Hotel Palais Mailberger Hof

Hotels
9.1 (1630 reviews)
Annagasse 7 , Vienna , AT
+43 1 2080340

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Fitness center
24-hour front desk
Heating
Pets allowed
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Excellent breakfast
Cons:
Cleanliness issues
Lack of certain amenities
Some service issues

Categories

Cleanliness
8.21
The reviews indicated some issues with cleanliness, particularly the mention of quick cleaning.
Service
9.67
Generally praised for being kind and helpful, though some negative experiences were noted.
Location
10
Repeatedly described as excellent and central, making it easy to access various attractions.
Room Quality
8.66
Some shortcomings mentioned such as lack of amenities like a refrigerator.
Amenities
7.7
Several reviews mentioned missing amenities such as a mini bar and issues with room facilities.
Value for Money
9.15
Considered relatively fair, though some felt insufficient value for the price regarding amenities.
Food and Beverage
9.71
The breakfast received high praise and was described as excellent.
Overall Experience
9.7
Most reviews conveyed a generally positive experience despite some setbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 00:25

Property Description

Historic Charm and Central Location
Step back in time at the 14th-century Hotel Palais Mailberger Hof, nestled in the heart of Vienna's bustling shopping district.

Elegant Rooms with Modern Comforts
Individually designed rooms offer a blend of baroque style and contemporary amenities, ensuring a comfortable stay for every guest.

Tranquil Courtyard and Free WiFi
Relax in the peaceful courtyard while enjoying breakfast or stay connected with complimentary WiFi throughout the hotel.

Experience Vienna's finest attractions and shopping just a stone's throw away from this family-run gem. Reserve your stay at Hotel Palais Mailberger Hof today!

Important information:

The entrance door is closed from 11 pm due to safety reasons, but guests can get in touch with the night porter via a bell.

Please note that smoking is not allowed throughout the entire hotel.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VIE

Location

Guest Reviews

9.1
Based on 1630 reviews
Cleanliness: 8.21
Service: 9.67
Location: 10
Room Quality: 8.66
Amenities: 7.7
Value for Money: 9.15
Food and Beverage: 9.71
Overall Experience: 9.7
K
Kavita • couple • us
8
Pros:

The location is great, central yet quiet. Our room was cute and the breakfast was wonderful.

2026-10-30 • via Nuitee
S
Sidem • extended_group • tr
10
2026-10-30 • via Nuitee
R
Roland • family_with_children • at
10
2026-10-29 • via Nuitee
L
Lindsay • couple • gb
10
2026-10-28 • via Nuitee
M
Manuel • couple • de
9
2026-10-27 • via Nuitee
V
Victoria • solo_traveller • ae
9
2026-10-27 • via Nuitee
N
NTAKA • couple • gr
10
2026-10-27 • via Nuitee
L
Louise • couple • fr
10
Magnifique hôtel, emplacement parfait
Pros:

Incroyable hôtel, l'emplacement était absolument parfait, la déco est très sympa, nous reviendrons.

Cons:

RAS

2026-10-27 • via Nuitee
C
Caroline • couple • fr
10
2026-10-26 • via Nuitee
A
Alessandro • couple • gb
10
Amazing anniversary
Pros:

Extremely clean, room was really nice and staff at reception extremely helpful.

2026-10-26 • via Nuitee
S
Silvia • family_with_children • it
10
Pros:

L'albergo si trova in una posizione eccellente a pochi passi dalle vie centrali a dalle principale attrazioni. Nelle vicinanze ci sono molti ristoranti. La colazione ottima! Prodotti ottimi e piatti alla carte preparati al momento!

2026-10-26 • via Nuitee
V
Veronique • couple • fr
9
Parfait pour circuler à pied dans Vienne
Pros:

Son emplacement , son très bon petit déjeuner

Cons:

Accueil très distant … sauf le jeune homme de garde lors de notre départ très matinal !

2026-10-25 • via Nuitee
S
senol • couple • tr
10
Excellent experience at Mailberger Hotel”
Pros:

The hotel was excellent in every way, especially in terms of its location and high-quality service. I would highly recommend staying at this hotel.

2026-10-25 • via Nuitee
S
Sally • couple • ae
9
Great central location in a comfartable and secure hotel.
Pros:

Location, Friendly staff. Extremely tasteful and comfortable. Quirky layout and lift.very good conversion of old building.

Cons:

Bar open until midnight but have to go to reception to order a drink after a certain tome (not late). Breakfast good but not amazing for the level of hotel. Didn’t like being served eggs Benedict in a bowl instead of a plate. Very awkward to eat.

2026-10-25 • via Nuitee
S
Shizenn • couple • ua
10
Pros:

The mattress was comfortable, and we had two separate duvets. The bathroom was small but well designed. Everything was clean, and the location was very convenient, right in the city centre.

2026-10-24 • via Nuitee
S
Sultan • couple • ae
8
amazing location with world class service
Pros:

Location is superb at Music district. Opera and many concerts are within walking distance. Good breakfast and you get to choose extras from menu All inclusive. Extremely friendly staff and they care a lot. Also during breakfast staff are really good in service.

Cons:

some time people make loud noises late at night and I walk up. My wife slept without a problem. Also we asked for a special occasion arrangement of our anniversary; however hotel ignored our request.

2026-10-24 • via Nuitee
T
Tracy • family_with_children • gb
10
Lovely hotel
Pros:

Great location, comfortable room

Cons:

Lift very tiny, ok if just two people

2026-10-23 • via Nuitee
M
Meick • couple • de
9
2026-10-23 • via Nuitee
O
Oosthuysen • solo_traveller • za
10
2026-10-23 • via Nuitee
P
Patrycjusz • couple • pl
8
2026-10-22 • via Nuitee