The Imperial Torquay

Hotels
•
Brownsword Hotels
8.1 (5945 reviews)
Park Hill Road , Torquay , GB

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Beautiful location
Friendly and helpful staff
Cons:
Exterior needs updating
Limited beverage options at the bar

Categories

Cleanliness
8.05
Most reviews mention hotel cleanliness; however, some areas outside need attending.
Service
8.65
Guests frequently praised the friendly and helpful staff throughout their stay.
Location
8.45
Exceptional location with stunning views and easy access to nearby attractions.
Room Quality
8.15
Rooms appreciated for comfort, though some expressed they were slightly dated.
Amenities
7.85
While facilities like the pool received mixed reviews, others enjoyed what was available.
Value for Money
7.95
Reasonably priced for the quality and experience offered, though some noted pricing for pets.
Food and Beverage
7.65
Breakfast was highly rated; however, the lack of bar options disappointed some guests.
Overall Experience
8.05
Overall positive experiences, with many stating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 20:59

Property Description

Stunning Bay Views and Mediterranean Charm
Experience a touch of Mediterranean luxury at the Imperial Hotel, a historic gem perched on a cliff overlooking Torquay. Enjoy the breathtaking bay views and spacious, sunlit rooms offering a relaxing retreat just a short stroll from the town center.

Luxurious Amenities for Every Guest
Indulge in the 4-star offerings of this hotel, from the rejuvenating spa and health club to the variety of sports facilities including tennis and squash courts. Unwind in the sauna or hot tub, or simply soak up the sun on the loungers by the pool.

Fine Dining and Relaxation
Treat your taste buds at the Regatta restaurant with its award-winning cuisine and panoramic vistas of Torbay. For a more casual setting, the conservatory and Britannia Bar offer light bites and drinks in a cozy atmosphere.

Ready to elevate your stay? Book now at the Imperial Hotel for a truly unforgettable experience.

Important information:

Please note that there is a smart-casual dress code in the hotel restaurant.

When booking 10 rooms or more, or 10 room nights or more, different policies and rules will apply. (Such as prepayment 14 days prior to arrival and rooms becoming non-refundable, please contact hotel direct for more information)

The pool is sometimes used for swimming lessons (check for times). Guests can still use the pool at these times. Children are welcome to use the swimming pool until 19.30.Our Outdoor pool is currently closed.

If guests wish to dine in the restaurant for an evening meal dinner reservations are required. Please note that children aged 5 and over will be charged for breakfast and dinner as taken if they are not on an inclusive package.

Guests will be required to present the payment card used to make the reservation upon check in. Failure to present the original card will result in the deposit payment being refunded back to the original card and a new charge being taken from the card presented at the hotel.

If guest wishes to pay with cash, photo ID is required, either a passport or drivers licence. This must be presented alongside the payment card used to reserve the room.

Dogs are only allowed permitted in certain rooms (sea facing and on the garden level), this is subject to availability and by prior arrangement. You must contact the property if you wish to bring a dog; there is an additional charge if you are bringing a dog. Please note that not all room types can accommodate dogs and that dogs are not permitted in areas where food is served or in any of the leisure/pool areas.

Please note that not all room types have balcony access. Please consult the room descriptions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EXT

Location

Guest Reviews

8.1
Based on 5945 reviews
Cleanliness: 8.05
Service: 8.65
Location: 8.45
Room Quality: 8.15
Amenities: 7.85
Value for Money: 7.95
Food and Beverage: 7.65
Overall Experience: 8.05
T
Tucker • couple • gb
8
Full of charm but needs a makeover
Pros:

Location excellent. Lovely staff.comfortable bed.

Cons:

Very dirty in the corridors and lift .Room very dusty behind radiator.Bathroom tap was very low pressure. Had to wait at least 20 seconds for water to come through when tap turned on.
Our room was in pretty bad shape but we've stayed in the Imperial for years and seen an appalling decline in decor and cleanliness.It doesn't spoil our visit but very sad to see

2026-10-17 • via Nuitee
P
Peter • couple • gb
8
Comfortable hotel, good location reasonable rates.
Pros:

Excellent breakfast, attentive staff.

