Swans Brewery, Pub & Hotel

Hotels
8.1 (933 reviews)
506 Pandora Avenue , Victoria , ca

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Family rooms
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Cons:
Cleanliness issues
No onsite parking
Noise problems at night

Categories

Cleanliness
7.49
Mixed sentiments regarding cleanliness, with mentions of some issues.
Service
8.76
Friendly and helpful staff mentioned consistently across reviews.
Location
9
Multiple reviews highlight the great location.
Room Quality
7.95
Spacious and comfortable rooms with some mentions of maintenance needed.
Amenities
7.98
Decent amenities but some areas described as dated.
Value for Money
7.44
Some reviews noted it could be pricey for the value.
Food and Beverage
8.18
Good quality food at the pub, but breakfast was not available.
Overall Experience
7.96
Generally positive experiences but with notable complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 13:36

Property Description

Luxurious All-Suite Hotel in Old Town Victoria
This all-suite hotel in Old Town Victoria, just a 5 minutes' walk from the Inner Harbour, offers guests a unique and luxurious experience.

Suite Perks Galore
Each suite at Swans Hotel & Brewpub is equipped with a full kitchen, perfect for those looking for a home away from home. Enjoy the original artwork adorning the walls while relaxing with cable TV and free Wi-Fi.

Dining and Entertainment
Indulge in a culinary experience at Swans Brewpub, where you can savor delicious meals paired with Swans beer. Don't forget to visit the beer and wine shop on-site for a perfect souvenir to remember your trip.

Convenience at Your Doorstep
With the Victoria Conference Centre just a short drive away and The Bay Centre within walking distance, Swans Hotel & Brewpub offers both convenience and luxury for your stay in Victoria.

Ready to experience luxury and comfort in Old Town Victoria? Book your stay at Swans Hotel & Brewpub now.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYJ

Location

Guest Reviews

8.1
Based on 933 reviews
Cleanliness: 7.49
Service: 8.76
Location: 9
Room Quality: 7.95
Amenities: 7.98
Value for Money: 7.44
Food and Beverage: 8.18
Overall Experience: 7.96
J
Jacqueline family_with_children at
2
Pros:

Lage gut

Cons:

Das Zimmer war eine Katastrophe:
- es hat beim Ankommen dermaßen gestunken, dass wir zunächst einmal alle Fenster öffnen mussten und gleich wieder für ein paar Stunden weggegangen sind
- 2 Nächte konnten wir die Fenster nicht schließen wegen Geruch, dadurch die ganze Nacht laut
-abgewohntest
- dunkel
-verstopftes Waschbecken
- ein Schlafzimmer nur mit Luke an der Decke, die so verdreckt war, dass man sich nicht getraut hat zu öffnen
- Möbel nicht geputzt
Leider hatten wir keine andere Unterkunft gefunden und mussten 2 Nächchte dort bleiben.
Der Preis ist eine Frechheit.

2026-08-29 via Nuitee
S
Sarah couple ca
9
Pros:

Location was great, check-in was easy.

Cons:

The room was quite warm, didn’t seem like there was central a/c, and no individual a/c unit either just a fan.

2026-08-27 via Nuitee
E
Ezgi solo_traveller de
7
Pros:

Die Lage vom Hotel ist wirklich super! Die Zimmer sehr besonders. Die Möbel sind leider etwas veraltet und klobig. Es war alles sehr sauber. Das Sofabett ist ok aber wenn eine Suite zu viert gebucht wird, wären zwei normale Betten und einiges komfortabler.

Cons:

Das Bad und die Möbel sind etwas älter.

2026-08-27 via Nuitee
D
Danielle couple ca
7
The hotel is great, but be very careful to request a room with exterior windows or your room will be loud, dark and depr
Pros:

The location of the hotel is excellent. We were able to walk everywhere and take advantage of the pub. The lobby and staff were great. The rooms I saw that face the street and have windows that open to the street look really nice as well.

