1 Hotel South Beach

Hotels
Starwood Capital
9.2 (1864 reviews)
2341 Collins Avenue, Miami Beach, Florida, 33139 , Miami Beach , US

Facilities

Full-service spa
Boat tours nearby
Fitness facilities
Express check-out
Electric car charging station
Health club
Parasailing on site
Free WiFi
24-hour front desk
Terrace
See all facilities

Review Highlights

Pros:
Exceptional service
Amazing food quality
Cons:
Poor room assignment
Issues with cleanliness

Categories

Cleanliness
8.7
Mention of poor room assignment and strong odors indicates issues with cleanliness.
Service
9.7
Several reviews highlight exceptional service from staff like Gano, Alfred, and Paola.
Location
9.7
General mentions of enjoyable beach and restaurant experiences suggest a favorable location.
Room Quality
7.7
Specific complaints about not receiving the booked room and noise issues.
Amenities
9.7
Praise for the beach club and restaurant amenities indicates strong performance.
Value for Money
8.7
Mixed feelings due to high prices being mentioned in relation to service received.
Food and Beverage
9.7
Positive experiences with food quality and variety noted in reviews.
Overall Experience
9.7
Many guests express excitement to return, indicating a strong overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 07:18

Property Description

Experience luxurious relaxation at 1 Hotel South Beach, where pristine sandy shores meet modern elegance.

Indulgent Spa Services
Pamper yourself in our world-class spa, offering rejuvenating massages, body treatments, and revitalizing facials to melt away stress and restore your serenity.

Diverse Dining Options
Savor culinary delights at our three exquisite restaurants, featuring WATR AT THE 1 ROOFTOP, or enjoy 24-hour room service. Unwind at one of the six bars or two poolside bars, with a perfect drink to toast your getaway.

State-of-the-Art Amenities
Enhance your stay with complimentary high-speed internet, a fully-equipped health club, and three dazzling outdoor pools. Our 426 stylish guestrooms offer modern comforts, including tablet computers and luxurious bedding, making your stay both convenient and restful.

Book your unforgettable escape at 1 Hotel South Beach today!

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MIA

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Professional property host/manager

  • Pets

    Service animals are allowed

Location

Guest Reviews

9.2
Based on 1864 reviews
Cleanliness: 8.7
Service: 9.7
Location: 9.7
Room Quality: 7.7
Amenities: 9.7
Value for Money: 8.7
Food and Beverage: 9.7
Overall Experience: 9.7
M
maayan extended_group il
9
Pros:

החדר היה ואוו

2026-06-13 via Nuitee
L
Lilian solo_traveller ar
9
Siempre que vengo a Mami, vengo al hotel, por servicio, atención, primera vez en una habíataxion q da a la calle, mucho
Pros:

Servicio, predisposición del personal

Cons:

La orientación de la habitacional

2026-06-13 via Nuitee
B
Basile couple br
10
Pros:

Hotel top demais, com bons restaurantes, quatro piscinas e acesso à praia. Com certeza um dos melhores lugares pra se hospedar em Miami Beach. Ps: vale a pena fazer a reserva com o café da manhã incluso.

2026-06-13 via Nuitee
K
Kounthida couple us
10
2026-06-11 via Nuitee
M
Mariana couple pt
10
2026-06-11 via Nuitee
R
roberta couple br
10
2026-06-11 via Nuitee
S
Sam couple gb
9
2026-06-10 via Nuitee
I
Islambek solo_traveller uz
10
Pros:

The best in USA which we stayed

2026-06-10 via Nuitee
E
eren family_with_children us
4
Cons:

Açıkta duran elektrik kanloları, havuzda cankurtaran olmaması

2026-06-10 via Nuitee
T
Tuval couple us
10
פשוט וואו היה הטיול הכי כיף שלנו
Pros:

וואו החדר במלון היה כל כך יפה ונקי מסודר כל יום הצוות נכנס לנקות את החדר וקיבל לנו את הבגדים הם כל כך נחמדים ונתנו לנו להרגיש בנוח לגבי הכל מבלון 100 מ 100 מומלץ ביותר!!

Cons:

את האמת אם המחיר היה טיפה יותר נוח היינו באים יותר

2026-06-08 via Nuitee
S
Stanislav solo_traveller de
10
Pros:

Местоположение и высокий этаж

2026-06-08 via Nuitee
F
Funtime112233 Family
10
Fantastic place
Pros:

Jonathan was great. You made our day very enjoyable.

