Bay Gardens Marina Haven

Hotels
7.4 (156 reviews)
Rodney Bay , Gros Islet , LC

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Convenient location
Good price / value
Variety at breakfast
Friendly/helpful staff
Ability to dine on site
Proximity to marina
Quiet/calm rooms
Cons:
Room not cleaned one day
Insufficient towels/equipment for third guest
Room poorly equipped
Kettle missing or unusable
Equipment not adapted
Staff speak English but not Creole
Nearby busy road (noise)

Categories

Cleanliness
5.5
Negative: a room was not serviced one day and towels/equipment were missing for the third guest.
Service
8.5
Generally positive: staff and personnel praised and helpful for breakfast/dining; minor note that staff speak English but not Creole.
Location
8.5
Positive: praised for location, proximity to the marina and quiet surroundings; slight negative due to a busy road about 150m away.
Room Quality
6.8
Mixed: rooms described as pleasant but poorly equipped and lacking supplies for three guests.
Amenities
5.8
Negative: kettle missing the first day and later could not be plugged; equipment described as not well adapted.
Value for Money
8.5
Positive: price cited as a pro, indicating good perceived value.
Food and Beverage
8.5
Positive: variety at breakfast and availability to dine on site praised.
Overall Experience
7.1
Mixed but generally pleasant: multiple guests called the stay pleasant or 'Super', though some experienced notable issues (cleaning, equipment).
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:19

Property Description

Luxurious Nautical Themed Rooms
Indulge in the charm of nautical themed décor, each room at Palm Haven offers a cozy retreat with modern amenities such as a cable TV, safety-deposit box, balcony or terrace, coffee maker, and a small seating area.

Delicious Dining Options
Savor the flavors at the on-site restaurant serving a fixed menu all day, seasonal buffets, and room service. Explore additional dining choices within close proximity to the hotel, ensuring a culinary adventure during your stay.

Convenient Location and Activities
Located near Rodney Bay Marina and just a short drive from Reduit Beach and Castries, Palm Haven offers easy access to popular attractions. Enjoy complimentary passes to Splash Waterpark and let the tour desk assist in planning memorable island adventures.

Book now to experience a delightful blend of comfort and convenience at Palm Haven!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: UVF

Location

Guest Reviews

7.4
Based on 156 reviews
Cleanliness: 5.5
Service: 8.5
Location: 8.5
Room Quality: 6.8
Amenities: 5.8
Value for Money: 8.5
Food and Beverage: 8.5
Overall Experience: 7.1
C
Chris • couple • gb
10
Pros:

Very convenient

2026-10-29 • via Nuitee
J
Johanne • extended_group • mq
8
Super
Pros:

l’emplacement, le prix, le petit déjeuner et le personnel

Cons:

ils parlent tous anglais et ne parlent pas créole

2026-10-21 • via Nuitee
A
Aamir • extended_group • tt
7
2026-10-13 • via Nuitee
S
Sébastien • extended_group • fr
5
Vraiment très moyen
Pros:

Chambre agréable mais mal équipée.

Cons:

Il y a eu un jour ou la chambre n'a pas été faite malgré avoir mis le signal sur la porte de faire lz chambre en sortant. a notre retour en fin d'après midi la chambre n'a pas été faite.
J'ai signalé à plusieurs reprises que nous étions 3 dans la chambre or durant presque tout le séjour nous n'avons eu de serviettes et équipements que pour 2 personnes.

2026-10-10 • via Nuitee
C
Cloane • couple • mq
5
2026-08-18 • via Nuitee
J
Jan • family_with_children • nl
7
2026-06-27 • via Nuitee
C
Chocolat • couple • mq
10
2026-05-14 • via Nuitee
S
serge • family_with_children • fr
8
Séjour agréable
Pros:

La variété du petit déjeuner, la possibilité de diner sur place et la proximité avec la marina pour mon bateau retour en Martinique

Cons:

L'hotel est à 150m environ d'une route où il y a beaucoup de circulation

2026-05-09 • via Nuitee
C
Cassandra • couple • mq
8
2026-05-08 • via Nuitee
L
Lise-Hélène • family_with_children • mq
8
2026-05-07 • via Nuitee
R
Robert • solo_traveller • fr
6
Pros:

Emplacement et le calme

Cons:

Pas de bouilloire le premier jour
Après bouilloire impossible de brancher
Équipement pas adapté

2026-05-06 • via Nuitee
R
Roger Mann • couple • gb
2
shocking & avoid the place
Pros:

Nothing - we had the change our reservation there and thank god it was only for 1 night. After the guy at check-in had spoken to the reservations team I was told we would get a refund for the unused nights - I am still waiting!!

Cons:

the location is poor and facilities are even poorer. The room we were allocated did not have a marina view and had a strong smell of damp. I would not stay there ever again....

2026-05-01 • via Nuitee
B
Benoît • extended_group • mq
7
2026-04-30 • via Nuitee
J
Jones • couple • tt
8
I really enjoyed my stay
Pros:

B.Fast was good

Cons:

I find you could of gone to the table and your own tea
2.I find it should have a sign from by the steps if you not Dinning don't pass throw.

2026-04-13 • via Nuitee
C
Christine • couple • mq
8
Très bon séjour
Pros:

L accueil , tout etait très bien

2026-04-11 • via Nuitee
L
Léna • extended_group • fr
8
Incroyable
Pros:

Le personnel au bar au restaurant et à l’accueil ils sont très accueillant aimable toujours disponible il mérite une prime pour leur professionnalisme

Cons:

Nous étions 3 et les lits sont un peu petit pour deux personnes

2026-04-07 • via Nuitee
B
Bourreau-Gueriniere • couple • fr
7
2026-03-27 • via Nuitee
G
Gaëlle • family_with_children • fr
5
2026-03-23 • via Nuitee
A
Andre • couple • de
8
Für meine Geschäftsreise und einen Tag Aufenthalt gut.
Pros:

Personal sehr nett und freundlich.

Cons:

Essen im Hotel Restaurant dauert bis es kommt.

2026-03-16 • via Nuitee
M
Manon • couple • mf
8
2026-03-07 • via Nuitee