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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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24-hour front desk
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Restaurant
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Room service
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Family rooms
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Garden
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Hiking
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Lift / Elevator
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Laundry
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Luggage storage
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Fishing
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Cycling
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Bar
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Fax/photocopying
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Golf course
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Meeting/banquet facilities
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Sauna
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Massage services
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Spa/wellness center
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Table tennis
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Currency exchange
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Non-smoking throughout
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Private parking
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Kid meals
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Electric vehicle charging station
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Vending machine - drinks
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Kid-friendly buffet
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Open-air bath
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Public Bath
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Shuttle service (free)
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Hot spring bath
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Wine/champagne
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Coffee Shop on site
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Shuttle service
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Staff adhere to local safety protocols
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Physical distancing rules followed
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Smoke alarms
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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24-hour security
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Security alarm
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Thermometers for guests provided by property
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Key card access
Review Highlights
Categories
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Property Description
Luxurious Lakefront Retreat
Breathtaking Views: Indulge in hot-spring baths overlooking Lake Ashinoko and gardens with stunning Mount Fuji vistas.
Pampering Amenities: Relax at Spa La Paix with a variety of massages and beauty treatments, or unwind in spacious rooms equipped with a minibar, flat-screen TV, and private bathtub.
Convenient Location: Enjoy free WiFi property-wide and a free shuttle bus to explore nearby attractions like Hakone Shrine and Owakudani Ravine.
Experience the epitome of relaxation and luxury at Prince Hakone Hotel Lake Ashinoko. Book your stay today and create unforgettable memories.
Free shuttle service from JR Odawara Station's West Exit is available with advance reservation.
Departure time: 11:45, 14:00 and 16:15.
The free shuttle is available from the hotel to JR Odawara Station at: 10:30, 13:00 and 15:15.
If you wish to use the shuttle service, please make your online reservation through the hotel's official website by 12:00 noon, two days prior to your departure date.
Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests. Guests who are heavily intoxicated are also not permitted.Guests must check in by 18:30 to eat dinner at this property. Guests checking in after this time may not be served dinner, and no refund will be given.
Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Property Policies
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Groups
When booking more than 4 rooms, different policies and additional supplements may apply.
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Pets
Pets are not allowed.
Location
Guest Reviews
The hotel is beautifully located on the shore of Lake Ashi and within walking distance of a Hakone-en lake ferry pier and the Hakone Komagatake ropeways. Very peaceful after our frenetic days in Kyoto, Osaka and Tokyo with immaculate gardens and very nice Onsen. A very nice hotel shop selling snacks, drinks and souvenirs. Beautiful views of surrounding nature although sadly it was cloudy the whole two days we were there, so we didn't see Mount Fuji (not their fault - a quite common during the rainy season). The ride on the ferry (not the Pirate Ship) was convenient and close by. We also enjoyed the main Hakone ropeway over the Sulphur pools
it's a 50 minute shuttle bus ride from the Hakone train station which you need to book in advance. This adds to the waiting around and time to get there. The two specialist restaurants were very expensive and there are no local restaurants outside the grounds to go to. The buffet for dinner and breakfast is much better but still expensive. The bar was very quiet and expensive but drinks from the in hotel store were good value.
Amamos a hospitalidade, a comida estava maravilhosa, atendia a todos os gostos, desde um menu japonês completo, até saladas, vários tipos de pães, frutas e opções com ovos.
O Onsen é uma experiência a parte, nunca tinha experimemtado, funcionária me explicou com bastante respeito e foi maravilhoso! Super recomendo o Hotel.
A localização é privilegiada, de frente para o Lago Ashi, do lado do ponto de ônibus que super usamos, além do fácil acesso com Táxi também.
Location was good. They had shuttles . Very convenient and had rooms were nice
Not much
Lovely Onsen, next to the lake and beautiful views
Restuarants are over priced, there is a hardsell to eat at the restuarants at time of checkin.
Fantastic location, onsen at site
Old property not maintained well, rooms had old furniture, stinky carpets, bathrooms need renovation
ホテルの重厚感がすばらしい
The location is immaculate
The service is commendable
The Front desk is absolutely fabulous and the help and service they provide makes the stay even more great
NADAMAN the Japanese is must try , not a set menu person so did not try the others
Only thing is the limitations of the area of no availability of dining options nearby but the Free Shuttle to MotoHakone that runs untill 7pm is a great help
Though there also you get an Italian & 7-11 which are open untill late and other places close by 5:30
The hotel is so great that if they arrange a good room service with options that cover all tastes one doesn’t need to move out only, 24 hours
There is also a bakery and some shops nearby that are there until 6
Overall this is a place you would love to come back to
The lakeside is picturesque and you just can’t get up once sitting and relaxing there , can see Mt Fuji very beautifully
The ropeway just opp the hotel is as good or sometimes better than the main one
Nothing more to be said , it’s a lovely place to say yes to
The place takes away the limitations of time Hakone has
Das Personal war sehr nett. Das Frühstück war lecker. Wir hatten einen Seeblick gebucht und konnten von unserem Balkon sogar den Fuji sehen
The location is exceptional, right on the lake and surrounded by a beautiful park. The hotel retains an ageless charm, blending timeless architecture with the serene beauty of its surroundings. We requested a room with a lake view, and it exceeded our expectations. The room was spacious, elegant, and very comfortable. The onsen experience was truly wonderful, allowing us to relax while being fully immersed in nature.
The buffet dinner was excellent with a large choice of food.
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