Hotel Palais Mailberger Hof

Hotels
9.1 (1370 reviews)
Annagasse 7 , Vienna , at

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Facilities for disabled guests
Sauna
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Excellent breakfast
Cons:
Cleanliness issues
Lack of certain amenities
Some service issues

Categories

Cleanliness
8.21
The reviews indicated some issues with cleanliness, particularly the mention of quick cleaning.
Service
9.67
Generally praised for being kind and helpful, though some negative experiences were noted.
Location
10
Repeatedly described as excellent and central, making it easy to access various attractions.
Room Quality
8.66
Some shortcomings mentioned such as lack of amenities like a refrigerator.
Amenities
7.7
Several reviews mentioned missing amenities such as a mini bar and issues with room facilities.
Value for Money
9.15
Considered relatively fair, though some felt insufficient value for the price regarding amenities.
Food and Beverage
9.71
The breakfast received high praise and was described as excellent.
Overall Experience
9.7
Most reviews conveyed a generally positive experience despite some setbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 00:25

Property Description

Historic Charm and Central Location
Step back in time at the 14th-century Hotel Palais Mailberger Hof, nestled in the heart of Vienna's bustling shopping district.

Elegant Rooms with Modern Comforts
Individually designed rooms offer a blend of baroque style and contemporary amenities, ensuring a comfortable stay for every guest.

Tranquil Courtyard and Free WiFi
Relax in the peaceful courtyard while enjoying breakfast or stay connected with complimentary WiFi throughout the hotel.

Experience Vienna's finest attractions and shopping just a stone's throw away from this family-run gem. Reserve your stay at Hotel Palais Mailberger Hof today!

Important information:

The entrance door is closed from 11 pm due to safety reasons, but guests can get in touch with the night porter via a bell.

Please note that smoking is not allowed throughout the entire hotel.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: VIE

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children up to and including 15 years old stay for € 20 per person per night when using an available extra bed.
    People 16 years old and over stay for € 30 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 1370 reviews
Cleanliness: 8.21
Service: 9.67
Location: 10
Room Quality: 8.66
Amenities: 7.7
Value for Money: 9.15
Food and Beverage: 9.71
Overall Experience: 9.7
Z
Ziqiong • couple • sg
8
2026-05-30 • via Nuitee
S
Shushanik • couple • am
10
2026-05-30 • via Nuitee
L
Louise • solo_traveller • dk
10
Pros:

Det lå fremragende tæt på alting og med restauranter i gaden

Cons:

Der måtte gerne have været et minikøleskab og en topmadras

2026-05-30 • via Nuitee
P
Philippe • couple • fr
10
Pros:

Hôtel très bien tenu vraiment dans le centre de Vienne près des salles de concert. Chambre spacieuse et très agréable. Personnel disponible et très sympathique. Vraiment très bien !

2026-05-30 • via Nuitee
S
Sonja • couple • au
7
2026-05-29 • via Nuitee
C
Cristiano • solo_traveller • br
10
2026-05-29 • via Nuitee
J
Jaakko • couple • fi
10
2026-05-28 • via Nuitee
A
Andrea • solo_traveller • fr
10
Pros:

L'emplacement est exceptionnel.

2026-05-28 • via Nuitee
E
EMRAH • solo_traveller • tr
10
Pros:

Çalışanlar inanılmaz ilgili ve güler yüzlüydü, konumu ve kahvaltısı muhteşemdi.

2026-05-27 • via Nuitee
T
Troebinger • solo_traveller • at
8
2026-05-27 • via Nuitee
M
Margarita • couple • am
10
Pros:

все

2026-05-26 • via Nuitee
J
Jerome • couple • fr
9
Superbe séjour, bel hôtel calme et confortable
Pros:

Emplacement ultra central sur une rue piétonne proche de l'opéra. Chambre très confortable, grande et très calme. Service efficace et souriant. Bar ouvert tard et petit déjeuner certes cher mais excellent. Une excellente adresse avec cour intérieure qui est une oasis de calme viennois.

Cons:

presque rien. Peut-être manque-t-il quelques accessoires de plus (table et fer à repasser) et quelques agrès de salle de bains pour suspendre serviettes et peignoirs. Mais c'est peu de choses.

2026-05-26 • via Nuitee
G
Gülen • solo_traveller • tr
8
Mükemmel bir konum ve tertemiz bir konaklama
Pros:

Kahvaltı almamıştım

Cons:

Mini bar olabilirdi!

2026-05-26 • via Nuitee
E
Eva Branstveit • couple • no
10
2026-05-25 • via Nuitee
M
Margherita • couple • it
9
2026-05-25 • via Nuitee
C
Cláudia • couple • pt
7
2026-05-24 • via Nuitee
J
Jill • couple • us
10
2026-05-24 • via Nuitee
L
Limor • couple • il
8
מלון פשוט אבל בקלאס, מיקום מדהים תמורה מעולה למחיר
2026-05-23 • via Nuitee
O
Odysseas • couple • gr
8
Pros:

Πολύ καλή αισθητική και εξυπηρετικό προσωπικό

2026-05-23 • via Nuitee
L
LIM • extended_group • sg
8
Overall very happy with it
Pros:

Excellent service , bed comfortable and clean.. excellent location near all shopping area , short walk to both train station , Karl’s platz and Stephen platz

Cons:

If only they could provide more water :-)

2026-05-23 • via Nuitee