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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Cycling
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Airport shuttle
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Safety deposit box
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Bar
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Fax/photocopying
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Car hire
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Sauna
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Dry cleaning
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Breakfast in the room
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Currency exchange
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Private parking
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Designated smoking area
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Accessible parking
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Airport shuttle (additional charge)
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Parking garage
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Concierge service
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Kid meals
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ATM/cash machine on site
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Indoor pool
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Kid-friendly buffet
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Shuttle service (free)
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Wine/champagne
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Fruits
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Steam room
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Sanitized tableware & silverware
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Food delivered to guest room
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Walking tours
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Bike tours
Review Highlights
Categories
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Property Description
Luxurious River View Rooms
Experience luxury at Four Points by Sheraton Hangzhou, Binjiang with modern rooms offering stunning views of the Qiantang River. Enjoy recreation at the fitness centre and indoor pool.
Convenient Location
Explore nearby attractions like Liuhe Temple and Xihu (West Lake) easily from our hotel. With Hangzhou Xiaoshan International Airport just 20 km away, travel is a breeze.
Dining and Relaxation
Indulge in Asian cuisine at The Eatery and unwind at the Patio Lounge with cocktails and snacks. Our stylish rooms with floor-to-ceiling windows, rain showers, and free newspapers ensure a comfortable stay.
Book now for a memorable experience by the river!
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Demanded by National Ministry of Public Security, while check-in, all Chinese citizens must show the identity cards (residence booklet is required for children), other papers are considered to be invalid. If you can't show us the identity card or residence booklet, the hotel shall have the right to refuse to check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Guest Reviews
The location was convenient to my trip as I need to visit nearby community. The local area is handy enough for any grocery shopping and eating out.
The AC doesn’t work well, my trip is at October and I woke up midnight feeling sweaty and breathless. There was unpleasant smell coming from the drainage from time to time. The interior design is a bit scary: dark corridors with mirrors everywhere; the side boards resemble Chinese coffin from its colour to the shape. The breakfast staff are a bit rude-I was asking for a teapot and was told there is kettle in my room, which was not a communication issue as I speak Chinese.
Over all it was fine but the problem o faced my stay extended two days and i informed the property about this a week ago but on 12th April i came from Shanghai i was unable to get inside the room o went to the reception they told it wsd your last day
I said i informed earlier and this is not the way you locked my room my luggage is there you are saying it was your last day you have to ask first from customer whether he want to checkout or not
Because there were no response from the girl management i made my extension request a week ago property did not respond and check it
Location and room size
Breakfast is sub standard for a Marriott chain
Location , room size .
Breakfast spread and service not upto Marriott standards
Stayed here the second time on business trip, the rooms are good size, with comfortable beds, a clean washroom, coffee tea maker etc, advantage for Indian guests is the safron indian restaurant in the same compound and a McDonald's as well, so plenty of eating options available to suit the Indian pallette. The breakfast spread is equally good with a mix of continental and oriental cuisines.
They should have a health faucet in every bathroom, the entire world doesn't use tissue papers 😀
离地铁不远，虽然不在市区，但是交通方便，周围打车10分钟以内各种吃的东西都有
Beautiful
Nice place overall
Reception team was so supportive , they are giving extended support , due to language barrier they helped me a lot for taxi booking , everyday coming outside the hotel at pickup location and explainimg to driver for exact drop off location.
Location and breakfast also good
Great value for money. The hotel delivers everything you’d expect from a great chain like Four Points by Sheraton. The customer service was exceptionally helpful, making my stay even more enjoyable. Highly recommended.
環境好服務佳
住宿離地鐵大約步行8分鐘
還算不錯
Property is old now , have smell.
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