Embassy Suites by Hilton Tampa Brandon

Hotels
Embassy Suites Hotels
9 (841 reviews)
10220 Palm River Road , Tampa , us

Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Convenient location
Cons:
Cleanliness issues
Older facilities
Couch condition

Categories

Cleanliness
8
Issues with cleanliness were noted, including a dirty refrigerator and bathroom.
Service
9.5
Staff were described as friendly and accommodating throughout the reviews.
Location
9.5
Multiple reviews highlighted the excellent location and convenience.
Room Quality
8.5
Some complaints regarding room condition, including a ripping couch and a sour smell.
Amenities
9
Complimentary snacks and a good breakfast were highlighted positively.
Value for Money
9
Overall commented value was good but varied between reviews.
Food and Beverage
9.5
Consistently praised for the quality of breakfast and other dining options.
Overall Experience
9
Overall satisfaction expressed with some issues affecting specific aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 20:52

Property Description

Luxurious 2-Room Suites
Experience comfort and convenience in our 2-room suites equipped with 2 TVs, high-speed internet, refrigerators, and microwaves.

Top-Notch Amenities
Enjoy our outdoor pool, full fitness center, and 24-hour business center during your stay for both leisure and work needs.

Delicious Dining Experience
Savor American cuisine at Mango's restaurant on-site for a delightful lunch and dinner in a casual setting.

Book now to indulge in a perfect blend of relaxation and luxury at Embassy Suites by Hilton Tampa Brandon.

Important information:

Smoking in any unit will incur a fee of $300.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TPA

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and costs USD 9.95 per 24 hours.

Location

Property Accessibility

Total Disability Score: 50
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 841 reviews
Cleanliness: 8
Service: 9.5
Location: 9.5
Room Quality: 8.5
Amenities: 9
Value for Money: 9
Food and Beverage: 9.5
Overall Experience: 9
G
Gonzalez solo_traveller co
10
Pros:

El desayuno delicioso

Cons:

Que no limpiaron el cuarto nunca en lls tres dias qje estuve

2026-07-23 via Nuitee
I
Ivan solo_traveller it
9
Pros:

Tranquillo e in ottima posizione

Cons:

Macchina del ghiaccio solo 1 al secondo piano.
Prima colazione con poca scelta

2026-07-23 via Nuitee
M
Melissa family_with_children us
10
Don’t delay! Book now! You will not regret it.
Pros:

From the moment we stepped in we were welcomed so graciously. The staff goes above and beyond here, from the front desk, restaurant area to the cleaning staff. They have an amazing complimentary breakfast, made fresh to order. From 5:30-7:30 they have complimentary drinks and 2 meals to choose from that they have available. If you drink alcohol they even give you 2 complimentary beverages as well from the restaurant. Everyone is so polite and cheerful. The hotel and room is clean. I just cannot say enough good things about this place. Definitely where I’ll be staying from now one.

Cons:

Everything was perfect- absolutely nothing to complain about.

2026-07-19 via Nuitee
S
samanthagM459GZ Family
10
Excellent Customer Service Experience
Pros:

My wife Samantha George and I (Andre' George) had a lovely experience with Mason at the Mangos Bar! He provided a unique, entertaining experience as well as provided excellent customer service! He was engaging with ALL his guests that he encountered throughout the course of our visit! He did not let the volume of guests distract him from providing excellent customer service to everyone!

2026-07-17 via Tripadvisor
J
jrmI8852WU Family Jacksonville, Florida
10
Best staff! Best stay!
Pros:

Beautiful hotel. Very attentive and helpful employees to include the security team in the parking lot. Too many people to name who did excellent work even outside of their role to meet our needs. I wish I came to Tampa more often just to stay here. Best service and food. Breakfast staff from the black man cooking who I cannot remember his name to the sweetest and kindest Milliel who just lit up the experience with her smile and constant assistance for anything we needed. You have amazing workers who obviously love what they do and love working here. Great atmosphere and work environment. Happy employees make guests even happier. I had a fantastic stay. Front desk staff always found the way to yes to help the guests as well. Thank you.

2026-07-17 via Tripadvisor
Y
yvettez280 Family
10
Love it
Pros:

Marielo ej Millie from the breakfast were soooo helpfull and nice love to see people loving en enjoying there job

2026-07-17 via Tripadvisor
C
corneliuss204 Family
10
Surely coming back
Pros:

Mariela & Millie served us well. From the beginning to end. They kept asking if we want anything. Food was good. We are very happy to have them around. Much appreciated to all the staff.

2026-07-17 via Tripadvisor
W
W2592SHjustint Business
10
Waffle magic
Pros:

When chef ran out of waffle mix, Millie & Mariela got more made and Chef made me a fresh waffle! Next level service!!

2026-07-17 via Tripadvisor
D
davidsZ6279AG Business Florida
10
Another great event at the Embassy Suites
Pros:

My stay was fabulous, had my monthly meeting here, and Millie in banquet setup was phenomenal... a spectacular hospitality professional, and our event, went great!

2026-07-16 via Tripadvisor
J
Joretta couple us
10
2026-07-15 via Nuitee
Y
Yakina family_with_children us
8
2026-07-14 via Nuitee
W
Withers solo_traveller us
9
2026-07-13 via Nuitee
E
elisamS7497OB Family
10
10/10 service
Pros:

From the moment we arrived until the day we checked out, our stay at Embassy Suites was exceptional thanks to an incredible team.

Matthew at the front desk made check-in one of the smoothest and easiest I've ever experienced. He was welcoming, professional, and immediately made us feel at home.

Breakfast was another highlight of our stay, and that's all thanks to Millie, Eleny, and Mike. Their attentiveness, kindness, and genuine hospitality made every morning a pleasure. They went above and beyond to ensure everyone was taken care of, and their 10/10 service did not go unnoticed.

It's rare to find an entire team that consistently delivers such outstanding customer service, but everyone we interacted with truly exceeded expectations. They made our stay an amazing experience, and we can't thank them enough.

If you're considering staying here, don't hesitate—you'll be in great hands. We look forward to coming back!

2026-07-09 via Tripadvisor
3
333jeremiahj Business
10
Home away from home
Pros:

I love Embassy suites when I walk in. I feel like I’m rich.

2026-07-06 via Tripadvisor
L
Linda family_with_children us
10
2026-07-06 via Nuitee
A
Almanzo couple us
10
Exactly around the board
Pros:

Everything

2026-07-06 via Nuitee
R
Ricky family_with_children us
10
01
Pros:

Was great

Cons:

Great

2026-07-01 via Nuitee
V
Venture29718530705 Business
10
Shani at breakfast was the hostess with the mostest
Pros:

Shani has been awesome from the first day we started breakfast. She’s kind, curious and always willing to help with anything we needed. Great smile and personality.

2026-06-30 via Tripadvisor
J
jendX7861FK Family
10
Amazing service/experience. 💯🙌😊
Pros:

Our experience from start to finish has been 100% top notch! We are local and do to a major AC issue in our home we had to stay at the here and I have to say, the staff from the front desk all the way to the room attendants , breakfast staff and Mangos restaurant servers, bartenders (Kale, Mason, Sedrick) treated my family and i like family and not just like customers. The hospitality has been over the top and I would definitely recommend this location to anyone who would appreciate the hospitality and great service/food.

2026-06-29 via Tripadvisor
A
aferriss0912 Business Saint Paul, Minnesota
10
Thanks for the nice stay!
Pros:

Millie at breakfast is a sweetheart. It was a pleasure to start the morning with her.

2026-06-26 via Tripadvisor