Embassy Suites Omaha- La Vista/ Hotel & Conference Center

Hotels
Embassy Suites Hotels
8.6 (421 reviews)
12520 Westport Parkway , La Vista , us

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Cons:
Dirty rooms
Outdated facilities

Categories

Cleanliness
8.06
Multiple reviews indicate rooms were dirty and had unpleasant odors.
Service
10
Friendly and efficient staff mentioned positively in multiple reviews.
Location
10
Accessibility noted positively, offering a convenient stay.
Room Quality
7.06
Rooms described as outdated, neglected, and unsafe.
Amenities
9.56
Basic amenities acknowledged but criticized for condition.
Value for Money
6.06
High fees compared to room quality and maintenance led to poor value perception.
Food and Beverage
10
Positive feedback on breakfast and an omelette station; overall food quality appreciated.
Overall Experience
8.06
Overall negative experience due to room issues, cleanliness concerns, and hidden fees.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:34

Property Description

Luxurious Suites with Modern Amenities

Experience comfort and convenience at Embassy Suites Omaha- La Vista/ Hotel & Conference Center. Our suites feature a separate living area, flat-screen TV, microwave, and refrigerator. Enjoy entertainment with satellite TV and video games during your stay.

Delicious Dining Options and Relaxation

Start your day with a complimentary breakfast and unwind at our weekday evening reception. Indulge in casual dining at La Vista Nines for lunch and dinner. Take a dip in our indoor pool or stay active at the gym. Need to catch up on work? Visit our business center for all your needs.

Convenient Location for Shopping and Exploring

Located just minutes away from downtown Omaha, our hotel offers a free area shuttle for easy access to nearby attractions. Explore Oak View Mall for shopping and dining, or take a short drive to downtown Lincoln. Book your stay with us now for a memorable experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OMA

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 421 reviews
Cleanliness: 8.06
Service: 10
Location: 10
Room Quality: 7.06
Amenities: 9.56
Value for Money: 6.06
Food and Beverage: 10
Overall Experience: 8.06
T
Titus solo_traveller us
10
Super convenient hotel for a zoo trip
Pros:

Our kids loved the pool and we enjoyed using the workout room. It was in a great spot for quick meals outside of Omaha and very easy to navigate. The breakfast was excellent.

2026-08-17 via Nuitee
M
María José couple us
10
Creo que el pago del aparcamiento deberían de ponerlo con el pago de la habitación
Pros:

Realmente me gustó mucho la ubicación la habitación ni se diga muy hermosa y muy limpia el personal muy servicial

Cons:

Lo que no me gustó es que llegue muy cansada del viaje y tuve que meterme a una aplicación donde tenía que pagar mi parqueadero me gustaría que mejor se tome el tiempo el hotel de ponerlo junto al pago de la habitación eso ayudaría muchísimo

2026-08-16 via Nuitee
J
Jean couple us
9
Otherwise, we had a great pleasant day like I said it was convenient and staff was wonderful
Pros:

Was clean, very courteous everything was easy to find ,staff was wonderful

Cons:

Carpet in room needs attention, was bunched up in doorways and stuff like that just wear and tear

2026-08-10 via Nuitee
B
Brian solo_traveller us
7
Pros:

Spacious room

Cons:

That parking is an additional cost of $11 a day. If you are already paying for a room they could give you a slip for your dash instead of charging you to park

2026-08-10 via Nuitee
P
Phil couple us
10
2026-08-04 via Nuitee
J
Joseph solo_traveller us
1
Pros:

Nothing

Cons:

I booked one night at the Embassy Suites. Went to check in and their systems were down. Waited 25 mins then was told they didnt have a room for me but sent me next door to the Courtyard by Marriott. Courtyard was great, I was lucky they had rooms. So I never stayed at the Embassy Suites, stayed and paid at Courtyard. After checkout the next day I see a room charge from Embassy Suites on my card. Luckily I lost the card I booked with a few weeks ago and it was shut down so the charges never went through. But they tried to charge me for a stay that I never had at the Embassy Suites. Because of Courtyard ended up having a good night, Embassy Suites was awful.

2026-08-02 via Nuitee
S
stephhow123 Family
10
Wonderful spot for large groups!!
Pros:

We were in town for a funeral and staying at the Embassy Suites. We had a large family group and were able to gather in the dining area one evening for pizza. Tony at the front desk was extremely friendly, kind and helpful with any thing we needed and he helped us haul out the trash. We were so grateful for the space and the availability to our group.

