Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Food quality concerns

Categories

Cleanliness
7.53
Several reviews mentioned inadequate room cleaning and issues with bathroom cleanliness.
Service
9
General sentiment indicates staff were friendly and helpful, with some minor issues noted.
Location
9.04
Consistent positive feedback about the hotel's location being convenient and central.
Room Quality
7.99
Comments about the comfort and cleanliness of the rooms, although some issues were noted.
Amenities
8.02
Mixed feedback on amenities with some noting limited choices but generally satisfactory.
Value for Money
8.48
Many found the hotel to be a good deal for the price, despite some food quality concerns.
Food and Beverage
7.03
Several reviews criticized the quality of food and breakfast service.
Overall Experience
8.5
Overall positive experiences shared, with some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 00:32

Property Description

Modern 4-Star Hotel in Vienna

Luxurious Rooms with Stunning Views
The Novotel Wien City offers spacious, air-conditioned rooms with modern amenities such as flat-screen TVs, minibars, and tea/coffee facilities. Enjoy breathtaking views of the Ringstraße Boulevard from the comfort of your room.

Culinary Delights and Convenience
Indulge in Austrian and international cuisine at the hotel's modern restaurant, and start your day with a rich breakfast buffet served until late. Benefit from a 24-hour front desk and the convenience of private parking. Plus, enjoy the flexibility of a late Sunday check-out.

Prime Location with Easy Access
Located in the heart of Vienna, just 500 meters from St. Stephen’s Cathedral, the hotel is near Nestroyplatz and Schwedenplatz Underground Stations for quick access to major attractions. Explore the city with ease and visit the Prater amusement park nearby.

Book now to experience luxury and convenience at Novotel Wien City.

Important information:

The parking garage is in the immediate vicinity of the hotel. Please drive to the hotel first and pick up the ticket for the garage and the directions at the reception.

Guests who booked the room with the breakfast option can bring up to 2 children (15 or younger) to the breakfast buffet free of charge. In addition, 2 children aged 15 or under can stay in existing beds of the room with the parents or grandparents free of charge.

We accept up to 7 rooms as individual reservations, and for 8 or more rooms, we require a group contract.Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VIE

Location

Guest Reviews

8.2
Based on 7086 reviews
Cleanliness: 7.53
Service: 9
Location: 9.04
Room Quality: 7.99
Amenities: 8.02
Value for Money: 8.48
Food and Beverage: 7.03
Overall Experience: 8.5
M
Monica • solo_traveller • mx
10
Love it
Pros:

Just love it!

2026-09-19 • via Nuitee
H
Hüseyin Avni • family_with_children • tr
8
2026-09-18 • via Nuitee
A
Artur • solo_traveller • pl
8
Pros:

Lokalizacja, wyposażenie pokoi

Cons:

Zbyt mała obsługa w barze/restauracji - wieczorem zamówienie czegokolwiek było praktycznie niemożliwe.

2026-09-18 • via Nuitee
M
Mohamed • solo_traveller • ml
8
2026-09-18 • via Nuitee
A
Aline • couple • br
7
Estadia boa.
Pros:

Gostamos da localização, pois era pertinho de uma estação de metrô e tinha bastante comercios ao redor.

Cons:

Estava tudo ok.

2026-09-18 • via Nuitee
D
Daniela • family_with_children • ch
8
Alles in allem sehr gut
Pros:

Saubere Unterkunft an guter Lage

Cons:

Toilette im Zimmer, kleines kompaktes Kämmerchen

2026-09-16 • via Nuitee
M
MRIGEN • family_with_children • ae
3
Very uncomfortable stay
Pros:

Location is good.

Cons:

Congested room, not spacious / comfortable at all. No latch to lock bathroom and Toilet from inside.

2026-09-15 • via Nuitee
M
Maddalena • solo_traveller • it
9
2026-09-14 • via Nuitee
M
Michael • extended_group • se
7
2026-09-14 • via Nuitee
M
Mirowski • couple • pl
9
2026-09-14 • via Nuitee
D
Denis • family_with_children • by
8
2026-09-14 • via Nuitee
M
Madeleine • solo_traveller • de
8
2026-09-14 • via Nuitee
J
Johan • solo_traveller • rs
8
2026-09-12 • via Nuitee
P
piotr • solo_traveller • pl
10
2026-09-11 • via Nuitee
E
Elif • extended_group • tr
10
2026-09-11 • via Nuitee
M
Miriam • solo_traveller • mt
8
2026-09-11 • via Nuitee
A
Alona • family_with_children • ua
2
Равнодушие к гостям
Pros:

Классная локация, приятные ребята на ресепшене, вкусный завтрак

Cons:

Отношение к клиентам на низком уровне. Я забыла зарядное устройство от айфона и сразу написала в отель. Так как я буду снова ехать через пару дней через Вену - я бы хотела забрать свое устройство.
Но, к сожалению, отель больше не отвечает и игнорирует мои сообщения. Для меня это важный фактор - отсутствие клиентоориентированности. Со многим я могу мириться, но не с равнодушием к своим гостям. Хотела бы возвращаться в отель и дальше, но с таким отношением не буду. Поэтому низкая оценка.
Чистота тоже не уровень 4 звезд, кстати.

2026-09-11 • via Nuitee
H
Halime • solo_traveller • tr
2
2026-09-11 • via Nuitee
S
Sanja • solo_traveller • rs
2
2026-09-10 • via Nuitee
C
CHRYSOULA • family_with_children • gr
9
2026-09-10 • via Nuitee