Bay Gardens Marina Haven

Hotels
7.8 (267 reviews)
Rodney Bay , Gros Islet , LC

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good food and beverage
Comfortable rooms
Convenient amenities
Cons:
Cleanliness issues
Room odors reported
Dated room quality
Pricing concerns for services
Need for improvements in some amenities

Categories

Cleanliness
6.63
Reports of cleanliness issues with towels and room odors.
Service
8.6
Staff are friendly and helpful, with many positive mentions.
Location
8.64
Great location near amenities and the marina.
Room Quality
7.59
Rooms are generally comfortable, but some are dated and have issues.
Amenities
7.12
Basic amenities provided but could improve, such as elevators.
Value for Money
7.08
Good value for the location, though some feel pricing could be better.
Food and Beverage
8.63
Food quality consistently praised, especially breakfast.
Overall Experience
8.1
Guests generally satisfied despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 00:31

Property Description

Luxurious Nautical Themed Rooms
Indulge in the charm of nautical themed décor, each room at Palm Haven offers a cozy retreat with modern amenities such as a cable TV, safety-deposit box, balcony or terrace, coffee maker, and a small seating area.

Delicious Dining Options
Savor the flavors at the on-site restaurant serving a fixed menu all day, seasonal buffets, and room service. Explore additional dining choices within close proximity to the hotel, ensuring a culinary adventure during your stay.

Convenient Location and Activities
Located near Rodney Bay Marina and just a short drive from Reduit Beach and Castries, Palm Haven offers easy access to popular attractions. Enjoy complimentary passes to Splash Waterpark and let the tour desk assist in planning memorable island adventures.

Book now to experience a delightful blend of comfort and convenience at Palm Haven!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: UVF

Location

Guest Reviews

7.8
Based on 267 reviews
Cleanliness: 6.63
Service: 8.6
Location: 8.64
Room Quality: 7.59
Amenities: 7.12
Value for Money: 7.08
Food and Beverage: 8.63
Overall Experience: 8.1
C
Cloane • couple • mq
5
2026-08-18 • via Nuitee
J
Jan • family_with_children • nl
7
2026-06-27 • via Nuitee
C
Chocolat • couple • mq
10
2026-05-14 • via Nuitee
S
serge • family_with_children • fr
8
Séjour agréable
Pros:

La variété du petit déjeuner, la possibilité de diner sur place et la proximité avec la marina pour mon bateau retour en Martinique

Cons:

L'hotel est à 150m environ d'une route où il y a beaucoup de circulation

2026-05-09 • via Nuitee
C
Cassandra • couple • mq
8
2026-05-08 • via Nuitee
L
Lise-Hélène • family_with_children • mq
8
2026-05-07 • via Nuitee
R
Robert • solo_traveller • fr
6
Pros:

Emplacement et le calme

Cons:

Pas de bouilloire le premier jour
Après bouilloire impossible de brancher
Équipement pas adapté

2026-05-06 • via Nuitee
R
Roger Mann • couple • gb
2
shocking & avoid the place
Pros:

Nothing - we had the change our reservation there and thank god it was only for 1 night. After the guy at check-in had spoken to the reservations team I was told we would get a refund for the unused nights - I am still waiting!!

Cons:

the location is poor and facilities are even poorer. The room we were allocated did not have a marina view and had a strong smell of damp. I would not stay there ever again....

2026-05-01 • via Nuitee
B
Benoît • extended_group • mq
7
2026-04-30 • via Nuitee
J
Jones • couple • tt
8
I really enjoyed my stay
Pros:

B.Fast was good

Cons:

I find you could of gone to the table and your own tea
2.I find it should have a sign from by the steps if you not Dinning don't pass throw.

2026-04-13 • via Nuitee
C
Christine • couple • mq
8
Très bon séjour
Pros:

L accueil , tout etait très bien

2026-04-11 • via Nuitee
L
Léna • extended_group • fr
8
Incroyable
Pros:

Le personnel au bar au restaurant et à l’accueil ils sont très accueillant aimable toujours disponible il mérite une prime pour leur professionnalisme

Cons:

Nous étions 3 et les lits sont un peu petit pour deux personnes

2026-04-07 • via Nuitee
B
Bourreau-Gueriniere • couple • fr
7
2026-03-27 • via Nuitee
G
Gaëlle • family_with_children • fr
5
2026-03-23 • via Nuitee
A
Andre • couple • de
8
Für meine Geschäftsreise und einen Tag Aufenthalt gut.
Pros:

Personal sehr nett und freundlich.

Cons:

Essen im Hotel Restaurant dauert bis es kommt.

2026-03-16 • via Nuitee
M
Manon • couple • mf
8
2026-03-07 • via Nuitee
D
Daniel • couple • mq
8
Pros:

Hôtel correct, personnel correct, un 👍 pour Joël à la réception. Important à noter un service Shuttle entre les différents hôtels 👌 très utile et bien organisé.

Cons:

A revoir la distribution des bouteilles d'eau insuffisante pendant le séjour. Quatre petites bouteilles pour 2 personnes en 5 jours...

2026-02-24 • via Nuitee
M
Marina • couple • gb
9
Pros:

Very good breakfast, helpful and happy staff.
Shuttle bus between sister hotels, town and beach.
Spacious rooms, good pool area, lovely little souvenir shop

Cons:

The 'voluntary' charitable donation that was added to the bill without explanation - happy to pay it but left an awkward feeling for questioning it.

2026-02-13 • via Nuitee
M
Marina • family_with_children • gb
9
2026-02-13 • via Nuitee
K
Krystel • solo_traveller • fr
10
Reposant ❤️
Pros:

TOUT

2026-02-12 • via Nuitee