Cons:

No where in the booking of the hotel does it mention that you can end up with a room that faces an interior patio area. In fact, the photos of a one bedroom suite all show exterior windows. It made our one bedroom suite incredibly dark and depressing to face this patio/courtyard. The two windows and doors that open are directly facing other rooms so you can’t open blinds (or your door) without being on full display. To get air movement (no air conditioning) you need to open these windows and we had to keep them closed often due to the noise from the rooms looking in. We spent as little time as possible in our room as it was so depressing. We immediately started asking for a room switch but the hotel was full and they couldn’t make the switch (we were there for four nights.)

2026-08-26 via Nuitee
S
Stefano family_with_children my
8
Charming, comfortable and splendidly located
Pros:

Location (best area in Victoria), style of the building, artworks, excellent staff.

Cons:

Very minor: as very often in Canada, WiFi is a captive network system, slow and switching itself off about twice a day.

2026-08-25 via Nuitee
D
Don couple us
10
Good value in an excellent location.
Pros:

Had a lot of charm and was in a great location.

Cons:

No curtains so the sun creeped through the gaps in the blinds in the morning.

2026-08-23 via Nuitee
M
Michele solo_traveller us
10
2026-08-23 via Nuitee
V
V&GPeters solo_traveller ca
10
This is a good spot to stay.
Pros:

Good vibe.

Cons:

N/A

2026-08-23 via Nuitee
A
Averill solo_traveller ca
6
Nice location but expensive for what it is
Pros:

Nice location. The bed was comfortable.

Cons:

The property decor is quite dated and our room at the back was very loud due to rows of air conditioning units on the building next door. The unit itself did not have air conditioning and the ceiling fan squeaked with each revolution. The stairs to the loft bedroom were very long which meant quite a climb for nighttime visits to the washroom. A nightlight would be a good thing.
One daytime staff member was a bit snippy.

2026-08-23 via Nuitee
E
Enyuan family_with_children ca
9
2026-08-21 via Nuitee
M
Midori extended_group us
8
Pros:

Pub and location

Cons:

Bed

2026-08-20 via Nuitee
J
Julie family_with_children gb
10
Couldn’t have asked for more.
Pros:

The character, location and comfort is the property was wonderful and really made the stay.

2026-08-20 via Nuitee
H
Huayong solo_traveller ca
6
2026-08-18 via Nuitee
M
Marie-Andree solo_traveller ca
7
2026-08-18 via Nuitee
H
hanping extended_group ca
7
Pros:

location is very good.

Cons:

no parking lot.

2026-08-18 via Nuitee
J
Jobst solo_traveller de
8
2026-08-17 via Nuitee
M
Mariann extended_group dk
7
Would not stay there again
Pros:

The location and the generous space

Cons:

It was very dark with no windows. Bedrooms upstairs and bathroom downstairs. It felt a bit spooky and claustrophobic even with the big space. Probably because of the lacking windows.
There wasn’t air conditioning so it was extremely hot.

2026-08-16 via Nuitee
M
Madison extended_group ca
10
2026-08-15 via Nuitee
C
Camille solo_traveller fr
9
Pros:

Bel emplacement pour visiter Victoria à pied
Les chambres sont spacieuses, grande hauteur sous plafond, cuisine équipée
Le style est un peu vieillot (moquette et meubles sombres) mais conforme à l'esprit du bâtiment

Cons:

Notre chambre donnait sur la rue ce qui nous a inquiété pour le bruit: finalement l'isolation extérieure était très bonne, en revanche l'isolation intérieure moyenne (bruit provenant des chambres voisines)

2026-08-15 via Nuitee
A
Angela solo_traveller ch
7
Gute Unterkunft im Zentrum von Victoria
Pros:

Die Lage ist top. Das Personal war sehr freundlich. Auf dem Zimmer war es ruhig und es war sauber.

Cons:

Das Zimmer und die Ausstattung sind etwas in die Jahre gekommen. Wir hatten kaum Tageslicht und dadurch wirkte alles etwas düster. Es riecht nicht angenehm, wenn man das erste Mal reinkommt.

2026-08-14 via Nuitee