Hampton Inn & Suites Staten Island

Hotels
•
Hampton Inn
8.3 (1640 reviews)
1120 South Avenue , Staten Island , US
+1 718-477-1600

listing image 1
Show all photos
Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly, attentive staff (multiple mentions)
Good/phenomenal continental breakfast
Clean and spacious rooms reported by many guests
Convenient location for some (close to Manhattan / parking)
Free parking
Cons:
Inconsistent housekeeping (rooms not cleaned daily)
Some rooms are dated or poorly maintained (peeling wallpaper, old furniture)
Amenities issues: no pool as advertised, gym dirty, fridge problems, bugs
Extra/unclear charges (deposit / refundable room insurance) and booking issues
Occasional maintenance issues (poor water pressure, dry omelette, limited breakfast rotation)

Categories

Cleanliness
7.6
Mixed reports: many guests called rooms 'clean' and praised lobby/room cleanliness, but several reviews note missed daily housekeeping, dirty gym, bugs, and at least one very poorly maintained room (peeling wallpaper, worn headboard).
Service
10
Consistently strong positive sentiment: multiple guests praised staff by name, described staff as courteous, kind, knowledgeable and 'fantastic' with several mentions of outstanding/very pleasant service and helpful check-in.
Location
8
Mixed but generally favorable: some guests appreciated proximity to Manhattan or convenience for ferry access/parking, while others noted the property is secluded or a long drive to the ferry.
Room Quality
7.5
Mixed room quality: some guests found rooms spacious, comfortable and well appointed, while others reported dated or worn rooms (old furniture, peeling wallpaper) and occasional maintenance issues (water pressure).
Amenities
7.4
Mixed-to-negative mentions: free parking noted positively, but several complaints about gym cleanliness, lack of towels, fridge not cooling, bugs and false advertising of a pool lowered sentiment for amenities.
Value for Money
7
Negative-to-mixed: complaints about unexpected deposits/room insurance charges, a cancelled booking forcing rebooking at higher cost, and concerns about whether refunds were processed reduced perceived value.
Food and Beverage
9.1
Generally strong: many guests praised the continental/breakfast spread (some called it phenomenal), waffles highlighted as a best item; a few noted repetitive rotation and one dry omelette, but overall breakfast sentiment is positive.
Overall Experience
9.8
Overall positive impression: numerous 'would stay again', 'everything was great', and strongly positive service and breakfast experiences drive a high overall rating despite some isolated issues with rooms/amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:19

Property Description

Modern Amenities
This Staten Island hotel boasts free Wi-Fi, 32-inch LCD TVs, and a gym, ensuring guests stay connected and active during their visit.

Convenient Services
Hampton Inn & Suites offers a business center, laundry facilities, and local area shuttle transportation, providing guests with all the conveniences they need for a seamless stay.

Prime Location
Situated near major attractions like the Staten Island Zoo and the Statue of Liberty, and with easy access to transportation hubs, guests can explore the best of Staten Island while enjoying a comfortable stay at Hampton Inn & Suites.

Book your stay now at Hampton Inn & Suites Staten Island for a perfect blend of convenience and comfort!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EWR

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.3
Based on 1640 reviews
Cleanliness: 7.6
Service: 10
Location: 8
Room Quality: 7.5
Amenities: 7.4
Value for Money: 7
Food and Beverage: 9.1
Overall Experience: 9.8
P
perera • family_with_children • it
8
Pros:

Buona pero, il menu uguale per tutti giorni

Cons:

Colazione sdesse cose e la pulizia le camere

2026-10-27 • via Nuitee
A
Agbanobi • couple • us
10
Outstanding Service
Pros:

Isabel check us in, she was courteous and very polite! Outstanding service Always 👏 👌 👍 🙌 😀

Cons:

Right now! Everything looks ok 👍

2026-10-27 • via Nuitee
J
Jakub • extended_group • sk
8
2026-10-26 • via Nuitee
S
Silko • extended_group • de
7
Pros:

Eine günstige Möglichkeit um in der Nähe von Manhattan zu übernachten. Ruhig. Durchschnittlich sauber. Ok.

Cons:

Teilweise abgewohntes, altes Mobiliar.

2026-10-24 • via Nuitee
W
William • couple • us
10
Pros:

We arrived late staff was very pleasant, took care of us made sure that we had a place to eat.

2026-10-21 • via Nuitee
I
Israel • family_with_children • us
9
Wonderfully
Pros:

Everything

Cons:

Nothings

2026-10-20 • via Nuitee
J
Junaid Ahmed • family_with_children • sa
5
Will not come again
Pros:

My booking was cancelled, had to rebook at higher price

Cons:

Staff experience was not good. Breakfast need to have better options

2026-10-20 • via Nuitee
S
Srinivas • solo_traveller • us
5
2026-10-19 • via Nuitee
H
Hisashi • solo_traveller • us
8
2026-10-18 • via Nuitee
R
Roberto • couple • us
10
2026-10-16 • via Nuitee
B
Bhatt • couple • ca
10
Pros:

Excellent atmosphere and worth staying.Would recommend everyone to stay here..

2026-10-15 • via Nuitee
P
Paul • solo_traveller • us
6
Pros:

Clean

Cons:

Terrible water pressure

2026-10-15 • via Nuitee
J
john • solo_traveller • us
9
I am gld I found a convenient place to stay close to my
Pros:

Did not have breakfast. The coffee was good.

2026-10-08 • via Nuitee
T
Talant • solo_traveller • kg
10
2026-10-08 • via Nuitee
A
Aura • extended_group • us
9
Very nice
Pros:

Location

Cons:

They didn’t clean the room everyday

2026-10-08 • via Nuitee
F
Flowers • solo_traveller • us
10
2026-10-08 • via Nuitee
D
Dmytro • extended_group • ua
6
як що терба переночувати одну ніч, то ок
Pros:

Звичайний готель на одну ніч

Cons:

завтраки жахливі
кондиціонер пагано працював

2026-10-08 • via Nuitee
F
Flowers • solo_traveller • us
8
2026-10-08 • via Nuitee
J
Joan • couple • us
10
2026-10-07 • via Nuitee
A
Ali • family_with_children • kw
10
2026-09-19 • via Nuitee