Empire Riverside Hotel

Hotels
8.6 (5004 reviews)
Bernhard-Nocht-Str. 97 , Hamburg , DE
+49 40 311190

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Cons:
Room temperature issues
High prices for certain amenities

Categories

Cleanliness
8.35
The hotel was described as very clean, but some reviews hint at minor issues like dusty items.
Service
9.05
The staff was consistently noted for being friendly and helpful throughout the stay.
Location
9.05
The hotel is well-located with great views and easy access to attractions.
Room Quality
8.05
Some rooms are described as outdated and with issues like temperature control.
Amenities
8.55
Amenities are appreciated, particularly the rooftop bar and wellness facilities.
Value for Money
8.45
Some guests feel the prices are high for services provided, particularly regarding room quality.
Food and Beverage
8.55
The breakfast was rated highly but could have more variety.
Overall Experience
8.75
Overall, guests reported a very positive experience despite some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:38

Property Description

Panoramic City Views and Luxurious Amenities

Experience breathtaking city views and luxurious amenities at Empire Riverside Hotel. With free Wi-Fi, a 200m² fitness and spa area, and rooms featuring floor-to-ceiling windows, your stay will be nothing short of extraordinary.

Riverstyle Fitness and Spa Area

Indulge in relaxation at the Riverstyle Fitness and Spa area, offering a Finnish sauna, Kneipp-therapy pool, and a tranquil relaxation area. Stay active at the well-equipped gym and rejuvenate your senses in this serene oasis.

Fine Dining and Top-floor Bar

Savor delectable German and international cuisine at the elegant Waterkant restaurant. Unwind with a drink at Bar 20up on the top floor, boasting stunning views, or enjoy a cozy evening by the fireplace at David’s bar.

Experience luxury and comfort at Empire Riverside Hotel - Book now for an unforgettable stay!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HAM

Location

Guest Reviews

8.6
Based on 5004 reviews
Cleanliness: 8.35
Service: 9.05
Location: 9.05
Room Quality: 8.05
Amenities: 8.55
Value for Money: 8.45
Food and Beverage: 8.55
Overall Experience: 8.75
L
Liz • solo_traveller • de
9
Pros:

Aussicht, Frühstück

2026-09-19 • via Nuitee
T
Tanja • couple • de
7
2026-09-19 • via Nuitee
R
Rebekka • couple • ch
8
2026-09-17 • via Nuitee
C
Christine • solo_traveller • de
8
Pros:

Die Lage und die Rooftop-Bar

Cons:

In den Zimmern durch das Möbelkonzept viele Kanten, die beim normalen Saugen wohl schlecht.

2026-09-17 • via Nuitee
K
Katja • couple • de
10
Immer wieder ein Erlebnis
Pros:

Die Lage

2026-09-16 • via Nuitee
K
Kathrin • couple • ch
8
Es waren gelungene Tage die wir in Hamburg verbrachten.
Pros:

Wir waren mit dem gebotenen sehr zufrieden.

Cons:

Wir haben nichts zu beanstanden.

2026-09-15 • via Nuitee
B
Bjoern • couple • jp
8
The Waterkant restaurant and the room-view makes this hotel a great deal.
Pros:

The room was huge with an amazing view, the food in the Waterkant Restaurant is outstanding. Excellent quality and taste.

Cons:

The Sky-Bar in the top floor used a dress code which we haven’t been informed about. So we could not enter even we‘ve been Guests in the hotel for 2 nights.

2026-09-15 • via Nuitee
H
Hajo • couple • de
10
2026-09-14 • via Nuitee
R
Riccardo • solo_traveller • de
9
2026-09-14 • via Nuitee
K
Kai • solo_traveller • de
8
2026-09-13 • via Nuitee
M
Michael • couple • de
6
Nie wieder.
Pros:

Die Lage und die Sauberkeit. Nette Mitarbeiter an der Rezeption.

Cons:

Völlig überteuert. Fast 300 EUR (291,60€) ohne Frühstück mit Blick auf den Hinterhof und 29€ für die Tiefgarage. Alle Möbel waren festgeschraubt wie in einem Gefängnis. Keine Bilder an den Wänden und kein Telefon im Zimmer. Für den defekten Safe musste man extra wieder an die Rezeption. Alle Schränke und Schubladen waren offen ohne Türen. Das war wirklich eine große Enttäuschung. Das sind normalerweise nur 2 Sterne. Wir waren schon oft in dem Hotel. Das war aber das letzte Mal.

2026-09-13 • via Nuitee
E
E.Agic • solo_traveller • de
10
2026-09-13 • via Nuitee
B
Benjamin-Simon • couple • de
9
2026-09-13 • via Nuitee
I
Ivan • couple • de
10
Pros:

Alles bestens, gern wieder

2026-09-12 • via Nuitee
J
Joachim • family_with_children • de
10
Pros:

Die Lage ist super.
Man ist quasi direkt am Hafen.
Aber ebenso gut direkt im Kiez.
Besser kann es nicht sein.

2026-09-12 • via Nuitee
P
Patrick • couple • at
10
2026-09-12 • via Nuitee
M
Manfred • solo_traveller • ch
7
Rundum gepasst, werde wiederkommen!
Pros:

Alles rundum den Erwartungen entsprechend!

Cons:

Alles ok.

2026-09-11 • via Nuitee
H
Heinz • solo_traveller • de
9
2026-09-10 • via Nuitee
H
Helga • solo_traveller • at
10
Pros:

Sehr gutes Service beim Empfang.
Wunderbares Frühstück, tolle Aussicht und perfekte Lage.Bar im 20. STOCK ein Erlebnis

2026-09-09 • via Nuitee
C
Christian • couple • de
10
Traumhafter Aufenthalt
2026-09-09 • via Nuitee