2026-07-19 via Tripadvisor
A
Alyssa couple us
10
Great
Pros:

We love the happy hour and breakfast! Great location!

Cons:

Had to pay for parking

2026-07-13 via Nuitee
H
Howard solo_traveller us
10
Pros:

The lobby was very nice and good breakfast

Cons:

No pool table

2026-06-10 via Nuitee
R
Refugio couple us
8
2026-06-01 via Nuitee
H
H459CHkarenm Family
10
THANK YOU to hotel staff in El Vista, Nebraska !!!
Pros:

We stayed a week in mid-April 2026 while visiting relatives in Omaha. I mostly want to commend the Front Desk staff--and in particular, Mechelle--for assisting and supporting me when my husband who has Alzheimer's vanished from our room in the dark early morning hours of April 17th. I was beyond terrified & hysterical, but the staff calmly took charge, called 9-1-1 for me, comforted me, and never left me until the police located him (based on info from the hotel's maintenance staff who had reported seeing him in the parking lot) and returned him to the hotel. Everyone was so kind and caring, and I will be forever grateful. 🙏

2026-05-27 via Tripadvisor
J
Johnson solo_traveller us
8
Friendly service!
Pros:

The service! Everyone was so nice .

Cons:

The snack hour left something to be desired. The shower curtain wouldnt stay in place so the water would get out, or you would be exposed. And the shower head settings were terrible. Just a normal shower spray would have been acceptable

2026-05-19 via Nuitee
B
Brent family_with_children us
10
2026-05-17 via Nuitee
B
Brandon couple us
8
2026-05-11 via Nuitee
L
lindy family_with_children us
3
Would go to a different hotel next time
Pros:

Had a cool design/fountain in the center

Cons:

We selected a room with 2 queen beds and got 2 full beds that sagged so that you would roll into the center.
You had to go through a different app to pay for parking that didn’t work very well so the first 30 min of our stay was spent trying to get it to work. We got there at 11:00pm and didn’t want to spend our time on that. Would rather just get charged by hotel or not at all! Don’t recall seeing anything about paying for parking when we booked.

2026-05-06 via Nuitee
E
Elaine couple us
10
Wonderful and plan to return again next year
Pros:

everything was absolutely perfect!

Cons:

nothing

2026-05-06 via Nuitee
J
Janine solo_traveller us
8
2026-05-04 via Nuitee
L
Laterisers Couples North Pole, Alaska
10
Stopped for the night while traveling, and within 20 minutes decided to stay a second night!
Pros:

We very much enjoyed out stay at this Embassy Suites, it was a great place for us to stay and recharge while traveling cross country.

This is an old style Embassy, think open courtyard, glass elevator, etc…If you have a room in the opening to the courtyard it can get noisy in the living room area, but the bedroom area was close. Our first night a group of kids were allowed by the parents to run up and down the hall screaming and yelling as well as going up and down the elevators, but that stopped around 10 pm, could have been because of the sheriff in the lobby.

We loved having a true two room suite, door closing off the bedroom instead of the new open concepts at most hotels.

The sleeping area was quiet, the bed comfortable and makes leaving to get on the road again a tough decision. While a dated hotel, I wish there was one just like it in everyplace we stopped, if so we might never stay at another brand.

The front desk was incredible, my only complaint is they charge $10 per night for parking, I was told that is being driven by corporate Hilton and not a local decision, I have heard the same thing from other properties. This should be criminal, show a price to stay and stop with the hidden fees!

Breakfast was the typical Embassy offerings, but the staff was very friendly and was one of the cleanest I have stayed at.

Multiple places close by to eat. For shopping, Cabellas and Costco are walking distance, there is also a theater/pub in the area.

All things considered, when in the area, I don’t think we would stay anywhere else.

If you’re looking for a clean, inexpensive place to stay, I don’t think you will do better than this, just be prepared to pay for parking.

2026-05-03 via Tripadvisor
G
Glinsmann solo_traveller us
10
2026-04-28 via Nuitee
P
Paul couple us
8
Very convenient and adequate for our needs.
Pros:

Breakfast is always good. the morning cook has been there for years is very good and very friendly.

Cons:

The rooms are becoming dated. carpet was stretched and loose almost causing a tripping hazard.

2026-04-20 via Nuitee