Country Inn & Suites by Radisson, San Jose Aeropuerto, Costa Rica

Hotels
•
Country Inn & Suites by Radisson Americas
7.9 (3309 reviews)
San Jose, Alajuela , San José , CR

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly/helpful staff and good airport shuttle
Clean rooms (frequent mention)
Convenient location near airport and pleasant surroundings
Good breakfast and tasty restaurant dishes
Pool and gym available
Comfortable rooms in many reports
Cons:
Rooms and installations often described as old/deteriorated
No elevator — stairs to upper floors are a frequent issue
Occasional rude/distant staff or poor restaurant service
Maintenance issues (no hot water, pool light off at night)
Some rooms slightly dirty or lacking amenities as advertised
Breakfast shortages or slow service on some occasions

Categories

Cleanliness
8.5
Generally praised as very clean in many reviews; a few guests noted slightly dirty rooms or minor upkeep issues.
Service
7.5
Mixed: several reviews highlight friendly, helpful staff and a good shuttle service, while others report distant front desk behavior, a rude waiter or inconsistent service.
Location
8.8
Frequently praised for proximity to the airport and pleasant 'nature in the city' surroundings; a small number felt photos/expectations did not match reality.
Room Quality
6.8
Multiple comments about outdated or deteriorated rooms and installations, occasional lack of hot water or poor lighting; some rooms described as comfortable and clean.
Amenities
7.2
Pool, gym and free airport shuttle are appreciated; notable issues include no elevator (stairs to upper floors), pool lighting at night, and accessibility inconveniences.
Value for Money
7.8
Mixed but generally positive: several guests call the price-quality ratio excellent, though a few felt the stay was not worth the money due to condition or service problems.
Food and Beverage
8.5
Breakfast and restaurant food receive positive mentions (rich, complete breakfast; tasty dishes like chicken soup); occasional complaints about restaurant staff or missing breakfast items.
Overall Experience
8.1
Overall stays are often described as satisfactory or recommended for short stays/airport proximity, with caveats about stairs, room condition and occasional service lapses.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:19

Property Description

Luxurious Outdoor Pools and Fitness Center

Well-Appointed Meeting Rooms for Events

On-Site Dining at Mambi Restaurant

To book your stay at the closest hotel to the Costa Rica Convention Center, visit Country Inn & Suites By Radisson San Jose Aeropuerto!

Important information:

Free airport shuttle schedule: Airport - Hotel from 10:45 am to 23:45 pm/ Hotel - Airport from 5:15 am to 13:15 pm. The shuttle is every hour and must be arranged in advance directly with the Hotel and these schedule. Any other hour out of this schedule you need to pay a fee.

Please note that the property haven't elevator.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SJO

Location

Guest Reviews

7.9
Based on 3309 reviews
Cleanliness: 8.5
Service: 7.5
Location: 8.8
Room Quality: 6.8
Amenities: 7.2
Value for Money: 7.8
Food and Beverage: 8.5
Overall Experience: 8.1
E
Enara • family_with_children • ch
7
2026-10-31 • via Nuitee
F
Fabian • family_with_children • cr
9
2026-10-30 • via Nuitee
G
Giuseppe • family_with_children • cr
9
2026-10-30 • via Nuitee
I
Indira • family_with_children • pa
9
Pros:

La atención del personal, sobre todo en el lobby.

2026-10-29 • via Nuitee
R
Rodrigo • solo_traveller • sv
9
Pros:

Calidad precio inmejorable!

Cons:

Se ven un poco vieja las instalaciones

2026-10-29 • via Nuitee
A
Alejandra • couple • es
10
Muy buena
Pros:

Todo, está todo muy limpio y tiene piscina, gimnasio… el desayuno muy muy rico y completo! Esta cerca del aeropuerto a 12 minutos en coche ( si no hay caravana) viene muy bien si quieres estar cerca de él. Lo recomiendo encarecidamente

Cons:

Todo estaba perfecto

2026-10-28 • via Nuitee
K
Katya • family_with_children • sv
10
2026-10-28 • via Nuitee
M
Marlen • solo_traveller • cr
8
Pros:

Limpieza, seguridad

Cons:

No hay ascensor y es pesado subir al 3 piso con maletas

2026-10-28 • via Nuitee
• family_with_children • cr
10
Pros:

Excelente,

Cons:

Es 100% recomendado.

2026-10-28 • via Nuitee
L
Luis • couple • us
7
Chicken soup for the soul.
Pros:

I only stayed there one night no need to stay longer I liked th guy who took out luggage to the room and the lady at the restaurant. The food was delicious. I had a great chicken soup.

Cons:

The guy at the front desk respectful but mechanical didn’t offer me information about anything was very distant respectful but distant like dealing with a robot.

2026-10-27 • via Nuitee
D
Daya • family_with_children • cr
10
Comodidad a un precio que lo vale
Pros:

Muy cómodas las habitaciones y bonitas , limpias

Cons:

La piscina no tenía luz en la noche

2026-10-26 • via Nuitee
L
Linda • solo_traveller • pa
8
Buen hotel para viaje de estudios
Pros:

La amabilidad en la revepción. La suite de doble altura es muy particular, como una casa de muñecas.

Cons:

Podría mejorar el trato en el restaurante. No me gusto como se comportó el mesero con relación a la persona que me acompañaba ni conmigo. Era algo arrogante y hostil.

2026-10-25 • via Nuitee
B
Bethany • couple • us
3
Wouldn’t recommend - was not worth the money we paid.
Pros:

The set up of the hotel was nice and in a convenient location.

Cons:

The rooms were outdated and slightly dirty, the hotel was poorly managed, the staff were rude and unhelpful, and their accessibility and overall convenience on location were lacking. There were no elevators anywhere which wasn’t disclosed online, and the keys to the doors constantly had to be reset because they didn’t work.

2026-10-24 • via Nuitee
E
Esteban • couple • cr
10
Excelente
Pros:

-

Cons:

-

2026-10-24 • via Nuitee
A
Alsina • couple • us
10
excelente
2026-10-22 • via Nuitee
K
karen • solo_traveller • cl
8
Naturaleza en medio de la Ciudad
Pros:

El personal, como todo Tico muy amable y listo para ayudar en todo!

Cons:

Las escaleras, subir y bajar las maletas por las escaleras hace que el recibimiento y la
despedida sea un trago amargo

2026-10-21 • via Nuitee
M
Minor • family_with_children • cr
8
2026-10-21 • via Nuitee
I
Ichizono • extended_group • ca
6
2026-10-21 • via Nuitee
M
MAURICIO • family_with_children • co
8
Pros:

El lugar

Cons:

Algo vieja las habitaciones

2026-10-19 • via Nuitee
W
Wendy Magdalena • family_with_children • sv
9
2026-10-19 • via Nuitee