Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent location
Beautiful renovations
Cons:
Disappointing service
Low quality breakfast

Categories

Cleanliness
8.64
Overall cleanliness was acceptable but there were issues noted.
Service
9.11
Inconsistent service experiences, with some staff performing well while others were disappointing.
Location
9.65
Great location, excellent access to attractions.
Room Quality
8.6
Room quality was mixed; larger standard room preferred over upgraded one.
Amenities
9.63
Amenities generally met expectations for luxury but had some shortcomings.
Value for Money
9.09
Value perceived as low for the experience delivered this time.
Food and Beverage
8.14
Breakfast quality and service fell short of expectations.
Overall Experience
9.11
Generally satisfactory but below prior experiences at the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 03:02

Property Description

Luxurious Amenities and Services

The St. Regis Singapore offers a lavish experience with its 24-hour St. Regis Butler Service and award-winning spa. Guests can also admire Asia's finest art collections in the premier gallery and take a dip in the outdoor swimming pool.

Elegant European-Style Rooms

Indulge in comfort and style in the European-style rooms equipped with modern amenities like a flat-screen TV, Bose surround sound system, and fragrant teabags by TWG. The French marble bathrooms with luxurious toiletries provide a relaxing retreat.

Prime Location and Dining Options

Conveniently situated at the end of Orchard Road, guests have easy access to shopping and attractions. Enjoy exquisite dining at Brasserie Les Saveurs and Yan Ting, or unwind with a drink at Astor Bar. The hotel's proximity to key landmarks makes it a top choice for travelers.

To experience luxury and impeccable service at The St. Regis Singapore, book your stay now and create unforgettable memories.

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property. Please note that hotel may contact the cardholder for verification purposes.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SIN

Location

Property Video

Guest Reviews

9
Based on 701 reviews
Cleanliness: 8.64
Service: 9.11
Location: 9.65
Room Quality: 8.6
Amenities: 9.63
Value for Money: 9.09
Food and Beverage: 8.14
Overall Experience: 9.11
C
Caron • extended_group • au
10
Wonderful, would stay again in a heartbeat
Pros:

Staff exceptional. Wonderful support with any issue that arose.

Cons:

Some of the food was disappointing however the buffet breakfast was exceptional. Not the best location for walking to attractions.

2026-09-19 • via Nuitee
E
Emilie • family_with_children • fr
10
2026-09-06 • via Nuitee
T
Tengku Syaqri Uwais • family_with_children • my
10
Excellent choice
Pros:

The stay was perfect with everything

2026-09-05 • via Nuitee
D
Deborah • couple • sg
10
2026-08-31 • via Nuitee
W
Wanderer19815923030 • Solo travel
10
Amazing Service
Pros:

Fantastic service, Ramesh was great!

2026-08-29 • via Tripadvisor
S
shaarvin2022 • Solo travel
10
St regis
Pros:

Hotel was good. Excellent waitstaff. Ramesh was exceptional

2026-08-29 • via Tripadvisor
A
amycZ5433GY • Business
10
Beautiful hotel with incredible customer service
Pros:

I’m completely enamored by the beauty of the St. Regis as well as the attentive customer service. Ramesh especially went above and beyond to make me feel welcomed and at home.

2026-08-28 • via Tripadvisor
C
Curious161761 • Family
10
Great Taste!!!
Pros:

St. Regis is a great hotel and pays attention to all details! Kamal Hossen, Senior Sous Chef was very personable and he puts on a wonderful breakfast! Next time I’m in Singapore, I’ll stay at the St. Regis and have breakfast!

2026-08-25 • via Tripadvisor
2
283niamhd • Family
10
Ramesh at the St. Regis, Singapore
Pros:

Ramesh was most welcoming, kind, warm and diligent. He provided excellent service and attention to every need and detail. He anticipated all that we could want and was wonderful to get to know over our stay in Singapore.

2026-08-22 • via Tripadvisor
C
Camper15550581982 • Business
10
Favorite hotel with great hospitality and butler services
Pros:

My favorite hotel for every business trips. Always got warm welcomed, with great butler services and complimentary services of morning beverage and clothe pressing. Special thanks to Chan Yan Da for the warm hospitality.

2026-08-21 • via Tripadvisor
E
Explore28603938756 • Solo travel
10
Exceptional Service from Syikin – Truly Five-Star
Pros:

I had a wonderful experience at The St. Regis Singapore, and I would especially like to recognize Syikin Hanafiah, Guest Relations Manager, for her exceptional service.

Syikin was incredibly warm, attentive, and efficient throughout my stay. She always responded promptly whenever I needed assistance and took care of every detail with genuine thoughtfulness and professionalism. What impressed me most was how proactive and considerate she was—she made sure everything was handled smoothly and made me feel genuinely welcomed and well looked after.

Her attention to detail and sincere hospitality truly represent the level of service one expects from St. Regis. Syikin went above and beyond to make my stay comfortable and memorable, and she is a major reason why I would happily return to The St. Regis Singapore.

