Baymont by Wyndham Pigeon Forge near Island Drive

Hotels
Baymont Inn & Suites
8.3 (1866 reviews)
130 Wears Valley Road , Pigeon Forge , us

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Cons:
High price
Low variety in amenities
Some cleanliness issues

Categories

Cleanliness
8
Most reviews mention clean rooms, but some dissatisfaction with dirty carpets and a bed bug complaint.
Service
8.6
Staff received positive remarks for being friendly and helpful, though some concerns about visual management.
Location
8.7
Multiple reviews highlight the excellent location with convenience to attractions and amenities.
Room Quality
8.3
Rooms were generally clean and comfortable, but some complaints about small rooms and low beds.
Amenities
8.1
The indoor pool and breakfast were appreciated, but some issues with lack of variety noted.
Value for Money
8
Some reviews indicated the price was high for the quality, impacting this category.
Food and Beverage
8.2
Breakfast was good but could have benefited from more variety.
Overall Experience
8.5
Overall positive experiences reported, with a willingness to return in future.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 09:05

Property Description

Convenient Location and Amenities
Baymont by Wyndham Pigeon Forge near Island Drive is the perfect choice for your stay, offering a daily hot breakfast and just a short drive from Dollywood Theme Park. Free WiFi, microwave, and refrigerator in every room ensure a comfortable stay.

Indoor Pool and Services
Relax and unwind with a swim in the indoor pool or take advantage of the 24-hour reception and fax services available to guests. The hotel's pet-friendly policy adds to the convenience for all visitors.

Nearby Attractions
Located close to The Island at Pigeon Forge and Pirates Voyage Dinner and Show, with Dollywood’s Splash Country just a 5-minute drive away. Explore the best of the area with shopping, dining, and entertainment options in Central Gatlinburg within easy reach.

Book your stay at Baymont by Wyndham Pigeon Forge near Island Drive now for a memorable experience!

Important information:

Please note that the indoor pool will be shut down for renovations from January 1st 2024 until January 30th 2024.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.3
Based on 1866 reviews
Cleanliness: 8
Service: 8.6
Location: 8.7
Room Quality: 8.3
Amenities: 8.1
Value for Money: 8
Food and Beverage: 8.2
Overall Experience: 8.5
S
Sattya family_with_children us
9
2026-07-26 via Nuitee
M
marguerite solo_traveller us
7
Pros:

Friendly people , breakfast, location

Cons:

We did not tell them, because we did not anyone coming into our room. But there were little ants all over the vanity. And we someone ran water above us it would have small amount of water between toliet and bath tub corner.

2026-07-25 via Nuitee
A
Amanda family_with_children us
6
There are other hotels in the area to stay at for a reasonable price and better accommodations.
Pros:

Breakfast was great

Cons:

The rooms really need to be inspected before they are rented to guests. When we first entered our assigned room, it felt noticeably warm. I turned the thermostat to the coldest setting, but by 3:00 a.m. everyone in the room was sweating, and the air felt warm and humid.

I went to the front desk to report the issue and asked that the air conditioner be checked. I told the female employee we were leaving for the day and if we needed to change rooms to please let me know.While we were out exploring the area that day, the front desk attempted to contact us by calling only the room phone. No one tried calling the cell phone number that was on file, even though we were obviously not in the room. When we returned later that day, we were informed that our room’s air conditioner was not functioning properly and that we would be moved to another room.

The second room was an improvement, but it still stayed warmer than expected. I had to set the thermostat to 60°F just to keep the room comfortable, particularly toward the back of the room. For comparison, I normally keep my home’s thermostat at 72°F, so I’m not someone who typically prefers extremely cold temperatures.

I appreciate that the staff ultimately moved us to another room, but I believe this situation could have been avoided if the room had been inspected before it was assigned to guests.

2026-07-25 via Nuitee
E
Earl solo_traveller us
8
Over all this was a good place to stay for the money spent. Would love to come back again.
Pros:

Location was great, near all of my favorite places.

Cons:

Access to the parking lot was difficult at times. The Ice machine was on ground floor so it was inconvenient.

2026-07-25 via Nuitee
C
conniej338 Family
2
Deceptive Online Property Presentation
Pros:

The pictures on line are definitely deceiving. Just driving up to the property and viewing the exterior of this location was enough for me. A quick decision was made to cancel our 2 night reservation and take that one night hit financially.

2026-07-24 via Tripadvisor
C
colleen couple us
10
2026-07-24 via Nuitee
C
Cathy couple us
8
2026-07-24 via Nuitee
M
Mauldins solo_traveller us
4
Need new flooring and AC worked on and new mattress
Pros:

The lady that works day shift was awesome the location was great hard to park anywhere near your room

Cons:

Parking beds were hard nasty floors feet would stick to it had to be switched to another room cause the ac didn't work

2026-07-24 via Nuitee
T
Tammy couple us
10
Will be back again
Pros:

Convince on the route clean rooms will stay here when I come

Cons:

Nothing everything was great

2026-07-23 via Nuitee
R
Robert solo_traveller us
8
2026-07-22 via Nuitee
B
Billy couple us
7
2026-07-22 via Nuitee
M
Marshall couple us
9
2026-07-22 via Nuitee
J
Jimmie couple us
10
2026-07-22 via Nuitee
L
Laytoya family_with_children us
9
Clean and easy to access
Pros:

It was clean and the breakfast options were nice.

Cons:

No real dislikes

2026-07-21 via Nuitee
T
Trista couple us
8
2026-07-20 via Nuitee
T
Tibbits couple us
8
2026-07-20 via Nuitee
C
Cynthia family_with_children us
10
We will be back again because we liked it there
Pros:

It was very nice for my first time staying there we enjoyed everything there breakfast and both pools .

Cons:

Nothing

2026-07-20 via Nuitee
C
Cynthia family_with_children us
10
2026-07-19 via Nuitee
T
Trista couple us
7
2026-07-18 via Nuitee
C
Castle solo_traveller us
9
Pros:

The people we nice , helpful accommodating in things we needed well kept place ! The lady Kimberly was nice , friendly her breakfast was great!

Cons:

The guy that did breakfast two of the days we were there didn't get his name not very friendly came out & took the container of food out to fill up while people were trying to get food out not very professional I work in the food industry so I know what is right & what's wrong !

2026-07-18 via Nuitee