Hotel Allén - Sure Hotel by Best Western Allen

Hotels
SureStay Hotel by Best Western
7.2 (5197 reviews)
Parkgatan 10 , Gothenburg , se

Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Fax/photocopying
Non-smoking throughout
Shared lounge/TV area
Fruits
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Satisfied with breakfast
Cons:
Cleanliness issues
Noisy rooms
Limited amenities

Categories

Cleanliness
6.1
Several comments indicated cleanliness issues, especially with the bathroom.
Service
8.06
The staff was frequently noted as friendly and helpful.
Location
8.1
Conveniently located near attractions with easy access.
Room Quality
6.06
Rooms were mentioned as small and somewhat noisy.
Amenities
7.09
Basic amenities were available, but some guests found shortcomings.
Value for Money
7.05
Good value was highlighted, especially with breakfast included.
Food and Beverage
7.1
Breakfast was generally praised but faced some critiques.
Overall Experience
8.06
Most guests found their stay satisfactory with some highlights.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:31

Property Description

Central Location and Convenience
Hotel Allén - Sure Hotel by Best Western Allen is conveniently located just a 10-minute walk from Gothenburg Central Station and a stone's throw away from the vibrant main street, Avenyn.

Comfortable Rooms and Amenities
Enjoy a cozy stay in rooms equipped with flat-screen TVs, wooden floors, and modern private bathrooms with showers. The hotel also offers complimentary WiFi, tea, coffee, and cake to make your stay even more enjoyable.

Local Tips and Nearby Attractions
Take advantage of the free internet computer in the lobby and seek recommendations from the friendly reception staff for local hotspots or assistance with restaurant reservations. Explore popular attractions like the Swedish Exhibition Centre and Liseberg Amusement Park, both within a short 15-minute walk from the hotel.

Book your stay at Hotel Allén now for a memorable experience in Gothenburg!

Important information:

Guests who want to use the parking facilities need to book in advance. Please note that parking is for an additional fee.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GOT

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is needed) and costs SEK 200 per day.

Location

Guest Reviews

7.2
Based on 5197 reviews
Cleanliness: 6.1
Service: 8.06
Location: 8.1
Room Quality: 6.06
Amenities: 7.09
Value for Money: 7.05
Food and Beverage: 7.1
Overall Experience: 8.06
M
Malin couple se
9
2026-06-06 via Nuitee
L
Linda couple se
7
2026-06-06 via Nuitee
S
Sabrina solo_traveller ch
3
Pros:

Das Zimmer war schön und sauber. Sehr zentral gelegen.

Cons:

Leider hatte es auf meiner Etage chaotische Menschen gehabt. Es wurde bis um Mitternacht herumgeschriehen und gepoltert.
Das Hotel ist ab 23.00 uhr nicht mehr besetzt.
Mir ist bewusst, dass das Hotel nicht viel dafür kann, aber meine Nacht war sehr schlecht und da ich alleine Reise habe mich nicht sicher gefühlt.

2026-06-05 via Nuitee
M
Mentesr family_with_children se
7
2026-06-05 via Nuitee
A
Anton solo_traveller de
7
2026-06-04 via Nuitee
B
Bernadette extended_group se
9
2026-06-04 via Nuitee
A
Anders family_with_children no
7
Koselig service ! Billig og rent og fint
Pros:

Stort og fint rom

Cons:

Litt liten frokostbuffet

2026-06-03 via Nuitee
Y
Ylva solo_traveller se
5
Helt ok. Ingen lyx.
2026-06-03 via Nuitee
W
Wilson solo_traveller se
9
Great value for money hotel in Gothenburg
Pros:

Great location! The rooms on the ground floor were so spacious, there was a bath, double bed and seating area by the tv. Great value for money. Good breakfast and the opportunity to park the car (for a small additional fee). I've stayed here twice now and will definitely do so again!

Cons:

There wasn't anything I was unhappy with.

2026-06-02 via Nuitee
U
Ulf solo_traveller se
5
Ett trevligt dygn i Götet
Pros:

Fint rum och skön säng
Läget centralt i staden

Cons:

Många trappor vid entren.
Är beläget i ett vanligt bostadshus
Dåligt med fungerande kanaler på TVn
Trångt i frukostmatsalen med mediokert utbud
Vackra korridorer och fint badrum hjälper inte upp det svaga betyget som hotellet får
Trots belägenheten mitt i stan är det 500 meter till t ex Valand
Dåligt isolerade väggar

2026-06-02 via Nuitee
S
Sven couple se
5
Cons:

Första av 2 nätter bodde vi i ett rum med urusel(smal, nedlegad) säng. Vi fick byta rum…..till helt OK sängkaliber

2026-06-02 via Nuitee
M
Minna solo_traveller fi
9
Hyvä hotelli
Pros:

Keskusta ja vanha kaupunki lähellä,hyvä aamiainen

2026-06-02 via Nuitee
W
Wilson solo_traveller se
8
Gothenburg hotel
Pros:

Great location! Helpful staff, room was basic but it had everything that was needed for a short stay.

Cons:

Size of the room(second floor room)

2026-06-02 via Nuitee
T
Tetiana couple no
10
Pros:

Хорошее месторасположении.Чистые номера ,постельное белье пахнет свежестью. Приветливый персонал и хорошие завтраки.

2026-06-02 via Nuitee
A
Antonius extended_group nl
7
2026-06-01 via Nuitee
R
rizwantfw solo_traveller pk
10
Pros:

very Good

2026-06-01 via Nuitee
E
Elias solo_traveller se
8
2026-06-01 via Nuitee
E
Eva solo_traveller se
9
2026-06-01 via Nuitee
M
Maohar solo_traveller se
1
Dåligt
Pros:

Dåligt säng ingen handdukar i badrummet

Cons:

Dåligt säng inga handdukar i badrummet

2026-06-01 via Nuitee
J
Jennie solo_traveller gb
10
Lovely stay 😊
Pros:

Really lovely stay, comfy beds/pillows, lovely powerful shower. Breakfast was good - small hot selection, pastries, fruit, yoghurt etc.

2026-06-01 via Nuitee