Thank you, Syikin, for your outstanding hospitality and for making my stay so special!

2026-08-21 • via Tripadvisor
A
Alicecooper88 • Family
2
A Nightmare Disguised as Luxury: 5 Stars on Paper Only, Total Chaos, and Outrageous Prices
Pros:

We stayed at The St. Regis Singapore for two nights, and the experience was utterly disastrous. From a brand of this caliber and at such astronomical rates, one expects excellence; instead, we encountered unacceptable value for money, unprecedented disorganization, and a complete lack of internal communication among the staff.
Check-in & Rooms: Arriving at midnight, they tried to place us in a tiny room where the extra bed for our daughter wasn’t even prepared. After exhausting negotiations, we were moved to a slightly larger room, but charged an exorbitant surcharge for it. While modern with comfortable beds, the rooms are cramped, poorly laid out, and filled with awkward doors and passages.
Chaotic Breakfast: The hall looks impressive with its floor-to-ceiling windows, but management is a disaster. It was overcrowded, tables were uncomfortably close together, and basic hot items were missing from the buffet. We waited 30 to 40 minutes for scrambled eggs and a glass of warm milk—only for the milk to arrive cold.
Concierge & Laundry: Subpar customer service. There was no proper phone line to reach the concierge, and they completely refused to assist with simple external errands (like purchasing a specific brand of yogurt), even with us offering to pay. To top it off, we were hit with an outrageous 600 SGD laundry bill for just a few basic garments.
Ludicrous Late Check-out Process: The night before departure, we were bluntly told a late check-out was impossible and that we had to vacate by 11:00 AM because the hotel was "fully booked"—even though rooms were clearly available online via Booking.com and their own site. The next morning, a different staff member said 3:00 PM was fine, and after further insistence, extended it to 6:00 PM. Worse still, a friend of ours was promised an 8:00 PM check-out for 50% of the room rate, only to be charged 100% of a full night's stay upon paying.
I have never in my life witnessed such complete disorganization and lack of communication among employees within the same property. This hotel merely rides on its brand name while delivering chaotic, dishonest service that falls embarrassingly short of true five-star luxury standards. Absolutely not recommended.

2026-08-21 • via Tripadvisor
M
Melissa • family_with_children • gb
10
2026-08-21 • via Nuitee
T
Trail48915302011 • Business
10
⭐⭐⭐⭐⭐
Pros:

We had a fantastic event experience at The St. Regis. The food was excellent, and the service was impeccable from start to finish. A special thank you to Elleen & Noah for their exceptional support, professionalism, and attention to detail throughout the planning and event day. Their dedication made the entire process smooth and enjoyable. Highly recommended for anyone looking to host a memorable event.

2026-08-19 • via Tripadvisor
5
522yitongl • Family
10
Good
Pros:

Thanks Ramesh for helping the luggages
Have a really good experience here

2026-08-17 • via Tripadvisor
E
Escape48077188607 • Business
10
Amazing stay
Pros:

Outstanding hotel with amazing service personnel (Arasu and Gobi).

2026-08-15 • via Tripadvisor
K
Karen • family_with_children • my
9
Great, quiet and luxury place at Ochard.
Pros:

The spacious room and the thoughtfulness.

Cons:

Not many eating options in short walking distance.

2026-08-15 • via Nuitee
T
Trek48271280539 • Business
10
Great Experience!
Pros:

Overall a great stay everyone should experience at least once! I was here on business and all the staff were friendly/attentive. The butler service is truely signature and the room was exquisite!

2026-08-14 • via Tripadvisor
F
Flying_diplo • Couples • Brussels
8
Nice hotel, but waiting time at breakfast needs to be fixed asap
Pros:

Stayed here for one night last week. The arrival was a touch underwhelming, no doormen when we pulled up, but welcome at the reception was nice.

The room was excellent: great bed, beautiful bathroom, really comfortable. The gym has everything you need for a solid workout, and the pool area is compact but well arranged, with skyscrapers all around giving it a cool city vibe.

The big letdown is definitely the breakfast. The room it's served in is way too small, and we hit a queue of around 40 people waiting for a table, not what you expect at a St Regis. The staff were clearly stressed trying to turn tables and clear the line. The buffet though was excellent.

We enjoyed a lot the bar by the entrance. Warm design, great cocktails, wonderful atmosphere.

Overall we had a fine stay. But the breakfast issue needs to be sorted out soon by the team.

2026-08-14 • via Tripadvisor
9
917umeshp • Family
10
Above and Beyond
Pros:

Wonderful experience at The St. Regis Singapore. The care and attention to detail from the staff throughout our stay was exceptional and made our visit particularly memorable. A special thank you to Mr Kamal Hossen, Senior Sous Chef, who went above and beyond and prepared the most amazing puddings for us. His personal attention and wonderful creations were a real highlight of our stay. Thank you to the whole St. Regis team for making us feel so welcome and so well looked after.

2026-08-13 • via Tripadvisor