Hampton Inn & Suites Omaha-Downtown

Very welcoming atmosphere!! Staff was very helpful!! I had booked 2 rooms. The site didn't put the rooms together. I told Mike my problem. We were on a Grandparents and Grandkids trip. Three adults and 5 grandkids.That we needed the rooms together. He was glad to help me. We had 343 and 342. Rooms were clean. Had everything we needed. Breakfast was a hit. Especially for the Grandkids. I would recommend to everyone to keep this place in mind when they are traveling.

Location. Felt safe. Was very clean. Nice size pool. Good breakfast

Nice room, comfy bed, and nice shower. The location is ok but, as we were walking for the evening, we saw some shady meetings in the adjacent property. Overall, though, it was a nice stay.

Maverick was amazing and I will miss his kindness and helpfulness don't wrap any thing in the towels you will lose it in the gym. The gym was amazing, you can watch YouTube and exercise at the same time on the bike.

Room was very roomie for a family of 5! The pool was great!

Very friendly staff. Great breakfast and very clean and comfortable room.

We stayed here for several days for a short family trip while also having appointments at Children's Nebraska. It was our first visit to the city and to the hospital. There was some angst to begin with.

Upon arriving to the hotel, it definitely had some undertone of an humid smell. Our room stunk and was very humid. Later on that evening, feeling like I was having an allergic reaction, I looked into the AC unit and saw mold. It was late and I went to the front desk with pictures. They offered to switch rooms immediately, or in the morning. It was almost midnight and I have a child. The next morning as soon as awoke, we were moved to a room down the hall. It was a larger and cleaner room. The new room wasn't necessarily without issue. The TV stand/desk area was dusty. There were places where the room needed to be cleaned better. There was no stench like the first room, but without the air circulating there continued to be a musty smell, but no visible mold. I suspect that our initial room used to be a smoking room. We are on the first floor in both rooms, near an intersection off of Cuming. It was incredibly loud with traffic, especially in the morning with frequent construction vehicles and tankers using the intersection. On the side of the building, there were often unhoused individuals charging their phones in an exterior outlet. The area also tended to have people loitering. I felt that we had to be hypervigilant in the parking lot to and from our cars. We also overpaid bc we had booked for the week prior to the end of the WS even though we arrived after. That was also frustrating. Other, nicer hotels ended up having availability for cheaper prices than we paid. I debated on canceling early and changing hotels, but there was a fee. I was disappointed that other than the room, we were not offered anything else. If you're looking for a hotel to sleep and leave, it's probably fine. If you're planning a multiple day stay, I would recommend finding somewhere else. The rooms, beds, and overall experience did not lend itself to feeling comfortable, relaxing, or restful during our downtime between appointments and places to visit in the city. Upon returning home, we have all had allergy symptoms from sneezing, congestion, itchy eyes, headaches.

Omaha is great, but I would not stay here, or in that particular area again.

Staff went above and beyond to make us feel welcome and comfortable

We don't like anything about the hotel. It's really bad and dirty.

Nothing because I could not stay, my booking was confirmed and when I got to the hotel the staff where so rude and failed to explain why my booking was not confirmed on there side

Perfect location literally across the street from the stadium. Super friendly staff. Good free breakfast. Couldn't have been nicer.