Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Food quality concerns

Categories

Cleanliness
7.53
Several reviews mentioned inadequate room cleaning and issues with bathroom cleanliness.
Service
9
General sentiment indicates staff were friendly and helpful, with some minor issues noted.
Location
9.04
Consistent positive feedback about the hotel's location being convenient and central.
Room Quality
7.99
Comments about the comfort and cleanliness of the rooms, although some issues were noted.
Amenities
8.02
Mixed feedback on amenities with some noting limited choices but generally satisfactory.
Value for Money
8.48
Many found the hotel to be a good deal for the price, despite some food quality concerns.
Food and Beverage
7.03
Several reviews criticized the quality of food and breakfast service.
Overall Experience
8.5
Overall positive experiences shared, with some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 00:32

Property Description

Modern 4-Star Hotel in Vienna

Luxurious Rooms with Stunning Views
The Novotel Wien City offers spacious, air-conditioned rooms with modern amenities such as flat-screen TVs, minibars, and tea/coffee facilities. Enjoy breathtaking views of the Ringstraße Boulevard from the comfort of your room.

Culinary Delights and Convenience
Indulge in Austrian and international cuisine at the hotel's modern restaurant, and start your day with a rich breakfast buffet served until late. Benefit from a 24-hour front desk and the convenience of private parking. Plus, enjoy the flexibility of a late Sunday check-out.

Prime Location with Easy Access
Located in the heart of Vienna, just 500 meters from St. Stephen’s Cathedral, the hotel is near Nestroyplatz and Schwedenplatz Underground Stations for quick access to major attractions. Explore the city with ease and visit the Prater amusement park nearby.

Book now to experience luxury and convenience at Novotel Wien City.

Important information:

The parking garage is in the immediate vicinity of the hotel. Please drive to the hotel first and pick up the ticket for the garage and the directions at the reception.

Guests who booked the room with the breakfast option can bring up to 2 children (15 or younger) to the breakfast buffet free of charge. In addition, 2 children aged 15 or under can stay in existing beds of the room with the parents or grandparents free of charge.

We accept up to 7 rooms as individual reservations, and for 8 or more rooms, we require a group contract.Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VIE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible at a location nearby (reservation is not possible) and costs EUR 28 per day.

Location

Guest Reviews

8.2
Based on 6896 reviews
Cleanliness: 7.53
Service: 9
Location: 9.04
Room Quality: 7.99
Amenities: 8.02
Value for Money: 8.48
Food and Beverage: 7.03
Overall Experience: 8.5
F
Fulya • family_with_children • tr
10
2026-07-18 • via Nuitee
A
Adel • family_with_children • sa
3
Pros:

Very good clean

Cons:

The service is bad and refuse to expect my request

2026-07-18 • via Nuitee
P
Panayiotis • family_with_children • cy
8
2026-07-18 • via Nuitee
C
Carlo • solo_traveller • gb
10
Great base to visit Vienna for pleasure or work
Pros:

Convenient location to explore the center of Vienna; great breakfast and staff; great that it has a gym; nice restaurants and cafes nearby.

Cons:

Gym is a bit under equipped for weights training

2026-07-17 • via Nuitee
K
Khalid • family_with_children • om
10
Pros:

فندق ممتاز ويستاهل الحجز ،،، موقعه جميل وراقي

2026-07-17 • via Nuitee
A
ABDULLAH RASHED • family_with_children • sa
10
راحه وهدوو
Pros:

موقع الفندق قريب من السنتر وسرعه تسجيل الدخول والخروج ولطف موظفين الاستقبال

Cons:

لا شي

2026-07-17 • via Nuitee
E
Erdem • family_with_children • tr
10
Pros:

Konım,oda temizliği,çalışanların yaklaşımı çok iyiydi.

2026-07-17 • via Nuitee
M
Malika • solo_traveller • tj
4
Pros:

Расположение и только.

Cons:

Уборку не проводили каждый день, а когда убирали ...не протирали пыль на столах итд...не обновляли чай, сахар, итд. Завтраки скудные и каждый день одно и тоже меню.

2026-07-17 • via Nuitee
W
WEN-CHIH • extended_group • tw
9
2026-07-16 • via Nuitee
M
Murad • family_with_children • az
9
A nice hotel with wonderful location and most importantly experience staff
Pros:

Nice venue , clean and wonderful staff

Cons:

Room size was too small

2026-07-16 • via Nuitee
A
Alaa • solo_traveller • il
4
2026-07-16 • via Nuitee
N
Nataliia • family_with_children • ua
8
Pros:

Вкусный завтрак
Чисто в номерах

Cons:

Номер для семьи маленький

2026-07-16 • via Nuitee
O
Oscar • family_with_children • it
10
2026-07-16 • via Nuitee
E
erdener • family_with_children • tr
10
2026-07-16 • via Nuitee
L
Luca • couple • it
1
2026-07-16 • via Nuitee
B
Berta • family_with_children • il
8
2026-07-16 • via Nuitee
G
Galit • family_with_children • il
10
אין מילים ! תודה על חופשה מושלמת
Pros:

מקום מרכזי קרוב להכל !

2026-07-15 • via Nuitee
D
Dustin • family_with_children • au
10
Great location, friendly staff
Pros:

Central convenient location, comfortable and clean room. Helpful and friendly staff.

Cons:

-

2026-07-14 • via Nuitee
U
Umran • family_with_children • tr
8
Kahvaltı sorun değil diyenlerin rahat edebileceği bir otel.
Pros:

Odalar gayet temiz,ihtiyacımız olan tüm malzemeler düşünülmüştü. Terlik,diş fırçası vs. Şehir merkezine mesafesi iyi sayılır ama sorun değil çünkü viyana da ulaşım ağı çok iyiydi.

Cons:

Kahvaltısı çok zayıftı bana göre,ufak bir dolapta tek tek dilimlenmiş 3,5 peynir vardı yanında bol bol sosis ve sucuk. Tabi ki büyün koku peynire sinmişti çok rahatsız etti,onun dışında bol bol hamur var. Domates,salatalık ,yeşillik vs yoktu.

2026-07-14 • via Nuitee
V
Vladimir Gront • solo_traveller • il
8
2026-07-14 • via Nuitee