Hotel Palais Mailberger Hof

Hotels
9.1 (1630 reviews)
Annagasse 7 , Vienna , at
+43 1 2080340

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Fitness center
24-hour front desk
Heating
Pets allowed
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Excellent breakfast
Cons:
Cleanliness issues
Lack of certain amenities
Some service issues

Categories

Cleanliness
8.21
The reviews indicated some issues with cleanliness, particularly the mention of quick cleaning.
Service
9.67
Generally praised for being kind and helpful, though some negative experiences were noted.
Location
10
Repeatedly described as excellent and central, making it easy to access various attractions.
Room Quality
8.66
Some shortcomings mentioned such as lack of amenities like a refrigerator.
Amenities
7.7
Several reviews mentioned missing amenities such as a mini bar and issues with room facilities.
Value for Money
9.15
Considered relatively fair, though some felt insufficient value for the price regarding amenities.
Food and Beverage
9.71
The breakfast received high praise and was described as excellent.
Overall Experience
9.7
Most reviews conveyed a generally positive experience despite some setbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 00:25

Property Description

Historic Charm and Central Location
Step back in time at the 14th-century Hotel Palais Mailberger Hof, nestled in the heart of Vienna's bustling shopping district.

Elegant Rooms with Modern Comforts
Individually designed rooms offer a blend of baroque style and contemporary amenities, ensuring a comfortable stay for every guest.

Tranquil Courtyard and Free WiFi
Relax in the peaceful courtyard while enjoying breakfast or stay connected with complimentary WiFi throughout the hotel.

Experience Vienna's finest attractions and shopping just a stone's throw away from this family-run gem. Reserve your stay at Hotel Palais Mailberger Hof today!

Important information:

The entrance door is closed from 11 pm due to safety reasons, but guests can get in touch with the night porter via a bell.

Please note that smoking is not allowed throughout the entire hotel.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VIE

Location

Guest Reviews

9.1
Based on 1630 reviews
Cleanliness: 8.21
Service: 9.67
Location: 10
Room Quality: 8.66
Amenities: 7.7
Value for Money: 9.15
Food and Beverage: 9.71
Overall Experience: 9.7
L
Leena • couple • fi
9
Pros:

Erinomainen sijainti hiljaisella sivukadulla, jossa ei ole edes autoliikennettä, mutta aivan nurkan takaa löytyy nähtävyydet ja iso ostoskatu. Hotelli on tunnelmallinen ja henkilökunta ystävällistä. Aamiaisella oli hyvin rauhallinen tunnelma musiikkeineen, vaikka tila oli melkein täynnä. Erityisesti tilattavat annokset oli maistuvia. Kaunis sisäpiha.

Cons:

Kuntosalilla on spa-lämpötila :)

2026-09-12 • via Nuitee
S
Sabrina • extended_group • gb
9
Very nice hotel close to the city centre
Pros:

Excellent location, very clean, well decorated, so close to the city centre. Staff were really helpful and nice.

2026-09-12 • via Nuitee
M
Margareta • couple • ro
9
2026-09-12 • via Nuitee
M
Marco • couple • at
9
2026-09-12 • via Nuitee
V
Vanessa • solo_traveller • lu
10
2026-09-11 • via Nuitee
A
Agija • couple • lv
10
2026-09-10 • via Nuitee
İrem • couple • tr
10
Fiyatını hak eder bir konumda.
Pros:

Çok merkezi bir lokasyonda, şehrin kalbinde bir konumda. Metroya ve bir çok turistik yere çok yakın.
Merkezde olmasına rağmen hiç gürültü yok odalarda. Çalışanlar çok güleryüzlü ve otel çok temiz. Viyana da ilk deneyimimiz için harika bir konumdaydı. Tekrar gelirsem yine burayı tercih ederim.

2026-09-10 • via Nuitee
C
Charles • couple • gb
10
Fantastic stay, excellent hotel
Pros:

The property is in a fantastic location, just on a side street off the main thoroughfare but still lovely and quiet. All the staff were very friendly and welcoming
Breakfast was delicious with lots of options and a freshly cooked range too
We had a fantastic time and would highly recommend this hotel

2026-09-10 • via Nuitee
C
Caroline • couple • gb
10
Pros:

Great breakfast

2026-09-09 • via Nuitee
M
Michael • couple • ch
8
2026-09-09 • via Nuitee
D
Dario • solo_traveller • za
10
Beautiful, quiet, relaxing hotel.
Pros:

The rooms are beautiful and super comfortable. The hotel is extremely central and close to everything.

Cons:

Nothing

2026-09-09 • via Nuitee
D
Dmitrijs • solo_traveller • lv
8
2026-09-08 • via Nuitee
Иралиева • solo_traveller • uz
10
2026-09-08 • via Nuitee
D
Daniele • couple • it
9
Nel cuore di Vienna
Pros:

La colazione davvero eccellente ed abbondante; la cucina soddisfa prontamente ogni richiesta del menù. La posizione dell'hotel è in pieno centro e la stanza era pulitissima.

Cons:

Bagno molto piccolo (la stanza non era una superior), tanto che aprendo la porta questa sbatteva sul wc. Il bagno potrebbe essere arricchito con mensole per poggiare oggetti

2026-09-08 • via Nuitee
L
L.A. • family_with_children • at
10
Pros:

Wonderful location , friendly staff, very clean rooms and thoughtful details that made our stay excellent.

2026-09-08 • via Nuitee
S
Schmauder • solo_traveller • de
10
R&M Wien 2026
Pros:

- Sehr freundliches und kompetentes Personal
- Lage ausgezeichnet
- Sehr gutes Frühstück
- gut ausgestattetes Zimmer

Cons:

- Parkplatzsituation

2026-09-08 • via Nuitee
L
Livia • couple • us
10
2026-09-07 • via Nuitee
J
James • couple • au
9
Very enjoyable in a really nice hotel in a great location
Pros:

Well-presented room, clean, spacious and ideal for our stay. Breakfast from a menu was great and food was delicious and staff were helpful and super polite.

Cons:

Maybe a small refrigerator in the room for drinks/milk would be my only suggestion

2026-09-07 • via Nuitee
C
Claudia • family_with_children • de
8
Pros:

Sehr gute Lage, sehr schöner alter Palais. FRÜHSTÜCK im Innenhofbereich top.

Cons:

Obere Dachzimmer sehr klein, wenig Abstellfläche, Flurbereich z.T verschönerbar ausserhalb der Zimmer

2026-09-07 • via Nuitee
M
Marco • couple • nl
10
2026-09-06 • via Nuitee