Comfort Hotel Hakodate

Hotels
Comfort
8.2 (2073 reviews)
Wakamatsu-cho 16-3 , Hakodate , jp

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Lift / Elevator
Laundry
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Delicious breakfast
Cons:
Noise from neighboring guests
Limited elevator access

Categories

Cleanliness
7.88
The rooms were described as clean, but some noted noise from other guests which affected the experience.
Service
8.35
Staff were friendly and accommodating, particularly praised for handling luggage and breakfast service.
Location
8.39
The hotel was conveniently located near the JR Station and tram services, making it easy to explore the area.
Room Quality
7.84
Rooms were generally comfortable but faced criticism for small bathrooms and views obstructed by neighboring buildings.
Amenities
7.87
Limited amenities but adequate for guests' needs; some reviews mentioned a lack of available items.
Value for Money
8.33
Good value considering location and inclusion of breakfast, with several reviews highlighting cost-effectiveness.
Food and Beverage
8.88
Breakfast received positive feedback, with various options and good quality.
Overall Experience
8.05
Overall experience was positive, with many guests expressing a desire to return despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:49

Property Description

Convenient Location
The Comfort Hotel Hakodate is strategically positioned in front of Japan Railway's Hakodate train station, offering easy access to various businesses and attractions. Guests can explore nearby gems such as the Hakodate Morning Market, Mt. Hakodate Ropeway, and Goryokaku Park effortlessly.

Modern Amenities
Enjoy a comfortable stay with complimentary continental breakfast, high-speed Internet, and coffee. The hotel caters to business needs with fax services and provides well-equipped guest rooms featuring LCD TVs, refrigerators, and air conditioning.

Local Delights
Indulge in the vibrant culinary scene surrounding the hotel, offering fresh seafood and authentic local dishes. With entertainment venues, shops, and transportation options like the Hakodate City Tram at your doorstep, the Comfort Hotel Hakodate ensures a memorable stay.

Book your stay now at the Comfort Hotel Hakodate for a delightful blend of convenience and comfort.

Important information:

Please note that you must show a valid photo ID and credit card upon check-in.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: HKD

Location

Guest Reviews

8.2
Based on 2073 reviews
Cleanliness: 7.88
Service: 8.35
Location: 8.39
Room Quality: 7.84
Amenities: 7.87
Value for Money: 8.33
Food and Beverage: 8.88
Overall Experience: 8.05
I
Inui couple jp
8
2026-08-29 via Nuitee
D
Dorotea family_with_children cz
9
2026-08-25 via Nuitee
R
REN solo_traveller jp
9
函館の交通網を網羅できる重要拠点候補
Pros:

函館駅の目の前のロケーションにありながら、価格帯も手頃で観光の拠点としやすい立地。主要な交通機関への乗り換えが容易であるため、五稜郭や函館山など主要な観光地を1日で網羅することが出来る。また、朝食バイキングに石狩鍋など北海道らしいメニューがあり、旅の気分を高めてくれた。部屋のWi-Fiも良好で、旅の情報をゆっくり調べながらくつろぐ事が出来た。

Cons:

部屋に歯ブラシが備え付けられておらず、チェックイン時のアメニティにもなかった。連絡した所フロントから受け取ることが出来たため、備え付けの忘れか、案内の漏れがあったものと思われる。また、部屋のユニットバスが踏みどころによっては大きな音を立てるのも少し気になった。

2026-08-24 via Nuitee
S
simon couple gb
8
Pleasant and comfortable stay.
Pros:

Very near the station and trams/buses. Efficient, clean, good breakfast. Mountain view from our room.

Cons:

Nothing.

2026-08-23 via Nuitee
M
Minsoo family_with_children gb
7
Pros:

Handy for market and station etc

Cons:

Bathroom cramped

2026-08-23 via Nuitee
巧茹 extended_group tw
8
2026-08-20 via Nuitee
M
Myriam couple de
8
Pros:

Die Lage und das Frühstück

Cons:

Die Decke war zu zweit trotz AC sehr warm.

2026-08-18 via Nuitee
I
ITO solo_traveller jp
8
Pros:

朝食無料

Cons:

エレベーターが、1基しかないので時間かかる
でもちゃんと説明はしてくれてました。

2026-08-18 via Nuitee
M
MASAHITO family_with_children jp
8
とても満足
Pros:

市電が目の前で朝食が美味しかった

Cons:

エレベーターが1つしかない事ぐらい

2026-08-18 via Nuitee
H
Hideaki solo_traveller jp
7
無難な感じ。
Pros:

立地が良い。

Cons:

駐車場が離れてる。

2026-08-15 via Nuitee
S
Suling solo_traveller tw
9
2026-08-15 via Nuitee
K
Katsuji couple jp
8
良かった
Pros:

フロントスタッフの対応がよかった

Cons:

食事の盛り付け場所が狭かった、

2026-08-15 via Nuitee
Y
YUKO solo_traveller jp
8
2026-08-14 via Nuitee
S
Shigeru family_with_children jp
8
2026-08-14 via Nuitee
C
chizuru family_with_children jp
8
コスパよく居心地はよかったです。
Pros:

駅近で清潔で、スタッフがとても丁寧だった。

Cons:

エレベーターが1機しかなくて不便だった。

2026-08-13 via Nuitee
V
Virginia solo_traveller it
8
Pros:

La posizione comoda

Cons:

La camera piccolissims

2026-08-12 via Nuitee
S
Seng Leong family_with_children sg
5
Uncomfortable Comfort Hotel
Pros:

Comfort Hotel doesn't live up to its name - very uncomfortable hotel

Cons:

Very tiny room. Hardly enough space for 2 person

2026-08-12 via Nuitee
P
paolo couple it
9
2026-08-10 via Nuitee
R
Richard extended_group gb
6
A good hotel if you are looking for somewhere clean and functional to stay.
Pros:

The breakfast was as expected, fairly limited, but tasty. As it was included free it was a bonus and better than I would have expected.

Cons:

There wasn't much to dislike. It is a budget hotel and it was clean and comfortable. Everything worked as it should.

2026-08-09 via Nuitee
A
Alex couple it
8
2026-08-08 via Nuitee