Hilton Cairo Heliopolis Hotel

Hotels
•
Hilton Hotels & Resorts
8 (2803 reviews)
Uruba Street, Heliopolis , Cairo , EG

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly and helpful staff (multiple mentions, named employees)
Excellent location near the airport and attractions
Strong food and breakfast buffet with wide options
Good pools and extensive facilities
Comfortable and elegant rooms for many guests
Convenient airport pick-up/drop-off services
Executive lounge and attentive service
24/7 vibrant atmosphere and hospitality
Cons:
Inconsistent cleanliness / some areas need renovation
Rooms slightly dated for some guests
High price / perceived low value for money
Pool access issue for some (ladder type) and noise from pool music until late
Occasional lack of in-room amenities (e.g., coffee machine, bathrobe/slippers mentioned)

Categories

Cleanliness
7
Generally reported as clean in several reviews, but there are notable complaints (e.g., 'Pulizia assente', room/area needing renovations), indicating inconsistent housekeeping and some dated areas.
Service
9
Consistently praised across reviews: friendly, helpful and attentive staff with several named employees highlighted for excellent service and quick problem resolution.
Location
8.5
Very frequently noted as a major strength — convenient and close to the airport and attractions, making it highly suitable for transit and business travelers.
Room Quality
7.5
Many guests describe rooms as comfortable, elegant and relaxing, but a few mention slightly dated rooms and a desire for minor updates (e.g., lack of coffee machine, some renovations needed).
Amenities
8
Strong offering (pools, executive lounge, varied dining options, airport services, 24/7 facilities) but some accessibility issues for pools and occasional noise from pool area/music.
Value for Money
7
Mixed to negative comments about price — several guests felt the cost was high for the quality provided and noted missing in-room amenities for the price point.
Food and Beverage
8.5
Frequently commended: wide gastronomic selection, good breakfast buffet and attentive dining staff; overall strong F&B offering.
Overall Experience
8.5
Most reviews describe an excellent, memorable stay with exceptional hospitality and comfort; a few minor negatives (noise, access, value) slightly temper the score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:20

Property Description

Luxurious Amenities and Entertainment
Experience the ultimate indulgence at Hilton Cairo Heliopolis Hotel with its casino, hot tub, and 3 exquisite swimming pools set amidst a lush garden. The casino offers a thrilling array of gaming options while the rooms boast Egyptian heritage accents and modern comforts.

Culinary Delights
Satisfy your taste buds at one of the 18 diverse restaurants and snack bars within the hotel. From East Asian delicacies at Lan Tania to authentic Italian dishes at Leonardo's, and traditional English fare at Darts, there's a culinary delight for every palate.

Convenient Location
Conveniently situated just 5 km from Cairo International Airport, Hilton Cairo Heliopolis Hotel offers a perfect blend of luxury, entertainment, and gastronomic experiences. Book your stay now and immerse yourself in unparalleled hospitality.

Important information:

In observance of the holy month of Ramadan, guests on a Bed and Breakfast plan may choose to partake in the traditional Sohour in place of the regular breakfast.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CAI

Location

Guest Reviews

8
Based on 2803 reviews
Cleanliness: 7
Service: 9
Location: 8.5
Room Quality: 7.5
Amenities: 8
Value for Money: 7
Food and Beverage: 8.5
Overall Experience: 8.5
K
khaled • solo_traveller • gb
10
2026-10-30 • via Nuitee
G
Guylee • couple • gb
9
Pros:

Good hotel with excellent staff. In the dining room Shahd, Mostafa and Aya were very helpful and pleasant.

Cons:

No easy access to the pools i cannot use the ladder type so very disappointing I couldn't get into the pools

2026-10-30 • via Nuitee
A
ANASTASIA • extended_group • gr
9
μείναμε ελαχιστα ολα ηταν εξαιρετικα
Pros:

Η τοποθεσια

Cons:

δνε υπαρχει κατι

2026-10-29 • via Nuitee
J
Johan • extended_group • be
8
2026-10-29 • via Nuitee
A
Anne • couple • lb
1
2026-10-29 • via Nuitee
M
Musa Luka • couple • ng
10
It was an excellent experience and one of a kind
Pros:

The property is magnificent and elegant

Cons:

I like everything I saw in the hotel

2026-10-27 • via Nuitee
D
Donivan • couple • us
10
Amazing
Pros:

Location and staff

Cons:

Nothing

2026-10-27 • via Nuitee
F
Fatma • family_with_children • eg
10
2026-10-27 • via Nuitee
A
Abdullah A • couple • sa
10
كل شي جميل
Pros:

كل شي جميل

Cons:

.

2026-10-25 • via Nuitee
E
EIMAN • couple • kw
10
كانت رحله ممتعه
Pros:

التعامل في الاستقبال ممتازه وسرعه الإنجاز ويوجد في الفوده عده خيارات للأكل والاستمتاع جميع المرافق ممتازه

2026-10-24 • via Nuitee
E
EIMAN • couple • kw
10
كانت رحله واقامه ممتعه
Pros:

مكان متعدد الاختيارات للغداء والعشاء والإفطار كل الخدمات ممتازه

2026-10-24 • via Nuitee
P
Peter • solo_traveller • at
9
Full comfort, near the Cairo airport
Pros:

Very elegant and comfortable hotel, friendly and helpful staff. Easy check-in and check-out. I enjoyed staying in this hotel.

Cons:

I found it a bit too expensive.

2026-10-24 • via Nuitee
R
Robbie Mellor • couple • zw
9
Pros:

Great hotel close to the airport, shopping centre's & attractions. Very friendly staff, great Pools & breakfast buffet with options catering for everyone

2026-10-24 • via Nuitee
Y
YADIRA • family_with_children • co
10
Excelente hotel, con muy buen servicio y excelentes instalaciones
Pros:

El personal fue muy amable, atendieron nuestras necesidades rápidamente, tenían una oferta gastronómica muy amplia, el hotel muy amplio y agradable, una estadia muy agradable

2026-10-22 • via Nuitee
T
Turki • couple • sa
7
جيدة
Pros:

موقع الفندق قريب من المطار

Cons:

المكان يحتاج بعض التجديدات

2026-10-21 • via Nuitee
K
Khaled • solo_traveller • tn
10
2026-10-21 • via Nuitee
M
Michelle • solo_traveller • us
10
Great location next to the airport, clean, beautiful and comfortable. The staff make it memorable.
Pros:

I was treated with courtesy from the time I entered the property until I left. The guest relations person who checked me in, Jana, was wonderful, she found the perfect room for me and followed up multiple times to make sure my stay was going well. In addition, Mohammed, at the Guest Services desk helped me at 11pm at night to sew buttons onto a suit I needed to wear the next day for a meeting. And he did it in 10 minutes with no charge! The waiters in the Executive Lounge, Ali and his colleague, were very kind and attentive. I would absolutely stay at this hotel again. Very clean.

Cons:

On the weekend, if you are staying in a room that faces the pool you need to know that loud music is heard until 11pm. It didn't bother me but it might not be for some people with small children.

2026-10-20 • via Nuitee
A
Alessandro • extended_group • it
7
Posizione comoda , pulizia scarsa .
Pros:

gentilezza del personale e confort degli spazi nella hall .

Cons:

Pulizia assente , kit amenities scarso (per quel prezzo non c'erano nè accappatoio nè ciabatte di cortesia) .
Prezzo molto alto per la qualità media .

2026-10-19 • via Nuitee
B
bertocchi • solo_traveller • it
7
2026-10-19 • via Nuitee
H
Hany Emad • couple • eg
10
2026-10-19 • via Nuitee