Park Plaza County Hall London

Hotels
•
Park Plaza Hotels & Resorts
9 (16405 reviews)
1 Addington Street , London , gb
+44 333 400 6116

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Good breakfast
Cons:
Cleanliness issues
Inconsistency in service
Room assignment problems

Categories

Cleanliness
6.89
Reported issues with cleanliness and maintenance in the bathroom.
Service
9.36
Mixed sentiments about the customer service with some negative experiences, but also mentions of helpful staff.
Location
9.9
Great location as noted in multiple reviews.
Room Quality
8.85
Rooms were generally nice but some guests reported poor experiences with room assignments.
Amenities
9.38
Amenities like breakfast and the hotel's bar were positively mentioned.
Value for Money
8.84
Some comments on price but generally seen as acceptable.
Food and Beverage
8.89
Food service was mentioned positively, but no detailed opinions on food quality.
Overall Experience
9.86
Positive overall experiences reported despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 12:58

Property Description

Modern Family-Friendly Hotel on London's South Bank

Convenient Location: Located minutes away from iconic landmarks like the London Eye, Big Ben, and the London Aquarium.

Comfortable Accommodation: Spacious rooms with Smart TVs, work desks, and some with microwaves. Enjoy free Wi-Fi and 24-hour room service, with some rooms offering stunning views of the London Eye.

Wellness and Dining: Indulge in Mediterranean cuisine at Atrio Restaurant & Bar, and start your day with a full English breakfast. Relax at the gym's sauna, steam room, and treatments.

Ready to experience the best of London? Book your stay at Park Plaza County Hall London now!

Important information:

The credit card holder must be present upon arrival along with the card used to make the booking. The hotel does not accept third party credit card payments. Guests are required to show photo ID and the credit card used upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please note that different terms and conditions and policies, which may include pre-paid deposits, will apply to group bookings of more than 9 rooms. The property will contact the guest following their reservation.

Please inform the property in advance if you plan to bring a dog. A surcharge of GBP 25 per dog, per day applies.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Location

Property Video

Guest Reviews

9
Based on 16405 reviews
Cleanliness: 6.89
Service: 9.36
Location: 9.9
Room Quality: 8.85
Amenities: 9.38
Value for Money: 8.84
Food and Beverage: 8.89
Overall Experience: 9.86
L
Lucy1317AN • NONE
10
Perfect stay
Pros:

Amazing hotel in a great location. Friendly, helpful staff. Would absolutely stay here again. Thank you!

2026-08-29 • via Tripadvisor
A
Amanda • couple • gb
10
2026-08-29 • via Nuitee
S
Sathie • extended_group • gb
10
2026-08-29 • via Nuitee
R
Roberuto • solo_traveller • es
4
Pros:

Ubicación inmejorable

Cons:

La ventana da a la estación de tren, que no apaga las luces durante la noche, y al no tener persiana entraba luz

2026-08-29 • via Nuitee
S
Subhiya • solo_traveller • il
10
2026-08-29 • via Nuitee
L
Luis • family_with_children • es
8
Pros:

Ubicación y amplitud habitacion

Cons:

Sofá cama pequeño y terriblemente incómodo.

2026-08-29 • via Nuitee
J
Jesus • family_with_children • es
10
Bue hotel. Buena ubicación y personal muy atento.
Pros:

Ubicación. Era cómodo y personal muy amable

Cons:

Los ascensores. Por la mañana en el desayuno era realmente complicado hacer uso del ascensor

2026-08-29 • via Nuitee
S
Stephanie • solo_traveller • ch
9
2026-08-29 • via Nuitee
A
Abdulmohaimen • family_with_children • be
10
We had a wonderful stay! The hotel was beautiful and very clean, the rooms were comfortable, and the staff were friendly
2026-08-29 • via Nuitee
D
Dominique • solo_traveller • fr
9
Pros:

Hôtel très propre. Personnel accueillant. Très bon emplacement.

Cons:

Problème de robineterie un peu bruyante.

2026-08-29 • via Nuitee
Σεπετη • family_with_children • gr
10
Ξεχωριστές διακοπές!
Pros:

Όλα υπέροχα!

Cons:

Τσεκάρετε την πόρτα της ντουλάπας στο δωμάτιο 525. Θέλει μια μικρή επισκευή καθώς οι μεντεσέδες έχουν χαλαρώσει και ένας έχει ήδη ξεβιδωθεί!

2026-08-29 • via Nuitee
V
Vishal • family_with_children • au
9
Great location, friendly and helpful staff.
Pros:

Close to major attractions.

Cons:

N/a

2026-08-29 • via Nuitee
S
Subhiya • solo_traveller • il
9
2026-08-29 • via Nuitee
P
PAUL • couple • gb
10
2026-08-29 • via Nuitee
R
Roisin • solo_traveller • gb
10
Pros:

Everything was incredible

Cons:

Nothing

2026-08-29 • via Nuitee
M
Michael • couple • at
8
2026-08-29 • via Nuitee
G
Giada • family_with_children • it
8
Comodo, pulito e bello
Pros:

Posizione molto comoda e stanza (familiare) spaziosa e ben attrezzata. Il personale è gentile e disponibile e hanno attenzioni particolari molto gradite per i bambini

Cons:

Dichiaratamente non vengono rifatte le stanze quotidianamente ma sarebbe opportuno perlomeno svuotare/cambiare il sacchetto del cestino del bagno una volta al giorno. Soprattutto in una camera familiare, o comunque se ci sono bambini piccoli (che quindi hanno il pannolino). In una stanza da 4 per 3 notti c’era una sola bustina di caffè, che non è mai stata rimpiazzata dopo l’uso.

2026-08-29 • via Nuitee
V
Valevirzi • solo_traveller • it
10
Pros:

Tutto ,tranne un piccione bloccato sul balconcino tutta la settimana. Non si poteva aprire la porta per aiutarlo a volare via e ci siamo intristiti. Il personale dell'hotel si è impegnato a intervenire dall'esterno. Spero lo abbiano fatto.

2026-08-28 • via Nuitee
C
Catherine • extended_group • gb
8
Excellent all round
Pros:

The property was centrally based for all we wanted to see. It was welcoming and clean with very good facilities in the rooms.

Cons:

One of the rooms looked a bit tired and battered. But very clean and well resourced

2026-08-28 • via Nuitee
S
Stacie • solo_traveller • us
10
Great location, clean, affordable
Pros:

It was very convenient walking to places, or catching a bus or train. It was clean and comfortable, and the sofa bed was separated by the bathroom, giving two separate sleeping areas.

Cons:

It was great.

2026-08-28 • via Nuitee