Swans Brewery, Pub & Hotel

Hotels
8.1 (899 reviews)
506 Pandora Avenue , Victoria , ca
+1 250-361-3310

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Family rooms
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Cons:
Cleanliness issues
No onsite parking
Noise problems at night

Categories

Cleanliness
7.49
Mixed sentiments regarding cleanliness, with mentions of some issues.
Service
8.76
Friendly and helpful staff mentioned consistently across reviews.
Location
9
Multiple reviews highlight the great location.
Room Quality
7.95
Spacious and comfortable rooms with some mentions of maintenance needed.
Amenities
7.98
Decent amenities but some areas described as dated.
Value for Money
7.44
Some reviews noted it could be pricey for the value.
Food and Beverage
8.18
Good quality food at the pub, but breakfast was not available.
Overall Experience
7.96
Generally positive experiences but with notable complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 13:36

Property Description

Luxurious All-Suite Hotel in Old Town Victoria
This all-suite hotel in Old Town Victoria, just a 5 minutes' walk from the Inner Harbour, offers guests a unique and luxurious experience.

Suite Perks Galore
Each suite at Swans Hotel & Brewpub is equipped with a full kitchen, perfect for those looking for a home away from home. Enjoy the original artwork adorning the walls while relaxing with cable TV and free Wi-Fi.

Dining and Entertainment
Indulge in a culinary experience at Swans Brewpub, where you can savor delicious meals paired with Swans beer. Don't forget to visit the beer and wine shop on-site for a perfect souvenir to remember your trip.

Convenience at Your Doorstep
With the Victoria Conference Centre just a short drive away and The Bay Centre within walking distance, Swans Hotel & Brewpub offers both convenience and luxury for your stay in Victoria.

Ready to experience luxury and comfort in Old Town Victoria? Book your stay at Swans Hotel & Brewpub now.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYJ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 14 years old stay for free when using an existing bed.
    Children from 15 years old to 17 years old stay for CAD 15 per person per night when using an existing bed.
    People 12 years old and over stay for CAD 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.1
Based on 899 reviews
Cleanliness: 7.49
Service: 8.76
Location: 9
Room Quality: 7.95
Amenities: 7.98
Value for Money: 7.44
Food and Beverage: 8.18
Overall Experience: 7.96
K
Kieran • extended_group • ie
8
2026-07-25 • via Nuitee
A
Andrea • couple • us
10
2026-07-25 • via Nuitee
K
Karen • extended_group • ca
9
Beautiful old building that is kept very clean.
Pros:

Location and size of the room

Cons:

No air conditioning but I understand due to the age of the building

2026-07-25 • via Nuitee
T
Tobias • family_with_children • de
8
2026-07-24 • via Nuitee
C
Charles • couple • us
10
Great vacation
Pros:

Great Location. We were able to walk all over downtown, bus stops were close, staff were friendly knowledgable.

Cons:

Not sure if I would change anything

2026-07-24 • via Nuitee
M
Michael • solo_traveller • fr
9
Pros:

Great location - very central.

2026-07-23 • via Nuitee
R
Rachel • solo_traveller • gb
9
Pros:

Lovely old hotel in a great location, room was immaculately clean and comfortable.

Cons:

Only criticism is that the windows just had venetian blinds and no curtains so was difficult to get the room properly dark.

2026-07-21 • via Nuitee
A
Adrian • couple • ca
10
2026-07-19 • via Nuitee
H
Huib • couple • nl
10
2026-07-18 • via Nuitee
D
Dimitri_VH • couple • be
8
2026-07-17 • via Nuitee
M
Michelle • extended_group • ca
7
Comfortable stay, best location in Victoria. Hotel is historic so don’t expect new modern rooms or amenities, but everyt
Pros:

Best location in downtown Victoria, comfy beds

Cons:

No parking (though free street parking after 8pm), no AC meant the rooms were hot in the summer

2026-07-15 • via Nuitee
M
Melanie • solo_traveller • us
9
Pros:

It was great having a full apartment kitchen. The view of the harbor from the balcony window was a pleasant surprise. Everything was very clean (including hallways) and beds were comfortable. They did a great job updating such an old building. Location was perfect - right downtown!

Cons:

The apartment is a little bit dated, but charming, clean and comfortable.

2026-07-15 • via Nuitee
D
David • couple • gb
9
2026-07-14 • via Nuitee
R
Ronald • family_with_children • us
7
Unique and quirky, which was a nice change from the usual hotel room.
Pros:

Our family had 3 rooms reserved with 4 small children included. The rooms all opened onto a courtyard which meant the kids (ages 2-8) could easily and safely go from room to room via the open doors. It was pretty great!
Small things, but I enjoyed the make-up remover wipes and the good light in the bathrooms for seeing hair and face prep.
I also appreciated the kitchen and the equipment it was stocked with. The staff were very pleasant and welcoming.

Cons:

We had a two story unit with the bedrooms on the upper floor and bathroom on the lower, which was inconvenient but unavoidable, I guess. I would have liked more electrical outlets near the beds.

2026-07-13 • via Nuitee
L
Loredana • extended_group • it
6
Comodo se si hanno molti bagagli.
Pros:

Che in realtà era non una stanza , ma un grande appartamento . I letti erano morbidi e c’era una cucina.

Cons:

Molto brutta e obsoleta, il lavandino del bagno otturato.

2026-07-10 • via Nuitee
A
Arleen • family_with_children • ca
8
Great stay, staff was very helpful and friendly.
Pros:

Location was perfect. We had an awesome view of the July 1st fireworks! Nice amount of room for two and enjoyed having the small fridge and coffee in the morning

Cons:

Really nothing to complain about. Very nice stay.

2026-07-07 • via Nuitee
S
Susan • extended_group • us
9
Very great location with friendly staff
Pros:

The staff were great!

Cons:

Interior was quaint but dated

2026-07-06 • via Nuitee
S
steve • couple • gb
9
Pros:

Location and pub next door

Cons:

Pub and hotel now separate

2026-07-04 • via Nuitee
P
Pamela • solo_traveller • us
3
Pros:

It was ok

Cons:

Out dated

2026-07-04 • via Nuitee
S
Stephanie • couple • ca
7
2026-06-30 • via Nuitee