Hotel Palais Mailberger Hof

Hotels
9.1 (1431 reviews)
Annagasse 7 , Vienna , at

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Fitness center
24-hour front desk
Heating
Pets allowed
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Excellent breakfast
Cons:
Cleanliness issues
Lack of certain amenities
Some service issues

Categories

Cleanliness
8.21
The reviews indicated some issues with cleanliness, particularly the mention of quick cleaning.
Service
9.67
Generally praised for being kind and helpful, though some negative experiences were noted.
Location
10
Repeatedly described as excellent and central, making it easy to access various attractions.
Room Quality
8.66
Some shortcomings mentioned such as lack of amenities like a refrigerator.
Amenities
7.7
Several reviews mentioned missing amenities such as a mini bar and issues with room facilities.
Value for Money
9.15
Considered relatively fair, though some felt insufficient value for the price regarding amenities.
Food and Beverage
9.71
The breakfast received high praise and was described as excellent.
Overall Experience
9.7
Most reviews conveyed a generally positive experience despite some setbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 00:25

Property Description

Historic Charm and Central Location
Step back in time at the 14th-century Hotel Palais Mailberger Hof, nestled in the heart of Vienna's bustling shopping district.

Elegant Rooms with Modern Comforts
Individually designed rooms offer a blend of baroque style and contemporary amenities, ensuring a comfortable stay for every guest.

Tranquil Courtyard and Free WiFi
Relax in the peaceful courtyard while enjoying breakfast or stay connected with complimentary WiFi throughout the hotel.

Experience Vienna's finest attractions and shopping just a stone's throw away from this family-run gem. Reserve your stay at Hotel Palais Mailberger Hof today!

Important information:

The entrance door is closed from 11 pm due to safety reasons, but guests can get in touch with the night porter via a bell.

Please note that smoking is not allowed throughout the entire hotel.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: VIE

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children up to and including 15 years old stay for € 20 per person per night when using an available extra bed.
    People 16 years old and over stay for € 30 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 1431 reviews
Cleanliness: 8.21
Service: 9.67
Location: 10
Room Quality: 8.66
Amenities: 7.7
Value for Money: 9.15
Food and Beverage: 9.71
Overall Experience: 9.7
O
Olivier • couple • ch
10
2026-06-20 • via Nuitee
E
Elke • solo_traveller • de
10
Pros:

Wir wurden an der Rezeption sehr feundlich begrüßt und jeder Wunsch wurde vom Personal erfüllt. Das Frühstück war sehr gut, Buffet und A la carte mit Speisekarte ....super lecker. Das Servicepersonal war super freundlich. Das Zentrum ist nur wenige Meter entfernt. Die Sauna kann zu jederzeit genutzt werden.
Das Hotel kann man nur empfehlen. 👍

2026-06-20 • via Nuitee
R
rüzgar • couple • tr
8
Memnun kaldım
Pros:

Temizlik gayet iyiydi, emeklerine sağlık.
Konumu harika .
Yatak ve yastık gayet rahattı.
Banyo şampuanlarının organik olması gayet güzeldi.
Genel olarak otelden çok memnun kaldım.

Cons:

1)Tuvalet masası eklenmeli (cilt kremlerini sürmek ve makyaj yapmak için)
2) Duşkabin kapısından su dışarı çıkıp banyoyu ıslatıyor.
3)Sabah 8 de oda kapısı kapanma sesleri uyandırıyor idi.Ses izalasyonu yapılmalı ya da kapılar yumuşak kapanacak şekilde ayarlanmalı.
4)Tuvalet kağıdı kalitesi yükseltilirse iyi olur.

2026-06-20 • via Nuitee
Özge • couple • tr
10
2026-06-20 • via Nuitee
S
Steven Novek • solo_traveller • it
8
2026-06-19 • via Nuitee
G
Gil • solo_traveller • il
9
2026-06-19 • via Nuitee
A
Achour • couple • sa
10
Fabuleux
Pros:

Très charmant hôtel ,L’amabilité et l’accueil du personnel,le point fort c’est l’emplacement le calme en plein centre ,on peut tout faire à pied, excellent petit déjeuner dans un cadre agréable.

Cons:

Rien

2026-06-18 • via Nuitee
M
Martine • extended_group • fr
10
Petit déjeuner excellent. Literie très confortable. Personnel impeccable
Pros:

Le confort, la propreté, l’accueil

Cons:

Tout très bien

2026-06-18 • via Nuitee
M
Masha • couple • il
10
2026-06-18 • via Nuitee
M
Marco • couple • at
9
Pros:

Tolle Lage, sehr freundliches Personal.

Cons:

Zimmer eher hellhörig-man hört alles vom Gang ins Zimmer.

2026-06-18 • via Nuitee
Z
Ziga • couple • ae
7
Pros:

Location

Cons:

Size

2026-06-18 • via Nuitee
A
ANDRESA • solo_traveller • br
8
2026-06-17 • via Nuitee
F
Franz • couple • at
8
Guter Tip für einen Kurzaufenthalt im Zentrum!
Pros:

Lage;
Personal

Cons:

Nasse Sessel im Innenhof/ nach Regen!
Freigegeben zur Benutzung ohne Hinweis auf Nässe der Polster!

2026-06-17 • via Nuitee
J
Juliane • couple • at
8
2026-06-17 • via Nuitee
M
Maria • solo_traveller • pt
8
Pros:

Os funcionarios muito simpaticos e localização fantástica.

Cons:

O quarto muito confortável, muita limpeza mas pequeno

2026-06-17 • via Nuitee
R
Romil • couple • gb
10
2026-06-17 • via Nuitee
H
Helmut • solo_traveller • de
8
2026-06-14 • via Nuitee
P
Prof. Dr. Beate • couple • de
9
Cons:

Minibar/Kühlschrank hat gefehlt.

2026-06-12 • via Nuitee
W
Wolfgang • solo_traveller • at
4
2026-06-12 • via Nuitee
V
Viktoria • couple • ua
10
2026-06-12 • via Nuitee