Hampton Inn & Suites Staten Island

Hotels
Hampton Inn
8.3 (1843 reviews)
1120 South Avenue , Staten Island , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Spacious and comfortable rooms
Friendly and helpful staff
Good breakfast options
Cons:
Lack of cleanliness in rooms
Issues with available amenities
Surprises with charges

Categories

Cleanliness
6.38
Some reviews mention unkempt rooms and lack of proper cleaning.
Service
9.35
Many reviews note the staff as being friendly and helpful.
Location
8.89
Location is mentioned positively with easy access.
Room Quality
8.34
Rooms were described as spacious and comfortable.
Amenities
8.87
Generous facilities provided and good breakfast included.
Value for Money
7.83
Some complaints about pricing and value perceived.
Food and Beverage
8.38
Breakfast positively reviewed, though some availability issues mentioned.
Overall Experience
8.35
Overall positive experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:56

Property Description

Modern Amenities
This Staten Island hotel boasts free Wi-Fi, 32-inch LCD TVs, and a gym, ensuring guests stay connected and active during their visit.

Convenient Services
Hampton Inn & Suites offers a business center, laundry facilities, and local area shuttle transportation, providing guests with all the conveniences they need for a seamless stay.

Prime Location
Situated near major attractions like the Staten Island Zoo and the Statue of Liberty, and with easy access to transportation hubs, guests can explore the best of Staten Island while enjoying a comfortable stay at Hampton Inn & Suites.

Book your stay now at Hampton Inn & Suites Staten Island for a perfect blend of convenience and comfort!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EWR

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.3
Based on 1843 reviews
Cleanliness: 6.38
Service: 9.35
Location: 8.89
Room Quality: 8.34
Amenities: 8.87
Value for Money: 7.83
Food and Beverage: 8.38
Overall Experience: 8.35
Y
Yanhui couple us
7
2026-08-29 via Nuitee
V
Victor solo_traveller es
5
Un poco decepcionante
Pros:

Buen desayuno, parking gratuito

Cons:

Nos cobraron una fianza que no constaba en la reserva y tardaron varios dias en devolverla.
No nos limpiaron la habitacion, ni hicieron las cams, ni cambiaron toallas entre la primera y la segunda noche.
El gimnasio estaba bastante sucio y no disponia de toallas limpias.

2026-08-28 via Nuitee
Z
Zhenyu couple us
10
2026-08-27 via Nuitee
F
Franklin Lorenzo family_with_children co
10
2026-08-26 via Nuitee
A
Agnieszka solo_traveller pl
10
2026-08-25 via Nuitee
M
Manoj solo_traveller us
10
2026-08-25 via Nuitee
M
Mariana family_with_children us
10
2026-08-24 via Nuitee
N
Nitza solo_traveller us
8
2026-08-23 via Nuitee
T
Tamás family_with_children hu
8
2026-08-23 via Nuitee
J
Jane extended_group nz
5
2026-08-21 via Nuitee
L
Lisa solo_traveller us
10
Pros:

The location and the Continental breakfast included during my stay.

Cons:

I pretty much had no complaints about my stay this time, although I didn't like the extra charge for room insurance in case of any damages. It was refundable, but I'm not sure that they remembered to credit my account after I had to check out, and go back home.

2026-08-20 via Nuitee
T
Theopoulos solo_traveller ca
10
Excellent stay
Pros:

Breakfast was phenomenal.
Rooms were spacious, clean and comfortable.

Cons:

Long drive to get to the ferry

2026-08-19 via Nuitee
K
Kayla solo_traveller us
10
Pros:

Everything was great

Cons:

N/A

2026-08-19 via Nuitee
D
Decross family_with_children us
10
Pros:

Clean and comfortable. Every facilities available.
Breakfast was good

2026-08-17 via Nuitee
M
Maya family_with_children ca
8
2026-08-17 via Nuitee
M
Murielle solo_traveller ca
10
2026-08-16 via Nuitee
A
Andrew extended_group us
9
The staff were incredible,knowledgeable, very friendly
Pros:

Breakfast was ok , best item was the waffle

Cons:

Egg omelette was dry

2026-08-15 via Nuitee
O
olga solo_traveller us
4
Cons:

When I went up to my room, I discovered that the bed linens had not been changed after the previous guests checked out. The housekeeper had simply made the beds and that was it. There was hair on the sheets and pillows of both beds. The beds did not smell like freshly washed linens, and the sheets were wrinkled and clearly looked as though they had been used the previous night.

The mirrors, faucets, bathroom, and toilet had not been cleaned either. It felt like the room had only been given the appearance of being cleaned.

I had to go down to the front desk and ask to change rooms. The second room was somewhat cleaner, but there was still hair on the bed linens. At that point, I no longer had the energy to ask for another room, so I simply asked them to bring me clean sheets. I changed the bedding myself because that was the only way I could be sure I was sleeping on clean linens.

I believe management should pay much more attention to the housekeeping and room-cleaning standards. There was also such a thick layer of ice buildup in the refrigerator that it clearly needs to be defrosted.

The bathroom doors and mirrors had not been properly cleaned either. When I looked in the mirror, I could see splashes left by previous guests, and it was obvious that some of them were toothpaste splashes.

I am very particular about hygiene, and this hotel left me with a very unpleasant impression regarding cleanliness and the level of care provided to guests.

2026-08-15 via Nuitee
J
Jacqueline solo_traveller us
7
2026-08-14 via Nuitee
N
Nan couple us
7
2026-08-13 via Nuitee