Homewood Suites by Hilton Omaha - Downtown

Hotels
•
Homewood Suites by Hilton
8.1 (297 reviews)
1314 Cuming Street , Omaha , US
+1 402-345-5100

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Consistently praised, friendly and helpful staff
Spacious, comfortable suites with good beds
Convenient location for zoo and event center
Good breakfast offerings; coffee/tea available all day
Pool, pet-friendly policy, and lobby amenities (popcorn, 24/7 snack store)
Cons:
Weak shower pressure and occasional shower hardware issues
Hallways hot / central A/C problems and limited window A/C effectiveness
Paid parking (~$15/night) and lack of vending machines
Street noise at night; breakfast area sometimes dirty or overcrowded
Occasional housekeeping lapses (stained sheets, dirt along baseboards)

Categories

Cleanliness
7.8
Generally described as very clean and 'super clean' in multiple reviews, but several reports note stained sheets on one stay and dirt/hair along baseboards and sticky spots by the sink, so overall slightly below target.
Service
8.8
Staff repeatedly praised as great, extremely friendly, helpful and professional across many reviews; strong positive sentiment for service.
Location
8.4
Location repeatedly called perfect for zoo/Event Center and within walking distance to dining; some negative notes about street noise at night but overall very favorable.
Room Quality
7.9
Suites described as spacious, cozy with comfortable beds, but multiple functional issues reported (weak shower pressure, shower diverter problem, hall/window A/C insufficiency, and one report of stained linens).
Amenities
8.1
Breakfast, pool, popcorn in lobby, 24/7 snack store and pet-friendly policy are positives; negatives include TVs lacking streaming, no vending machines, and paid parking.
Value for Money
7.6
Value is mixed: rooms seen as adequate and comfortable but guests express dissatisfaction with unexpected parking fees (~$15/night) and some crowding/cleanliness in breakfast area.
Food and Beverage
8
Breakfast is often called good and appreciated (coffee/tea all day), but reports of the breakfast area being dirty or overcrowded reduce the score slightly.
Overall Experience
8.2
Most guests say they'd stay again and describe an overall good experience (friendly staff, comfortable suites), tempered by noise, occasional cleanliness issues, and some facility shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:19

Property Description

Spacious Guestrooms with Full Kitchens - Enjoy the convenience of full kitchens and MP3 compatible radios in our spacious guestrooms, providing you with the comforts of home during your stay.

Complimentary Amenities - Experience a range of thoughtful amenities such as free grocery shopping services, a daily hot breakfast, flat-screen TVs, and wireless internet access, all designed to enhance your stay and make it truly enjoyable.

Prime Downtown Location - Situated just a short distance from attractions like CenturyLink Center, TD Ameritrade Park, and the Old Market Area, our hotel offers easy access to entertainment, dining, and corporate offices, making it the perfect choice for both leisure and business travelers.

Book your stay at Homewood Suites Omaha Downtown now for a memorable and convenient experience!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
Property offers Evening Reception on Wednesdays only.
The property will be undergoing renovations from November 13, 2023 through February 13, 2024. Guest rooms will have work completed during normal business hours. We anticipate minimal disruption during this time.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OMA

Location

Guest Reviews

8.1
Based on 297 reviews
Cleanliness: 7.8
Service: 8.8
Location: 8.4
Room Quality: 7.9
Amenities: 8.1
Value for Money: 7.6
Food and Beverage: 8
Overall Experience: 8.2
R
Rebecca • family_with_children • us
9
2026-10-28 • via Nuitee
B
Becca • couple • us
9
Would stay again!
Pros:

Great staff & amazing room!!

Cons:

The shower pressure could’ve been better!

2026-10-26 • via Nuitee
T
Tracy • couple • us
10
Over all great! Definitely will return!
Pros:

The staff was amazing

Cons:

The shower was just ok. The water wasn’t very hot and the pressure was a little weak

2026-10-12 • via Nuitee
G
Gustavo • couple • us
10
2026-10-08 • via Nuitee
C
Chase • couple • us
10
Great stay! Would stay again.
Pros:

The suites were cozy apartments. Great staff!

Cons:

The lever to switch from bath faucet to shower head wouldn’t fully switch to the shower head. Shower was fine.

2026-09-19 • via Nuitee
E
Elizabeth • extended_group • us
9
Nice hotel, I would recommend
Pros:

The location was great, not very far from everything. I appreciate the long hours for breakfast and the 24/7 “snack store”.

Cons:

It was annoying I had to pay for parking. I wasn’t aware of that until I saw signs in the parking lot.

2026-09-15 • via Nuitee
S
Susanna • family_with_children • us
7
Pros:

Easy stay after visiting the nearby zoo. Very clean, comfortable bed. TVs don't have streaming option, which is so frustrating! A bit noisy outside from the street activity -- would probably be quite loud if there was an event at the stadium. Parking cost $15.99 overnight via an app.

2026-09-14 • via Nuitee
R
Rhonda • family_with_children • us
9
2026-09-12 • via Nuitee
R
Robert • solo_traveller • us
8
Overall a good experience, staff was very professional
Pros:

Breakfast was good, the suite was nice. My main complaint was it seemed the central A/C was out so the hallways were hot and the window A/C was only kinda sufficient in the room

Cons:

See above

2026-09-12 • via Nuitee
S
Sina • family_with_children • us
9
2026-09-12 • via Nuitee
B
Bartz • solo_traveller • us
10
Pros:

The location was perfect for what we needed and the staff was great.

Cons:

It would have been nice to have some vending machines for drinks/snacks for when we got back late at night

2026-09-03 • via Nuitee
K
Kellie • family_with_children • us
10
Would stay here again, but put AC in your hallways!
Pros:

Location to Chi Event Center was great. We had 3 moms and 3 daughters, so the two bedroom suite was so nice to have. Popcorn in lobby was good!

Cons:

Only complaint was how hot the hallways were. So hot! No AC and we would sweat just trying to get down to the lobby. Yuck!

2026-09-03 • via Nuitee
M
Megan • family_with_children • us
10
Pros:

Everything

Cons:

Nothing

2026-09-01 • via Nuitee
B
Bret • family_with_children • us
10
2026-08-31 • via Nuitee
T
Teresa • solo_traveller • us
10
Pros:

Really nice staff. Super clean. Spacious room/suite. Great breakfast with coffee/tea all day. Pet friendly.

Cons:

Nothing

2026-08-29 • via Nuitee
M
Mario • family_with_children • us
10
2026-08-28 • via Nuitee
A
Akers • family_with_children • us
7
Pros:

The staff was extremely friendly, helpful, and we were very happy with our stay.

Cons:

I'm disappointed that the bed sheets were stained the first night we stayed. The expectations I had were that the bed I was sleeping in was clean with new sheets before we checked in. We requested new linens and remade our own beds.

2026-08-25 • via Nuitee
A
April • family_with_children • us
10
2026-08-24 • via Nuitee
H
Haylee • family_with_children • us
8
Pros:

The location was perfect, easy drive from zoo and within walking distance to several places to eat. The staff at the front desk were very friendly.

Cons:

The floors and walls could be cleaned better. There was a lot of dirt and hair along the baseboards. The wall next to the sink also had something sticky on it in the kitchen.

2026-08-24 • via Nuitee
M
McKeever • family_with_children • us
9
2026-08-22 • via Nuitee