Hilton Garden Inn Baltimore Inner Harbor

Hotels
•
Hilton Garden Inn
7.4 (342 reviews)
625 South President Street , Baltimore , US
+1 410-234-0065

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Excellent, central location within walking distance to attractions
Friendly and helpful staff (multiple mentions, including named staff)
On-site gym and pool (popular perk)
Clean and comfortable rooms reported by several guests
Convenient amenities (Starbucks in lobby, secure parking garage)
Great views (garden/fountain/city) mentioned
Cons:
Outdated rooms and furnishings (old carpets, peeling wallpaper, worn furniture)
Musty/stale odors reported in halls and some rooms
Breakfast quality/value complaints (sour milk, stale bread, no free breakfast)
Housekeeping/maintenance issues (early wake-up, rooms not re-cleaned, restroom not working)
Perceived poor value/overpriced for condition

Categories

Cleanliness
5.8
Mixed reports: multiple guests mention old/stinky carpets, torn lamp shades and musty odors, though several reviews call rooms clean and comfortable.
Service
9.1
Strongly positive: front desk and staff repeatedly praised (specific mentions of Pablo and an exceptionally welcoming associate), though isolated housekeeping timing issues were noted.
Location
9.5
Consistently excellent: many guests highlight the central/walkable location, waterfront access, nearby restaurants/entertainment, and lobby Starbucks.
Room Quality
6.5
Mixed to below-par: several reports of outdated rooms, peeling wallpaper, small TVs, beds sliding and occasional maintenance problems; other guests found rooms comfortable.
Amenities
8.3
Generally positive: gym and pool in-building are frequently praised and considered a valuable perk; parking available (paid) and lobby Starbucks noted.
Value for Money
5.5
Negative: multiple guests felt the hotel was overpriced given condition and issues (one cited high cost for expected quality); concerns about paid parking and breakfast value.
Food and Beverage
5.9
Below average: breakfast frequently criticized (sour milk, stale bread, not worth the cost) and several stays did not include breakfast.
Overall Experience
8.6
Generally positive despite issues: many guests enjoyed the location, helpful staff and found stays comfortable, with several stating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:20

Property Description

Central Location and Nearby Attractions
The Hilton Garden Inn Baltimore Inner Harbor is perfectly situated in the heart of Harbor East, steps away from Little Italy. Explore the National Aquarium, Camden Yards, and Fell's Points, all within walking distance.

Modern Guestrooms with Top-notch Amenities
Experience ultimate comfort in our guestrooms equipped with cutting-edge technology. Relax and unwind while watching your favorite show on a flat-screen TV or enjoy a freshly brewed coffee from the in-room Keurig machine.

On-Site Dining and Convenience
Indulge in delicious meals at the Great American Grill or grab a quick snack from the Pavilion Pantry. With free Wi-Fi, an on-site restaurant, and a convenient store, your stay at our hotel will be nothing short of exceptional.

Experience the best of Baltimore at Hilton Garden Inn Baltimore Inner Harbor. Book now for an unforgettable stay!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Please note that the USD 29 self-parking fees cover 1 entry and 1 exit per 24 hours. Contact the property for details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BWI

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.4
Based on 342 reviews
Cleanliness: 5.8
Service: 9.1
Location: 9.5
Room Quality: 6.5
Amenities: 8.3
Value for Money: 5.5
Food and Beverage: 5.9
Overall Experience: 8.6
A
Anastasia • solo_traveller • ua
5
Pros:

People

Cons:

Very outdated hotel needs renovation
Old stinky carpets, old towels etc

2026-10-29 • via Nuitee
C
Caroline • solo_traveller • us
10
Excellent location!
Pros:

I absolutely LOVED the access to the gym and pool in the building - it was such a nice perk and I swam almost every day. The location is fantastic and having a Starbucks in the lobby is like winning the lottery!

2026-10-20 • via Nuitee
C
Candace • couple • us
8
Pros:

Very convenient to many places!

Cons:

Housekeeping woke us up at 8am to see if we checked out

2026-10-18 • via Nuitee
R
Rena • solo_traveller • us
8
I will return again in the near future.
Pros:

Amenity facilities were great ! I enjoyed my clean room. It was all very comfortable.

2026-10-17 • via Nuitee
M
martinique • couple • us
10
Peaceful
Pros:

Staff very friendly and helpful with food recommendations and within walking distance

Cons:

The restroom was not working

2026-10-13 • via Nuitee
L
Laura • couple • br
8
A estadia foi correta.
Pros:

Cama e colchão macios.
Ótimo banheiro

Cons:

Falta modernização

2026-10-09 • via Nuitee
T
Tonya • solo_traveller • us
8
Pros:

Clean and safe nice location

Cons:

The 11th floor

2026-09-19 • via Nuitee
V
Victoria • couple • ca
9
2026-09-14 • via Nuitee
C
Chantell • solo_traveller • us
8
2026-09-14 • via Nuitee
I
Iris • solo_traveller • us
9
2026-09-07 • via Nuitee
M
María • extended_group • cr
9
It was good and comfortable
Pros:

Location was great and the girls in the front desk were very nice.

Cons:

The room was only cleaned once, and it was right after we arrived. I believe this is my complaint.

2026-09-05 • via Nuitee
T
Theresa • couple • us
9
2026-08-31 • via Nuitee
J
Joseph • solo_traveller • us
8
2026-08-29 • via Nuitee
D
Dominique • couple • us
9
It was a great time!
Pros:

It was clean and comfortable!! The location was amazing! You could walk to everything (restaurants, jazz club and even the waterfront). The view was so beautiful as well!

Cons:

The breakfast wasn’t the best for the price and you had to pay for parking but at least you know your car will be in a garage and not in the elements

2026-08-27 • via Nuitee
N
Norman • couple • us
8
2026-08-26 • via Nuitee
E
Elsa • extended_group • us
10
2026-08-23 • via Nuitee
T
Tracy • couple • us
10
2026-08-21 • via Nuitee
B
Berry • couple • us
10
2026-08-15 • via Nuitee
B
Banks • solo_traveller • us
3
Not happy or satisfied with my stay
Pros:

The shower was literally the only thing I liked about my stay.

Cons:

1. Check in was scheduled for 3 but no rooms were available so I didn't get my room till about 4pm.
2. The carpet in hallway had ripples in it which cause us to trip on it.
3. Tv was entirely too small.
4. Beds kept sliding off the box springs and kind of low to the ground.
5. Wallpaper was peeling on all the walls.
6. Lamp shades were dirty and torn.
7. For $600 I expected more from my stay.

2026-08-14 • via Nuitee
P
Paula • couple • us
10
Excellent - will be back
Pros:

Staff - particularly Pablo went out of their way to accommodate and help with information during our stay

2026-08-14 • via Nuitee