Hotel Palais Mailberger Hof

Hotels
9.1 (1481 reviews)
Annagasse 7 , Vienna , at
+43 1 2080340

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Fitness center
24-hour front desk
Heating
Pets allowed
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Excellent breakfast
Cons:
Cleanliness issues
Lack of certain amenities
Some service issues

Categories

Cleanliness
8.21
The reviews indicated some issues with cleanliness, particularly the mention of quick cleaning.
Service
9.67
Generally praised for being kind and helpful, though some negative experiences were noted.
Location
10
Repeatedly described as excellent and central, making it easy to access various attractions.
Room Quality
8.66
Some shortcomings mentioned such as lack of amenities like a refrigerator.
Amenities
7.7
Several reviews mentioned missing amenities such as a mini bar and issues with room facilities.
Value for Money
9.15
Considered relatively fair, though some felt insufficient value for the price regarding amenities.
Food and Beverage
9.71
The breakfast received high praise and was described as excellent.
Overall Experience
9.7
Most reviews conveyed a generally positive experience despite some setbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 00:25

Property Description

Historic Charm and Central Location
Step back in time at the 14th-century Hotel Palais Mailberger Hof, nestled in the heart of Vienna's bustling shopping district.

Elegant Rooms with Modern Comforts
Individually designed rooms offer a blend of baroque style and contemporary amenities, ensuring a comfortable stay for every guest.

Tranquil Courtyard and Free WiFi
Relax in the peaceful courtyard while enjoying breakfast or stay connected with complimentary WiFi throughout the hotel.

Experience Vienna's finest attractions and shopping just a stone's throw away from this family-run gem. Reserve your stay at Hotel Palais Mailberger Hof today!

Important information:

The entrance door is closed from 11 pm due to safety reasons, but guests can get in touch with the night porter via a bell.

Please note that smoking is not allowed throughout the entire hotel.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: VIE

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children up to and including 15 years old stay for € 20 per person per night when using an available extra bed.
    People 16 years old and over stay for € 30 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 1481 reviews
Cleanliness: 8.21
Service: 9.67
Location: 10
Room Quality: 8.66
Amenities: 7.7
Value for Money: 9.15
Food and Beverage: 9.71
Overall Experience: 9.7
T
Titouan • couple • fr
9
2026-07-25 • via Nuitee
K
Karczewski • couple • gb
10
2026-07-25 • via Nuitee
J
Juraj • couple • sk
10
2026-07-25 • via Nuitee
L
Leif • family_with_children • dk
9
2026-07-24 • via Nuitee
L
Lydia • solo_traveller • us
9
2026-07-23 • via Nuitee
H
Hayley • couple • gb
10
Excellent hotel and location!
Pros:

Excellent location, stylish interiors, relaxed, quiet atmosphere, spacious rooms.

Cons:

The only thing that I would add to the room would be a fridge.

2026-07-23 • via Nuitee
E
emma • couple • se
9
2026-07-23 • via Nuitee
T
Tatiana • couple • it
9
2026-07-23 • via Nuitee
M
Muriel • solo_traveller • fr
10
2026-07-23 • via Nuitee
A
Ackermann • couple • ch
8
Exzellent gut
Pros:

Hatte alles gut gepasst 😊

Cons:

Die Lift Türe

2026-07-22 • via Nuitee
A
Alessandra • solo_traveller • it
10
Staff e hotel fantastici
Pros:

Tutto fantastico ma il top è lo staff!

Cons:

Nulla

2026-07-22 • via Nuitee
J
Jade • couple • fr
9
Localisation idéale, service de grande qualité
Pros:

La décoration, les équipements, le service et la propreté

Cons:

Le vélo elliptique dans la salle attenante au sauna… une vraie fournaise!

2026-07-22 • via Nuitee
K
Karin • family_with_children • ae
10
2026-07-22 • via Nuitee
A
Annie • solo_traveller • fr
10
2026-07-22 • via Nuitee
L
Laura • solo_traveller • gb
10
Utterly perfect
Pros:

I can’t praise this hotel highly enough! It is beautiful, comfortable, quiet, well-located, and the staff are an absolute delight. Thank you for giving me such a wonderful birthday solo trip!

Cons:

Nothing!

2026-07-21 • via Nuitee
M
Maria de Fátima • extended_group • br
10
Perfeito
Pros:

Tudo.

Cons:

Nada.

2026-07-21 • via Nuitee
N
Nadine • couple • ch
9
2026-07-20 • via Nuitee
M
Manuel • solo_traveller • at
9
Pros:

Das Frühstück ist unglaublich. Mit solch einer Perfektion und Liebe zum Detail. Die Lage ist A+ alles zu Fuß erreichbar. Schöner kann man in Wien nicht wohnen. Das Zimmer war perfekt

Cons:

Manche Mitarbeiter haben untereinander gestritten und dies war recht unangenehm

2026-07-20 • via Nuitee
M
Milan • couple • us
9
2026-07-20 • via Nuitee
E
Eugene • couple • pl
10
2026-07-20 • via Nuitee