Hotel Palace Heights

Hotels
8.8 (1244 reviews)
D - 26/28, Connaught Place ,Behind ODEON BIG Cinema , New Delhi , in

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Cons:
Inconsistent cleanliness
Room size issues
Lack of amenities

Categories

Cleanliness
8.5
Some rooms reported cleanliness issues, particularly with towels and linens.
Service
9.3
Staff are frequently described as friendly, helpful, and courteous.
Location
9.3
Many reviews highlight the hotel's excellent location in a vibrant area.
Room Quality
8.3
Rooms described as small and some amenities lacking; could be improved.
Amenities
8.6
Amenities noted but some deficiencies in internet and TV service.
Value for Money
8.8
Some reviews mentioned higher pricing for the value provided.
Food and Beverage
8.8
Good breakfast options available, but variety could be improved.
Overall Experience
8.8
General satisfaction with the stay, despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:49

Property Description

Luxurious Accommodation
Experience comfort and style at Hotel Palace Heights, located just 600 metres from Connaught Place. The modern air-conditioned rooms with Wi-Fi, flat-screen TV, and DVD player ensure a relaxing stay.

Gourmet Dining
Indulge in the flavors of northern India at Zaffran, the hotel's fine dining restaurant. Enjoy delicious meals for lunch and dinner, adding a culinary delight to your stay in New Delhi.

Convenient Amenities
With 24-hour room service, laundry facilities, and free on-site parking, Hotel Palace Heights caters to all your needs seamlessly. Explore nearby attractions like Jama Masjid and Red Fort easily from our centrally located hotel.

Book now for an unforgettable experience at Hotel Palace Heights.

Important information:

Guests are required to show photo identification upon check-in. For Indian nationals, this means a driver's license, Aadhar Card or any government-approved ID. PAN cards are not accepted. All foreign nationals are required to provide a valid passport and visa.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DEL

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 17 years old stay for Rs. 1,180 per person per night when using an existing bed.
    People no matter the age stay for Rs. 1,180 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs INR 20 per hour.

Location

Guest Reviews

8.8
Based on 1244 reviews
Cleanliness: 8.5
Service: 9.3
Location: 9.3
Room Quality: 8.3
Amenities: 8.6
Value for Money: 8.8
Food and Beverage: 8.8
Overall Experience: 8.8
S
Seen Heng • family_with_children • my
6
Pros:

Great location, there is a metro station that is less than 5 minutes of walking from the hotel. The breakfast included, although having a little selection, was very tasty. All staff were very friendly and hospitable, very exceptional.

Cons:

The cleanliness of the hotel overall needs to be improved. There were many brown stains in the shower and the toilet. Also, the room had a very unpleasant smell upon entering, which only went away slightly after opening the air conditioning for quite a while.

2026-06-01 • via Nuitee
A
Andy • solo_traveller • gb
8
Pros:

Right in the middle of CP.
Breakfast a little limited but adequate for one morning.

Cons:

Room behind Reception, so there were noises all night and a very noisy AC unit.

2026-05-31 • via Nuitee
D
Dipali • family_with_children • in
7
Great location
Pros:

Very safe location and extremely courteous staff

Cons:

Cleanliness can be improved upon in passage areas and a bit ore lighting

2026-05-30 • via Nuitee
R
Ryan • solo_traveller • ca
9
Pros:

Amazing location & hospitality

2026-05-24 • via Nuitee
G
Gabriela • couple • fr
8
Pros:

L’accueil du personnel (nous avons pu rentrer plus tôt dans la chambre après un long voyage), le restau de l’hôtel est super nous y avons mangé plusieurs fois
Netflix dans la tv de la chambre
Très très bonne insonorisation (quadruple vitrage pour le chambre qui donnent sur rue)

Cons:

Chambres confortables mais rapport qualité prix un peu élevé selon nous
Odeur bizarre dans la deuxième chambre dans laquelle nous avons séjourné et système d’aération dans salle de bains qui ne fonctionnait pas
Nous avons séjourné deux fois dans cet établissement (début et fin de séjour)
Notre expérience à la fin du séjour moins bonne : nous avons demandé à pouvoir partir à 21h du logement car nous avions avion à prendre tard. Le personnel dit que c’est possible mais en payant un nuit supplémentaire. Jusque là normal. Toutefois il nous la facturent au même prix qu’une nuit sur booking alors que nous n’allions pas prendre le petit déjeuner et que nous avions réservé en direct donc normalement ils ont économisé les frais Booking. Nous avons trouvé ça un peu abusif.

2026-05-24 • via Nuitee
L
Luiz Antonio Giardino • couple • br
10
Fantástico
Pros:

Everything is very good

2026-05-23 • via Nuitee
C
Chandan Ramani • solo_traveller • in
8
2026-05-19 • via Nuitee
L
laure • couple • fr
8
2026-05-18 • via Nuitee
H
Hettiarachchi • family_with_children • lk
10
2026-05-17 • via Nuitee
R
Rahul • couple • us
10
Pros:

Everything

Cons:

We had 3 rooms. Only one room had double bed, rest all had two single bed on each room. Wish they had double bed in all three rooms.

2026-05-17 • via Nuitee
R
Rahul • family_with_children • us
10
Pros:

Everything was great. Wish they would have given a single bed for couple and double beds for rest of the family.

2026-05-16 • via Nuitee
M
Merce • solo_traveller • es
8
Pros:

Limpio y muy bien ubicado.Todo muy buen.

2026-05-13 • via Nuitee
A
anil • solo_traveller • ar
10
Pros:

Actitud de personal

Cons:

Exelente

2026-05-12 • via Nuitee
S
Shenthan • couple • fr
1
2026-05-12 • via Nuitee
S
soria • solo_traveller • ar
9
2026-05-11 • via Nuitee
B
Bhushan • extended_group • in
9
I Recommend
Pros:

Nice location, food and comfort

2026-05-10 • via Nuitee
G
Gillian • extended_group • gb
10
Great restaurant.
Pros:

Great base to be able to come back to between journeys. The restaurant was superb and staff were friendly and helpful.

Cons:

Nothing

2026-05-09 • via Nuitee
W
WATARU • solo_traveller • jp
10
デリーの拠点にしたいホテルです。
Pros:

部屋は綺麗で広く無料の水がペットボトル1.5lで4本備え付けられていました。インドの水に慣れない旅行者にとっては大変有難い対応でした。
併設のレストランで本格的なインドカレーが食べられます。
ホテルはコンノート・プレイスに位置しておりインド門やニューデリー駅への地下鉄が徒歩5分以内にあり立地も良かったです。
朝食会場の雰囲気も最高に良く申し分ありませんでした。

Cons:

特にありません。

2026-05-08 • via Nuitee
A
Ankita • solo_traveller • bd
8
2026-05-06 • via Nuitee
N
Nicola • couple • au
9
2026-05-06 • via Nuitee