Cons:

No EV chargers.comforta

2026-10-16 • via Nuitee
8
8livesgone • family_with_children • gb
9
Rooms with the best sea views!
Pros:

Fantastic sea views and good sized rooms. Breakfast is first class!

Cons:

Decor and furnishings arousing a bit tired.

2026-10-16 • via Nuitee
T
Treveil • couple • gb
10
Pros:

Helpful staff & beautiful location/hotel

Cons:

Being charged for parking on site

2026-10-16 • via Nuitee
R
Richard • couple • gb
8
Pros:

Having stayed previously,everything was up to expectations.

Cons:

There was some confusion regarding the booking,but this was resolved to our satisfaction.

2026-10-16 • via Nuitee
S
steven • family_with_children • gb
9
2026-10-16 • via Nuitee
F
Frank • solo_traveller • au
7
Pros:

The architecture and the view.

Cons:

No refrigerator in room.

2026-10-15 • via Nuitee
L
laurie • couple • gb
5
2026-10-14 • via Nuitee
J
Jenny • solo_traveller • gb
9
2026-10-14 • via Nuitee
C
Charlotte • solo_traveller • gb
9
Lovely as always.
Pros:

Sea view from balcony was brilliant and is main reason for choosing this hotel. Staff always friendly and helpful.

Cons:

Film crew were filming which was interesting but think other customers should have been informed prior to their stay. It was the main reason I didn't book Afternoon Tea.

2026-10-13 • via Nuitee
D
Denise • couple • gb
8
Beautiful luxurious stay
Pros:

We had a room overlooking the sea, the room itself was clean and very comfortable. The public areas were beautiful and showed the best of an old building, high ceilings ornate decorative architecture.

2026-10-13 • via Nuitee
B
Burchill • couple • gb
8
Great location but tired in places.
Pros:

Great location, still retains a certain grandeur, excellent staff - all helpful.

Cons:

Double beds too small, most competitors have king and queen sized. Decor and fittings tired. Inside and outside areas show wear and tear. Feels like an extensive upgrade is overdue.

2026-10-12 • via Nuitee
A
Aubrey • couple • gb
9
2026-10-12 • via Nuitee
T
Teresa • couple • gb
8
2026-10-12 • via Nuitee
A
Andrew • couple • gb
7
Very pleasant weekend break.
Pros:

Room, view and breakfast.

Cons:

Outdoor pool is closed.

2026-10-11 • via Nuitee
B
Benjamin • solo_traveller • gb
9
Cons:

Dinner, chicken escalope was not flattened, the fries were big chips more beef fat fried suitable for fish and chips not an Italian inspired dish

2026-10-11 • via Nuitee
H
Helen • couple • gb
8
Consistently good place to stay
Pros:

Great location!

Cons:

That the bed was up against the wall on one side.

2026-10-10 • via Nuitee
D
Dr Claus & Tanja • couple • at
8
Gerne wieder zurück kommen und die Atmosphäre genießen
Pros:

Das Hotel hat eine tolle Lage, Mitarbeiter sehr zuvorkommend und hilfsbereit, Frühstück in Regatta Restaurant ist top, wird ständig aufgefüllt, große Auswahl.
Das Hotel selbst ist stilvoll, hat klassischen Charme, wenn auch etwas in die Jahre gekommen, trotzdem chic... The old splendor..

2026-10-09 • via Nuitee
G
Goode • couple • gb
8
Ok for one night.
Pros:

N/A

Cons:

Visited so many times over the years but no change to managment with putting on some kind of entertainment to encourage more people to stay at the hotel.

2026-10-09 • via Nuitee
A
Alex • family_with_children • gb
9
2026-10-08 • via Nuitee