Hotel Palace Heights

Hotels
8.8 (1310 reviews)
D - 26/28, Connaught Place ,Behind ODEON BIG Cinema , New Delhi , IN

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Cons:
Inconsistent cleanliness
Room size issues
Lack of amenities

Categories

Cleanliness
8.5
Some rooms reported cleanliness issues, particularly with towels and linens.
Service
9.3
Staff are frequently described as friendly, helpful, and courteous.
Location
9.3
Many reviews highlight the hotel's excellent location in a vibrant area.
Room Quality
8.3
Rooms described as small and some amenities lacking; could be improved.
Amenities
8.6
Amenities noted but some deficiencies in internet and TV service.
Value for Money
8.8
Some reviews mentioned higher pricing for the value provided.
Food and Beverage
8.8
Good breakfast options available, but variety could be improved.
Overall Experience
8.8
General satisfaction with the stay, despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:49

Property Description

Luxurious Accommodation
Experience comfort and style at Hotel Palace Heights, located just 600 metres from Connaught Place. The modern air-conditioned rooms with Wi-Fi, flat-screen TV, and DVD player ensure a relaxing stay.

Gourmet Dining
Indulge in the flavors of northern India at Zaffran, the hotel's fine dining restaurant. Enjoy delicious meals for lunch and dinner, adding a culinary delight to your stay in New Delhi.

Convenient Amenities
With 24-hour room service, laundry facilities, and free on-site parking, Hotel Palace Heights caters to all your needs seamlessly. Explore nearby attractions like Jama Masjid and Red Fort easily from our centrally located hotel.

Book now for an unforgettable experience at Hotel Palace Heights.

Important information:

Guests are required to show photo identification upon check-in. For Indian nationals, this means a driver's license, Aadhar Card or any government-approved ID. PAN cards are not accepted. All foreign nationals are required to provide a valid passport and visa.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DEL

Location

Guest Reviews

8.8
Based on 1310 reviews
Cleanliness: 8.5
Service: 9.3
Location: 9.3
Room Quality: 8.3
Amenities: 8.6
Value for Money: 8.8
Food and Beverage: 8.8
Overall Experience: 8.8
A
Agnès • solo_traveller • se
7
Pros:

Room and zaffran restaurant cosy

Cons:

The entrance to the building is unfortunately not so nice…a simple door and an elevator … good thought that you have a portier

2026-09-19 • via Nuitee
A
Adam • couple • pl
10
Bardzo pomocny personel, dobra lokalizacja
2026-09-19 • via Nuitee
J
JUMPEI • solo_traveller • jp
8
2026-09-18 • via Nuitee
L
Louis • couple • us
8
Great value hotel in Connaught
Pros:

Very nice and updated hotel in the center of Connaught. Excellent made to order breakfast each morning and clean, comfortable rooms. Sanjeer & Shweta were very kind and helpful.

2026-09-17 • via Nuitee
J
Jesica • solo_traveller • ar
10
2026-09-17 • via Nuitee
M
Maximilian • solo_traveller • at
7
Great value for money for a short stay in Delhi
Pros:

Staff were very friendly and helpful, breakfast was good and rooms were nice.

Cons:

The AC was directed at one of the beds but not the other, so one person was freezing and the other hot during the night. The rooms could have been cleaner altogether.

2026-09-17 • via Nuitee
H
Haruki • couple • jp
10
2026-09-15 • via Nuitee
L
Leandro • solo_traveller • br
9
Os funcionários são muitos atenciosos com o hóspede muito educados também
Pros:

Como fui a trabalho pra mim
Foi ótima

Cons:

A
Localização

2026-09-14 • via Nuitee
S
Shinji • couple • jp
10
デリー観光中心地
Pros:

とにかく市内中心地のロケーションが良い。
地下鉄駅のすぐ近くで、各地名所巡りのベースに最高。朝食も美味しくチャイやラッシーも良いです。
窓際でリス🐿️の戯れが楽しめます。
隣の北インド料理レストランも美味しい。

Cons:

空港とのエアポートエクスプレスとのアクセスがちょっと悪い。でも空港とはUber Taxの方が便利なので気になりません。

2026-09-14 • via Nuitee
J
John • solo_traveller • za
8
Pros:

Location was good.

Cons:

Noise.

2026-09-13 • via Nuitee
S
Shinji • couple • jp
10
デリー観光中心地
Pros:

やはりロケーション最高です。
朝食も美味しく楽しめました。
地下鉄駅も近く移動が簡単です。

Cons:

旅行中2回チェックインして1回目の部屋は空調が悪いのか湿度が高くベッドがビショビショで、クーラー全開でも乾かず、寝れませんでした。2回目では部屋を替えて貰い快適でした。

2026-09-13 • via Nuitee
J
Jamaica • solo_traveller • au
9
Pros:

The location, and helpful staff to carry my luggages

Cons:

Nothing

2026-09-12 • via Nuitee
D
Dr Jayesh Jani • solo_traveller • in
8
2026-09-11 • via Nuitee
A
Asadullah • couple • in
9
2026-09-11 • via Nuitee
P
Patrick • couple • de
7
Wir würden wiederkommen
Pros:

Gute zentrale Lage

Cons:

Zimmer relativ klein

2026-09-11 • via Nuitee
B
Bonod97 • solo_traveller • it
10
2026-09-10 • via Nuitee
R
Royi Yehud • solo_traveller • il
9
Pros:

Staff was checking on me and answered all of my questions and problems

Cons:

Not enough expereinced but I think you can get similiar experience for lower. I mean it wasnt too expensive but not cheap. First hotel in India so I might not know too much

2026-09-10 • via Nuitee
A
Anna • couple • pl
10
2026-09-10 • via Nuitee
M
Mr David glen • solo_traveller • gb
8
2026-09-10 • via Nuitee
E
Emer • family_with_children • gb
4
Inappropriate behaviour by staff
Pros:

Good location if you want to stay in Connaught Place which is connected well to all parts of city.

Breakfast was fine and breakfast staff were kind.

Cons:

We arrived about 2am tired after long flight and we were quite hassled at the front desk about our plans for the trip and their desire to get us to book trips with a travel agent. The biggest issue was the inappropriate behaviour of the porter who we struggled to get to leave our bedroom and who put his arm around my waist twice and my daughter's waist in a highly inappropriate manner. We did not experience this type of behaviour anywhere else on our trip and it left us feeling unsafe.

2026-09-08 • via Nuitee