Blue Lagoon Resort

Hotels
•
Hotel Boost
8.8 (173 reviews)
22 - 26 Trinity Beach Road, Trinity Beach, Queensland, 4879 , Trinity Beach , AU
+61 7 4057 2727

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Facilities

Fitness facilities
Parasailing nearby
Free WiFi
Garden
Luggage storage
Picnic area
Fitness facilities
Golfing nearby
Surfing/bodyboarding nearby
Internet access in public areas - surcharge
See all facilities

Review Highlights

Pros:
Great location
Exceptional service
Cons:
Cleanliness issues
A need for upgrades

Categories

Cleanliness
8.2
Some reviews mentioned cleanliness but also pointed out dust and maintenance issues.
Service
9.2
Multiple reviews praised the exceptional and friendly service from staff.
Location
9.2
Guests frequently mentioned the fantastic location close to the beach and amenities.
Room Quality
8.7
Rooms were described as spacious and well-equipped, with minor complaints about bedding comfort.
Amenities
8.7
Amenities were well-received, including pools and other facilities.
Value for Money
8.7
Standard quality for this hotel tier, with mention of the overall good experience.
Food and Beverage
8.7
No specific mentions regarding food and beverage; assumed standard quality.
Overall Experience
9
Overall, guests expressed a high level of satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 07:17

Property Description

Welcome to Blue Lagoon Resort, where luxury meets the serene beauty of Trinity Beach.

Private Beach Access Enjoy the tranquility of our private beach, perfect for sunbathing or a leisurely stroll along the shoreline.

Refreshing Swimming Pools Dive into one of our two outdoor swimming pools, offering an idyllic setting for relaxation and fun for the entire family.

Home Away From Home Each of our 85 well-appointed guest rooms features kitchenettes with modern appliances, flat-screen TVs, and comfortable amenities to ensure your stay is as enjoyable as possible.

Whether you’re here for adventure or relaxation, Blue Lagoon Resort is the perfect destination. Book your stay now and create unforgettable memories!

Important information:

  • The property is professionally cleaned.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CNS

Property Policies

  • Pets

    Pets not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Accessibility

    No elevators

  • Health & Safety

    Property uses a professional cleaning service

  • General

    Professional property host/manager

Location

Guest Reviews

8.8
Based on 173 reviews
Cleanliness: 8.2
Service: 9.2
Location: 9.2
Room Quality: 8.7
Amenities: 8.7
Value for Money: 8.7
Food and Beverage: 8.7
Overall Experience: 9
A
Amy • solo_traveller • au
3
Pros:

Good location, walking distance to beach, several restaurants and convenience store.
Direct access to the lagoon so you can go for walk around.
Apartment was very spacious and had good laundry facilities. I really liked the open plan layout with separate balcony off the master bedroom. Kitchen was well stocked with cutlery, plates, pans etc to make meals at home.
Secure carparking.
Grounds were beautiful and really well maintained.
Pools were great, heated with plenty of cabana chairs available.
Staff were helpful in that they came to see the dishwasher and did source an extender for us to use to assist with the wifi issue.

Cons:

Wifi is non-existent. We look for 3 things in accommodation - pool, wifi and carparking, so this was a significant issue for us. Staff provided us with an extender which was to help strengthen the signal but it was still very poor, dropping in and out so Im not sure that is a fixable issue. We also had poor mobile reception in the apartment so that caused a lot of issues too, particularly as I had some work to do online during our stay and there was no internet, netflix etc for the kids to enjoy, could not make calls to book restuarants or order food, or book tours. Staff did advised that the further away from reception you are, the worse it is so perhaps the spacing between the buildings is an issue (our apartment was one of the furthest away from reception on the lagoon). So if you choose to stay, I would try to request an apartment close to the office or bring your own mobile wifi service if that is something you want to have available dur8ng your stay.
Cleaning was a significant issue too. Surfaces had not been wiped down, there was a layer of dust on the TV tables and mould in the shower cubicle. A musty smell from the second bedroom and the kids were coughing non stop in that room when the ac or fans were on so they had to sleep out on the lounges for the majority of the stay. Our dishwasher was also broken on arrival as we found out that night. It was full of water so I assume wasnt checked by housekeeping before our arrival. When I went to report the following day, someone had already entered our apartment without our knowledge and fiddled with it as there were had towels aroundthe base, it was leaking onto the towels and an alarm was going off. Things break, you can't help that and we agreed to let them repair it after our stay, but we had more of an issue with somebody entering the apartment without our knowledge. A tap in the kids shower was also broken.

