Punthill Williamstown

Hotels
8.3 (847 reviews)
4-18 Ferguson Street , Williamstown , au

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Heating
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Cons:
Cleanliness issues
Room and furniture maintenance needed

Categories

Cleanliness
7.05
Mixed reviews; issues with room cleanliness and maintenance reported.
Service
9.05
Staff were very friendly and accommodating, positive experiences highlighted.
Location
9.55
Location frequently praised as fantastic and convenient.
Room Quality
7.55
Rooms described as needing refurbishment; issues with furniture and maintenance.
Amenities
8.05
Amenities sufficient but some guests expected more, e.g. spa area closed.
Value for Money
8.05
Perceived as overpriced by some guests, but others felt it offered decent value.
Food and Beverage
8.55
No specific complaints or highlights noted in reviews.
Overall Experience
8.55
Overall satisfaction was positive despite the noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 07:17

Property Description

Modern Apartment Hotel in Trendy Suburb
Punthill Williamstown is a modern apartment hotel located in the trendy suburb of Williamstown, at beautiful Hobson's Bay.

Contemporary Apartments with Self-Contained Facilities
The hotel offers guests a range of contemporary studio and 1-bedroom apartments all with fully self-contained facilities and private balconies, perfect for the corporate or leisure traveller.

Excellent Amenities for Guests
Start the day with an excellent Continental breakfast. Energize at the fitness centre. Build up an appetite for a barbecue.

State-of-the-Art Conference Facilities
State-of-the-art conference facilities await the business travellers.

Book your stay at Punthill Williamstown now for a memorable experience!

Important information:

Please note that there is a 2% charge when you pay with a Visa, Mastercard, American Express or Diners Club credit card.

Please note that upon check in, guests are required to present the credit card used to make payment for the booking and a valid photo ID for the credit card holder.

Please note that a valid photo ID and a valid credit card or $500 cash deposit are required at check-in to cover incidental charge.

Please note that when booking 6 or more rooms, different policies, prepayment and additional supplements may apply.

Please note: Between 22 August to 23 September, there will be minor infrastructure works during the day. We apologize for any inconvenience caused.This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MEL

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is needed) and costs AUD 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 9 per person per stay when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.3
Based on 847 reviews
Cleanliness: 7.05
Service: 9.05
Location: 9.55
Room Quality: 7.55
Amenities: 8.05
Value for Money: 8.05
Food and Beverage: 8.55
Overall Experience: 8.55
P
Peter • couple • au
10
Fantastic Location
Pros:

Location was great and room quite big and clean very comfortable

Cons:

Nothing not to like

2026-06-21 • via Nuitee
T
Theresa • solo_traveller • au
10
Absolutely loved it. Pleasant, calm and relaxing all around. Highly recommended and I will be back .
Pros:

Amazing Staff members all around. Amazing service, all staff really helpful, supportive and friendly. a really safe secure place to stay. Warm and comfortable. I was totally relaxed and enjoyed every minute of my time spent there. And the fact I could have my dog with me at all times. Absolutely outstanding. I loved my time there.

Cons:

I couldn't work out how to use the coffee machine and it accidentally came apart when I was trying to work it out. And unfortunately didn't get to have a coffee. But other than that. A fantastic time spent there. It would be great in future if there were a guide or instructions on how to use the coffee machine

2026-06-19 • via Nuitee
E
Elizabeth • couple • au
10
Would happily stay again
Pros:

Well appointed, attractive decor, comfortable and clean
Conveniently located

Cons:

All good

2026-06-14 • via Nuitee
M
Mia • extended_group • au
6
Pros:

It was easy to access after hours including parking. Was clean and tidy and a good location.

Cons:

The shower water temperature was not consistent.

2026-06-12 • via Nuitee
M
Michelle • couple • au
7
Pros:

Location was good

2026-06-10 • via Nuitee
A
andrew • extended_group • au
7
2026-05-31 • via Nuitee
W
Warren • couple • au
9
2026-05-25 • via Nuitee
K
Komal • couple • au
10
2026-05-13 • via Nuitee
R
Rainer • solo_traveller • at
9
2026-05-12 • via Nuitee
F
Freweyni&kiros • couple • au
8
2026-05-11 • via Nuitee
L
Leanne • couple • au
9
2026-05-09 • via Nuitee
B
Ben • couple • au
10
Pros:

Location, Room was Perfect, Staff on entry were polite and friendly
Value for money and worth going there again

Cons:

There was nothing to not like

2026-04-30 • via Nuitee
M
Mrs Misa • solo_traveller • ws
10
2026-04-28 • via Nuitee
D
Dr Fouad frank • family_with_children • au
9
Coming back soon
Pros:

Location

Cons:

All was good

2026-04-28 • via Nuitee
K
Kim • family_with_children • au
10
Great place to stay
Pros:

Clean & spacious

2026-04-25 • via Nuitee
P
Priscilla • solo_traveller • au
10
Pros:

Excellent service from staff, nice spacious & very clean rooms, good location

2026-04-22 • via Nuitee
R
Rhys • couple • au
7
2026-04-17 • via Nuitee
S
Sarah • couple • au
8
2026-04-17 • via Nuitee
H
Henrique • couple • au
1
Pros:

I don't understand why I received this because I haven't been in there.
I got the el-mail saying you guys canceled my stay because was 2 names different on the card.

2026-04-14 • via Nuitee
E
Eva • couple • au
8
The studio apartment was a pleasure to stay in with lovely helpful staff.
Pros:

It was very convenient and comfortable for us and our dog. Also it was quiet and well placed for walks along the strand.

Cons:

Just a few things need addressing. The water in the shower fluctuates between scalding hot and cold and is difficult to regulate.
The kitchenette could do with extra glasses and cutlery.

2026-04-07 • via Nuitee