Best Western Plus Lake Elsinore Inn & Suites

Hotels
•
Best Western Plus
8.3 (413 reviews)
31781 Casino Drive , Lake Elsinore , US
+1 951-674-3131

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly, helpful staff (several mentions, including named staff)
Good and convenient location
Generous breakfast options
Pool and jacuzzi available
Spacious, comfortable rooms
Free water and coffee in lobby
Cons:
Inconsistent housekeeping (missed cleanings, towels, toilet paper)
Serious cleanliness lapses in some rooms (leftover toothbrush, toilet stains)
Pool bottom staining reported
Some in-room maintenance issues (lighting, desk chair)
Perceived as pricey

Categories

Cleanliness
6.5
Mixed: many guests called rooms clean, but multiple reports of missed room cleaning, empty toiletries, leftover toothbrush and fecal stains in toilets, and a stained pool bottom indicate inconsistent housekeeping.
Service
9
Generally strong: numerous comments praise friendly, helpful and attentive staff (specific praise for 'Leo'); isolated incidents include a staff member asleep at the desk and lack of in-room cleaning service on one stay.
Location
9
Positive: repeatedly described as a good/quiet location, close to freeway but quiet and convenient for shopping and dining; guests appreciated proximity to family/area attractions.
Room Quality
8.8
Mostly positive: rooms described as spacious, clean, with large bathrooms and comfortable beds; some issues reported such as poor bathroom lighting, a broken desk chair, and low in-room lighting.
Amenities
8.9
Generally favorable: breakfast, pool and jacuzzi are frequently praised; free water and coffee in lobby noted as a strong plus. A few complaints about pool cleanliness reduce the score slightly.
Value for Money
7.5
Slightly below average: one explicit comment about being 'California pricey' while others did not emphasize value; overall perceived as somewhat costly for the issues noted.
Food and Beverage
9
Positive: breakfast repeatedly described as great with many options (eggs, waffles, bacon, yogurt, fruit, coffee) and enjoyed by families.
Overall Experience
7.7
Solid overall with many repeat guests and several 'very good' or 'recommended' notes, but marred for some stays by housekeeping lapses and occasional front-desk issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:19

Property Description

Convenient Location and Comfortable Accommodations
Located just off Interstate 15, Best Western Plus Lake Elsinore Inn & Suites in California offers free WiFi, cable TV, and amenities like a refrigerator, microwave, and coffee maker in every room. Guests can enjoy the outdoor pool and easy access to Lake Elsinore Casino.

Relaxation and Fitness Options
Guests have complimentary access to the 24-hour fitness room and hot tub for relaxation. The hotel also features a fully-equipped business center for convenience during your stay.

Delightful Dining and Nearby Attractions
Start your day with a continental breakfast before heading to attractions like The Links at Summerly Golf Course and Orange Empire Railway Museum, all just a short distance away.

Book your stay at Best Western Plus Lake Elsinore Inn & Suites now for a relaxing and convenient experience.

Important information:

Please note: The property's fitness center is currently under renovation from 20 July 2017 through 24 August 2017.

Please note: A deposit will be required for incidentals upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAN

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.3
Based on 413 reviews
Cleanliness: 6.5
Service: 9
Location: 9
Room Quality: 8.8
Amenities: 8.9
Value for Money: 7.5
Food and Beverage: 9
Overall Experience: 7.7
A
Alma • family_with_children • us
8
2026-10-27 • via Nuitee
L
Linda • couple • us
8
Worth it
Pros:

Good location. Nice staff. Clean rooms.

Cons:

It’s California pricey

2026-10-22 • via Nuitee
D
Daniel • solo_traveller • us
10
2026-10-22 • via Nuitee
J
Jeanette • couple • us
8
Pros:

Stayed here before and it is always a pleasant stay. Staff is friendly and helpful. It is close to the freeway but quiet. There are several options where you can eat that are close by.

2026-10-18 • via Nuitee
M
Mary • solo_traveller • us
10
2026-10-15 • via Nuitee
G
Gary • couple • us
7
2026-10-14 • via Nuitee
B
Beatriz • couple • us
10
Great stay, nice and quiet location.
Pros:

The room was nice and clean. I like the whole set up was very spacious.

Cons:

The shampoo and hand soap dispensers were not filled up I had to press on them multiple times to get anything out luckily I had back up shampoo and use that as hand soap as well.

2026-10-12 • via Nuitee
M
Milson • couple • us
10
Recomendable 100/100
Pros:

Todo

Cons:

Todo me gustó

2026-10-12 • via Nuitee
P
Patrice • family_with_children • us
8
Pros:

Everything the breakfast the pool the view. Staff was great.

2026-10-08 • via Nuitee
G
Gilbert • couple • us
1
Terrible
Pros:

Day one. let them know we were leaving so they could clean the room.They never did the whole time.We were there.We had to go get our own toilet paper.Our towels put the garbage outside because they didn't come and pick it up. Literally no service in the hotel room for cleanness

Cons:

Clean the room

2026-09-19 • via Nuitee
R
Robert • solo_traveller • us
9
2026-09-15 • via Nuitee
C
Christina • couple • us
10
2026-09-13 • via Nuitee
S
Sam • couple • us
8
2026-09-13 • via Nuitee
C
Christina • couple • us
10
Very good
Pros:

Very Well

Cons:

Nothing

2026-09-13 • via Nuitee
שנרקוקית • solo_traveller • il
10
very recommended!!
Pros:

everything, in almost every little thing we needed, we get help immediately, even in stuff that have nothing to do with the hotel itself.
the pool was amazing, the breakfast was fresh with many options, the crew was sweet and nice, the bedroom was big, as well the beds, the bathroom was huge, the hotel location was perfect for everything we needed, from shopping to food.

also free water and free coffee in the lobby in any hour and time, truly life saving lol, one of the best hotels I've get to be in.

Cons:

not enough light in the room, also (we understand why) when we had a problem with uber to the airport the hotel didn't have any taxi company to help us out.

2026-09-08 • via Nuitee
C
Carly • couple • us
10
2026-09-06 • via Nuitee
P
Payer • couple • us
6
This hotel served it purpose and was ok to stay in for a quick weekend.
Pros:

I loved the windows with the dark shade and plantation shutters. It made the room nice and dark so we were able to sleep in.

Cons:

The bottom of the pool was stained with brown and green. Unsure if it was permanent or needing cleaned so we skipped the pool.

2026-09-03 • via Nuitee
S
Samantha • family_with_children • us
10
2026-08-24 • via Nuitee
A
Amber • couple • us
10
2026-08-16 • via Nuitee
R
Raquel • family_with_children • us
10
2026-08-13 • via Nuitee