The Ritz-Carlton, Guangzhou

Hotels
•
The Ritz-Carlton Company, L.L.C
9.8 (649 reviews)
3 Xing An Road, Pearl River New City , Guangzhou , cn
+86 20 3813 6688

listing image 1
Show all photos
Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Cons:
Uncomfortable breakfast incident
Room readiness issue

Categories

Cleanliness
9.35
Housekeeping team was accommodating and professional, but there were concerns regarding room readiness.
Service
10
Service was excellent overall, with attentive staff and professional handling of requests.
Location
10
Location is good, very near Canton Tower.
Room Quality
9.85
Rooms are slightly dated but elegant in classic Ritz-Carlton style.
Amenities
10
Standard quality for this hotel tier.
Value for Money
9.85
Standard quality for this hotel tier.
Food and Beverage
9.35
Breakfast experience was disappointing due to an uncomfortable incident.
Overall Experience
10
Overall excellence overshadowed by a single disappointing experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:42

Property Description

Luxurious Accommodations with Stunning Views
Experience the height of luxury at The Ritz-Carlton, Guangzhou, where every room offers breathtaking views of the city or the Pearl River. Elegantly decorated rooms above the 20th floor provide a serene retreat with modern amenities like flat-screen TVs and marble bathrooms.

World-Class Dining and Entertainment
Indulge your palate at the hotel's 5 restaurants and bars, offering a fusion of Cantonese and Western cuisines. Don't miss the chance to dine at Lai Heen, the Michelin-starred Cantonese restaurant. After dinner, unwind at The Churchill Bar with live music and signature cocktails.

Relaxation and Wellness
Unwind and rejuvenate at The Ritz-Carlton Spa with a range of massage therapies and beauty treatments. Stay active at the 24-hour fitness center or pamper yourself at the Club Lounge for extra comfort. Whether you're here for leisure or business, this hotel in the heart of Guangzhou has it all.

Book now to experience the epitome of luxury at The Ritz-Carlton, Guangzhou.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CAN

Location

Property Video

Guest Reviews

9.8
Based on 649 reviews
Cleanliness: 9.35
Service: 10
Location: 10
Room Quality: 9.85
Amenities: 10
Value for Money: 9.85
Food and Beverage: 9.35
Overall Experience: 10
S
Sofia • family_with_children • kz
6
2026-08-22 • via Nuitee
L
Leila • couple • kz
10
2026-08-22 • via Nuitee
Z
Zhannur • extended_group • kz
7
2026-08-22 • via Nuitee
G
Gaukhar • couple • kz
8
2026-08-21 • via Nuitee
Сероп • solo_traveller • kz
7
2026-08-19 • via Nuitee
A
Antonio • family_with_children • pt
10
2026-08-17 • via Nuitee
R
Richard • solo_traveller • in
8
2026-08-16 • via Nuitee
K
Kirill • family_with_children • ru
10
2026-08-15 • via Nuitee
S
Sarah • extended_group • sa
4
2026-08-14 • via Nuitee
M
Malik Shahab • couple • pk
9
2026-08-14 • via Nuitee
F
F6056YXcarlosp • Couples
10
A unique experience of confort and pleasure
Pros:

The Location of this amazing Hotel is perfect, you are in the business district with the metro a small walk away and the amazing Guangzhou New Television Tower fast around the corner.
The Atmosphere is like you can expect from a Hotel like Ritz-Carlton.
The rooms are exceptionally nice, comfortable and quiet, the bed is like a dream. But the most interesting was the toilet, because they have this intelligent toilet (a must try hehehe).
The Cleanliness is like the to the best standards for a hotel of this name. And the attendance of the rooms it to the highest quality with a very nice personal details to make your stay the most unique experience.
We tried the Buffett dinner the first night and it was perfect, it is a bit expensive but it is worth every single cent that you pay for it with a great selection of foods from all around the world. Also we were treated by the hotel for a small selection of cakes on the room before we went to bed. The Breakfast was sadly another experience because there was not enough breakfast tables and we end up in a tinny tiny table in the hall before the restaurant, but the quality of the breakfast was really good.
On the evening you can enjoy a wonderful cocktail on the Lobby bar with his amazing and friendly personal.
The only thing I would recommend the hotel to improve is the level of English of his personal. Sometimes we have struggled a bit to communicate, in the reception or other part of the hotel. But other than that the hotel is a unique experience that I can highly recommend.

2026-08-10 • via Tripadvisor
M
Michael • solo_traveller • tz
10
Excellent
Pros:

Size of the rooms, amenities and location

2026-08-10 • via Nuitee
D
Dykes • couple • gb
10
2026-08-10 • via Nuitee
B
Brian • solo_traveller • ie
6
Slightly overrated, great breakfast and pool area but rooms a little dated & had a musty smell.
Pros:

The breakfast was fantastic.
Spacious room
Quick room service
Outside swimming pool and gym staff, fantastic

Cons:

No air in the rooms, musky smell.
I like a little more relaxed, alot of staff standing around waiting or looking at you, if I paid interest in something, they were lovely but too much at times.

2026-08-10 • via Nuitee
A
Alnesf • couple • qa
10
2026-08-09 • via Nuitee
U
UMAR FAROOQ • solo_traveller • ae
9
it was an outstanding time spent there in the hotel, it is one of my memorable visits.
Pros:

location and room were exceptional well. i have gotten a really good experience.

Cons:

asper the size of hotel, the lobby was too small. and most often i come to lobby, i found either seat is full or reserve,

2026-08-08 • via Nuitee
T
Timur • couple • tr
1
2026-08-07 • via Nuitee
T
Tim • extended_group • de
9
2026-08-06 • via Nuitee
A
Apostolie • solo_traveller • ae
8
Pros:

Location is great

Cons:

Breakfast needs some improvement

2026-08-06 • via Nuitee
I
Ismatova • extended_group • ae
10
2026-08-06 • via Nuitee