Hotel Ca' Zusto Venezia

Hotels
9 (604 reviews)
Santa Croce 1358 , Venice , IT

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Family rooms
Lift / Elevator
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Generally clean
Cons:
Elevator issues
Limited breakfast options
Some maintenance problems

Categories

Cleanliness
8.64
Some reviews mentioned cleanliness issues like mold and maintenance problems.
Service
9.61
Multiple mentions of kind and accommodating staff.
Location
9.65
Great location close to major attractions and quiet areas.
Room Quality
8.6
Some rooms described as dated and with comfort issues.
Amenities
8.63
Lack of available amenities mentioned, such as a functioning elevator.
Value for Money
9.09
Generally viewed as reasonable value given the location.
Food and Beverage
8.14
Breakfast choices were limited and described as poor by some guests.
Overall Experience
9.61
Overall, guests reported a pleasant experience, despite some criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:01

Property Description

Historic Building in Venice:
Experience the charm of Venice at Hotel Cà Zusto, located in a historic building in the Santa Croce area. Just a short walk from the Riva di Biasio Vaporetto water bus stop, immerse yourself in the rich history of the city.

Elegant Rooms with Modern Amenities:
Indulge in luxury at Cà Zusto with elegantly designed rooms that seamlessly blend bright colour schemes, antique furniture, and modern amenities. Enjoy your stay with flat-screen TVs, minibars, and private bathrooms for your comfort.

Convenient Location and Services:
Start your day with a delicious Italian breakfast featuring pastries and hot drinks. Benefit from free Wi-Fi in the lobby, 24-hour front desk assistance for tourist information, and a peaceful location just 600 meters from Santa Lucia Train Station.

Book your stay at Hotel Cà Zusto for a memorable Venetian experience!

Important information:

When traveling with pets, please note that an extra charge of 21 EUR per pet, per night applies. Please note that a maximum of 1 pet is allowed. Please note that the property can only allow pets with a maximum weight of 10 kilos / pounds.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: VCE

Location

Guest Reviews

9
Based on 604 reviews
Cleanliness: 8.64
Service: 9.61
Location: 9.65
Room Quality: 8.6
Amenities: 8.63
Value for Money: 9.09
Food and Beverage: 8.14
Overall Experience: 9.61
D
Diego • solo_traveller • it
8
2026-09-14 • via Nuitee
S
Sophie • solo_traveller • de
10
Pros:

Etwas versteckt und ein kleines juwel in den alten gemäuern.

2026-09-13 • via Nuitee
J
Justin • extended_group • gb
5
Pros:

It was very convenient during the BA crisis

Cons:

Tiny room

2026-09-13 • via Nuitee
C
Connor • couple • gb
5
3* hotel advertised as a 4*
Pros:

The staff were friendly, the hotel was closer to the entrance of Venice so was better to arrive there. Also the size of the room was pretty great.

Cons:

Breakfast options were limited. The room was not full of facilities which you would expect of a 4* hotel and needed new flooring, the shower area was poor, and not much space, was getting water everywhere in the bathroom due to the shower partition being a flimsy curtain that did not reach the floor.

2026-09-12 • via Nuitee
K
Kerstin • solo_traveller • de
7
2026-09-03 • via Nuitee
S
Stephanie • couple • gb
5
Fine. Cool and comfortable. Small rooms and tiny bathroom and shower
Pros:

Comfy beds, air conditioning and friendly staff

Cons:

Breakfast selection was very limited for hot food and fruit

2026-08-28 • via Nuitee
J
JOSEANT.68 • couple • es
9
Hotel con encanto y muy bien situado.
Pros:

Buen desayuno, el café te lo hacen en el momento y está muy bueno. Ubicación excelente y tranquila.

Cons:

Nada en concreto.

2026-08-27 • via Nuitee
E
Elke • couple • de
10
Pros:

Der nette Empfang an der Rezeption und die tolle, ruhige Lage des Hotels

2026-08-26 • via Nuitee
B
Beverly • extended_group • ca
10
Quiet. Clean. Great Location! 1000% stay here again
Pros:

Great location! So quiet. Great breakfast and helpful staff.

Cons:

Nothing

2026-08-23 • via Nuitee
B
Beverly • couple • ca
10
2026-08-23 • via Nuitee
G
gianluca • couple • it
10
2026-08-23 • via Nuitee
P
Petra • solo_traveller • hr
9
Pros:

Ljubazno osoblje, mirna lokacija, simpatično uređenje interijera

Cons:

Kupaona nije bila čista, puno kamenca u tuš kabini, jastuci nisu bili udobni, slaba rasvjeta.

2026-08-23 • via Nuitee
L
Laura • family_with_children • gb
6
2026-08-22 • via Nuitee
J
Jostein • solo_traveller • no
10
Pros:

Great staff!

2026-08-18 • via Nuitee
K
Kate • family_with_children • be
7
Pros:

De locatie, de sfeer in het hotel en van de kamer en de vriendelijkheid van Andrea!

Cons:

Er waren wel wat dingetjes stuk. Niks heel erg, maar toch jammer. De hoofdlamp in de kamer, de zeephouder, de toiletrolhouder, het slot van de badkamerdeur, de deur van het ijskastje…

2026-08-14 • via Nuitee
N
Niloufar • couple • fi
7
A pleasant stay with very kind staff and a convenient location, although the room was too warm during the hot weather
Pros:

The gentleman at the property was extremely polite, kind and helpful. The location was also very convenient, with easy walking access to the train station and the city centre. The breakfast was simple but sufficient and overall enjoyable.

Cons:

We stayed during a very hot period, and unfortunately the cooling system in the room was not strong enough to keep the room comfortable. It was so warm that we had to wear very little clothing while staying in the room. The breakfast area also did not have self-service machines. For example, we had to ask the staff whenever we wanted coffee, as the coffee machine was not available for guests to use directly.

2026-08-11 • via Nuitee
E
emilie • couple • us
9
Great
Pros:

The staff was very helpful

2026-08-11 • via Nuitee
R
RAFI • solo_traveller • us
7
2026-08-09 • via Nuitee
F
Frederic • family_with_children • fr
10
2026-08-08 • via Nuitee
U
Urszula • extended_group • pl
10
2026-08-06 • via Nuitee