Hampton Inn & Suites Montgomery-Downtown

Hotels
•
Hampton Inn
8 (593 reviews)
100 Commerce Street , Montgomery , US

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Good breakfast
Cons:
Cleanliness issues
Room quality below expectations
Value not justified for the price

Categories

Cleanliness
6.75
Issues with mold and broken items indicate cleanliness is below standard.
Service
9.75
Staff were consistently pleasant and helpful during visits.
Location
9.75
Great location for all downtown attractions, well noted in multiple reviews.
Room Quality
5.75
Rooms showed signs of deterioration and had maintenance issues.
Amenities
7.75
Basic amenities mentioned but some items (ice machine, television) were not working.
Value for Money
7.75
The quality of the room and amenities does not justify a $300 per night rate.
Food and Beverage
8.75
Breakfast was good, but crowded at times.
Overall Experience
7.75
Mixed experiences with service and facilities leading to an overall disappointing stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 05:29

Property Description

Modern Amenities
The Hampton Inn & Suites Montgomery-Downtown offers modern amenities such as free Wi-Fi, cable TV, and a gym. Each room is equipped with conveniences like a coffee maker, hairdryer, and work desk.

Convenient Facilities
Guests can take advantage of the hotel's business center, laundry facilities, and 24-hour front desk. Some rooms even feature a microwave and refrigerator for added convenience during your stay.

Nearby Attractions
Located within walking distance are popular attractions like the Civil Rights Memorial, Legacy Museum, Rosa Parks Museum, and Legacy Pavilion. Explore the rich history of Montgomery with ease from this centrally located hotel.

Book your stay at the Hampton Inn & Suites Montgomery-Downtown for a comfortable and convenient experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MGM

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 593 reviews
Cleanliness: 6.75
Service: 9.75
Location: 9.75
Room Quality: 5.75
Amenities: 7.75
Value for Money: 7.75
Food and Beverage: 8.75
Overall Experience: 7.75
K
Karigan • couple • us
4
Pretty hotel, bad spot pain to bring bags unless you snag street parking or pull over to unload
Pros:

Clean

Cons:

No parking, like unless you pay for parking they have zero parking and no soap in bathroom or bags for cans. No free cancellation when you arrive and want to leave because of the parking.

2026-09-12 • via Nuitee
B
Brandon • family_with_children • us
4
I sure hope they get it together over there.
Cons:

Parking and ability to safely remove belongings from car is terrible. Constantly hassled by very expensive valet. Belittled when decided not to let unpleasant valet park car. Wifi was a mess to get working.
Paid for a room with two beds, got a room with one bed. After being moved to a room with a fold out couch next to the elevator, we got basically no sleep.
Could’ve stayed across the street for less, I thought the old building would be charming, I was wrong.

2026-09-08 • via Nuitee
C
CAsey • solo_traveller • us
8
Pros:

Location was excellent.

Cons:

Small elevators.
Noise from motorcycles.
Never have seen a place where you turn the TV on from a wall switch.

2026-09-01 • via Nuitee
M
melissa • solo_traveller • us
10
Pros:

Cleanliness

Cons:

Parking

2026-08-30 • via Nuitee
C
Cynthia • extended_group • us
9
Overall it was comfortable.
Pros:

The location was on point. Coffee was good, didn't get the chance to have breakfast.

Cons:

I wish that you more things on tv and have sugar and cream in the room to make coffee.

2026-08-29 • via Nuitee
M
mamax2-2020 • Family
10
Great Location!!
Pros:

We had a wonderful time at our recent stay. We were passing through and I'm glad we stopped here. Chris J. was so helpful with valet and then also recommending a few great options for dinner that were within walking distance. Everyone was no polite and the establishment was very clean.

2026-08-24 • via Tripadvisor
D
dmdm52006 • Business • Port Saint Lucie, Florida
2
Worst stay ever
Pros:

Worst hotel stay I think ever we had to try 3 different rooms to finally get one that everything worked in. This is supposed to be recently renovated stay away from this one. I even called my Hilton honors to try to twitch hotels. The added bonus was the homeless guy screaming in the streets at 3am.

2026-08-24 • via Tripadvisor
A
Alexis • solo_traveller • us
3
Eh...You Get What You Pay For
Pros:

The weekend staff was fantastic as always. When it came to my room and me needing to be moved, they were amazing and understanding. Breakfast was okay; nothing to write home about or anything super special.

Cons:

My original room was not fully stocked by housekeeping. Valet was a little slow considering how I was always "number one" in the queue. The room didn't get "hotel room" cold, but it wasn't crazy hot. The water out of the shower was brown and that was my last straw. The location was blocked off by MPD, so it was hard to get back.

2026-08-24 • via Nuitee
T
Theron • solo_traveller • us
7
Pros:

Somethings

Cons:

Parking, broken elevator

2026-08-24 • via Nuitee
B
Brandon • couple • us
2
2026-08-19 • via Nuitee
P
Portia • solo_traveller • us
1
Probably wouldn’t stay again
Pros:

Location

Cons:

Shower not clean, ants, urine on the floor around toilet. KaShaunta was very nice other front desk staff was not.

2026-08-16 • via Nuitee
P
Patrik • solo_traveller • se
7
2026-08-16 • via Nuitee
C
Christal • solo_traveller • us
8
I will be BACK!
Pros:

I love the staff! Mrs. Pat was so sweet and willing to help! Also the lady with the short hair and the lady with the dreads (can’t remember their names. It was clean, the breakfast was good and hot!

Cons:

I didn’t like how the air wasn’t getting colder. So I didn’t sleep well as I wanted. But the staff did try to help with setting it for me.

2026-08-08 • via Nuitee
K
Kolten • extended_group • us
1
Ass. Never going back there
Pros:

Nothing

Cons:

Nothing where to park, staff was rude, I got double charged, police had the street blocked couldn’t park within 2 blocks of the hotel.

2026-08-05 • via Nuitee
J
Julie • family_with_children • us
1
Nothing as advertised. Will never stay there
Pros:

Nothing

Cons:

The location may have been in the heart of the city but my family and I did not feel safe staying there. We actually left and found a new hotel. We will never go back.

2026-08-02 • via Nuitee
E
Esther • couple • nl
8
Mooi hotel in centrum
Pros:

Ligging in centrum. Ontbijt was heel veel keuze, erg vriendelijke ontbijtmedewerker, koffie en thee 24/7 beschikbaar. Mooie nette kamer. Heel leuk die welkomstboodschap op je tv.

Cons:

Geen eigen parkeerterrein

2026-07-21 • via Nuitee
L
Lynette • solo_traveller • us
10
2026-07-21 • via Nuitee
A
Angela • solo_traveller • us
10
2026-07-20 • via Nuitee
C
Charles • couple • us
1
Worst I have ever had at a Hampton
Pros:

Fair

Cons:

Check in took 3hrs. Loud music from bar nextdoor until 2am.

2026-07-19 • via Nuitee
J
Jay • solo_traveller • us
7
2026-07-18 • via Nuitee