Crowne Plaza Al Khobar by IHG

Hotels
•
Crowne Plaza Hotels & Resorts
7.8 (1480 reviews)
King Abdullah Street , Al Khobar , SA
+966 13 814 8900

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Very helpful, polite and accommodating staff (multiple mentions, especially Ibrahim and reception)
Excellent central location near Flamingo Mall and other malls
Clean and quiet rooms reported by several guests
Good breakfast buffet with variety and fresh options
Welcoming management and attentive reception follow-up
Overall hospitable and professional service
Cons:
Parking availability and size are poor / insufficient
WiFi reportedly non-existent or unreliable
Old furniture and TV; connectivity issues with personal devices
Room allocation and extra-bed handling problems for groups
Occasional unwanted room cleaning entry reported
Recurring fire alarm disturbance reported after midnight

Categories

Cleanliness
8
Multiple mentions of cleanliness and a 'quite and clean' hotel; overall rooms reported clean by guests.
Service
9.5
Repeated strong praise for staff and management (especially Ibrahim and reception team), described as kind, professional, welcoming and accommodating.
Location
9
Frequently highlighted as an advantage: central location, next to Flamingo mall and other malls, convenient for errands and transport.
Room Quality
6.8
Mixed feedback: rooms are generally comfortable but some guests noted old furniture, an old TV and issues with sleeping capacity/extra beds.
Amenities
5.5
Notable negatives about amenities: WiFi reported as non-existent, parking poor/insufficient, and outdated TV/connectivity problems.
Value for Money
6.8
Mixed value perception: some enjoyed services and breakfast, but at least one guest reported poor handling of extra beds and felt the stay was 'not worth it.'
Food and Beverage
8.5
Breakfast buffet received positive comments for variety and freshness; some reviews list food among positives.
Overall Experience
8.3
Generally pleasant stays emphasized (warm staff, cleanliness, location), though occasional service and amenity issues tempered some experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:19

Property Description

Luxurious 5-Star Hotel near Al Rashed Shopping Mall

Spacious Rooms and Gourmet Dining
Indulge in spacious rooms equipped with satellite TV, a minibar, and tea/coffee maker. Enjoy dining at 3 in-house restaurants including a Moroccan restaurant and a live cooking station.

Full-Service Spa and Fitness Facilities
Relax and rejuvenate at the full-service spa with a pool on-site. Schedule various massage treatments and unwind in the sauna. Stay active at the well-equipped gyms for both ladies and men.

Panoramic Views and Executive Lounge Access
Admire panoramic views of Al Khobar from the Oasis Café. Some rooms offer access to the executive lounge for added luxury.

Experience luxury and comfort at Crown Plaza Al Khobar. Book your stay now for a memorable experience!

Important information:

Please note that the check-in time will be at 2:00 PM and check-out time will be at 12:00 PM.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DMM

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.8
Based on 1480 reviews
Cleanliness: 8
Service: 9.5
Location: 9
Room Quality: 6.8
Amenities: 5.5
Value for Money: 6.8
Food and Beverage: 8.5
Overall Experience: 8.3
A
AlQahtani • solo_traveller • kw
9
2026-11-04 • via Nuitee
A
Ateeqa • couple • qa
7
2026-11-02 • via Nuitee
A
Abdulaziz • couple • ye
1
لن اعيد التجربه
Pros:

مافي شي اعجبني

Cons:

السعر اعلى من الخدمات واغلب الخدمات غير متوفره

2026-11-02 • via Nuitee
M
Mohammad • couple • sa
7
Pros:

Smooth check in and staff and manager

Cons:

Breakfast ver less and pointless

2026-11-01 • via Nuitee
H
Hazel • family_with_children • sa
10
Excellent and amazing
Pros:

The staff are very awesome, polite and accommodating

Cons:

Only they clean our room but we did not ask them to clean , but the receptionist is very approachable to acknowledge the issue..

2026-10-31 • via Nuitee
S
Syed • extended_group • sa
8
Overall it was pleasant experience
Pros:

It was center of the city all locations were very near from the hotel

Cons:

I believe it needs a little ramp up since most of the furniture was old which doesn’t give a good look

2026-10-31 • via Nuitee
M
Muneer • solo_traveller • ae
10
2026-10-31 • via Nuitee
B
Bofaisal • family_with_children • qa
10
للقاصدين مول فلامنغو انصح فيه بقوة
Pros:

سبب اختياري للفندق موقعه بجانب مول فيلامنغو تقصدر تخلص امورك من غير تاكسي ولا سياره وايضا قريب من باقي المولات وجنبك محطة بترول و سعره وخدمات.

Cons:

يمكن المواقف اذا عندك سيارة كبيره

2026-10-31 • via Nuitee
M
Maryam • extended_group • qa
8
الف شكر
Pros:

التعامل

Cons:

ولا شي

2026-10-30 • via Nuitee
Z
Zmmaa • family_with_children • bh
9
Pros:

The front desk staff and the manager were extremely kind, welcoming, and helpful throughout our stay. The manager even took the time to call us to check on our experience and make sure everything was going well. We truly appreciated their kindness, professionalism, and excellent hospitality. They made us feel very welcome and well taken care of.

2026-10-29 • via Nuitee
بدر • solo_traveller • qa
8
اشكر الموظفين على حسن تعاملهم
Pros:

الموقع جيد جداً

Cons:

لايوجد

2026-10-28 • via Nuitee
W
Walther Stammler • family_with_children • ch
10
Pros:

Staff, rooms, food, everything was perfect

Cons:

The old TV. Cannot connect my IPad.

2026-10-28 • via Nuitee
A
Ahmed • couple • sa
9
2026-10-27 • via Nuitee
C
colletta • couple • it
10
Pros:

Perfetto e personale educatissimo e disponibilissimo

Cons:

Nulla

2026-10-23 • via Nuitee
D
Dr. Jamil • couple • om
9
Excellent
Pros:

Excellent Stay at Crowne Plaza Al Khobar – IHG

Many thanks to all the reception staff for their warm welcome and excellent service, especially Mr. Mohammed and the lady whose name I can’t recall.

Special thanks to Mr. Ibrahim for his outstanding professionalism, kindness, and genuine care for guests’ comfort. His exceptional service truly reflects the high standards of the hotel.

My appreciation to all the staff for their wonderful hospitality. I look forward to staying with you again!

Cons:

No comment

2026-10-20 • via Nuitee
A
Abdulrahman • solo_traveller • sa
6
هادئة
Pros:

النظافة

Cons:

تكرار انذار الحريق بعد منتصف الليل

2026-10-19 • via Nuitee
A
Ahsan • couple • bh
8
2026-10-18 • via Nuitee
N
Nasser • couple • sa
9
Pros:

Everything except WIFI and parking

Cons:

Wifi not existent. Parking spots are awful

2026-10-18 • via Nuitee
A
Abdulla • couple • qa
10
2026-10-17 • via Nuitee
M
Muhammad • couple • sa
9
Need to improve your paking place
Pros:

Receptionist, lojain

Cons:

Parking

2026-10-16 • via Nuitee