Ibis Casablanca City Center

Hotels
ibis
7.9 (5273 reviews)
Angle Zaid Ou Hmad - Rue Sidi Belyout , Casablanca , ma

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Good breakfast
Cons:
Staff friendliness
Cleanliness issues

Categories

Cleanliness
6.73
Cleaning issues reported, with rooms being dirty upon arrival and lack of thorough cleaning.
Service
8.2
Mixed reviews about staff friendliness; some staff were helpful while others were not.
Location
9.24
Great location near Casa Port, making it convenient for travel.
Room Quality
7.19
Rooms are reported as small with a lack of basic amenities.
Amenities
7.72
Basic amenities were lacking; responses to requests for supplies were inadequate.
Value for Money
8.18
Good value for money in a great location, despite some shortcomings.
Food and Beverage
8.23
Breakfast options praised, though some reviews mentioned lack of variety.
Overall Experience
7.7
Overall decent experience with significant room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 19:51

Property Description

Convenient Location in the Heart of Casablanca

The Ibis Casablanca City Center is perfectly situated beside the Port of Casablanca, offering easy access to key attractions such as the old Medina, the majestic Hassan II Mosque, and the vibrant Corniche area.

Comfortable Rooms with Modern Amenities

Each room at the hotel is thoughtfully equipped with a desk, flat-screen TV, and a private bathroom with a refreshing shower, ensuring a comfortable stay for every guest.

Diverse Dining Options at Wok and Co

Indulge in a culinary journey at Wok and Co, the hotel's restaurant serving a delightful mix of Asian, Italian, and local dishes. Guests can even get creative and design their own recipe for a truly unique dining experience.

Experience the perfect blend of convenience, comfort, and culinary delights at Ibis Casablanca City Center. Book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CMN

Location

Guest Reviews

7.9
Based on 5273 reviews
Cleanliness: 6.73
Service: 8.2
Location: 9.24
Room Quality: 7.19
Amenities: 7.72
Value for Money: 8.18
Food and Beverage: 8.23
Overall Experience: 7.7
R
Rachida family_with_children fr
5
2026-08-15 via Nuitee
L
Lourdes couple us
10
Perfect location located in the heart of the city.
Pros:

The room was spacious and the location was perfect, its in the middle of the city where all are walking distance like Casa Port Train Station, medina for shopping, and bus terminals.

Cons:

none.

2026-08-15 via Nuitee
L
Lourdes couple us
10
Perfect choice of Ibis hotel in Casablanca. We like most was the spacious room.
Pros:

The room was beyond expectation, spacious! The location is walking distance to medina, bus terminal, and Casa Port train station.

Cons:

none.

2026-08-15 via Nuitee
H
Hayat extended_group ma
8
2026-08-15 via Nuitee
H
Hanane couple us
1
2026-08-14 via Nuitee
M
M.A extended_group nl
9
Top
Pros:

Goede locatie

Cons:

Was goed voor het verhouding!

2026-08-14 via Nuitee
M
Mimoun couple nl
8
2026-08-14 via Nuitee
R
RAMDANI solo_traveller ca
9
Très bon service et séjour. Je le recommande vivement aux voyageurs qui perdront le transport pour l’aéroport.
Pros:

La proximité de la ville et de la gare

Cons:

Rien à signaler

2026-08-14 via Nuitee
S
Sara couple it
8
Pros:

La posizione ottima davanti alla stazione, in una zona tranquilla, 20 minuti a piedi e arrivi alla moschea

2026-08-14 via Nuitee
A
Aisha solo_traveller ae
6
2026-08-14 via Nuitee
I
Izzri solo_traveller it
10
2026-08-14 via Nuitee
Z
Zied solo_traveller tn
7
2026-08-13 via Nuitee
S
Sara family_with_children ma
1
2026-08-13 via Nuitee
A
ASSOGBAVI solo_traveller tg
7
Pros:

Le petit déjeuner
La propreté de la chambre

2026-08-13 via Nuitee
A
Abdurrahman solo_traveller eg
7
مناسب
Pros:

طاقم الفندق كان متعاون جدا.

السعر مناسب بالنسبة لموقع الفندق.

الغرفة نظيفة ويتم تنظيفها وتغيير المناشف يوميا.

وجبات الغداء أحيانا ممكن كمية (حجم) الوجبة تكون قليلة.

Cons:

الحمام في الغرفة لا يوجد به شطاف داخلي أو خارجي. والحوض صغير والحنفية على الطرف فالوضوء مثلا هيكون صعب شوية. (كنت أتوضئ باستخدام الدوش لأنه أسهل)

الاسانسير أوقات الباب بتاعه مش بيرضى يقفل (بيقعد يفتح ويقفل).

التلفاز في الغرفة لا يوجد عليه غير القليل جدا من القنوات وأغلبها باللغة الفرنسية.

لكن عموما دي نقاط للتطوير ولا تمنع الإقامة في الفندق إذا كان سعره مناسب.

2026-08-13 via Nuitee
E
Elm solo_traveller be
3
Pros:

Goede ontbijt vriendelijk personeelvond het s´

Cons:

Spijtig dat er geen zaal is om sport te doen fitnis zaal niet

2026-08-13 via Nuitee
I
Iti couple gb
4
Extremely rude staff.
Pros:

Room was decent enough, and the location was, while not super centrally located, decent enough to walk from. For the price, it was ok.

Cons:

Staff member was very rude when we walked in. We arrived 1 hour before check-in, and he rudely told us "check in is at 2pm', and wouldn't store our bags for us. Weirdly enough, 20 mins later, he checked us in early.

This same person was speaking about my partner in Darija behind her back, thinking she couldn't understand. Very unprofessional - this person deserves to lose their job.

Also - if you are a non-married couple that includes a Moroccan, be weary. They have multiple responses to bookers on their hotel page saying that it's fine for non-married partners to stay together. However upon arrival, they said it wasn't and refused to acknowledge what was on their page.

It's their hotel and ultimately they can do what they want, however we booked it specifically for this reason - and in the end were forced to book another room.

The stay itself wasn't too bad, other than the bathroom sink flooding. I would have stayed there again due to the price, however after how we were treated, it's left a big stain on the reputation. I stay in a lot of their hotels around Europe for work, and never usually have bad experiences. Staff can make or break a hotel - in the case, break.

2026-08-13 via Nuitee
R
rouissi solo_traveller tn
5
Cons:

Le personnel à la réception

2026-08-13 via Nuitee
P
Penningtonnomad solo_traveller gb
8
2026-08-13 via Nuitee
M
Malika couple fr
8
2026-08-13 via Nuitee