Hampton Inn Syracuse Clay

Hotels
Hampton Inn
9 (463 reviews)
3948 State Route 31 , Liverpool , us

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Clean facilities
Good breakfast
Cons:
Mold in shower
Delayed check-in
Stuffy rooms

Categories

Cleanliness
8.5
Shower had mold and areas in the bathroom weren't very clean.
Service
9.5
Staff was very friendly and accommodating, with good service overall.
Location
9.5
Good location, easy parking.
Room Quality
8.5
Room was comfortable but had some broken furniture and a stuffy smell.
Amenities
8.5
Pool and hot tub were enjoyed, but some amenities like a snack store were missing.
Value for Money
9
A bit overpriced for quality but decent for overall experience.
Food and Beverage
9
Breakfast had good choices but could have a few more options.
Overall Experience
9.5
Overall a great experience despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 07:39

Property Description

Convenient Location: Situated just off Highway 481, a short 5-minute drive from Great Northern Mall.

Relaxing Amenities: Enjoy the indoor pool with hot tub, daily hot breakfast, and tour desk for your convenience.

Comfortable Rooms: Stay connected with free Wi-Fi, and unwind with a flat-screen TV, microwave, fridge, and coffee maker in every room.

Experience all this and more at Hampton Inn Syracuse Clay. Book your stay now for a memorable and relaxing getaway.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SYR

Location

Property Accessibility

Total Disability Score: 34.71
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 463 reviews
Cleanliness: 8.5
Service: 9.5
Location: 9.5
Room Quality: 8.5
Amenities: 8.5
Value for Money: 9
Food and Beverage: 9
Overall Experience: 9.5
K
Kevin solo_traveller us
10
2026-08-25 via Nuitee
M
Merav solo_traveller il
9
Pros:

ארוחת בוקר טעימה, צוות נחמד, מתקנים רבים במלון, איזור מלא במסעדות וחנויות

Cons:

ריהוט ועיצוב מיושנים מעט

2026-08-23 via Nuitee
S
Susan couple us
9
We were pleased with our experience.
Pros:

The front desk clerk and the cleaning staff went out of their way to locate my wedding ring that was left there, so I could retrieve it on my way home. The room was oder-free and clean. Everyone was friendly.

Cons:

It would have been nice to have a closet in the room.

2026-08-16 via Nuitee
B
Billie couple us
10
Pros:

The bed was very comfortable and the overall cleanliness' of the hotel

Cons:

A facility fee...only 4.61 , but felt ridiculous

2026-08-10 via Nuitee
P
Patrick couple us
7
2026-08-04 via Nuitee
K
Kevin family_with_children us
10
2026-07-04 via Nuitee
C
Cindy solo_traveller ca
9
Pros:

Beds are very comfortable, great breakfast ..great location

Cons:

I think the price is a little high for the area

2026-07-03 via Nuitee
H
Hassan couple so
10
2026-06-30 via Nuitee
J
Jim solo_traveller us
10
2026-06-28 via Nuitee
C
Cawman couple us
10
Best hotel stay in may years.
Pros:

Room was spacious and very clean. The bathroom was spotless and had excellent water pressure (yes, we noticed). Of particular note was the morning breakfast. It was the best we've had in a hotel that offered it with the room. We made a point of thanking the lady that ran the breakfast, she was very attentive, pleasant, and professional. A credit to your staff!

Cons:

Totally out of your control. The room above us had a child that ran back and forth the length of the room constantly. Fortunately he must have ran out of gas at 10 pm.

2026-06-19 via Nuitee
J
Jules-22 solo_traveller us
8
Pros:

Clean. Very nice staff. Nice pool!

2026-06-08 via Nuitee
L
Lindsey family_with_children us
9
2026-06-08 via Nuitee
T
Theresa solo_traveller us
10
2026-05-31 via Nuitee
A
Ahmed-Tijani couple us
10
2026-05-30 via Nuitee
L
LINDA family_with_children us
8
Great stay in a comfortable friendly staffed hotel
Pros:

Breakfast was good but food was not hot enough

2026-05-25 via Nuitee
R
Ronald couple us
8
2026-05-22 via Nuitee
C
Cindy solo_traveller ca
5
Not happy this visit
Pros:

We always always stay at the Hampton inn in clay for many many years. But mid week the cost for 2 nights was 275.00 plus an additional 8 charge for property maintenance ..like what??? Even with the price our room faced the inside of the middle of some wall. ...275 to face a wall.!!@

Cons:

See above

2026-05-01 via Nuitee
J
Joni family_with_children us
8
Great!
Pros:

We loved the hot tub and pool! My 2 kids, 4 & 9 loved every minute!

Cons:

The breakfast Sausage tasted and had similar texture to hot dogs than breakfast sausage.

2026-04-14 via Nuitee
J
Jones solo_traveller us
10
2026-04-13 via Nuitee
I
idalgmi family_with_children us
10
Amazing, comfortable and fun
Pros:

Everything

2026-04-10 via Nuitee