Hampton Inn Syracuse Clay

Hotels
•
Hampton Inn
8.5 (320 reviews)
3948 State Route 31 , Liverpool , US
+1 315-622-3443

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly, helpful staff
Very clean rooms and bathrooms
Comfortable beds
Excellent breakfast
Great location near restaurants and shops
Nice pool and many hotel facilities
Cons:
Occasional noise from other guests/children
Some rooms have outdated furniture/decor
TV not working properly in at least one report
Limited storage/absence of closet in some rooms
Perceived high price / small facility fee

Categories

Cleanliness
9
Repeatedly praised across reviews: rooms described as clean, odor-free and bathrooms spotless; overall cleanliness is a strong point.
Service
9
Staff repeatedly noted as friendly and helpful — front desk helped locate a lost ring and breakfast staff were attentive and professional.
Location
9
Multiple mentions of a great location and an area full of restaurants and shops; convenient for dining and shopping.
Room Quality
8
Rooms are generally comfortable, spacious with good water pressure and comfortable beds, but several minor negatives noted (some outdated furniture/decoration, no closet in some rooms, occasional TV issues and intermittent noise from other guests).
Amenities
9
Many on-site facilities highlighted (pool, multiple hotel facilities) and breakfast included; amenities are seen as a strong offering.
Value for Money
7
Mixed sentiment on price: guests called out a perceived high price for the area and a small facility fee that felt unreasonable, reducing perceived value.
Food and Beverage
8.5
Breakfast repeatedly praised (several called it the best hotel breakfast they've had) though a few noted food was not hot enough on occasion.
Overall Experience
8.5
Overall very positive (headlines like 'Perfect Stay' and 'Best hotel stay in many years'), with strong service, cleanliness and breakfast; minor issues tempered a perfect score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:20

Property Description

Convenient Location: Situated just off Highway 481, a short 5-minute drive from Great Northern Mall.

Relaxing Amenities: Enjoy the indoor pool with hot tub, daily hot breakfast, and tour desk for your convenience.

Comfortable Rooms: Stay connected with free Wi-Fi, and unwind with a flat-screen TV, microwave, fridge, and coffee maker in every room.

Experience all this and more at Hampton Inn Syracuse Clay. Book your stay now for a memorable and relaxing getaway.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SYR

Location

Property Accessibility

Total Disability Score: 34.71
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.5
Based on 320 reviews
Cleanliness: 9
Service: 9
Location: 9
Room Quality: 8
Amenities: 9
Value for Money: 7
Food and Beverage: 8.5
Overall Experience: 8.5
A
Anthony • solo_traveller • us
9
2026-11-03 • via Nuitee
B
Bradley • family_with_children • ca
10
2026-10-11 • via Nuitee
K
Kevin • solo_traveller • us
10
2026-10-09 • via Nuitee
C
Carolyn • couple • gb
9
Perfect Stay
Pros:

Staff friendly and helpful
Rooms clean and comfortable
Great location
Great facilities and breakfast

2026-09-16 • via Nuitee
C
Cindy • family_with_children • ca
8
Cons:

one problem was that the tv was not working properly ... stations were not coming in

2026-09-13 • via Nuitee
K
Kevin • solo_traveller • us
10
2026-08-25 • via Nuitee
M
Merav • solo_traveller • il
9
Pros:

ארוחת בוקר טעימה, צוות נחמד, מתקנים רבים במלון, איזור מלא במסעדות וחנויות

Cons:

ריהוט ועיצוב מיושנים מעט

2026-08-23 • via Nuitee
S
Susan • couple • us
9
We were pleased with our experience.
Pros:

The front desk clerk and the cleaning staff went out of their way to locate my wedding ring that was left there, so I could retrieve it on my way home. The room was oder-free and clean. Everyone was friendly.

Cons:

It would have been nice to have a closet in the room.

2026-08-16 • via Nuitee
B
Billie • couple • us
10
Pros:

The bed was very comfortable and the overall cleanliness' of the hotel

Cons:

A facility fee...only 4.61 , but felt ridiculous

2026-08-10 • via Nuitee
P
Patrick • couple • us
7
2026-08-04 • via Nuitee
K
Kevin • family_with_children • us
10
2026-07-04 • via Nuitee
C
Cindy • solo_traveller • ca
9
Pros:

Beds are very comfortable, great breakfast ..great location

Cons:

I think the price is a little high for the area

2026-07-03 • via Nuitee
H
Hassan • couple • so
10
2026-06-30 • via Nuitee
J
Jim • solo_traveller • us
10
2026-06-28 • via Nuitee
C
Cawman • couple • us
10
Best hotel stay in may years.
Pros:

Room was spacious and very clean. The bathroom was spotless and had excellent water pressure (yes, we noticed). Of particular note was the morning breakfast. It was the best we've had in a hotel that offered it with the room. We made a point of thanking the lady that ran the breakfast, she was very attentive, pleasant, and professional. A credit to your staff!

Cons:

Totally out of your control. The room above us had a child that ran back and forth the length of the room constantly. Fortunately he must have ran out of gas at 10 pm.

2026-06-19 • via Nuitee
J
Jules-22 • solo_traveller • us
8
Pros:

Clean. Very nice staff. Nice pool!

2026-06-08 • via Nuitee
L
Lindsey • family_with_children • us
9
2026-06-08 • via Nuitee
T
Theresa • solo_traveller • us
10
2026-05-31 • via Nuitee
A
Ahmed-Tijani • couple • us
10
2026-05-30 • via Nuitee
L
LINDA • family_with_children • us
8
Great stay in a comfortable friendly staffed hotel
Pros:

Breakfast was good but food was not hot enough

2026-05-25 • via Nuitee