Castelmar Hotel

Hotels
8.4 (1540 reviews)
Calle 61 Numero 2 (between Calle 8 y 10) , Campeche , mx

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Terrace
Family rooms
Garden
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Overpriced services

Categories

Cleanliness
7.85
Several reviews noted issues with cleanliness, including old linens and a musty smell.
Service
9.25
Most reviews highlighted the friendly and accommodating staff.
Location
9.35
Location received positive remarks for being central and convenient.
Room Quality
7.85
Room quality mentioned issues such as old furnishings and some complaints about pillows.
Amenities
8.35
Amenities were generally appreciated, despite some complaints about wifi and basic offerings.
Value for Money
7.85
Several reviews stated the hotel is overpriced for the services provided.
Food and Beverage
7.85
Breakfast received mixed reviews, with mentions of poor quality.
Overall Experience
8.85
Overall experience was good, but some specific issues affected individual categories.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:26

Property Description

Historic Charm
Experience the allure of a colonial-style hotel dating back to 1800, nestled in Campeche's historic city centre. Admire the original tile floors, high ceilings, and cedar furniture in our air-conditioned rooms.

Convenient Location
Just a stone's throw away from the sea, Castelmar Hotel is surrounded by a plethora of shops, restaurants, and historic landmarks. Explore the UNESCO World Heritage Site of Campeche's old town at your doorstep.

Relaxation and Connectivity
Unwind by the outdoor swimming pool or soak up the sun on the sundeck. Stay connected with complimentary WiFi throughout the property. Book now to indulge in a blend of history and modern comfort at Castelmar Hotel.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CPE

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 1540 reviews
Cleanliness: 7.85
Service: 9.25
Location: 9.35
Room Quality: 7.85
Amenities: 8.35
Value for Money: 7.85
Food and Beverage: 7.85
Overall Experience: 8.85
N
Norma Citlalli • extended_group • mx
8
Muy a gusto
Pros:

Rodeado de naturaleza y muy cerca de la zona arqueológica de Chichén Itza. Muy lindo el lugar, lo recomiendo

Cons:

Las camas un poco incómodas

2026-06-25 • via Nuitee
M
Miguel • solo_traveller • mx
7
2026-06-22 • via Nuitee
A
Ana Gabriela • solo_traveller • fi
10
Un excelente lugar para descansar
Pros:

Todo me gustó, la arquitectura del lugar, la decoración, el trato del personal, la comida, la locación.

Cons:

Que me tuve que ir.

2026-06-18 • via Nuitee
M
Maria Del Carmen • solo_traveller • mx
10
Pros:

La amabilidad de sunpersonal y la ubicacion

Cons:

Todo perfecto

2026-06-18 • via Nuitee
K
Karri • solo_traveller • mx
10
2026-06-18 • via Nuitee
V
vazquez martin • solo_traveller • es
9
Bonito
Pros:

Un sitio bonito y aunque era antiguo tenía comodidades como aire acondicionado

2026-06-10 • via Nuitee
H
Horacio • family_with_children • us
8
2026-06-08 • via Nuitee
M
Magnus • couple • de
9
Ein einfaches Stadthotel mit allem, was man benötigt, sehr guter Lage
Pros:

Zentrale Lage, koloniales Ambiente und angenehmes Personal

Cons:

Es es wäre schön, wenn die Zimmer über einen Wasserkocher verfügen würden

2026-06-02 • via Nuitee
A
ALAIN • family_with_children • fr
9
Superbe hôtel situé dans une belle et ancienne demeure coloniale
2026-05-31 • via Nuitee
M
María De La Luz • solo_traveller • mx
7
Adoro este hotel
Pros:

La ubicación en el año me hospede 4 veces

Cons:

Que cuando no hay gringos no ponen la mesa buffet para disfrutar el desayuno
A mí me encanta que lastima que no siempre está

2026-05-21 • via Nuitee
H
Hannah • couple • fr
8
Pros:

Emplacement idéal au cœur du centre historique, propreté, amabilité du personnel, beaux communs notamment le patio, équipements suffisants dans la chambre pour un court séjour

Cons:

Lit trop étroit pour deux personnes, pas de volets ni de rideaux occultants de sorte que la lumière nous réveillait

2026-05-19 • via Nuitee
M
Marco • extended_group • it
8
2026-05-19 • via Nuitee
S
Sandra • solo_traveller • mx
7
Pros:

They did not cancel my second night. I have often stayed there and this I found really bad

2026-05-18 • via Nuitee
I
Ivano • solo_traveller • ch
5
Vorre domandare a Booking di fare più controlli
Pros:

La fontana al centro dell’hotel ed il colore giallo.

Cons:

Camera scura, mobili vecchi, bagno e doccia piccolissimi, colazione relativamente cara con poca scelta

2026-05-15 • via Nuitee
7
716claudioe • Friends getaway
10
great get away option for couples and solo travelers
Pros:

amazing experience - near the city centre, great ambience - mexican colonial experience

2026-05-13 • via Tripadvisor
B
Bénédicte • couple • fr
8
2026-05-12 • via Nuitee
C
Ccborsato • solo_traveller • it
9
Pros:

La struttura antica è molto bella e accogliente , camera grande, arredo tradizionale tipico. Servizi perfetti

Cons:

Difficile dire. Tutto molto bene

2026-05-11 • via Nuitee
M
MARIA EUGENIA • extended_group • mx
9
EXCELENTE UBICACIÓN
Pros:

Me parecieron muy bonitas las habitaciones, se conserva el edificio antiguo en perfectas condiciones y diseño. La ubicación es perfecta!

Cons:

Podría mejorarse el servicio en los insumos, ya que la habitación se reservó para tres personas y no era suficiente el rollo de papel que se dejaba

2026-05-11 • via Nuitee
T
Tomás • couple • mx
6
2026-05-08 • via Nuitee
Z
Zósimo Federico • solo_traveller • mx
9
Pros:

Su estilo combinando lo antiguo con lo moderno

2026-05-06 • via Nuitee