Fairfield Inn & Suites by Marriott Chesapeake Suffolk

Hotels
•
Fairfield Inn
8 (557 reviews)
2122 Jolliff Road , Chesapeake , us
+1 757-966-2727

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and comfortable rooms
Cons:
Cleanliness issues
Broken amenities

Categories

Cleanliness
7.71
The bathtub had rust and mold, and there were cleanliness concerns raised in multiple reviews.
Service
9.18
The staff was consistently described as friendly and helpful.
Location
8.72
Convenient location mentioned positively in several reviews.
Room Quality
8.17
Some rooms were comfortable, but issues like broken fixtures and maintenance needs were noted.
Amenities
7.2
Amenities received criticism, including broken pool and limited ADA compliance.
Value for Money
7.66
Several reviews indicated disappointment with the overall value considering the issues encountered.
Food and Beverage
7.21
The breakfast selection and quality were mentioned as subpar.
Overall Experience
8.18
Mixed feelings expressed; positive notes about staff and comfort overall, but considerable issues were highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 06:15

Property Description

Modern Amenities and Comfortable Rooms
The Fairfield Inn & Suites by Marriott Chesapeake Suffolk offers completely furnished rooms with microwaves and refrigerators, ensuring a comfortable stay for all guests. Stay connected with free Wi-Fi and unwind in the hot tub after a day of exploring the nearby attractions.

Convenient Location for Exploration
Situated in Chesapeake, Virginia, this hotel is a short drive away from popular destinations like Virginia Beach and Chesapeake Bay. With shopping centers, museums, restaurants, and art galleries in close proximity, guests can easily immerse themselves in the local culture.

Delicious Continental Breakfast
Start your day right with a complimentary continental breakfast featuring hot coffee, tea, fresh fruit, and pastries. Perfect fuel for a day of sightseeing or business meetings.

Book now at the Fairfield Inn & Suites by Marriott Chesapeake Suffolk for a memorable and convenient stay in Virginia!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORF

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8
Based on 557 reviews
Cleanliness: 7.71
Service: 9.18
Location: 8.72
Room Quality: 8.17
Amenities: 7.2
Value for Money: 7.66
Food and Beverage: 7.21
Overall Experience: 8.18
G
G9998HJheatherw • Family • Odenton, Maryland
2
Bad experience and bad manager
Pros:

Hi, we didn't have a great experience. We reached out to the manager, and it's been even worse. The room was tiny (compared to our cousin's down the hall), the dresser drawer didn't stay closed so we kept banging into it, the TV didn't work, the shower had visible stains and mold, but we were going to let that slide. We were only there for a few days. The last night, there was a HUGE bug by the ceiling. The night shift agent, moved our room, took pictures, and said she would let the manager know and we would be compensated at checkout. We were not compensated, we were charged in full, and was told management wouldn't be back until a few days later and they would notify the manager on her return. Not sure if anything happened on their end with communication but we followed up a few days later, was told management was still out and to call a few days later. We called again. I was getting emails to do a survey but I delayed in hopes of getting this resolved. After a week of no response from the manager, I do the survey and guess what, 2.5 seconds later, she responded. Amazing. She said she needed to investigate the claims and would contact us after the investigation. Well we went on vacation and 2-3 weeks later, surprise no response. I emailed her again the other day so clearly customer service is not a priority. My in-laws stayed at the Courtyard by Marriott Suffolk Chesapeake. They didn't seem to have any issues. I would not recommend this hotel. Very disappointed. I am a travel agent and will be telling all of my clients to stay clear. I understand things happen but where is the accountability and the responsibility to address concerns when things happen.

2026-07-16 • via Tripadvisor
M
Marty • couple • us
10
Pros:

Breakfast was good. Location was excellent.

Cons:

The breakfast links were dried out but the rest was good

2026-07-16 • via Nuitee
D
Deborah • family_with_children • us
8
2026-07-10 • via Nuitee
L
Lanice • couple • us
10
2026-07-04 • via Nuitee
M
Mary • couple • us
8
convenit
2026-07-04 • via Nuitee
A
Alice • couple • us
7
It was fine.
Pros:

Location was good and overall cleanliness.

I was unable to sleep in the bed the first night as there was a blood stain on the comforter and there was no maid to change it out.

Cons:

No maid on site during evening hours

2026-06-26 • via Nuitee
B
Brett Rodriquez • solo_traveller • us
10
2026-06-17 • via Nuitee
T
Tiffany • solo_traveller • us
6
2026-05-28 • via Nuitee
R
Roy • family_with_children • us
8
Pros:

Room was clean and breakfast was ok

Cons:

Hotel listing shows pool, pool was out of order...please repair

2026-05-21 • via Nuitee
K
Kristin • couple • us
1
I will never stay at another Marriott owned property again after this nightmare of a trip.
Pros:

Breakfast was the only good thing about this hotel

Cons:

This hotel was a nightmare that I can’t wake up from. I was charged almost $900 at checkin, for a stay I prepaid for. The comforter had holes in it. The shower leaked all over the bathroom floor. I was charged another $740 2 days after check out because of a “glitch” in their system.

2026-05-07 • via Nuitee
C
Cathy • couple • us
1
Disappointed with room and loud disruptive neighbors.
Cons:

Had a choice of a room with no tv channels or I could pick a room with a bathroom light broken. Told all rooms were booked. Next to us was loud, annoying women who carried on disrupting our sleep at 1:30 am.

2026-04-27 • via Nuitee
J
John • solo_traveller • us
10
2026-04-23 • via Nuitee
A
Adonia • solo_traveller • us
9
2026-04-23 • via Nuitee
J
Jasper • couple • us
10
Very good I will stay there again.
Pros:

The breakfast was very good.

Cons:

I didn't like any thing. I stay there to attend my brother in law funeral.

2026-04-15 • via Nuitee
J
Jatimil • family_with_children • us
10
Stay was wonderful! No complaints
2026-03-05 • via Nuitee
G
Genesis • couple • us
10
2026-03-02 • via Nuitee
C
Clifton • couple • us
7
Overall I’d come back. Compared to some other hotels in the area I may chose a different one.
Pros:

Location was great. Tucked away from traffic! Breakfast was good. The staff was excellent!!! Jamie was very helpful in accommodating me with the room change.

Cons:

Not that I didn’t like anything however there was an issue with the TV in my first room. I was changed to a different room and the temperature control was difficult to control.

2026-02-22 • via Nuitee
A
Aftab • extended_group • pk
10
2026-02-14 • via Nuitee
S
Suehaydee • couple • us
7
2026-02-11 • via Nuitee
A
Alante • couple • us
8
2026-01-26 • via Nuitee