Courtyard by Marriott Cancun Airport

Hotels
•
Courtyard by Marriott
8.4 (2495 reviews)
Blvd Luis Donaldo Colosio Km 12.5 , Cancún , MX

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Comfortable room
Cons:
Poor breakfast options
Cleanliness issues

Categories

Cleanliness
7.86
Some complaints about musty odors and cheap linens.
Service
9.33
Generally friendly staff noted, but uneven treatment observed in some cases.
Location
8.87
Convenient location with a free airport shuttle.
Room Quality
8.32
Rooms are spacious and comfortable, though some signs of wear were noted.
Amenities
7.85
Limited amenities in the bathroom and no tea facilities.
Value for Money
8.81
Good value considering the convenience and quality of service.
Food and Beverage
7.36
Breakfast was generally disappointing with limited options.
Overall Experience
8.83
Pleasant stay overall despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:18

Property Description

Convenient Location
Located just 5 minutes from Cancun International Airport, Courtyard by Marriott Cancun offers a complimentary 24-hour airport shuttle service for guests' convenience. Situated close to major universities, city attractions, and downtown, the hotel provides easy access to all that Cancun has to offer.

Relaxing Amenities
Guests can unwind in the outdoor swimming pool, hot tubs, or the peaceful garden with hammocks. The 24-hour gym is perfect for fitness enthusiasts, while the free Wi-Fi and business center cater to those needing to stay connected and productive during their stay.

Beach Access
Make the most of your stay with the hotel's complimentary shuttle service to the beach club, allowing guests to enjoy the sun, sand, and sea without any hassle. Book your stay at Courtyard by Marriott Cancun for a relaxing and convenient experience.

Important information:

Guests should contact the hotel upon arrival at the airport to request the airport shuttle service. The service is available 24 hours.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CUN

Location

Guest Reviews

8.4
Based on 2495 reviews
Cleanliness: 7.86
Service: 9.33
Location: 8.87
Room Quality: 8.32
Amenities: 7.85
Value for Money: 8.81
Food and Beverage: 7.36
Overall Experience: 8.83
C
Chascoop • couple • us
10
Enjoyable Stay Near the Airport
Pros:

The location is very close to the airport and that was the primary reason we were in Cancun this trip. The shuttle service was reliable leaving about every 30 minutes. The rooms were comfortable and clean. The restaurant downstairs had a decent breakfast and it starts serving early enough so that you can eat and still make it to the airport. We found the regular menu has some very good dishes. It stays open until 10:30pm, I think, so we were able to get a bite after arriving later in the afternoon.

Cons:

Unfortunately, being American, we like our ice. The only ice machine we found still working was on the second floor. The others were broken or removed completely.

2026-10-29 • via Nuitee
A
Afeez • couple • ng
7
2026-10-28 • via Nuitee
J
Julie • couple • fr
9
2026-10-27 • via Nuitee
S
Samuel • couple • br
10
Estadia excelente
Pros:

Próximo ao aeroporto é muito bom atendimento principalmente no café

2026-10-27 • via Nuitee
V
Vin • family_with_children • mx
10
Pros:

No se porque los hoteles no cuentan con belboys o maleteros.

Cons:

Que no haya te en la habitación. En el restaurante me cobraron 150 pesos por dos sobres!. Ese detalle no me pareció.

2026-10-26 • via Nuitee
A
Alicia • family_with_children • mx
8
Pros:

Sin contratiempo para la reserva

Cons:

Falta la limpieza

2026-10-21 • via Nuitee
I
Isabel • couple • es
8
Como y practico, ideal para vuelos a horas complicadas
Pros:

El servicio de shuttle del aeropuerto. Muy cómodo y puntual, funciona las 24h y facilita mucho la operativa si viajas de madrugada

2026-10-20 • via Nuitee
H
Hazel • family_with_children • cr
10
Excelente
Pros:

El personal

2026-10-14 • via Nuitee
C
Chascoop • couple • us
10
Excellent Overnight Stay
Pros:

The staff was extremely friendly and helpful and facilities were clean and very nice. Easily made the stay worth the price. Very convenient to the airport and the shuttle ran regularly. The restaurant was excellent.

Cons:

Cannot think of anything we did not like.

2026-10-14 • via Nuitee
E
Elyssia • couple • gb
7
Good value for money!
Pros:

Great location for proximity to the airport and for excursions. The free shuttle was also good (although we did have to wait about 20 minutes). Some instructions on this before arriving would have been ideal. The room was large, clean and comfortable and the bathroom was bright and clean too!

Cons:

Restaurant felt very quiet, food was good but quite expensive so bear that in mind. Other than that, all good!

2026-10-09 • via Nuitee
O
Oleg • solo_traveller • us
10
2026-09-15 • via Nuitee
E
Edouard • family_with_children • fr
10
2026-09-12 • via Nuitee
S
Sarah • solo_traveller • th
8
2026-09-09 • via Nuitee
D
Dion • couple • us
10
2026-09-03 • via Nuitee
S
Salvador • couple • mx
8
BIen a secas
Pros:

Ubicación para viajar por avión muy buena y calidad en general de los servicios. Se nota que empieza a necesitar mantenimiento

Cons:

Se nota que empieza a necesitar mantenimiento

2026-09-03 • via Nuitee
J
Jorge • couple • cr
10
Buena ubicación y relación calidad/ precio
Pros:

Bien ubicado cerca del aeropuerto. Muy grande para un Courtyard. Buen restaurante

Cons:

Todo ok

2026-09-02 • via Nuitee
M
Monica • solo_traveller • ca
8
2026-09-01 • via Nuitee
M
Maribel • solo_traveller • mx
8
2026-08-29 • via Nuitee
K
Keshwar • extended_group • gy
7
Cons:

I was happy as it was just a 24 hour stay for me. Next time with a longer stay I would be able to assess better.

2026-08-27 • via Nuitee
S
Sarmiento • solo_traveller • co
10
2026-08-26 • via Nuitee