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Luxurious Rooms with Private Bathrooms
Abad Atrium Hotel offers excellent rooms with private bathrooms and spacious interiors in the heart of Cochin City. The cosy rooms, decorated in warm colors, feature cable TV, tea/coffee making facilities, and a safety deposit box. Guests can relax in comfort with bathrooms equipped with both a shower and a bathtub.
Gourmet Dining Experience at Cafe Royal
Guests can indulge in an international menu at Cafe Royal, where delicious meals can be enjoyed in the restaurant or in the privacy of their rooms. The 24-hour café caters to cravings at any time of the day.
Convenient Location and Relaxation
Conveniently located about 30 km from Cochin Airport and 2 km from Ernakulam South Railway Station, Abad Atrium Hotel also offers Ayurveda massages on request for a truly relaxing stay. The proximity to the KSRTC bus station, just 1 km away, ensures easy access to explore the city.
Book your stay at Abad Atrium Hotel for a luxurious and convenient experience in Cochin City.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Free private parking is possible on site (reservation is not needed).
WiFi is available in public areas and is free of charge.
Pets are not allowed.
Children of any age are allowed.
Children up to and including 11 years old stay for Rs. 750 per person per night when using an existing bed.
Children up to and including 11 years old stay for Rs. 750 per person per night when using an available extra bed.
People 12 years old and over stay for Rs. 1,500 per person per night when using an available extra bed.
You haven't added any cots.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Value for money
Breakfast not that great
Breakfast menu was good
Extremely Disappointing Stay – Poor Service and Safety Concerns
I rarely leave negative reviews, but my experience at this hotel was extremely disappointing. I booked this hotel based on a recommendation and expected a comfortable and enjoyable stay. Unfortunately, the service and maintenance fell far below expectations.
The first issue was with the bathtub in our room. It was not draining properly, making it difficult to use. I reported the problem to reception, and the maintenance team informed us that it had been fixed. However, nothing had changed, and the issue remained throughout our stay.
The biggest disappointment was the in-room dining service. We placed our dinner order at 8:10 PM and were told it would be delivered within 20 minutes. Instead, we waited until 10:00 PM before receiving our food. After waiting nearly two hours, we were simply told the staff were busy. Being busy is understandable, but customers should be informed about delays instead of being left waiting without any communication.
Another serious concern was the electrical power outlet in Room 336. The socket was loose and appeared unsafe, especially for families with young children. This is a significant safety hazard that should be addressed immediately.
While the staff were polite and apologized, apologies alone do not make up for poor maintenance, long delays, and safety issues. As paying guests, we expected a much higher standard of service and attention to guest safety.
I sincerely hope the hotel management takes this feedback seriously and improves its maintenance procedures, customer service, and communication. No guest should have to experience these issues during their stay.
Overall Rating: ⭐⭐☆☆☆ (2/5)
I cannot recommend this hotel based on my experience, and I hope these concerns are resolved before other guests face the same problems.
All good
I really liked all the services. Everything was excellent, and I was able to save money too. Thank you for the great experience
نظافه المكان وتعامل الموظفين تسجيل الدخول والتاخير فالخروج اشكر طاقم العمل مع المدير لحسن الظيافه
لا يوجد كل شي ممتاز ورائع
Vriendelijk en zeer behulpzaam personeel
Prima kamer
The staff were very nice. The reception plus the restaurant. They are the reason we did not feel bad about the stay
Ac was not working, bathroom was not clean, strong smoke smell in bathroom,
The menu was nice and taste of the food is good.
Breakfast buffet is good and meet the expectations.
The employees attitude is good with flexibility of reaching the customer needs time to time.
The food processing time was delayed especially for elders who were hunger.
Mild concern refer to transportation to reach the reception lobby since due to security needs refer to old and new buildings.
Location
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