Hotel Allén - Sure Hotel by Best Western Allen

Hotels
•
SureStay Hotel by Best Western
7.2 (5339 reviews)
Parkgatan 10 , Gothenburg , se
+46 31 10 14 50

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Heating
Family rooms
Pets allowed
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Satisfied with breakfast
Cons:
Cleanliness issues
Noisy rooms
Limited amenities

Categories

Cleanliness
6.1
Several comments indicated cleanliness issues, especially with the bathroom.
Service
8.06
The staff was frequently noted as friendly and helpful.
Location
8.1
Conveniently located near attractions with easy access.
Room Quality
6.06
Rooms were mentioned as small and somewhat noisy.
Amenities
7.09
Basic amenities were available, but some guests found shortcomings.
Value for Money
7.05
Good value was highlighted, especially with breakfast included.
Food and Beverage
7.1
Breakfast was generally praised but faced some critiques.
Overall Experience
8.06
Most guests found their stay satisfactory with some highlights.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:31

Property Description

Central Location and Convenience
Hotel Allén - Sure Hotel by Best Western Allen is conveniently located just a 10-minute walk from Gothenburg Central Station and a stone's throw away from the vibrant main street, Avenyn.

Comfortable Rooms and Amenities
Enjoy a cozy stay in rooms equipped with flat-screen TVs, wooden floors, and modern private bathrooms with showers. The hotel also offers complimentary WiFi, tea, coffee, and cake to make your stay even more enjoyable.

Local Tips and Nearby Attractions
Take advantage of the free internet computer in the lobby and seek recommendations from the friendly reception staff for local hotspots or assistance with restaurant reservations. Explore popular attractions like the Swedish Exhibition Centre and Liseberg Amusement Park, both within a short 15-minute walk from the hotel.

Book your stay at Hotel Allén now for a memorable experience in Gothenburg!

Important information:

Guests who want to use the parking facilities need to book in advance. Please note that parking is for an additional fee.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GOT

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is needed) and costs SEK 200 per day.

Location

Guest Reviews

7.2
Based on 5339 reviews
Cleanliness: 6.1
Service: 8.06
Location: 8.1
Room Quality: 6.06
Amenities: 7.09
Value for Money: 7.05
Food and Beverage: 7.1
Overall Experience: 8.06
S
Solweig • solo_traveller • se
7
Pros:

Frukosten var lagom men vissa saker fylldes inte på mot slutet. Tex yoghurt.

2026-07-25 • via Nuitee
A
Anette • family_with_children • dk
6
ikke et hotel jeg vil vælge igen
Pros:

fin beliggenhed i fht shopping og spisesteder

Cons:

hotellet er slidt, den ekstra opredning på sovesofa var hård at ligge på
Synes ikke billederne levede op til virkeligheden
der blev ikke løbende ryddet op og tørt bord af efter morgenmaden. stativet til bakkerne var fyldt, så vi blev nød til at sætte dem på et bord, og der var ikke for mange borde i forvejen

2026-07-25 • via Nuitee
H
Håkan • solo_traveller • se
5
Pros:

Lägget på hotellet var bra 5min promenad till både Avenyn och Trädgårdsföreningen👍

Cons:

Frukosten var bra när dom väl fyllde på tog en stund innan dom gjorde det bara berodde nog på underbemaning men helt ok så här kan jag absolut tänka mig bo igen🙂

2026-07-24 • via Nuitee
J
Johanna • solo_traveller • se
6
2026-07-24 • via Nuitee
J
Josephine • extended_group • se
2
2026-07-24 • via Nuitee
E
Eva • extended_group • se
7
2026-07-24 • via Nuitee
A
Andre • couple • dk
7
2026-07-24 • via Nuitee
I
Ida • couple • se
6
Pros:

Trevlig personal bra läge

Cons:

Frukosten var dålig, mycket var slut och fylldes inte på.

2026-07-23 • via Nuitee
A
Andersson • solo_traveller • se
8
2026-07-23 • via Nuitee
F
FATIMA • extended_group • es
5
Cons:

Casi dormimos en la calle el día de la llegada, porque entró un usuario...nadie nos abrio
Hay que decir que limpien las habitaciones y cuarto de baño, claramente ambas estancias

2026-07-23 • via Nuitee
E
Elisabeth • extended_group • se
5
Pros:

Läget

Cons:

Dålig komfort i sängarna. Höga ljud utifrån trots stängda fönster.

2026-07-23 • via Nuitee
W
Wester • couple • se
4
Med erfarenheten från tre nätter hade vi nog valt ett annat hotell.
Pros:

Läget är bra! Sköna sängar

Cons:

Frukostarna var inte alls vad som förväntats. Trångt, ofta slut på maten, fick ofta påpeka detta och ibland verkar det bara varit slut. Kanske det behövts mer åersonal? Närheten till en nattklubb (som stängde 03.00) gjorde att fönster inte kunde vara öppna (men stördes i alla fall) och tillsammans med mindre bra ventilation gjorde nätterna väldigt varma. Personalen verkade inte speciellt motiverad.

2026-07-23 • via Nuitee
L
Lindberg • family_with_children • se
5
Centralt boende i lägre prisklass
Pros:

Centralt läge. Hjälpsam personal.

Cons:

Bristande städning. En extrasäng som gick sönder första natten. Två rum hade stopp i avloppet. Snabbt åtgärdat när man sa till, men borde ha setts över innan gäster anländer.

2026-07-23 • via Nuitee
H
Hansen • solo_traveller • no
8
Pros:

God beliggenhet

Cons:

Alt for varmt på rommet

2026-07-22 • via Nuitee
M
Mikael • solo_traveller • se
8
2026-07-22 • via Nuitee
S
Simon • family_with_children • se
8
Cons:

Många samtidigt vid frukost

2026-07-22 • via Nuitee
P
Pertti • family_with_children • fi
8
Kylmä kahvi, ja aamiainen loppu
2026-07-22 • via Nuitee
L
Lena • couple • se
9
Pros:

Nära till centrum. Sängarna var perfekta.trevlig och tillmötesgående personal.

Cons:

Det fanns inget kylskåp.
På TV saknades TV4.

2026-07-21 • via Nuitee
L
Lars Erik • family_with_children • no
6
Veldig sentralt, enkel frokost, men trafikkstøy og manglende aircondition tok fra oss nattesøvnen.
Pros:

Sentralt men vårt rom var ut mot veien.

Cons:

Ingen aircondition gjorde at det ble sykt varmt på rommet om natten. Og pga veien utenfor ble trafikkstøy et problem når vi åpnet vinduene.

2026-07-21 • via Nuitee
T
Thea • extended_group • se
9
Mycket trevlig och trivsam.
Pros:

Väldigt bra läge på boendet.

2026-07-20 • via Nuitee