Hilton Garden Inn Phoenix North Happy Valley

Hotels
•
Hilton Garden Inn
8.4 (371 reviews)
1940 West Pinnacle Peak Road , Phoenix , us

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Free
Children allowed
Pets allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good location
Nice amenities
Cons:
Extra charges
Noise from other rooms
Issues with bathrooms

Categories

Cleanliness
8.23
Multiple reviews mention cleanliness positively, but some reviews noted issues with dirty towels and a broken shower.
Service
9.2
Overwhelmingly positive feedback about staff being friendly and accommodating.
Location
9.24
Numerous reviews highlighted the convenience of the hotel's location.
Room Quality
8.19
Generally positive sentiments, but complaints about the bathrooms and noise were noted.
Amenities
7.72
Mention of extra fees for services and lack of breakfast included; some guests felt this detracted from their experience.
Value for Money
7.68
A few reviews highlighted extra charges which might not make it feel like a good value.
Food and Beverage
8.73
Positive feedback regarding the bar and grill, though no specifics on breakfast offerings.
Overall Experience
8.2
Overall sentiment is positive, with some concerns about specific aspects like cleanliness and extra charges.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 14:45

Property Description

Luxurious Accommodations
Experience comfort and convenience at the Phoenix Hilton Garden Inn. Each spacious room is equipped with a microwave, refrigerator, work desk, and coffee maker. Enjoy entertainment with a 32-inch flat-screen TV and stay connected with complimentary Wi-Fi.

Top-Notch Amenities
Indulge in the hotel's outdoor courtyard featuring a pool, hot tub, and firepit. Stay active at the 24-hour gym or catch up on work at the business center. Dining options abound with the Garden Grille & Bar, 24-hour store, and Pavilion Lounge for drinks.

Convenient Location
Located just minutes from Adobe Dam Recreation Area, this hotel offers easy access to local attractions like Black Canyon Conference Center and Happy Valley Towne Center. With Phoenix Municipal Airport nearby, book your stay at Hilton Garden Inn Phoenix North Happy Valley now for a memorable experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
This property might host on-site functions, so noise may be audible in some rooms.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PHX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in all areas and charges are applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    People 17 years old and over stay for free when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 371 reviews
Cleanliness: 8.23
Service: 9.2
Location: 9.24
Room Quality: 8.19
Amenities: 7.72
Value for Money: 7.68
Food and Beverage: 8.73
Overall Experience: 8.2
A
Antoinette • extended_group • us
7
2026-05-09 • via Nuitee
D
Delk • solo_traveller • us
4
Will never stay there again. Absolutely scam. Pay for parking. Never again
Pros:

The scam fee for parking. The property is not close to high population where they need to charge for parking. Absolutely disgusting. Shame on you for this.

Cons:

Room was nice staff was rude

2026-05-03 • via Nuitee
W
Wendi • couple • us
10
2026-04-29 • via Nuitee
M
Mark • solo_traveller • de
9
Pros:

Alles was man braucht, Super Frühstück.

Cons:

Kein Raucher Gebiet draußen außer ins Parkplatz.

2026-04-28 • via Nuitee
J
Jones • couple • us
8
2026-04-25 • via Nuitee
• couple • us
10
2026-04-24 • via Nuitee
D
Deana • family_with_children • us
10
2026-04-13 • via Nuitee
S
Sheryl • couple • au
9
Highlight was definitely the dinner by the fire outside.
Pros:

Spacious room for the price. Awesome food at the restaurant for dinner, sitting outside by the fire.

2026-04-03 • via Nuitee
K
Ken • solo_traveller • us
7
Clean and comfy
Pros:

The room was clean and comfortable.

Cons:

The sink and toilet drained slow as if there was something blocking the flow. Someone contacted me via text and asked if they could help with anything. I explained the situation including my availability. They said maintenance arrives in the afternoon. I gave them permission to enter my room while I was away. I never heard from them again. I stayed for 3 days.

2026-03-22 • via Nuitee
S
Shannon • couple • us
8
2026-03-20 • via Nuitee
K
Katie • family_with_children • us
7
Cons:

The floor hallways echo with any conversation going on in the lobby. Also, the walls seem paper thin. Our neighbors were "enjoying" their time quite a bit. We didn't get to enjoy the breakfast we paid for other than fruit because it didn't open until 7am and we needed to leave before then.

2026-03-16 • via Nuitee
R
Rutherford • couple • us
10
2026-03-14 • via Nuitee
N
Naomi • family_with_children • us
6
2026-03-05 • via Nuitee
A
Andrea • couple • us
7
Long weekend in Phoenix visiting friends
Pros:

Carly, the staff to check me in was absolutely amazing. She went above and beyond to make sure that I could check into my room much earlier than it was supposed to be available because my flight arrived early. She even called me before I came to the hotel to make sure the room was ready before I got there. She understood the assignment.

By contrast, there was a male staff that came to my room in the middle of the night. He was being on my door and yelling saying that someone had complained. I was being loud. I did note that my music was loud because there was a someone in a room next to me that was snoring very loud and I could hear it in my room so I turned my music up, forgetting that it was late. I felt that the staff that came to my room could’ve very easily called my room instead of beating on my door in the middle of the night and yelling.

Cons:

I thought the room was pricey for what they offered.

The location was further out than I anticipated forgetting how big Phoenix is. It didn’t work for a lot of the activities I was doing, but the area was nice.

2026-03-03 • via Nuitee
H
Hideki • solo_traveller • jp
6
フロントのスタッフの態度の悪さが印象的
Pros:

会社から近い

Cons:

フロントのスタッフの態度が最低

2026-02-14 • via Nuitee
R
Ronald • family_with_children • us
10
Pros:

Location. The staff were great! Clean and comfortable.

Cons:

N/A

2026-02-09 • via Nuitee
S
Stephen • family_with_children • us
10
2026-01-17 • via Nuitee
R
Ruben • couple • us
5
Double charged
Pros:

Good location

Cons:

Everything was good

2026-01-12 • via Nuitee
H
Holguin • family_with_children • us
10
2025-12-22 • via Nuitee
R
Rosie • family_with_children • us
9
Pros:

Quiet neighborhood

Cons:

Extra charge on iI do t know ow what??

2025-11-03 • via Nuitee