2026-06-06 via Tripadvisor
2
210alexysw Friends getaway Nassau, New Providence Island, Bahamas
10
Jerome was amazing!!! Service and food were great!!
Pros:

Jerome was amazing!!! Service and food were great!!

2026-06-05 via Tripadvisor
K
kevinv444 Friends getaway
10
Incredible experience
Pros:

I had a wonderful stay at One Hotel. Thanks for the outstanding service. Alejandro was incredibly kind, attentive, and always one step ahead, anticipating every need before I even had to ask. His warm and professional attitude made the experience even more enjoyable. Truly exceptional hospitality.

2026-06-05 via Tripadvisor
B
BrittneyGh Friends getaway Los Angeles, California
10
Thank you Alejandro
Pros:

Alejandro provided great customer service at the beach! He was amazing

2026-06-05 via Tripadvisor
J
Jon Olafur couple is
10
2026-06-05 via Nuitee
P
philip6685 Family Potomac, Montgomery County, Maryland
10
Always a pleasure!
Pros:

An unforgettable sanctuary of luxury and wellness again! From the moment I stepped back into 1 Hotel South Beach, I knew I was in for an exceptional experience, but the extraordinary team truly elevated my stay from great to absolutely stellar as always. A special thank you goes to the General Manager, Michelle Estrada. Her impeccable leadership shines through every corner of this beautiful property. The resort operates with flawless precision, and it is clear that Michelle’s dedication to high standards and top-tier hospitality sets the tone for the entire staff.At check-in, I had the pleasure of being assisted by Lucas Jolivert at the front desk. Even though he is a newcomer to the team, Lucas handled everything with the confidence and grace of a seasoned hospitality veteran. He was warm, incredibly efficient, and went out of his way to ensure my room was perfect and that I felt instantly welcome. He is a fantastic addition to the 1 Hotel family.On the wellness side, Lavinia Christache completely blew me away. Her fitness classes are phenomenal. Lavinia brings an incredible energy, deep technical expertise, and a motivating spirit that pushed me to my limits while keeping the workout engaging and fun. She is an absolute asset to the hotel's wellness program.Between the breathtaking eco-luxury design, the pristine beach views, and world-class service from Michelle, Lucas, and Lavinia, this has easily become my favorite destination in Miami. I cannot wait to return!

2026-06-04 via Tripadvisor
A
angelanK5666FC Friends getaway
10
Zora great service
Pros:

Zora provided incredible service- she made us feel so welcome! Will come back to aviva soon!

2026-06-04 via Tripadvisor
W
williamdU172GK Business
10
Reid at Aviv is AMAZING!
Pros:

Reid was amazing! He went above and beyond for our company dinner. We had team members from all over fly in at different times and he took care of everyone’s needs flawlessly. Amazing experience and we can’t wait to go back! Highly recommend!

2026-06-03 via Tripadvisor
D
Dreamer68451720812 Friends getaway Los Angeles, California
10
Feels like a second home
Pros:

I just returned from another incredible stay at the 1 Hotel after spending almost two weeks there, and once again it exceeded every expectation. At this point, it feels like a second home. I visit several times a year and typically stay for 12 nights or more, and the reason I keep coming back is simple: the people and the service are unmatched.

Over the years, I've gotten to know more than two dozen employees by name, which says a lot about the relationships this hotel helps create. The level of hospitality here is something special and unlike any other hotel I've experienced.

A huge thank you to Matt at the front desk. He is truly exceptional and one of the biggest reasons each stay feels so welcoming. No matter how late I get back after being out for the evening, Matt is often there to greet me with a smile, remembers my name, asks how my day was, and always makes me feel valued.

What really stands out about Matt is that his kindness never feels forced. He genuinely cares about guests and consistently goes above and beyond to make sure every stay is a great one. Whether it's helping with a request, checking in to make sure everything is going well, or simply taking a moment to have a conversation, he has a way of making you feel like more than just another guest. His professionalism, warmth, and attention to detail are second to none, and he is a tremendous asset to the property.

The rooftop team also deserves recognition. Jordan, Guiliana, Andreas, Patrick, Nick, and so many others consistently go above and beyond. Whether I'm spending the day at the pool or having a meal at Watr, the service is always warm, attentive, and professional. After so many stays, many of them know my preferences, remember the little details, and always make me feel welcome. It's that level of consistency that keeps me coming back year after year.

I've stayed at many luxury hotels around the world, and very few make me look forward to returning the way this one does. I'm already looking at dates for my next trip in the next 2–3 months and can't wait to return. Thank you to Matt and the entire 1 Hotel team for making every stay memorable.

2026-06-03 via Tripadvisor