The Caledon Hotel and Spa

Hotels
7.8 (1196 reviews)
1 Nerina Street , Caledon , za

listing image 1
Show all photos

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Heated pools
Spa treatments
Great location
Comfortable stay
Cons:
Poor room hygiene
Old decor
Lack of restaurant options
Limited services

Categories

Cleanliness
5.8
Room was not cleaned properly. Previous hairs on floor and mats. Overall poor hygiene.
Service
8.8
Some issues with staff friendliness, but most reviews praised service quality.
Location
8.8
Perfect location after a long drive, appreciated by guests.
Room Quality
6.3
Rooms are old and bathrooms need maintenance; guests noted discomfort.
Amenities
9.3
Heated pools and spa treatments were praised, enhancing relaxation.
Value for Money
6.8
Guests felt it was not value for money due to lack of services and amenities.
Food and Beverage
7.8
Breakfast had room for improvement, with desires for more options.
Overall Experience
8.8
Mixed sentiments, but highlighted relaxing stay and enjoyable hot springs.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 11:37

Property Description

Luxurious Amenities: The Caledon Hotel and Spa offers an outdoor swimming pool, fitness centre, garden, and terrace for guests to unwind and relax in comfort.

Elegant Rooms: Guests can enjoy air-conditioned rooms with free WiFi, each featuring a private bathroom, desk, kettle, flat-screen TV, and safety deposit box. Some rooms even boast balconies and pool views.

Delightful Dining: Start your day with a Full English/Irish breakfast available every morning at the hotel's restaurant.

Experience luxury and relaxation at The Caledon Hotel and Spa. Book your stay now to indulge in these exquisite amenities and services.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CPT

Location

Guest Reviews

7.8
Based on 1196 reviews
Cleanliness: 5.8
Service: 8.8
Location: 8.8
Room Quality: 6.3
Amenities: 9.3
Value for Money: 6.8
Food and Beverage: 7.8
Overall Experience: 8.8
R
Rene • extended_group • za
9
Pros:

Bed was comfortable

2026-06-20 • via Nuitee
M
Mogamat • couple • za
4
It’s was my birthday, the items mentioned about items I disliked has affirmed that the substandard and lack of key eleme
Pros:

The pools and beds was comfortable

Cons:

1. No smart TV
2. A kitchenette had no microwave, crockery, cutlery with a really small bar fridge
3. Hence I had to purchase a frying pan to heat my pre made meals.
4. Management advised me self catering was not allowed to prepare my meals.
5. The shower water was permanently Luke warm

2026-06-20 • via Nuitee
N
Nazli • family_with_children • za
10
Stay at Caledon
Pros:

The rooms the scenery and the pools everything was exceptional

2026-06-19 • via Nuitee
F
Faizel • couple • za
7
2026-06-19 • via Nuitee
P
Patrick • family_with_children • za
5
Arrived a few hours early before check in and were told we were not allowed to go into the pools because our room was no
2026-06-17 • via Nuitee
S
SueANNE • couple • za
7
2026-06-17 • via Nuitee
T
Turner • couple • za
9
2026-06-16 • via Nuitee
W
Wendy • solo_traveller • za
7
Hot springs are great
Pros:

Easy access to the hot springs is great.

Cons:

It's all a little run down

2026-06-16 • via Nuitee
R
Rabia • solo_traveller • za
7
Stay at Caledon
Pros:

I loved the location and general setup of the place.

Cons:

Some of the staff was nit friendly and the facility inside the room was not setup properly. Example of this is the TV, it couldn't connect to the wifi and you were forced to watch whatever was playing at the time. You couldn't add your our streaming accounts because of the connections.

2026-06-11 • via Nuitee
M
Marie • extended_group • za
9
Will be back!!
Pros:

The breakfast was incredible - wide range and delicious.

Cons:

the spoons in the room, the small kettle and no iron although one was provided for when we asked

2026-06-11 • via Nuitee
C
Courtney • couple • za
10
2026-06-08 • via Nuitee
M
Marie • solo_traveller • za
9
2026-06-08 • via Nuitee
M
Meghan • solo_traveller • za
9
2026-06-07 • via Nuitee
S
Steenkamp • couple • za
8
Happy with the overall service and facilities.
Pros:

The mineral spa and staff friendliness

Cons:

The shower in the hotel room. Water seeped through the glass and wet the entire floor which let us with no option but to bath instead of showering.

2026-06-05 • via Nuitee
M
Momeena • solo_traveller • za
8
2026-06-04 • via Nuitee
R
Roswitha • family_with_children • za
10
Pros:

Serene well maintained and the pools accessible for hotel guests only at certain times. friendly staff

2026-06-03 • via Nuitee
C
Cheslyn Steenberg • solo_traveller • za
5
2026-06-03 • via Nuitee
H
Hunsraj • solo_traveller • za
5
Unsatisfied
Pros:

The atmosphere and ambience of the place.

Cons:

I didn't like the stuffiness of the room with an odor of an old stench as well as there had been a baby cocoroach when I awoke on the bedding a live one crawling and today I see I have a blister on my lip.
Please serious consideration of pest control needs to be done.

2026-06-02 • via Nuitee
D
Dylan • couple • za
10
2026-06-02 • via Nuitee
N
Nabila • solo_traveller • za
6
Pros:

The staff were lovely
The location is beautiful
The eggs at breakfast were amazing

Cons:

We were not allowed to use the pool/hot spring facilities on the same day as we checked out, which meant we only got to use the pools once on the day that we checked in. We were asked to pay an additional R200pp if we wanted to do that, Ontop of the R2500 we paid for one night's stay which actually spoiled our stay and made the stay not worth it. . There are no notices to inform you of this and nobody tells you this when you check in - we were not the only people who thought this as this is how it usually is at places with pool facilities etc (you get to use the facilities both days of your stay). The security guard who told us we couldn't use the facilities was also not the most helpful or pleasant

2026-06-01 • via Nuitee