Courtyard by Marriott Cancun Airport

Hotels
•
Courtyard by Marriott
8.4 (2495 reviews)
Blvd Luis Donaldo Colosio Km 12.5 , Cancún , mx
+52 998 287 2200

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Comfortable room
Cons:
Poor breakfast options
Cleanliness issues

Categories

Cleanliness
7.86
Some complaints about musty odors and cheap linens.
Service
9.33
Generally friendly staff noted, but uneven treatment observed in some cases.
Location
8.87
Convenient location with a free airport shuttle.
Room Quality
8.32
Rooms are spacious and comfortable, though some signs of wear were noted.
Amenities
7.85
Limited amenities in the bathroom and no tea facilities.
Value for Money
8.81
Good value considering the convenience and quality of service.
Food and Beverage
7.36
Breakfast was generally disappointing with limited options.
Overall Experience
8.83
Pleasant stay overall despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:18

Property Description

Convenient Location
Located just 5 minutes from Cancun International Airport, Courtyard by Marriott Cancun offers a complimentary 24-hour airport shuttle service for guests' convenience. Situated close to major universities, city attractions, and downtown, the hotel provides easy access to all that Cancun has to offer.

Relaxing Amenities
Guests can unwind in the outdoor swimming pool, hot tubs, or the peaceful garden with hammocks. The 24-hour gym is perfect for fitness enthusiasts, while the free Wi-Fi and business center cater to those needing to stay connected and productive during their stay.

Beach Access
Make the most of your stay with the hotel's complimentary shuttle service to the beach club, allowing guests to enjoy the sun, sand, and sea without any hassle. Book your stay at Courtyard by Marriott Cancun for a relaxing and convenient experience.

Important information:

Guests should contact the hotel upon arrival at the airport to request the airport shuttle service. The service is available 24 hours.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CUN

Location

Guest Reviews

8.4
Based on 2495 reviews
Cleanliness: 7.86
Service: 9.33
Location: 8.87
Room Quality: 8.32
Amenities: 7.85
Value for Money: 8.81
Food and Beverage: 7.36
Overall Experience: 8.83
M
Maribel • solo_traveller • mx
8
2026-08-29 • via Nuitee
K
Keshwar • extended_group • gy
7
Cons:

I was happy as it was just a 24 hour stay for me. Next time with a longer stay I would be able to assess better.

2026-08-27 • via Nuitee
E
Edie E • family_with_children • us
10
Great location if you’re looking to stay near the airport. Great staff! Everyone was really friendly.
Pros:

Close to airport. Class class class

Cons:

Nothing.

2026-08-26 • via Nuitee
J
Juanita • family_with_children • us
10
Pros:

The breakfast was way better than the breakfasts in USA Marriotts. The quality. And the service staff at front desk, the pick up at airport, over the phone, and in the restaurant, were wonderful. The room was very comfortable and clean.

Cons:

I wish there was a transportation that dropped you off at other spots where you can walk around and see a little of the culture and food. Your location is amazing because it's by the airport, but there isn't much around there.There's other Marriotts I've stayed at, I think it wasb one in San Antonio. They drop you off somewhere and come back in like 2 hours, or leave every 2 hours. It's safer for the tourists visiting Cancun and this is most something I'm sharing. I loved my stay with you guys at Cancun ❤️

2026-08-26 • via Nuitee
S
Sarmiento • solo_traveller • co
10
2026-08-26 • via Nuitee
G
Gaudiomonti • solo_traveller • it
7
Hamburger del ristorante pessimo
Cons:

Il personale era frettoloso e poco disponibile e poco sorridente

2026-08-25 • via Nuitee
R
Rodriguez • solo_traveller • mx
9
Pros:

El trato del personal

2026-08-23 • via Nuitee
B
ball86 • solo_traveller • es
5
Pros:

Cercanía al aeropuerto

Cons:

Servicio muy frío

2026-08-19 • via Nuitee
F
Franck • family_with_children • fr
8
2026-08-16 • via Nuitee
M
michael • solo_traveller • us
10
Perfect stay!!
Pros:

We stay here the night before our flight home. Great price, convenient location, comfortable beds, and quiet. Shuttle runs every 20 minutes to the airport. Perfect !!

Cons:

Nothing !!

2026-08-15 • via Nuitee
S
Salvador • couple • mx
5
Solo porque esta cerca el Aerpuerto
Pros:

Traslado efectivo, instalaciones del hotel y calidad de la comida

Cons:

Trato al check-in (Rita) y lentitud del servicio del restaurante

2026-08-12 • via Nuitee
B
Blue • couple • gb
8
2026-08-10 • via Nuitee
A
Audrey • couple • us
9
Everything was great. Good staff. Easy check in and out.
Pros:

It was clean, staff was accommodating and kind. Even when they couldn’t speak English they tried to understand. Customer service was on point.

Cons:

Customer service was great.

2026-08-09 • via Nuitee
B
Begüm • extended_group • tr
4
Bir daha kalmayı tercih etmem
Pros:

Çalışanlar güleryüzlü ama pek ingilizce bilmiyorlar. Kahvaltı iyiydi

Cons:

Konaklama tarihinden önce defalarca mesaj attım, konaklama tamamlandıktan 1 hafta sonra geri dönğş yaptılar.

2026-08-08 • via Nuitee
A
Ashley • couple • us
9
2026-08-04 • via Nuitee
D
David • extended_group • us
6
Had to Stay here due to flight cancellation but will not likely to return due to outdated property
Pros:

Close to air port

Cons:

Lady at the front desk was pretty rude

2026-07-18 • via Nuitee
R
Reyes • solo_traveller • us
10
2026-07-16 • via Nuitee
A
Angeles • couple • us
10
2026-07-13 • via Nuitee
V
Vanessa • family_with_children • pr
8
2026-07-09 • via Nuitee
M
Marco • solo_traveller • ch
9
2026-07-08 • via Nuitee