2026-07-22 • via Nuitee
M
Michele • family_with_children • au
9
Pros:

Heated pool and location

2026-07-21 • via Nuitee
E
Em Horsefield • solo_traveller • au
7
Pros:

Size of apartment was great.
Balcony good
Location - Great pub within walking distance. Easy distance to Trinity foreshore
Ebike hire was great

Cons:

Pool is alot smaller than the photos !
Equipment in apartment wasn't great. Broken knife's.
We arrive after the office was closed. (hours differ on google)
Couldn't access keys. Called the number on doors, no answer & voicemail
Eventually asked a passer by if they knew yhe number to lock box they did...so got keys.
Management did Eventually call me but we'd been there over 20mins & it was very stressful as was worried we'd have no where to stay. Especially as we had kids in car.

2026-07-21 • via Nuitee
P
Pumba88556 • solo_traveller • gb
10
2026-07-20 • via Nuitee
P
Pumba88556 • solo_traveller • gb
10
2026-07-20 • via Nuitee
K
Kate • family_with_children • au
9
Great beach location and lovely view from the apartment
Pros:

Spacious two bedroom apartment with lovely view over the lagoon. Close to beach. Nice pools and tennis court. Two were meant to be heated but only one felt heated. The resort is a mix of holiday apartments and permanent residents

Cons:

Very weak WiFi (and poor phone reception) was a bit annoying.

2026-07-18 • via Nuitee
D
Daniela • solo_traveller • au
10
2026-07-18 • via Nuitee
S
Shipway • solo_traveller • au
10
2026-07-16 • via Nuitee
P
Peter • couple • au
7
A good place to stay.
Pros:

This is a large resort located a couple of blocks from the main beach. It is less expensive than units with sea views. Our unit was located on the ground level next to the smaller pool. You literally opened the gate from the porch to enter the pool. Great.
The resort has a café and 3 restaurants but is close to the main beach eating venues.
It had a comfortable King-size bed. Although very clean, the décor and fittings are a bit dated.

Cons:

We were told there is no wi-fi. The TV has no ethernet cable attached as there does not appear to be any wall outlet. For us, it was not that important, but it would have been nice to have been able to stream a movie. Disappointing.

2026-07-13 • via Nuitee
F
Fabrice • family_with_children • fr
10
2026-07-12 • via Nuitee
P
Peter • extended_group • au
8
a pleasant stay as usual.
Pros:

I'm a frequent flyer to this property. It is well located, the rooms and pools are good and the staff friendly and helpful.

Cons:

The gym/exercise room equipment are ordinary.

2026-07-03 • via Nuitee
R
richard • couple • au
9
A lovely place with warm hosts .
Pros:

Very friendly capable staff Brigette and Maya . Pool was lovely, room good, close to beach and restaurants .

Cons:

We were in a block with stairs so a slight negative , however there is a block with a lift for those with mobility issues .

2026-07-03 • via Nuitee
S
Sarah • couple • au
10
Highly recommend this property.
Pros:

I liked everything about this property and would not hesitate to return in the future. The staff and location were exceptional, facilities were fantastic and cleanliness and upkeep excellent.

Cons:

I can’t think of anything.

2026-07-01 • via Nuitee
D
DElk • solo_traveller • au
9
Pros:

The location

2026-06-22 • via Nuitee
M
Martin • couple • au
10
2026-06-21 • via Nuitee
G
Glenn • couple • au
5
A little underwhelming!
Pros:

Location was good.

Cons:

Run down and showing its age. King bedding that was poor quality and sheets that didn’t fit bed securely. So your sheets needed constant adjustment. Taps that dripped constantly. Generally needed a good top and tail.

2026-06-18 • via Nuitee
S
Simon • solo_traveller • au
10
2026-06-16 • via Nuitee
A
Allan • couple • au
9
Good value accomodation
Pros:

The ground floor suites opening directly to the pool.

2026-06-14 • via Nuitee
W
wpsdownunder • solo_traveller • au
9
Pros:

Great location in a quieter suburb. Easy walk to beach front, shops and restaurants, close to Captain Cook highway.

2026-06-02 • via Nuitee
H
Hayley • solo_traveller • au
9
Really great time
Pros:

I loved staying here, tennis court, pools and nearby shops kept my kids happy, plus there was no city stress, it was perfect for us.

Cons:

Our dishwasher didn't work unfortunately.
Some of the retirees stared at the kids from their balconies if they had a later swim (before 10).

2026-06-01 • via Nuitee