Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly Staff
Great Location
Cons:
High Laundry Prices
Cleanliness Issues

Categories

Cleanliness
8.41
The shower was reported to be unclean at times, affecting the experience.
Service
9.88
Staff were consistently described as helpful and kind, enhancing the stay.
Location
9.42
The hotel is well located near historical sites and offers great accessibility.
Room Quality
8.87
Rooms are generally said to be comfy but some reported issues with noise.
Amenities
9.4
Facilities are well-maintained with pleasant touches for guests.
Value for Money
8.36
Laundry prices were overly high, affecting perceived value.
Food and Beverage
9.91
Breakfast received high praise for variety and quality.
Overall Experience
9.38
Guests enjoyed their overall stay, despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 02:02

Property Description

Luxurious Accommodation and Thematic Decor
Experience a stay like no other at Hotel Boutique Santa Lucia, where luxury meets nostalgia in a 19th-century house. Each room boasts thematic Baroque influences creating a palace-like ambiance, complete with modern amenities like LCD cable TV, minibar, and 24/7 room service.

Culinary Delights and Cultural Proximity
Indulge in a complimentary cocktail upon arrival and savor a daily buffet breakfast in the charming inner courtyard. With three unique restaurants on-site, offering a range of traditional and international cuisines, your dining experience is sure to be unforgettable. Plus, immerse yourself in the city's rich history as iconic cathedrals and museums are just a short stroll away.

Convenient Location and Warm Hospitality
Nestled in Cuenca's Old Town district, Hotel Boutique Santa Lucia provides easy access to key attractions, making exploration a breeze. Let the hotel's warm hospitality and prime location near Mariscal Lamar Airport enhance your stay. Book now for a memorable getaway!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CUE

Location

Guest Reviews

9.2
Based on 487 reviews
Cleanliness: 8.41
Service: 9.88
Location: 9.42
Room Quality: 8.87
Amenities: 9.4
Value for Money: 8.36
Food and Beverage: 9.91
Overall Experience: 9.38
M
Martha Lucía • couple • ec
10
2026-09-18 • via Nuitee
S
Steve • solo_traveller • im
10
A beautiful historic building with a warm welcome and every comfort
Pros:

The welcome was very warm indeed and check in was easy particularly as payment was taken at checkout which was good as it avoided the need to pay twice.

This is a beautiful historic building and my room was very comfortable with everything I needed. The complimentary toiletries included mouthwash which was an unusual but a welcome inclusion. My room was very quiet and my sleep was undisturbed.

The breakfast was a buffet which is rather unusual in Ecuador and there was a wide variety of hot and cold foods available including items not seen elsewhere such as walnuts, chopped almonds, linseed and chia to add to yoghurt.

I would certainly not hesitate to stay here again and I can wholeheartedly recommend it to others.

Cons:

Nothing

2026-09-18 • via Nuitee
R
ROMERO LENIS • solo_traveller • co
10
Excelente servicio
Pros:

Atención.

2026-09-17 • via Nuitee
M
Maria Claudia • couple • co
10
Un gran hotel
Pros:

El hotel es muy lindo, es una casa antigua hermosa, el patio central es bellísimo y tiene un restaurante muy bueno, la comida es deliciosa y muy bien atendido. El personal del hotel es muy amable.

Cons:

Dentro de las habitaciones en el baño se siente un olorsito extraño. Vale la pena revisarlo.
Que bueno sería poner el sistema de tarjetas en las puertas.

2026-09-15 • via Nuitee
O
Ortega • solo_traveller • us
9
2026-09-12 • via Nuitee
M
MARIA CARMEN • couple • es
10
Precioso hotel en una ciudad maravillosa
Pros:

Muy bien ubicado. El hotel es una antigua casa tradicional decorada con un gusto exquisito. Súper amable el personal.

Cons:

Todo me gustó mucho

2026-09-12 • via Nuitee
V
Vitor • couple • br
10
Pros:

Bonito hotel com ótima localização, quarto espaçoso e atendimento excelente.

2026-09-11 • via Nuitee
L
Lilian • couple • ec
10
2026-09-09 • via Nuitee
D
Dario • solo_traveller • ec
10
2026-09-05 • via Nuitee
C
César • couple • ec
10
2026-09-02 • via Nuitee
C
Caicedo • solo_traveller • ec
7
2026-09-02 • via Nuitee
C
Claudia • couple • ec
8
Pros:

Podrían renovar un poco los baños

2026-09-02 • via Nuitee
E
eleonora • solo_traveller • it
9
Pros:

La meravigliosa struttura, dimora storica di fine '800.

Cons:

Il bagno della camera si allaga rapidamente a causa della pendenza del piatto doccia.

2026-09-01 • via Nuitee
F
francisco • family_with_children • us
10
2026-09-01 • via Nuitee
A
Andrea • solo_traveller • ec
9
Pros:

La decoración

Cons:

En tamaño de la cama

2026-08-31 • via Nuitee
S
Sharon • couple • il
10
ממלון מאוד מומלץ בקואנקה!
Pros:

הביניין קולוניילי ומאוד יפה. מאוד צתוחזק.
פשוט יפייה!
קרוב מוד לפיאצה המרכזית

Cons:

המיטה הזוגית די קטנה.
אבל כל השער נהדר!

2026-08-31 • via Nuitee
Z
Zuñiga • family_with_children • ec
10
Pros:

servicio del personal

Cons:

el lavamanos un poco incomodo

2026-08-31 • via Nuitee
F
Francisca • couple • es
4
Pros:

la ubicación

2026-08-31 • via Nuitee
L
luiscabrera86 • solo_traveller • ec
10
Pros:

El restaurante y su cafetería.

2026-08-31 • via Nuitee
R
Raul • couple • hn
10
Confortable y deseo de regresar
Pros:

Comida fresca, variedad.

Cons:

Deben mejorar el café. Eso es intomable. Busquen café de Loja o Colombiano. Demerita la calidad del resto de cosas.

2026-08-30 • via Nuitee