Castelmar Hotel

Hotels
8.4 (1547 reviews)
Calle 61 Numero 2 (between Calle 8 y 10) , Campeche , mx

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Terrace
Family rooms
Garden
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Overpriced services

Categories

Cleanliness
7.85
Several reviews noted issues with cleanliness, including old linens and a musty smell.
Service
9.25
Most reviews highlighted the friendly and accommodating staff.
Location
9.35
Location received positive remarks for being central and convenient.
Room Quality
7.85
Room quality mentioned issues such as old furnishings and some complaints about pillows.
Amenities
8.35
Amenities were generally appreciated, despite some complaints about wifi and basic offerings.
Value for Money
7.85
Several reviews stated the hotel is overpriced for the services provided.
Food and Beverage
7.85
Breakfast received mixed reviews, with mentions of poor quality.
Overall Experience
8.85
Overall experience was good, but some specific issues affected individual categories.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:26

Property Description

Historic Charm
Experience the allure of a colonial-style hotel dating back to 1800, nestled in Campeche's historic city centre. Admire the original tile floors, high ceilings, and cedar furniture in our air-conditioned rooms.

Convenient Location
Just a stone's throw away from the sea, Castelmar Hotel is surrounded by a plethora of shops, restaurants, and historic landmarks. Explore the UNESCO World Heritage Site of Campeche's old town at your doorstep.

Relaxation and Connectivity
Unwind by the outdoor swimming pool or soak up the sun on the sundeck. Stay connected with complimentary WiFi throughout the property. Book now to indulge in a blend of history and modern comfort at Castelmar Hotel.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CPE

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 1547 reviews
Cleanliness: 7.85
Service: 9.25
Location: 9.35
Room Quality: 7.85
Amenities: 8.35
Value for Money: 7.85
Food and Beverage: 7.85
Overall Experience: 8.85
S
Santorelli couple it
6
Una bellissima struttura che deve essere rinnovata e molto migliorare la attenzione al cliente
Pros:

La posizione , la struttura storica con il patio interno.

Cons:

La nostra camera dava sulla piscina tramite una porta finestra di legno che occorreva tenere chiusa.Ha poca luce, il bagno non è arieggiato e il piatto doccia trattiene la acqua. La colazione è modesta.

2026-07-18 via Nuitee
E
Eduardo solo_traveller mx
10
Pros:

La ubicación insuperable al igual que la relación precio calidad, muy buen desayuno, muy limpio y cómodo

Cons:

Me toco habitación que la ventana da hacia la calle agradecería le pusieran unas cortinas para que no entre luz

2026-07-18 via Nuitee
B
Barbara solo_traveller be
10
Pros:

Zeer goede ligging! Prachtige kamers qua sfeer. Leuk zwembad.

Cons:

De bedden zijn heel krap en niet goed voor mensen met een slechte rug.

2026-07-13 via Nuitee
M
María De La Luz solo_traveller mx
9
2026-07-12 via Nuitee
M
María De La Luz solo_traveller mx
9
Pros:

Ubicación

Cons:

Todo bien

2026-07-11 via Nuitee
H
HALGRAVES extended_group mx
9
Hotel típico en el centro de la ciudad, con excelente ubicación y atención de su personal
Pros:

Excelente ubicación.

Cons:

Nada

2026-07-07 via Nuitee
C
Christa solo_traveller gt
8
Hotel tranquilo con toque personal y atención personalizada
Pros:

El personal muy amable y atento. Lugar muy tranquilo (bueno para descansar). Buena relación precio - servicio y buen desayuno.

Cons:

Siendo un edificio histórico, con muchos elementos originales, valdrá la pena contar su historia, reparar y renovar algunos detalles y acabados en las habitaciones; poner más en valor los muebles de madera.

2026-07-06 via Nuitee
B
Barbara solo_traveller mx
7
2026-07-04 via Nuitee
N
Niz solo_traveller ar
10
Pros:

Muy buena Ubicación, a una cuadra de la peatonal calle 59 y a dos de la Plaza Independecia.

Cons:

Nada

2026-07-02 via Nuitee
N
Norma Citlalli extended_group mx
8
Muy a gusto
Pros:

Rodeado de naturaleza y muy cerca de la zona arqueológica de Chichén Itza. Muy lindo el lugar, lo recomiendo

Cons:

Las camas un poco incómodas

2026-06-25 via Nuitee
M
Miguel solo_traveller mx
7
2026-06-22 via Nuitee
K
Karri solo_traveller mx
10
2026-06-18 via Nuitee
A
Ana Gabriela solo_traveller fi
10
Un excelente lugar para descansar
Pros:

Todo me gustó, la arquitectura del lugar, la decoración, el trato del personal, la comida, la locación.

Cons:

Que me tuve que ir.

2026-06-18 via Nuitee
M
Maria Del Carmen solo_traveller mx
10
Pros:

La amabilidad de sunpersonal y la ubicacion

Cons:

Todo perfecto

2026-06-18 via Nuitee
V
vazquez martin solo_traveller es
9
Bonito
Pros:

Un sitio bonito y aunque era antiguo tenía comodidades como aire acondicionado

2026-06-10 via Nuitee
H
Horacio family_with_children us
8
2026-06-08 via Nuitee
M
Magnus couple de
9
Ein einfaches Stadthotel mit allem, was man benötigt, sehr guter Lage
Pros:

Zentrale Lage, koloniales Ambiente und angenehmes Personal

Cons:

Es es wäre schön, wenn die Zimmer über einen Wasserkocher verfügen würden

2026-06-02 via Nuitee
A
ALAIN family_with_children fr
9
Superbe hôtel situé dans une belle et ancienne demeure coloniale
2026-05-31 via Nuitee
M
María De La Luz solo_traveller mx
7
Adoro este hotel
Pros:

La ubicación en el año me hospede 4 veces

Cons:

Que cuando no hay gringos no ponen la mesa buffet para disfrutar el desayuno
A mí me encanta que lastima que no siempre está

2026-05-21 via Nuitee
M
Marco extended_group it
8
2026-05-19 via Nuitee