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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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24-hour front desk
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Heating
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Family rooms
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Pets allowed
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Laundry
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Fax/photocopying
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Non-smoking throughout
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Private parking
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Daily housekeeping
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Designated smoking area
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Vending machine - drinks
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Vending machine - snacks
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Picnic area
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Food delivered to guest room
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Screens / Barriers between staff and guests for safety
Review Highlights
Categories
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Property Description
Fully Equipped Kitchens
Each room at Extended Stay America - Phoenix - Chandler features a fully equipped kitchen, complete with a stovetop, microwave, and fridge. Whether you're staying for a few nights or an extended period, you can enjoy the convenience of preparing your meals just like at home.
Complimentary Amenities
Enjoy free WiFi, free onsite parking, and free local phone calls during your stay. Additionally, start your day right with a complimentary breakfast that includes a variety of options such as breakfast bars, muffins, hot cereal, coffee, and tea.
Convenient Services
Benefit from the 24-hour front desk, laundry and ironing facilities, and upgraded bedding with extra pillows. With weekly housekeeping provided for free and the option for daily housekeeping for a fee, you can focus on relaxing and exploring nearby attractions like the Phoenix Zoo and Botanical Gardens.
Book your stay at Extended Stay America - Phoenix - Chandler for a comfortable and convenient experience.
Please note that only weekly housekeeping services are provided. For a stay of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen and more.
Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee.
A valid credit card is required at check-in for payment. Cash is not accepted.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Property Accessibility
- Ramp: No
- Entrance Leveled: No
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Ramp: No
- Entrance Leveled: No
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Braille Room Numbers: No
- Noticeable Room Number: No
- Room Door Peephole: No
- Service From TV: No
- Hearing Kit: No
- TV Alarm Clock: No
- Accessible Room Connecting Doors: No
- TTY Hearing Speech Impaired: No
- Toilet Grabbing Handles: No
- Adjustable Shower Head: No
- Bathroom Emergency Cord: No
- Bathtub Grabbing Handles: No
- Cabin Under Sink: No
- Shower Level Floor: No
- Handrails: No
- Stair Marked: No
- Pool Handrails: No
- Lift In Pool: No
- Spa Wheelchair Accessible: No
- Parking Wheelchair Accessible: No
- Public Toilets Emergency Cord: No
- Crouches Cane Impaired: Yes
- Elderly Impaired: Yes
- Electric Wheelchair: Yes
- Hearing Impaired: No
- Manual Wheelchair: Yes
- Visually Impaired: No
- Wheelchair Or Scooter Impaired: Yes
- Crouches Cane Impaired Score: 50
- Elderly Impaired Score: 50
- Electric Wheelchair Score: 50
- Hearing Impaired Score: 0
- Manual Wheelchair Score: 50
- Visually Impaired Score: 0
- Wheelchair Or Scooter Impaired Score: 50
Guest Reviews
The ONLY thing was it was close to my relatives home.
Everything.. place was horribly smelly & dirty. Floors sticky, cracks in walls and counters. AC didn’t work. And restroom was tue worst.
The Kitchenette
Getting woken up by some Jerk yelling at the top of his lungs outside my door at 1am in the morning.
Quite comfortable place
I was not informed about the wifi.
Nothing good
Everything
Location was great.
The chairs in the room were really too low for me to sit in. Im older and we need chairs a little high so we dont have trouble standing up. And I'm not that tall.
The WiFi was good.
The staff was rude and mean. This is USA not something different, they need to work on their people skills. And speak clearly to people. And then they gave me a room where there was broken glass everywhere and looked like drugs on the floor.
My bed was broken service was very bad
Service
Breakfast was not offered
The front desk staff had no personality. The whole building and an odor about it. The furniture was chipped and scratched. It looked like it was from a 2nd hand store or a garage sale. We were awakened by a bunch of noise right below our 2nd floor room. At 5 AM we decided to leave. We packed up and as we left I told the desk clerk why we were leaving and that I expected a refund of any money paid to Extended Stay or Booking.com.
The price point besides the fact they tried to charge me $50 for an early check in of 40 minutes
Where to start! There were only towels for one person with a 2 person check in, no coffee maker in the room, the breakfast was granola bars and muffins all chocolate chip in which I don't eat sugar. Oh wait there were 2 packages of oatmeal but no bowls. No hot water. The laundry only had 2 working washer which were full at all times with left laundry by live in people only a couple dryers that didn't have out of order stickers. The ice machine was " out of order" When we asked for more towels we were told the landry was being done and it would be at least 4 hours which would take us until 10 pm. Please explain that one ??? The TV has about a month's worth of dust which tells me this room wasn't properly cleaned the pot smell throughout all of the common areas was intense also cigarette smell. Will not stay here on my next trip. Message to the owners. If you are going to buy a hotel don't run it like a slum lord. Don't get into "hospitality" industry and not take pride in your establishment. 100% dissatisfied customer!!!! Oh also how about don't answer texts and phone calls while checking me in, on your personal device, as well. Learn respect and pride in your business or your job!!!!
Cleaning staff were very accommodating
No luggage tables, leather chair was cracked very hard to sit on, chairs in the lobby were stained and the 1 washer and 3 dryers out of order for over 3 weeks that we were there. Place needs TLC.
Nothing .. they are liars and they will take your money
I didn't like how they said they would refund my money but didn't
The location
Room was dirty. No fire alarm in room, dusty , floors were dirty in bathroom. Breakfast was o lit granola bars.
Everything
Stove
. The price the kitchen
Rooms.stink like animals urine. Windows don't close outside is nasty people pee on the wall by entrance. Lots of trash in parkomh lot
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