Facilities

Full-service spa
Fitness facilities
Express check-out
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Express check-in/check-out
Casino
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good amenities
Cons:
Needs renovation
Staff unresponsive

Categories

Cleanliness
6.99
Renovation is needed and the staff are unresponsive.
Service
8.96
Staff was very nice.
Location
9
Hotel Location is great, close to the airport and can avoid any traffic.
Room Quality
7.95
Standard quality for this hotel tier.
Amenities
8.98
The gym is upgraded and the spa is nice.
Value for Money
8.44
Standard quality for this hotel tier.
Food and Beverage
8.49
Breakfast is very good.
Overall Experience
8.36
This hotel will not disappoint you.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 02:02

Property Description

Experience unparalleled luxury at Hilton Cairo Heliopolis, where comfort and entertainment await you.

Revitalizing Spa and Pools
Indulge in blissful treatments at our exquisite spa, featuring massages and facials designed for ultimate relaxation. With two outdoor swimming pools, unwind and recharge before a thrilling night at the casino.

Culinary Delights
Savor a variety of flavors at one of our 13 restaurants, including the delightful Egyptian Night. Enjoy 24-hour room service or light bites at our café and poolside bar, ensuring you’re never far from mouthwatering cuisine.

Event and Meeting Space
Perfect for both leisure and business, our hotel offers 9,876 square feet of flexible event space with 14 meeting rooms. Stay connected with complimentary Wi-Fi and express check-in/check-out services to elevate your stay.

Reserve your getaway now and make unforgettable memories in Cairo!

Important information:

  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CAI

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

8.4
Based on 125 reviews
Cleanliness: 6.99
Service: 8.96
Location: 9
Room Quality: 7.95
Amenities: 8.98
Value for Money: 8.44
Food and Beverage: 8.49
Overall Experience: 8.36
A
Amna • solo_traveller • eg
10
مكان جميل ومريح
Pros:

جميل ويغلب عليه الطابع المودرن والكلاسيك

Cons:

بعده عن المولات

2026-06-13 • via Nuitee
M
MOHAMMAD • solo_traveller • sa
9
2026-06-13 • via Nuitee
F
Faisal • couple • kw
10
Pros:

Everything was excellent

Cons:

Nothing

2026-06-12 • via Nuitee
A
Aisha • couple • ly
9
Pros:

ممتاز

2026-06-10 • via Nuitee
G
Ghassan • extended_group • ae
1
2026-06-09 • via Nuitee
G
GENKI • family_with_children • jp
9
2026-06-08 • via Nuitee
M
Magdi • couple • gb
4
The staff choice of rooms for customers is quite poor
Pros:

Location good facilities good

Cons:

The price guaranteed by booking.com was in creased by staff 25%
Also they gave us a room near the pool where wedding parties kept us awake for 3 nights out of 5

2026-06-07 • via Nuitee
S
Shbair • solo_traveller • kz
9
2026-06-07 • via Nuitee
B
Bassem • couple • sa
10
Pros:

Good service

2026-06-07 • via Nuitee
C
Chalid • extended_group • ae
8
Very pleasant stay - will come again.
Pros:

The professionalism of guest relations team upon check in and check out specially Ms. Nooran and Ms. Jano. It made our stay very pleasant and comfortable.

Cons:

The lifts :-)

2026-06-06 • via Nuitee
A
Amr • solo_traveller • eg
8
2026-06-06 • via Nuitee
B
Bassem • solo_traveller • qa
8
2026-06-06 • via Nuitee
M
mohammed • solo_traveller • sa
8
Pros:

الموقع وتعامل الموظفين
رانيا وميري كانوا متعاونين جداً

Cons:

الاسعار وتقادم تجهيزات الفندق

2026-06-04 • via Nuitee
M
mohammed • solo_traveller • sa
8
Pros:

الموقع وتعامل الموظفين
رانيا وميري جداً محترمين وتعاملهم راقي

Cons:

الاسعار وتقادم تجهيزات الفندق

2026-06-04 • via Nuitee
S
SALEH • couple • ly
8
ايقامة ممتعة
Pros:

الموقع وجمال الفندق

Cons:

لاشي

2026-06-04 • via Nuitee
N
Norma • solo_traveller • ae
2
Will never use it again
Pros:

Breakfast buffet was good

Cons:

Check in Staff are rude, hotel very old, room quality is poor. Not worth a 5 stars

2026-06-03 • via Nuitee
A
Ahmed • couple • eg
4
2026-06-02 • via Nuitee
M
Mahmut Emre • extended_group • de
8
5 Star Erlebnis - Typisch Hilton, sauber und komfortabel
Pros:

Typisch Hilton, alles fine 5 Star

Cons:

Etwas veraltet aber gut gepflegt

2026-06-02 • via Nuitee
M
MsMs81 • couple • ae
10
2026-06-01 • via Nuitee
M
mohammed • solo_traveller • sa
7
Pros:

الموقع وتعامل الموظفين جداً راقي ، اشكر رانيا وميري وكل العاملين جداً محترمين.

Cons:

السعر وتقادم الاثاث والمفارش

2026-06-01 • via Nuitee