The Ritz-Carlton, Guangzhou

Hotels
•
The Ritz-Carlton Company, L.L.C
9.8 (664 reviews)
3 Xing An Road, Pearl River New City , Guangzhou , CN
+86 20 3813 6688

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Cons:
Uncomfortable breakfast incident
Room readiness issue

Categories

Cleanliness
9.35
Housekeeping team was accommodating and professional, but there were concerns regarding room readiness.
Service
10
Service was excellent overall, with attentive staff and professional handling of requests.
Location
10
Location is good, very near Canton Tower.
Room Quality
9.85
Rooms are slightly dated but elegant in classic Ritz-Carlton style.
Amenities
10
Standard quality for this hotel tier.
Value for Money
9.85
Standard quality for this hotel tier.
Food and Beverage
9.35
Breakfast experience was disappointing due to an uncomfortable incident.
Overall Experience
10
Overall excellence overshadowed by a single disappointing experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:42

Property Description

Luxurious Accommodations with Stunning Views
Experience the height of luxury at The Ritz-Carlton, Guangzhou, where every room offers breathtaking views of the city or the Pearl River. Elegantly decorated rooms above the 20th floor provide a serene retreat with modern amenities like flat-screen TVs and marble bathrooms.

World-Class Dining and Entertainment
Indulge your palate at the hotel's 5 restaurants and bars, offering a fusion of Cantonese and Western cuisines. Don't miss the chance to dine at Lai Heen, the Michelin-starred Cantonese restaurant. After dinner, unwind at The Churchill Bar with live music and signature cocktails.

Relaxation and Wellness
Unwind and rejuvenate at The Ritz-Carlton Spa with a range of massage therapies and beauty treatments. Stay active at the 24-hour fitness center or pamper yourself at the Club Lounge for extra comfort. Whether you're here for leisure or business, this hotel in the heart of Guangzhou has it all.

Book now to experience the epitome of luxury at The Ritz-Carlton, Guangzhou.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CAN

Location

Property Video

Guest Reviews

9.8
Based on 664 reviews
Cleanliness: 9.35
Service: 10
Location: 10
Room Quality: 9.85
Amenities: 10
Value for Money: 9.85
Food and Beverage: 9.35
Overall Experience: 10
H
Haiyan • couple • hk
7
Pleasant stay but still hope for more immersive experience could be provided.
Pros:

Location

Cons:

A bit lack of the traditional Ritz Carlton hospitality -ladies and gentlemen serve ladies and gentlemen.

2026-09-19 • via Nuitee
L
Lachlan • couple • au
10
2026-09-18 • via Nuitee
H
Helen_lee999 • solo_traveller • kz
10
Pros:

Просторные номера в классическом стиле
Отличное расположение, чисто
Очень красивые виды реки и Кантонской башни
Отличные рестораны , очень вкусно

Cons:

Уже пора чинить вытяжные системы и менять покрытия , сильно пахнет уже даже не сыростью а грибами

2026-09-17 • via Nuitee
A
Anastasia • solo_traveller • ru
9
2026-09-16 • via Nuitee
I
Inove • couple • sg
9
2026-09-16 • via Nuitee
P
Peter • couple • au
10
Pros:

Brilliant service, from everyone including the housekeeping…

2026-09-13 • via Nuitee
K
Kim Le • solo_traveller • au
10
I will be back in 2027.
Pros:

Staffs have been amazing; they are so helpful and tentative to make sure your stay would be comfortable and memorable. This is our third times staying at this hotel.

Cons:

None,

2026-09-09 • via Nuitee
Z
Ziad • solo_traveller • ae
10
2026-09-02 • via Nuitee
J
Juan pablo • couple • id
10
2026-09-01 • via Nuitee
R
Ren • family_with_children • de
9
2026-08-29 • via Nuitee
R
Ruslan • couple • ru
9
2026-08-28 • via Nuitee
B
Bodour • family_with_children • kw
10
2026-08-27 • via Nuitee
L
Lina • couple • br
10
Foi muito bom .
2026-08-26 • via Nuitee
R
Roman • family_with_children • ru
10
2026-08-25 • via Nuitee
A
Anastasia • couple • ge
7
Pros:

Очень доброжелательный персонал, хороший завтрак, отличные массажисты в spa, хорошая локация, рядом молл

Cons:

Отель «поживший», есть запах в номерах, достаточно скудный минибар (снеки не пополняли), косметику наполняют строго на несколько принятий душа - баночки почти пустые, не хватает, чтобы принять ванну с пеной) ни в одном ritz такого не замечала. В бассейн можно только в шапочке, ничего против не имею, но это неочень комфортно

2026-08-24 • via Nuitee
O
Olga • family_with_children • ru
10
2026-08-23 • via Nuitee
A
Adel • couple • sa
10
Pros:

We had a wonderful stay at The Ritz-Carlton Guangzhou. The hotel was beautiful, comfortable, and the service throughout our stay was excellent.

A special thank you to Angie, who truly made our experience even better. She was incredibly kind, attentive, and helpful, and made us feel very well taken care of. Her warm and professional service really stood out. And thanks for the amazing souvenir, it will be added to our coffee corner .

Thank you to Angie and the entire Ritz-Carlton team for making our stay so memorable. We would definitely love to return!

2026-08-23 • via Nuitee
Z
Zhannur • extended_group • kz
7
2026-08-22 • via Nuitee
L
Leila • couple • kz
10
2026-08-22 • via Nuitee
S
Sofia • family_with_children • kz
6
2026-08-22 • via Nuitee