Hampton Inn & Suites Montgomery-Downtown

Hotels
Hampton Inn
8 (593 reviews)
100 Commerce Street , Montgomery , us

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Good breakfast
Cons:
Cleanliness issues
Room quality below expectations
Value not justified for the price

Categories

Cleanliness
6.75
Issues with mold and broken items indicate cleanliness is below standard.
Service
9.75
Staff were consistently pleasant and helpful during visits.
Location
9.75
Great location for all downtown attractions, well noted in multiple reviews.
Room Quality
5.75
Rooms showed signs of deterioration and had maintenance issues.
Amenities
7.75
Basic amenities mentioned but some items (ice machine, television) were not working.
Value for Money
7.75
The quality of the room and amenities does not justify a $300 per night rate.
Food and Beverage
8.75
Breakfast was good, but crowded at times.
Overall Experience
7.75
Mixed experiences with service and facilities leading to an overall disappointing stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 05:29

Property Description

Modern Amenities
The Hampton Inn & Suites Montgomery-Downtown offers modern amenities such as free Wi-Fi, cable TV, and a gym. Each room is equipped with conveniences like a coffee maker, hairdryer, and work desk.

Convenient Facilities
Guests can take advantage of the hotel's business center, laundry facilities, and 24-hour front desk. Some rooms even feature a microwave and refrigerator for added convenience during your stay.

Nearby Attractions
Located within walking distance are popular attractions like the Civil Rights Memorial, Legacy Museum, Rosa Parks Museum, and Legacy Pavilion. Explore the rich history of Montgomery with ease from this centrally located hotel.

Book your stay at the Hampton Inn & Suites Montgomery-Downtown for a comfortable and convenient experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MGM

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 593 reviews
Cleanliness: 6.75
Service: 9.75
Location: 9.75
Room Quality: 5.75
Amenities: 7.75
Value for Money: 7.75
Food and Beverage: 8.75
Overall Experience: 7.75
C
Cynthia extended_group us
9
Overall it was comfortable.
Pros:

The location was on point. Coffee was good, didn't get the chance to have breakfast.

Cons:

I wish that you more things on tv and have sugar and cream in the room to make coffee.

2026-08-29 via Nuitee
M
mamax2-2020 Family
10
Great Location!!
Pros:

We had a wonderful time at our recent stay. We were passing through and I'm glad we stopped here. Chris J. was so helpful with valet and then also recommending a few great options for dinner that were within walking distance. Everyone was no polite and the establishment was very clean.

2026-08-24 via Tripadvisor
D
dmdm52006 Business Port Saint Lucie, Florida
2
Worst stay ever
Pros:

Worst hotel stay I think ever we had to try 3 different rooms to finally get one that everything worked in. This is supposed to be recently renovated stay away from this one. I even called my Hilton honors to try to twitch hotels. The added bonus was the homeless guy screaming in the streets at 3am.

2026-08-24 via Tripadvisor
T
Theron solo_traveller us
7
Pros:

Somethings

Cons:

Parking, broken elevator

2026-08-24 via Nuitee
A
Alexis solo_traveller us
3
Eh...You Get What You Pay For
Pros:

The weekend staff was fantastic as always. When it came to my room and me needing to be moved, they were amazing and understanding. Breakfast was okay; nothing to write home about or anything super special.

Cons:

My original room was not fully stocked by housekeeping. Valet was a little slow considering how I was always "number one" in the queue. The room didn't get "hotel room" cold, but it wasn't crazy hot. The water out of the shower was brown and that was my last straw. The location was blocked off by MPD, so it was hard to get back.

2026-08-24 via Nuitee
B
Brandon couple us
2
2026-08-19 via Nuitee
P
Portia solo_traveller us
1
Probably wouldn’t stay again
Pros:

Location

Cons:

Shower not clean, ants, urine on the floor around toilet. KaShaunta was very nice other front desk staff was not.

2026-08-16 via Nuitee
P
Patrik solo_traveller se
7
2026-08-16 via Nuitee
C
Christal solo_traveller us
8
I will be BACK!
Pros:

I love the staff! Mrs. Pat was so sweet and willing to help! Also the lady with the short hair and the lady with the dreads (can’t remember their names. It was clean, the breakfast was good and hot!

Cons:

I didn’t like how the air wasn’t getting colder. So I didn’t sleep well as I wanted. But the staff did try to help with setting it for me.

2026-08-08 via Nuitee
K
Kolten extended_group us
1
Ass. Never going back there
Pros:

Nothing

Cons:

Nothing where to park, staff was rude, I got double charged, police had the street blocked couldn’t park within 2 blocks of the hotel.

2026-08-05 via Nuitee
J
Julie family_with_children us
1
Nothing as advertised. Will never stay there
Pros:

Nothing

Cons:

The location may have been in the heart of the city but my family and I did not feel safe staying there. We actually left and found a new hotel. We will never go back.

2026-08-02 via Nuitee
E
Esther couple nl
8
Mooi hotel in centrum
Pros:

Ligging in centrum. Ontbijt was heel veel keuze, erg vriendelijke ontbijtmedewerker, koffie en thee 24/7 beschikbaar. Mooie nette kamer. Heel leuk die welkomstboodschap op je tv.

Cons:

Geen eigen parkeerterrein

2026-07-21 via Nuitee
L
Lynette solo_traveller us
10
2026-07-21 via Nuitee
A
Angela solo_traveller us
10
2026-07-20 via Nuitee
C
Charles couple us
1
Worst I have ever had at a Hampton
Pros:

Fair

Cons:

Check in took 3hrs. Loud music from bar nextdoor until 2am.

2026-07-19 via Nuitee
J
Jay solo_traveller us
7
2026-07-18 via Nuitee
L
Lowery couple us
5
Pros:

The location and historical items

Cons:

There was no food for breakfast and no one was in the area to report it to. No one asked about our stay.

2026-07-17 via Nuitee
C
C6150GNjohns Business
10
Great stay!
Pros:

We loved our stay. Our valet, Chris, was very helpful.

2026-07-14 via Tripadvisor
C
collinsb683 Couples Montgomery, Alabama
10
Valet
Pros:

Enjoyed our stay. Chris was awesome valeting us. We will come again.

2026-07-09 via Tripadvisor
C
Clifford couple us
8
2026-07-05 via Nuitee