Oaks Port Stephens Pacific Blue Resort

Hotels
Oaks Hotels & Resorts
8.5 (6325 reviews)
265 Sandy Point Road , Salamander Bay , au

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Tour desk
Hot tub/Jacuzzi
Sauna
See all facilities

Review Highlights

Pros:
Beautiful location
Great amenities
Cons:
Poor cleanliness
Inconsistent service

Categories

Cleanliness
6.35
Multiple reviews indicated poor cleanliness, including reports of dirty rooms and bathrooms.
Service
8.82
Service was inconsistent; helpful staff were reported but also instances of negligence.
Location
10
Good location near beach and shopping mall, generally positive sentiment.
Room Quality
7.36
Rooms received criticism for being small and in poor condition.
Amenities
10
Facilities like the pool and outdoor amenities were praised.
Value for Money
7.31
High prices were met with disappointing experiences, affecting perceived value.
Food and Beverage
8.34
Dining experience had mixed reviews; some offerings were lacking.
Overall Experience
9.8
Customer satisfaction varied, but some had enjoyable stays despite issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 11:47

Property Description

Luxurious Resort Accommodation:
Oaks Port Stephens Pacific Blue Resort in Salamander Bay offers a tranquil escape with a range of amenities.

Lagoon-Style Pools and Spa:
Enjoy the expansive lagoon-style swimming pool, heated spa pools, and a 25-metre lap pool for ultimate relaxation.

Fully Equipped Apartments and Activities:
Indulge in apartments with kitchenettes or kitchens, air conditioning, and entertainment options. Explore the steam room, tennis courts, and nearby water sports activities.

Experience serenity and comfort at Oaks Port Stephens Pacific Blue Resort. Book now for an unforgettable stay.

Important information:

Please note that there is a nonrefundable 1.5% charge when you pay with a credit card.

Please note that cash is not normally acceptable as payment with Oaks Hotels & Resorts, and a valid credit card should be presented upon arrival. Please note that the credit card presented on check-in must be in the same name as the guest on the booking confirmation.

When booking more than 4 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Sauna is closed from 2026-12-31 until 2026-04-23
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NTL

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 20 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 59 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in all areas and charges are applicable.

Location

Guest Reviews

8.5
Based on 6325 reviews
Cleanliness: 6.35
Service: 8.82
Location: 10
Room Quality: 7.36
Amenities: 10
Value for Money: 7.31
Food and Beverage: 8.34
Overall Experience: 9.8
B
Bin couple au
10
2026-06-20 via Nuitee
E
Elie Jnr solo_traveller au
8
2026-06-20 via Nuitee
R
Rita couple au
8
Cons:

The towels smelled like oil I had to wash to use

2026-06-19 via Nuitee
K
Kristy couple au
10
Awesome
Pros:

The noise of the pool filter all night was very loud

Cons:

The noise of the pool filter all night was very loud

2026-06-18 via Nuitee
K
Keira couple au
10
2026-06-18 via Nuitee
R
Rebecca solo_traveller au
10
2026-06-17 via Nuitee
R
Rene solo_traveller au
10
2026-06-16 via Nuitee
B
Belinda couple au
9
Great 👍 Apartment was very European in style . Impressive !
Pros:

It was beautiful inside and spacious

Cons:

The noise in the morning as they cleaned the roof . I understand it has to be done !

2026-06-16 via Nuitee
N
Neethil solo_traveller au
7
2026-06-15 via Nuitee
V
Vanessa solo_traveller au
8
Pros:

The space was perfect for a family of 4. A lttle courtyard with table and seating which lead to the pool.
The kids loved it.

Cons:

The apartment was nice, but quite run down.
There was a ladder laying on the ground in the aprtment courtyard which could be a trip hazard.
We also had a pillow in the main bedroom with no cover slip.

2026-06-14 via Nuitee
S
Shreyas family_with_children au
9
2026-06-14 via Nuitee
M
Maryam couple au
3
Pros:

Plenty of parking, good location, reception staff were nice , very nice view from our room.

Cons:

We found other people belongings in the rooms drawers which made me wonder if the room was ever cleaned?. I could smell mould when i entered the room. Dishwasher started leaking as soon as I turned it on. I felt it was unsafe for me to turn on anything in the room after the dishwasher incident. The place needs to be much cleaner.

2026-06-14 via Nuitee
W
Webb solo_traveller au
10
Pros:

I love the whole room and lounge room kitchen has everything close by takeaway and Cole's shopping I will be staying there again 💯

2026-06-14 via Nuitee
T
Tony couple au
9
2026-06-14 via Nuitee
C
Craig solo_traveller au
8
2026-06-13 via Nuitee
C
Camilla couple au
9
2026-06-12 via Nuitee
A
Amelia couple au
8
2026-06-12 via Nuitee
D
Danielle extended_group au
8
Great location for multiple appartments for larger families
Pros:

Close to ammenities and local
Cafes. Personal plunge pool

2026-06-12 via Nuitee
D
Donna extended_group au
7
2026-06-12 via Nuitee
A
Alice couple nz
8
Lovely room for a nights sleep
Pros:

Nice room and location was good

2026-06-12 via Nuitee