SpringHill Suites Minneapolis-St. Paul Airport/Mall Of America

Hotels
•
SpringHill Suites
8.5 (976 reviews)
2870 Metro Drive , Bloomington , us
+1 952-854-0300

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Clean environment
Great location
Cons:
Pool size and temperature
WiFi issues
Minor cleanliness concerns

Categories

Cleanliness
7.64
Several reviews indicated issues with cleanliness, including unclean rooms and bathrooms.
Service
9.11
Staff received high praise, particularly Moe, who created a welcoming environment.
Location
9.15
Location was frequently highlighted as a key benefit, with easy access to restaurants and the airport.
Room Quality
8.1
Rooms were spacious and comfortable, though some reviews mentioned they were dated.
Amenities
8.13
The shuttle service and breakfast offerings were well-received, but issues with pool size were noted.
Value for Money
8.59
Guests reported good value for the price, especially with inclusions like breakfast and shuttle.
Food and Beverage
8.64
Breakfast was consistently praised, though some guests suggested more variety like waffle makers.
Overall Experience
8.61
Most reviews reflected a very positive overall satisfaction, despite minor critiques.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 01:03

Property Description

Convenient Location
Conveniently situated just 3.5 miles from Minneapolis-Saint Paul International Airport, our Bloomington hotel offers easy access to travelers with free airport shuttle services.

Modern Amenities
Enjoy the comfort of spacious studios equipped with 32-inch flat-screen TVs, free Wi-Fi, microwave, refrigerator, and a cozy seating area with a sofa bed for relaxation.

Leisure and Business Facilities
Indulge in our indoor pool, state-of-the-art gym, and business center during your stay. Start your day with a delicious breakfast buffet offering a variety of hot and cold items.

Experience the perfect blend of comfort and convenience at SpringHill Suites Minneapolis-St. Paul Airport/Mall Of America. Book your stay now!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that the pool is unavailable at this time due to repairs.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MSP

Location

Guest Reviews

8.5
Based on 976 reviews
Cleanliness: 7.64
Service: 9.11
Location: 9.15
Room Quality: 8.1
Amenities: 8.13
Value for Money: 8.59
Food and Beverage: 8.64
Overall Experience: 8.61
S
Shelley • family_with_children • ca
5
Great location, but breakfast wasn’t good. Staff were friendly.
Pros:

Room was spacious.

Cons:

Breakfast was bland, pullout couch mattress needs replacement.

2026-08-07 • via Nuitee
K
Keith • couple • us
10
It was the best hotel 🏨 stay I’ve ever been to
Pros:

The Location

Cons:

Nothing

2026-08-06 • via Nuitee
C
Cristina • family_with_children • us
10
Pros:

Breakfast was great.

Cons:

The parking on Friday night was limited. We had to park at the adjacent hotel because there were no available spots. This hotel allows airport parking which resulted in limited parking for hotel guests.

2026-08-05 • via Nuitee
E
Emily • family_with_children • us
5
2026-08-05 • via Nuitee
C
Catherine • family_with_children • us
5
Decent enough hotel all things considered.
Pros:

Breakfast was decent enough, though there were not any waffles for the waffle makers.

Cons:

Room was smaller than expected and people were loud.

2026-08-03 • via Nuitee
A
A4471LNmarkh • Family
2
Wont stay again.
Pros:

Lobby was dirty and trash cans over flowing even after this morning. Asked for shuttle they couldn’t help us and said to call at 11pm, called then was to busy to help. Called again and scheduled. Canceled and was not happy with this hotel

2026-08-01 • via Tripadvisor
M
Mayra • family_with_children • mx
10
Pros:

Perfecto

Cons:

Cobro del estacionamiento

2026-07-24 • via Nuitee
A
Ann • extended_group • us
6
Convenient hotel location for MSP airport.
Pros:

Convenient location to airport with free shuttle.

Cons:

Mold in tub and clogged drain.

2026-07-18 • via Nuitee
M
Ma. Michelle • extended_group • us
4
2026-07-15 • via Nuitee
A
Amber • family_with_children • us
9
Comfortable
Pros:

Our bed was comfortable and the room was clean.

Cons:

Everything was great no complaints

2026-07-12 • via Nuitee
G
GNRMatt • Couples • Lansdale, Pennsylvania
6
Good in general, but 2 glaring issues that should be fixed.
Pros:

We had two different 1-night stays at the property. The front desk agents we talked to were friendly. The room itself was clean and had a comfortable bed. The breakfast each morning was excellent.

However, there were 2 issues we found that people should be aware of. For both rooms we had, the lighting in it was extremely poor. This is due to both the brightness of the bulbs and the placement of them. It made certain sections of the room very dark, even when all of the lights were on. The second issue was parking. They sell "park and fly" options here. What this ends up doing is filling up their lot, so if you arrive late at night, you're lucky if there's even a spot available for your vehicle. We saw this both times we stayed here. They need to sell less of these "park and fly" options to ensure all of their guests have parking.

2026-07-09 • via Tripadvisor
A
Andreas • solo_traveller • us
10
2026-07-05 • via Nuitee
K
kathypO7935YL • Solo travel • Saint Louis, Missouri
6
Disappointed
Pros:

I chose this hotel because of its many positive reviews and because I’ve enjoyed staying at SpringHill Suites in other locations. Unfortunately, this stay was disappointing.

The front desk area was dark and dreary, and my room had the same dim, uninviting lighting. My biggest disappointment was the bed. The bedding and pillows appeared old and overused, and the thin mattress pad didn’t even cover the mattress completely. The bathroom towels were also very washed out.

The complimentary breakfast was disappointing and lacked quality.

The one bright spot was the airport shuttle, which was prompt and got me to the airport on time. Unfortunately, that wasn’t enough to make up for an otherwise disappointing stay.

2026-06-30 • via Tripadvisor
A
allisonkO848SK • Family
2
Poor GM customer service
Pros:

The hotel room experience and breakfast were great, but the hotel restaurant and bar were inoperable and the biggest problem we had was with the GM, Mariam Wright-Hall. She was extremely rude to our family and refused to schedule an airport shuttle for us so we had to pay out of pocket for an Uber to get to the airport for our flight. I am a loyal Marriott customer with many stays… almost always things are perfect and I have never done a negative review, but I feel this needed to be shared. The GM at this location needs some customer service training.

2026-06-19 • via Tripadvisor
L
Laura • family_with_children • us
6
Pros:

Room was a good size. efficient staff. Good location

Cons:

Loud, easy to hear hallway noise, toilet handle broken

2026-06-15 • via Nuitee
Y
Y5530WXkarenw • Solo travel
10
Moe checked me in super friendly super kind helped me with everything I needed
Pros:

Super easy check-in after a nearby hotel was incredibly rude . Moe got me all checked in and with a couple of bottles of water and his friendly personality took care of everything.

2026-06-10 • via Tripadvisor
G
Gena • family_with_children • us
9
2026-06-10 • via Nuitee
A
annette • family_with_children • us
9
2026-06-09 • via Nuitee
E
Ejani • solo_traveller • us
10
NA
Pros:

NA

Cons:

NA

2026-06-08 • via Nuitee
S
shayla • solo_traveller • ca
9
Pros:

A beautiful clean hotel.

Cons:

Our beds were definitely worn. They sank in the middle.

2026-06-04 • via Nuitee