeios e um jantarzinho à porta para terminar o dia.
Super recomendo mesmo!

2026-05-22 via Nuitee
H
Hani solo_traveller il
8
Nice
Pros:

Nice hotel. In the middle of everything

Cons:

Very loud. You can everything from the street.The renovation work is indeed disturbing.

2026-05-21 via Nuitee
T
Tamir couple il
7
2026-05-19 via Nuitee
T
Trijntje family_with_children nl
8
Super locatie in Dotonbori
Pros:

Om de hoek bij de Glico man en de grote winkelstraat. Goede kamers, niet supergroot maar heel prima. Heel schoon en fijne badkamer.

Cons:

Mei 2026- ze zijn aan het renoveren waardoor maar 1 lift in werking was. Dit is s’ochtends en rond etenstijd niet te doen in zo’n groot hotel. Ze verontschuldigden zich daar voor en mochten daarom soms met de personeelslift.

2026-05-19 via Nuitee
L
Lindsey solo_traveller us
7
Would stay again
Pros:

It was a very clean, spacious western style hotel. Every one was very helpful and the breakfast was awesome!

Cons:

The ongoing construction created a terrible wait at the elevator. It could take 10 minutes to get through the elevator. They did not tell us about an option of stairs.

2026-05-19 via Nuitee
D
David couple es
9
Amazing hotel right next to Dotonbori
Pros:

Really nice location, in the center, but quite. Room was spacious and well equipped, and personnel was attentive and supportive.

Cons:

The property was under renovation during our stay, so it only had one elevator working, which many times it meant that we needed some time to get up and down.

2026-05-18 via Nuitee
Y
YU WEI couple tw
10
Pros:

早餐和員工親切的服務

Cons:

房間的冷氣

2026-05-18 via Nuitee
B
Ben solo_traveller au
9
Pros:

Best location especially if you want to experience Dontoburi. Best value and customer services.

Cons:

I have stayed at this hotel since 2000. Unfortunately twice of my visits they were doing renovation. Having said that it is still the best location, my most favourite hotel in Osaka.

2026-05-17 via Nuitee
S
Stuey27 family_with_children ca
9
Will recommend, excellent location and brunch
Pros:

Great location, excellent brunch, worth adding to your stay. Lots of choice even with allergies ( gf options), staff very helpful. Under construction but we were not at all bother s by it.

Cons:

One working Elevator is not enough for number of guests

2026-05-17 via Nuitee
G
Gowshik Vimal solo_traveller au
9
2026-05-17 via Nuitee
V
vernon solo_traveller us
10
A must stay hotel in osaka !
Pros:

The employees are so friendly and helpful and always smiling.. it felt like we wereat home.

Cons:

The elevators were a little slow in coming but the hotel was crowded so I we understand.. we hope 2 return again. And bring more family nembers.. please k keep up the awesome surroundings and super employees. Aloha n mahalo! 4 everything.!

2026-05-17 via Nuitee
Y
Yaser couple ae
8
Great location and great value for Osaka
Pros:

This hotel offers best value for money with excellent location

Cons:

Nothing

2026-05-17 via Nuitee
K
Kim couple au
9
Wonderful stay
Pros:

Excellent location

2026-05-17 via Nuitee
M
Marina family_with_children fr
10
Top. A recommander.
Pros:

Hotel très bien situé. Propre, excellent service.

2026-05-16 via Nuitee
G
guy couple il
9
מלון טוב מאוד מיקום מצוין
Cons:

רק מעלית אחת עובדת

2026-05-16 via Nuitee
A
Avi couple il
9
מלון מצוין, מומלץ בחום
Pros:

מיקום מעולה, צוות מסביר פנים ושירותי. מכונת הקפה בלובי עשתה לנו את הבוקר (בעיקר השוקו החם).

Cons:

האינטרנט סבל מניתוקים רבים. לא ניתן להסתמך בלעדית על הוויפיי.

2026-05-16 via Nuitee