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Facilities
Property facilities
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Non-smoking rooms
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Restaurant
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Family rooms
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Lift / Elevator
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Luggage storage
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Fax/photocopying
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Tour desk
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Non-smoking throughout
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Concierge service
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Allergy-free room
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Kid meals
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Outdoor furniture
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Key access
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CCTV outside property
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Key card access
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Happy hour
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ATM/banking
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Internet access
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Housekeeping on request
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Concerts/live shows
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Wine release events
Review Highlights
Categories
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Property Description
Luxurious All-Suite Hotel in Old Town Victoria
This all-suite hotel in Old Town Victoria, just a 5 minutes' walk from the Inner Harbour, offers guests a unique and luxurious experience.
Suite Perks Galore
Each suite at Swans Hotel & Brewpub is equipped with a full kitchen, perfect for those looking for a home away from home. Enjoy the original artwork adorning the walls while relaxing with cable TV and free Wi-Fi.
Dining and Entertainment
Indulge in a culinary experience at Swans Brewpub, where you can savor delicious meals paired with Swans beer. Don't forget to visit the beer and wine shop on-site for a perfect souvenir to remember your trip.
Convenience at Your Doorstep
With the Victoria Conference Centre just a short drive away and The Bay Centre within walking distance, Swans Hotel & Brewpub offers both convenience and luxury for your stay in Victoria.
Ready to experience luxury and comfort in Old Town Victoria? Book your stay at Swans Hotel & Brewpub now.
You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Parking
No parking available.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 14 years old stay for free when using an existing bed.
Children from 15 years old to 17 years old stay for CAD 15 per person per night when using an existing bed.
People 12 years old and over stay for CAD 20 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay. -
Pets
Pets are not allowed.
Location
Guest Reviews
Location is great. Room was big well equipped and comfortable
Front desk staff were hard work. No replenish or tidying of room. Not really sure how that works in this day and age…
Great location, spacious suites at affordable prices
Some may not like it’s rather dated charm and the lack of a good tie in with the pub was a missed opportunity
The central downtown location was fantastic! Also was great that the suites can accommodate so many!
Perfect location. Access to food, drink china town and the inner harbor is ideal.
The location is great and the beds are comfortable.
The rooms are dark and outdated
The bed was comfortable.
The brewery pub was closed on the first night for a private event.
The room was right above a venue that had loud music until 12 midnight.
The parking lot recommended was in an area
with homeless people openly doing drugs.
Hotel is good, staff friendly and helpful. Hotel location is good and the room was large
Hotel was pretty noisy from pub downstairs, parking around the hotel was tricky and then had to park 10 min walk away
Excellent location. Right in the heart of Victoria downtown and I was able to walk everywhere. The room was spacious and clean, bed was comfortable. The pub right downstairs seems lively but I didn't get a chance to try it out.
Elevator was down while I was there. Carrying my bike up the narrow stairs wasn't too pleasant, but that seems like a pretty rare thing to happen. They did give me a heads up a couple days before I came so I did appreciate that.
De ruimte was fantastisch, de inrichting sfeervol
Het is jammer dat de inchecktijd niet aansluit op de ferrytijd; we moesten 4 uur wachten voordat we in onze kamer konden en daar was niets aan te doen.
From the girls on reception, the cleaner and pub staff everyone was so friendly and helpful.
The room was spacious, the kitchette was handy
We stayed in a hostel for a couple of nights up tbe road..... wish we knew about Swan's beforehand. Would of skip the hostel and came straight here.
Amazing.
Not having the elevator working.
However they did inform us, being 2 old girls who had had enough of lugging bags around, so we were able to pack a small bag and leave our big bags downstairs which worked a treat.
Location
No working lift for the entire stay.
Staff, on arrival staff were not accommodating. Via email I requested early check in, however this was not available. After a walk we return to the lobby and waited…. After 1.5 hours we asked for an update to find out our room had been ready all the time. This was totally disappointing as we were exhausted from international travel.
The staff member did not care.
Very large spacious room within walking distance to the harbor, Chinatown and other sights in Victoria. Check in process was easy. The bed was very comfortable and everything in the bathroom worked properly. We didn't use the kitchen, but it looked like it was stocked well for someone to make a simple meal or snack.
Nothing! Everything was great!
Everything
The elevator was broken.
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